《Leadership_introduction_lecture领导力》（英文版）

Leadership Topics Qualities of a leader Leadership styles Self awareness (Enneagram test) Leadership assessment Priority setting Leadership hierarchy Leadership is influencing Teamwork Leadership Coaching Winner vs. Loser Difference between managing & leading What leaders do? Leadership assessment test Character & Values Activities Film Review & Applications (Individual) Gandhi Brave heart Patch Adams In-Class Films Daniel Goleman Ron Kauffman Fish Principle Ninoy Aquino Reports & Assignments Role Models Crossroads Braveheart (Types of Leadership) Mid-terms (Process review) Finals (Interviews) Lifebook Learnings Session 1 What is a Good Leader? Think of three leaders that you will follow freely. What are their qualities? What do they do that make you want to follow them? How do they affect you? Think of three leaders whom you will follow only if you are forced to do so or if you are paid with lots of money or who you will not follow at all no matter what. Why wont you follow them voluntarily? What are their traits?What do they do? What is their impact on you? Follow Voluntarily Lots of experience Considerate Empowers people Visionary Open-minded Inspiring Leads by example Honest Commends people Good communicator Passionate Great motivator Hardworking Humble Intelligent/smart Risk taker Charming Thinks of the welfare of his followers Approachable Flexible Transparent firm principled Follow Unwillingly or Wont Follow At All Corrupt Immoral Closed minded Does not accept accountability Inefficient Indecisive Incompetent Hypocrite Doesnt accept mistakes Buck passer Rumor Mongerer Favorites Unethical Selfish Sarcastic Arrogant Self-serving Lazy Self-righteous Tainted with dishonor Unprofessional Narrow minded Impatient Research Findings 29C H A N G EC O N S U L T A N T SI N C O R P O R A T E DC h a r a c t e r i s t i c s o f A d m i r e d L e a d e r sC h a r a c t e r i s t i c s 1 9 9 5 R e s p o n d e n t s : 1 9 8 7 R e s p o n d e n t s :P e r c e n t a g e o f P e o p l e P e r c e n t a g e o f P e o p l eS e l e c t i n g S e l e c t i n gH O N E S T 88 83F O R W A R D - L O O K I N G 75 62I N S P I R I N G 68 58C O M P E T E N T 63 67F a i r - m i n d e d 49 40S u p p o r t i v e 41 32B r o a d - m i n d e d 40 37I n t e l l i g e n t 40 43S t r a i g h t f o r w a r d 33 34D e p e n d a b l e 32 32C o u r a g e o u s 29 27C o o p e r a t i v e 28 25I m a g i n a t i v e 28 34C a r i n g 23 26D e t e r m i n e d 17 20M a t u r e 13 23A m b i t i o u s 13 21L o y a l 11 11S e l f - C o n t r o l l e d 5 13I n d e p e n d e n t 5 10N o t e : T h e s e p e r c e n t a g e s r e p r e s e n t r e s p o n d e n t s f r o m f o u r c o n t i n e n t s : A m e r i c a ,A s i a , E u r o p e , A u s t r a l i a . T h e m a j o r i t y , h o w e v e r , a r e f r o m t h e U n i t e d S t a t e s . S o u r c e : T h e L e a d e r s h i p C h a l l e n g e , J a m e s M . K o u z e s & B a r r y Z . P o s n e r . p . 2 1Game Animal Game Winner Vs Loser The winner is part of the answer The loser is part of the problem Best Boss Worst Boss by James B. Miller Winner Vs Loser The winner has a program The Loser has an excuse Best Boss Worst Boss by James B. Miller Winner Vs Loser The winner sees an answer in every problem The loser sees a problem in every answer Best Boss Worst Boss by James B. Miller Winner Vs Loser The winner says, Let me do it for you The loser says, “Thats not my job” Best Boss Worst Boss by James B. Miller Winner Vs Loser The winner sees a green near every sand trap The Loser sees 2 or 3 sand traps near every green Best Boss Worst Boss by James B. Miller Winner Vs Loser The winner says,It may be difficult but its not impossible The loser says,” It may be possible, but its difficult” Best Boss Worst Boss by James B. Miller Winner Vs Loser The winner is part of the answer The loser is part of the problem The winner has a program The Loser has an excuse The winner says, Let me do it for you The loser says, “Thats not my job” The winner sees an answer in every problem The loser sees a problem in every answer The winner sees a green near every sand trap The Loser sees 2 or 3 sand traps near every green The winner says,It may be difficult but its no impossible The loser says,” It may be possible, but its difficult” Best Boss Worst Boss by James B. Miller Changing Management Mindset From: Managing others Directing Competing Relying on rules Using Hierarchy Consistency/Sameness Secrecy Passivity Isolation People as an expense To: Leading others Guiding Collaborating Focusing on outcomes Using network Diversity/Flexibility Sharing information Risk taking Involvement People as assets Best Boss Worst Boss by James B. Miller Human Relations The six most important words: I admit I made a mistake. The five most important words: You did a good job! The four most important words: What is your opinion? The three most important words: If you please. The two most important words: Thank you. The single most important word: We The least important word: I Best Boss Worst Boss by James B. Miller Leadership L Listening E Empowering viewpoint A Ambition D Desire E Example R Respect S Self-esteem H Heart I Initiative P Patience Best Boss Worst Boss by James B. Miller Famous Leader Dick & Maurice very entrepreneurial established a theater then a drive-in restaurant in 1937. 1948 they started to serve walk-in clients with fast service (Speedy service system),streamlined their operations and concentrated on selling hamburgers. 1954 Ray Kroc owner of a milk shake machine factory joined them. He has the vision on what the company can be. A great leader that always in search of good leaders that can help him in running the company. What Leaders Do Establish direction: developing a vision of the future (strategies) Aligning people: Communicating, directing by words and deeds Motivating and inspiring: Energizing people to overcome problems Producing change: dramatic change Leadership Were all leaders Leadership springs from within Leadership is not an act . It is a way of living Ongoing process Session 2 Puzzle Game Teamwork Competitiveness Vs. Cooperation Look at others as enemies Concentrate on yourself Become suspicious of others Win only if you are good Winning determined by your skills Small victory Some joy There are winners and losers Look at others as friends Concentrate on others Become supportive of others Win if you or others are good Winning determined by skills of many Large victory Much joy There are only winners Leadership Hierarchy Level 1 Highly capable individual Makes productive contributions through talent, knowledge, skills and good work habits Level 2 Contributing Team Member Contributes individual capabilities to the achievement of group objectives and works effectively with others in a group setting Level 3 Competent Manager Organizes people and resources toward the effective pursuit of predetermined objectives Level 4 Effective Leader Catalyzes commitment to and vigorous pursuit of a clear and compelling vision, stimulating higher performance standards Level 5 Executive Builds enduring greatness through a paradoxical blend of personal humility and professional will Difference in concern between Level 4 and Level 5 Leaders Level 4 Leaders 1. Fine tune concept 2. Strategy questions first : Ask What to do? What to make? How much to charge it? Level 5 Leaders 1. Whos first 2. Strategy later, Right people to decide 3. Statement of trust 4. Sense of ownership 5. Commitment Level 5 Leadership (Professional Will) Burning ambition for company Success Love firm Work relentless for results Beyond ambition Level 5 Leadership (Professional Will) Committed to building Generationally Longevity Passing of baton Discover ability Not weak successor Level 5 Leadership (Personal Humility) Unassuming Quietly producing Not claiming credit Direct attention to others (Mirror Window principle) Tips to avoid Mediocrity in the workplace Keep Raising standards Give choice who to lose Let go to people unable to meet bar set KEY POINTS Every good-to-great company had Level 5 leadership during the pivotal transition years. Level 5 refers to a five-level hierarchy of executive capabilities, with Level 5 at the top. Level 5 leaders embody a paradoxical mix of personal humility and professional will. They are ambitious, to be sure, but ambitious first and foremost for the company, not themselves. KEY POINTS Level 5 leaders set up their successors for even greater success in the next generation, whereas egocentric Level 4 leaders often set up their successors for failure. Level 5 leaders display a compelling modesty, are self-effacing and understated. In contrast, two-thirds of the comparison companies had leaders with gargantuan personal egos that contributed to the demise or continued mediocrity of the company. KEY POINTS Level 5 leaders are fanatically driven, infected with an incurable need to produce sustained results. They are resolved to do whatever it takes to make the company great, no matter how big or hard the decisions. Level 5 leaders display workmanlike diligence more plow horse than show horse. KEY POINTS Level 5 leaders look out the window to attribute success to factors other than themselves. When things go poorly, however, they look in the mirror and blame themselves, taking full responsibility. The comparison CEOs often did just the opposite they looked in the mirror to take credit for success, but out the window to assign blame for disappointing results. KEY POINTS One of the most damaging trends in recent history is the tendency (especially by boards of directors) to select dazzling, celebrity leaders and to de-select potential Level 5 leaders. I believe that potential Level 5 leaders exist all around us, if we just know what to look for, and that many people have the potential to evolve into Level 5. Definitions of Leadership The art of mobilizing others to want to struggle for shared aspirations. -Kouzes and Posner,1995 liberating people to do what is required of them in the most effective and humane way possible. - Max DePree, 1990 Definitions of Leadership Leadershipis exercised when persons of certain motives and purposes mobilize, in competition or in conflict with others, institutional, political, psychological, and other resources so as to arouse, engage, and to satisfy the motives of followers. James MacGregor Burns, 1975 Definitions of Leadership Transforming followers, creating visions of the goals that may be attained, and articulating for the followers the ways to attain those goals Bass, 1985； Tichy and Devanna, 1986 Difference Between Managing and Leading Managing Planning and Budgetting Organizing and Staffing Controlling and Problem Solving Source: A Force for Change, John P. Kotter Leading Establishing Direction Aligning People Motivating and Inspiring What Leaders Do What Leaders Do Relentlessly upgrade their teams,using every encounter as an opportunity to evaluate,coach, and bui