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精品文档,值得收藏!精品文档,值得下载!COAGNationalLegalProfessionReformDiscussionPaper:LegalCostsIntroductionAustraliaslegalmarketprimarilyservicestwobroadcategoriesofclient:retailconsumers,whotendtobeinfrequentpurchasersoflegalservices;andsophisticatedorinstitutionalclientswhogenerallyarerepeatpurchasersandexperiencedcommercialoperators.1Eachgrouphasdifferentlevelsoffamiliaritywithlegalprocessesanddifferentlevelsofbargainingpowerinrelationtolegalcosts.TheStandingCommitteeofAttorneys-Generalrecognisedthisinapprovingseparatecostsdisclosureandassessmentregimesforsophisticatedandretailclientsunderthenationallegalprofessionmodellegislation(ModelBill).Whilesophisticatedclientsusuallyareabletonegotiatetheirlegalcostsbasedonpreviousexperienceinsimilarmattersandcommercialdecisionsaboutthevalueoftheworktotheirbusiness,retailconsumersgenerallyhavelessexperienceorinformationwhenengagingalegalpractitionerorlawpractice.Thecomplexandspecialisednatureoflegalworkalsomeansthatretailconsumerscanhavelimitedcapacitytodeterminewhetherworkisnecessaryorvaluable.Thisinformationasymmetrycandisadvantageretailconsumersintheirrelationshipwiththeirlawyeroftenattimeswhenclientsareinastateofheightenedsensitivityandpressedtomakeurgentandsignificantlifedecisions.Thelackofmarket-basedorscientificmethodsforvaluinglegalcosts,andthecostsofchangingrepresentation,canresultinretailclientsbeingchargedmorethanreasonablecostsforlegalservices,orcreateaperceptionofovercharging.Clear,conciseandtimelycostsdisclosureisagoodbusinesspractice:itminimisesthepotentialformisunderstandingsatalaterstage,andthepossibilityofcomplaintsagainstlawyerswhereaclientfeelsheorshehasbeenchargedmorethanisfairandreasonable.Earlydiscussionsaboutcostshelptoeducateclientsabouthowthelegalprocessworks,andcanassistinfocusingthemonthedesiredoutcomeandthewaythemattershouldbeprogressedtoachieveit.Thisfacilitatesgreatercontrolbyclientsovertheirownlegalmattersandcanresultingreaterclarityaboutthesharedgoalsoftheclientandlawyer.Costsdisclosurealsobenefitsthelegalprofessionasawhole.Althoughcomplaintsaboutcostsdisclosureandoverchargingaremadeagainstasmallproportionoftheprofession,costscomplaintscontinuetobeaprimarygroundofcomplaintinallStatesandTerritories.Costscomplaintscanhaveadisproportionatelynegativeimpactontheprofessionsreputation,obscuringitspositivecontributiontothecommunity.Therefore,byreducingthepotentialfordisagreementsaboutlegalcosts,mandatorydisclosureservestheinterestsofthebroaderprofessionbyhelpingtomaintainpublicconfidenceinit.Regulatoryoversightoflegalcostscanalsobejustifiedbecauselawyersenjoyamonopolyontheprovisionofmostlegalservices.Independentreviewoflegalcoststhereforeisareasonablecounter-measuretothemaintenanceofrestrictionsinmarketcompetitionwithinthissector.Mandatorycostsdisclosurewasintroducedinthe1990stooff-setthederegulationoflegalfees,1Therearealsoasmallgroupofhigh-networthindividualswhodonotfallwithinthestatutorydefinitionofsophisticatedclient,butwhoareexperiencedcommercialoperators;andclientswhoprimarilyaccessthejusticesystemthroughlegalaidandcommunitylegalcentres.2whichprovidedmorefreedom,flexibilityandcompetitioninfeechargingforlegalpractitionersthantheprevioussystemofscalesofcosts.2However,whilebroadpublicinterestsrequirethatalllegalpractitionersshouldbesubjecttoageneralobligationtochargeonlyfairandreasonablelegalcosts,notallclientsrequirethesamelevelofconsumerprotection.TheTaskforceproposestomaintaintheexistingapproachthatallowssophisticatedclientstocontractoutofthemandatorycostsdisclosureandassessmentregimes.SCAGproposalsInApril2009,theStandingCommitteeofAttorneys-GeneralnotedanumberofNSWproposalstoconstrainoverchargingandexploitationofvulnerablelegalservicesconsumers,andaskedajointworkingpartytomakerecommendationsastotheiradoptioninthenationalmodellaw.Theproposalswereasfollows.StrengtheningtheexistingprovisionthatawrittendisclosuretoaclientmaybeinalanguageotherthanEnglishiftheclientismorefamiliarwiththatlanguage;Requiringlawpracticestoprovideperiodic,itemisedbillstoclientsinpersonalinjurymatters;Prohibitinglawpracticesfromseekingclientsauthoritiestodeductlegalcostsfromasettlementamountwithouthavingfirstinformedtheclientofthesettlementamountandissuedtheclientwithabill(whichmustbeitemisedinpersonalinjurymatters);Providingthatabillorcoveringlettermustbesignedbyaprincipalofalawpractice(ratherthanalegalpractitionerorotherperson);andProhibitinglawpracticesfromchargingexcessivecostsinalegalmatter,andprovidingafinancialpenaltyforbreachofthisprovisionwithoutareasonableexcuse.SCAGsubsequentlyreferredthesematterstotheTaskforceforconsiderationaspartofthisreformprocess.TheproposedlegislativeprinciplesThefollowinglegislativeprinciplesareproposedforthecostsregime.ThesewouldbeincludedintheNationalLaw,andwouldbecomplementedbyNationalRules.ObjectivesoftheschemeThepurposesofthisschemeareasfollows:toprovideforlawpracticestomakedisclosurestoclientsregardinglegalcosts;toregulatethemakingofcostsagreementsinrespectoflegalservices,includingconditionalcostsagreements;toregulatethebillingofcostsforlegalservices;toprovideamechanismfortheassessmentoflegalcostsandthesettingasideofcertaincostsagreements.CostsdisclosureBefore,orassoonaspracticableafter,givinginstructionstoactclientsshallreceivesufficientwritteninformationabouttheestimatedcostsoftheirmatter,andthemethodforcalculatingthatestimate,toreasonablyallowthemtomakeinformeddecisionsabouttheconductofthematter.Thisshallalsoincludedisclosureinrelationtocostswherealawpracticeintendstoretainanotherlawpracticeorexpertonbehalfoftheclient.2ALambandJLittrich,LawyersinAustralia(2007),215.3Anysignificantchangetoamatterpreviouslydisclosedmustbenotifiedtotheclientassoonasreasonablypossibleafterthelawpracticebecomesawareofthechange.Costsdisclosureshouldbepresentedinaconcise,clearandaccessibleformat.Legalpractitionersshouldtakereasonablestepstoensurethatclientsunderstandtheinformationdisclosed.Inaddition,consumersfromculturallyandlinguisticallydiversebackgroundsshouldnotbedisadvantagedascomparedtopeopleforwhomEnglishistheirfirstlanguage.Clientsmustbeinformedabouttheirrighttonegotiateacostsagreementandtochallengelegalcosts.Costsagreementsareenforceableasacontractbetweentheparties(andanyassessmentwillbyreferencetothecostsagreementifitisavalidagreementcomplyingwiththelegislation).Ifalawpracticefailstodiscloseanythingrequiredbythelegislation,theclientwillnotberequiredtopaylegalcostsuntiltheyhavebeenassessed.Thelawpracticemustnotcommenceormaintainproceedingstorecoverfeesuntilaftertheassessment.Sophisticatedclientsmaycontractoutofthemandatorycostsdisclosureandassessmentregimes.ReasonablenessLegalpractitionersandlawpracticesmayonlychargefairandreasonablecosts.Acostsagreementisprimafacieevidenceofwhatarefairandreasonablecosts.Legalcostsshouldbeproportionatetothecomplexityorimportanceoftheissuesandamountindispute.Lawpracticesandtheirclientsmayagreetoavarietyofmethodsforcalculatinglegalcosts.Thecourtsandtribunalsmaysetasidecostsagreements,inwholeorinpart,whicharenotfairorreasonable.Legalpractitionersandlawpracticesmustmakereasonableendeavourstoactpromptlyandtominimisedelayinthelegalprocessandmustnototherwiseworkinawaythatunnecessarilyincreasecostsinamatter.BillingAlawpracticemaynotseektorecoveritsfeesunlessithasprovidedaproperlypreparedbilltotheclient.Alawpracticemaynotchargeforthepreparationofbillsandclientsmayrequestanitemisedbill(atnoadditionalcost).Billsmustincludeanoticeaboutaclientsrighttochallengelegalcostsortohaveacostsagreementsetaside.4LiabilityofprincipalsforoverchargingPrincipalsoflawpracticesareresponsibleforthereasonablenessofbillsrenderedtoclients,andwillbepersonallyliableintheeventofthechargingofexcessivelegalcostsinmattersinwhichtheyhaveactedorwhichtheyhavesupervised.Alawpracticemaybeliableforthechargingofexcessivelegalcostsbyoneofitsprincipalsoroneofitsemployees.CostassessmentCostsassessmentsmustbeconductedinaccordancewithNationalRules.Determinationsofcostsassessorsareadmissibleindisciplinaryproceedingsasevidenceastothereasonablenessoflegalcosts.RegulatoryGuidelinesTheBoardshallissueNationalRulesdetailingactionsthatpractitionersarerequiredtotaketocomplywiththeselegislativeprinciples,andtogiveeffecttotheselegislativeprinciples.AbreachoftheNationalRuleswillbeconductcapableofconstitutingunsatisfactoryprofessionalconductorprofessionalmisconduct.Inthecaseoflawpractices,abreachwithoutreasonableexcusemayconstituteanoffence.DiscussionSeveraloftheseproposedlegislativeprinciplesarenotcurrentlyincludedintheModelBill.Thefollowingprovidesabriefdiscussionofthepolicyargumentsfortheirinclusioninanewcostsregime.LevelofdetailindisclosureAcriticismofthemandatorydisclosureregimeisthelackofguidanceaboutthelevelofdetailrequiredindisclosuredocuments.Itisarguedthatpractitionersareeitherlegallyrequiredto,orregularlyerronthesideof,cautionandprovidevoluminousdetailincostsdisclosuredocumentsforfearoffailingtomeettheirprofessionalobligations.Overwhelminglydetaileddisclosuredoesnotservetheinterestsofeitherpractitionerorclientandwasnotintendedwhentheregimewasintroduced.Theaimofcostsdisclosureistoprovidethepartieswithastartingpointfromwhichtobeginadialogueaboutcosts.Writtendisclosureshouldbeahigh-levelsummarytowhichtheclientcanreferwhenmakingdecisionsduringthecourseofalegalmatteritisnotexpectedtobeadetaileddocumentprovidingsubstantivelegaladviceonlegalrightsandoptions(althoughitshouldcomplementthatadvicewhenlaterprovided).Itshouldbemadeclearthatpractitionersareonlyrequiredtotakereasonablestepsinprovidingmandatorydisclosure.DisclosureinlanguagesotherthanEnglishTheModelBillcurrentlyprovidesthatwrittendisclosurestoaclientmaybeinlanguagesotherthanEnglishifaclientismorefamiliarwiththatlanguage.Amorepositiveobligationcouldimposedtoensurethatclientsfromculturallyandlinguisticallydiversebackgroundsunderstandtheinformationbeingdisclosed.Accordingly,inadditiontothisprovisionaboutwrittendisclosures,therecouldbeanadditionalrequirementthatalegalpractitionerbereasonablysatisfiedthattheclientunderstandsthecostsdisclosuregiven.Inpractice,thiswouldmeanthatwherenecessaryalegalpractitioner(or,wherethisisnotpracticable,theclient)wouldneedtoobtainatranslatortoexplainthecostsdisclosuretotheclient.5TheTaskforcedoesnotconsiderthisproposaltobeundulyonerousgiventhatthelegalpractitionerwouldinanycaseberequiredtoensurethatheorsheisabletocommunicateeffectivelywithaclientinordertoobtainongoinginstructionsinamatter.ProportionalityinassessingreasonablenessofcostsProportionalityoflegalcostsisalreadyenshrinedincertainareas.Forexample,section60oftheCivilProcedureAct2005(NSW)providesthat:inanyproceedings,thepracticeandprocedureofthecourtshouldbeimplementedwiththeobjectofresolvingtheissuesbetweenthepartiesinsuchawaythatthecosttothepartiesisproportionatetotheimportanceandcomplexityofthesubject-matterindispute.InSevenNetworkLtdvNewsLtd2007FCA1062,JusticeSackvillecommentedadverselyonthedisproportionateamountofthelegalfeesrelativetotheamountultimatelyindispute.3HisHonourhassubsequentlycommentedthatthereisanundeniablepublicinterestinthecourtsactivelyapplyingtheprincipleofproportionalitytoallformsoflitigation,whetherthestakesareveryhighorcomparativelylow.Ifthisisnotdone,judgescanhardlybesurprisedifthecivilcourtsarelargelyseenastheexclusivedomainofthewealthyandpowerful.4TheVictorianLawReformCommissiondiscussedtheissueofproportionalityinitsreport,CivilJusticeReview(2008).TheCommissionnotedcertaindifficultiesinapplyingtheprincipleofproportionalitytolegalcosts.However,itrecommendedthatnewprovisionsshouldbeenactedinrespectofcertainmatters,includingaparamountdutyonparties,legalpractitionersandlawpracticesinvolvedincivilproceedingstothecourttofurthertheadministrationofjustice;andthiswouldincludeadutytousereasonableendeavourstoensurethatthelegalandothercostsincurredinconnectionwiththeproceedingsareminimisedandproportionatetothecomplexityorimportanceoftheissuesandtheamountindispute.5LiabilityofprincipalsforoverchargingUndertheModelBill,billsmustbesignedonbehalfofthelawpracticebyalegalpractitionerorotheremployee,andanythingdonebyalegalpractitioneronbehalfofthelawpracticeisdeemedtohavebeendonebythelawpractice.TheModelBillalsodeemsanybreachoftheActbyalawpracticetohavealsobeencommittedbyaprincipalunlessheorsheestablishesthat:thepracticecontravenedtheprovisionwithouttheactual,imputedorconstructiveknowledgeoftheprincipal;ortheprincipalwasnotinapositiontoinfluencetheconductofthelawpracticeinrelationtoitsbreachoftheprovision;ortheprincipal,ifinthatposition,usedallduediligencetopreventthebreachbythepractice.TheModelBillalsoprovidesthatthechargingofexcessivelegalcostsinconnectionwiththepracticeoflawiscapableofbeingunsatisfactoryprofessionalconductorprofessionalmisconduct.However,thecommonlawstandardculpabilityforafindingofprofessionalmisconductappearstorequirethatthelegalpractitionerbepersonallyimplicatedintheconductthatisthesubjectofthecomplaint.63SevenNetworkLtdvNewsLtd2007FCA1062,8-10.4RSackville,TheC7Case:AChronicleofaDeathForetold,PaperpresentedtoNewZealandBarAssociationInternationalConference,15&16August2008.5VictorianLawReformCommission,CivilJusticeReviewReport(2008),Rec16.3.6SeethediscussioninNikolaidisvLegalServicesCommissioner2007NSWCA130.6Inpractice,difficultiescouldariseinidentifyingaparticularlegalpractitioneragainstwhomtobringanydisciplinaryproceedingswherealawpracticehasengagedinexcessiveovercharging.Forexample,inmanylegalpracticesthepreparationandprovisionofbillsmaybebrokenintomultiplesub-tasksundertakenbydifferentpeople,ofwhomsomemaybelegalpractitionersandsomemaynot.Itispossiblethatnoonelegalpractitionercouldbeidentifiedwhohasthenecessarylevelofpersonalculpabilityforafindingofprofessionalmisconductforchargingexcessivelegalcostsinconnectionwiththepracticeoflaw.Dependingonthecircumstances,itmightbepossibletobringdisciplinaryproceedingsforprofessionalmisconductonothergrounds,suchaswherealegalpractitionerfailstosupervisehisorherstaffinpreparingorsigningabill.However,anotherapproachwouldbetorequireprincipalsoflawpracticestotakeresponsibilityforthecontentofbillssenttoclients,includingthereasonablenessofthecostsinthem.TheTaskforceconsidersthisanappropriateoption,andproposesthattheNationalLawincludeprinciplestothiseffect(asoutlinedabove),whichcouldbecomplementedbyNationalRulesasdiscussedbelow.RequirementtoavoiddelayAnumberofreportsoncivillawreformshaveraisedconcernsaboutover-servicinganditsimpactontheoverallcostoflitigation.Oneproposalistheincreaseduseofcappedorfixedcostsorders7bycourts,butover-servicingisalsopotentiallyadisciplinarymatter.Anobligationonpractitionerstoexpeditethelegalprocesswouldbeconsistentwithpractitionersbroaderdutiestothecourtstoensurethattheadministrationofjusticeistimelyandefficientandthatcostsarereasonable.Itwouldalsoassistpractitionerstoresistrequestsfromclientsforunnecessaryorsurplusservices.ThiskindofobligationwasrecentlyrecommendedbytheVictorianLawReformCommission,whichrecommendedadutyonpartiestocivilproceedings,theirlegalpractitionersandlawpracticestousereasonableendeavourstoactpromptlyandtominimisedelay.8NationalRulesforlegalcostsUnderthenewregulatoryframework,theNationalLegalServicesBoardwillberesponsiblefordevelopinguniformNationalRules(ie,nationalbindingrules)inrelationtovariousareasoflegalprofessionregulation.TheTaskforceproposesthattheNationalRulesdealwiththefollowingmatters,andwouldbeinterestedintheviewsoftheConsultativeGroupandotherstakeholdersinrelationtotheproposals.Generally,theproposalsarebasedontherelevantprovisionsoftheModelBill,andothermeasuresthathavebeenidentifiedtoaddressconcernswithexistingregulation.UndertheModelBill,disclosurelargelyonlyappliestoretailclients(eg,individuals,familiesandsmallbusinesses)assophisticatedclientsareexcludedfromthecostsdisclosureregime.Therefore,thefollowingsuggestionsarebasedprimarilyonaddressingtheneedsofretailclients.7Orderswhichlimitthetotalamountofcostsrecoverableinthematterbyonepartyagainstanothertoaspecifiedcappedamount.Alternatively,courtsmightbegiventhepowertofixcostsataparticularrateforspecifiedpiecesofworkundertakenintheproceedings(egfilingfurtherandbetterparticulars).8VictorianLawReformCommission,CivilJusticeReviewReport(2008),Rec16.3.7CostsdisclosureTheNationalRulesshouldincludethefollowingmatters,whicharelargelybasedontheexistingModelBillprovisions.MandatorydisclosureWrittendisclosuremustbemadeinwritingbefore,orassoonaspracticableafter,thelawpracticeisretainedinthematter.Disclosuremustbemadetotheclientandanyassociatedthirdpartypayerfortheclient(totheextentrelevant).Thereshouldbeexemptionsfromthemandatorydisclosurerequirementswherethetotallegalcostsinthematterarenotlikelytoexceedacertainamount;9theclientisasophisticatedclientandhasagreedinwritingtowaivetherighttodisclosure;ortheclientisoneofacertainclassofclientforwhomtheBoardconsidersonreasonablegroundstobeasophisticatedclientorforwhommandatorydisclosureisotherwiseunnecessary.FormofdisclosureWrittendisclosurestoaclientmustbeexpressedinclearplainlanguage;maybeinalanguageotherthanEnglishiftheclientismorefamiliarwiththatlanguage;andifthelawpracticeisawarethattheclientisunabletoread,thelawpracticemustarrangefortherequiredinformationtobeconveyedorallytotheclientinadditiontoprovidingthewrittendisclosure.Nature
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