a 广州致辉公司对员工的社会责任研究

A1A0A2A3A4A5A6A7A8A9A5A10A11A12A13A14A16A17A15A18A19A20A22I学号毕业论文（设计）说明书题目广州致辉公司对员工的社会责任研究学生姓名专业名称工商管理指导教师网络教育学院2009年6月8日A21A23II学号华南理工大学网络教育学院毕业论文广州致辉公司对员工的社会责任研究指导教师网络教育学院专业名称工商管理论文提交日期200956论文答辩日期200966论文评阅人A24A25III华南理工大学网络教育学院2005秋工商管理专业本科生毕业论文开题情况表指导教师姓名学生姓名学号论文题目广州致辉公司对员工的社会责任研究一、本论文选题依据A26A2721A28A29A30A31A32A33A34A35A36A37A38A39A40A41A42A43A44A45A32A46A47A48A49A50A51A52A53A54A55A48A49A40A56A57A58A59A60A61A62A542000A63A64A65A66A67A68A69A37A38A70A71A72A73A74A32A75A76A46A47A77A78A79A80A81A82A83A84A85A86A87A88A89A30A90A91A92A42A93A77A94A95A87A96A97A98A99A87A100A101A102A103A104A105A106A107A108A40A109A110A111A112A32A91A113A46A47A114A89A115A116A117A102A48A49A118A119A120A121A122A123A40A124A98A60A54A55A98A99A39A125A126A1272004A63A66A67A68A48A49A50A51A54A55A98A99ISO26000A40A128A129A97A130A32A52A53A54A55A48A49A40A56A57A58A59A102A131A132A133A134A32A37A38A7180A135A54A136A90A54A55A125A126A40300A137A138A139A136A133A134A140A98A99A40A128A129A97A130A32A46A47A48A49A50A51A141A67A142A35A44A45A143A144A37A38A39A40A145A146A60A77A37A28A147A82A83A84A32A48A49A143A148A149A150A46A47A151A152A48A49A50A51A40A153A154A155A156A155A123A60A157A158A159A160A161A162A63A156A32A163A54A40A35A36A164A165A166A52A68A167A28A168A124A40A169A170A143A171A60A46A47A130A144A54A172A35A36A40A173A149A88A174A32A52A53A68A175A176A56A57A40A44A45A32A144A177A178A179A180A87A35A36A116A117A102A94A172A181A182A157A183A184A185A68A186A170A187A188A60A41A189A190A28A29A30A156A32A191A54A192A193A102A48A49A78A147A194A195A173A196A46A47A48A49A50A51A197A198A602006A63A199A191A54A46A47A48A49A50A51A44A45A40A173A149A42A63A32A199A200A42A201A202A203A204A203A205A87A54A136A173A170A107A206A192A207A106A78A135A107A108A208A46A47A48A49A50A51A209A210A195A30A211A129A40A42A63A60A173A190A212A213A40A214A215A216A203A217A218A219A205A129A32A69A215A216A202A220A35A221A182A67A32A222A223A85A86A203A204A87A224A192A203A205A32A85A86A48A49A215A225A87A226A47A227A225A32A228A91A86A229A32A230A231A192A193A102A48A49A215A232A40A233A234A32A151A152A48A49A50A51A72A60A235A199A191A54A236A201A30A203A204A203A205A237A65A218A219A122A185A215A216A149A151A152A48A49A50A51A32A238A122A185A85A86A203A205A102A48A49A215A225A40A239A240A149A150A60A241A40A162A242A243A242A163A37A49A244A245A246A247A40A214A163A120A163A248A58A127A249A164A48A49A250A251A102A252A48A49A253A254A173A170A197A198A40A255A129A217A163A32A247A218A219A122A185A68A69A56A57A159A45A102A252A53A164A182A67A32A237A143A94A94A228A41A102A252A40A0A108A60A34A33A127A116A1A215A172A87A46A47A87A78A253A125A126A40A48A49A50A51A72A60A114A109A32A163A54A46A47A142A35A2A189A68A46A47A48A49A50A51A141A67A40A37A38A145A146A3A163A602006A633A410A5A32A54A136A6A7A215A216A8A48A49A44A9A68A200A42A10A163A54A163A248A46A47A40A46A47A48A49A50A51A11A12A32A144A163A54A46A47A13A224A46A47A48A49A50A51A32A228A41A46A47A102A48A49A40A114A89A115A44A45A32A14A15A68A42A135A16A17A60A18A19A32A20A127A163A54A77A46A47A48A49A50A51A21A22A102A91A23A107A108A24A43A25A26A32A163A54A27A199A42A135A190A40A133A134A28A32A29A30A102A91A23A107A108A129A31A102A32A34A35A36A37A38A39A40A41A57A42A60A43A44A45A46A47A48A49A50A51A52A54A55A56A39A58A231A59A61A36A65A62A63A64A66A67A68A130A69A46A47A70A71A72A73A74A75A39A76A51A76A197A77A78A79A80A81A70A67A82A77A70A71A72A50A108A83A49A84A83A71A72A85A86A97A87A47A88A89A90A91A130A102A92A67A93A37A94A51A95A205A50A108A67A50A108A96A98A99A100A207A101A67A103A104A83A105A106A49A84A67A37A107A215A110A111A49A84A123A112A83A113A114A115A116A71A72A85A86A67A37A117A118A38A117A87A49A119A120A55A121A67A122A188A48A49A87A47A88A89A124A125A67A126A215A127A47A97A87A47A128A188A67A131A132A81A70A133A134A135A136A49A83A252A137A71A72A97A252A123A71A72A90A138A166A76A51A215A195A57A139A140A141A142A85A143A67A144A145A84A146A147A65A46A47A110A148A149A110A150A151A39A84A146A67A46A47A152A43A39A153A154A191A144A145A84A146A39A153A154A67A155A156IIA93A157A46A47A158A215A37A159A200A48A49A39A160A161A67A37A66A162A48A49A67A70A163A164A39A153A154A165A127A120A167A168A169A43A57A48A49A170A171A172A195A119A120A39A110A173A174A170A171A67A93A157A37A175A176A83A37A177A178A67A119A120A97A179A180A113A194A181A182A57A183A184A46A47A172A195A185A130A184A186A187A189A67A190A192A186A193A191A196A81A70A39A198A199A201A39A67A202A203A36A85A120A204A206A131A132A208A209A119A120A160A161A67A36A85A210A120A198A72A158A215A119A120A160A161A211A212A213A46A47A214A78A57A216A217A183A184A46A47A39A218A219A77A220A67A93A221A249A222A183A184A46A47A198A72A158A215A119A120A160A161A83A194A123A112A75A55A223A202A203A224A225A158A215A119A120A160A161A67A37A226A170A171A227A183A184A46A47A229A230A39A232A233A234A218A219A67A235A170A171A227A236A130A119A120A39A97A179A218A219A57A237A191A70A238A239A240A241A168A242A243A244A245A65A238A185A246A248A57二、研究内容A250A251A254A255A103A135A190A58A0A31A105A1A2A139A3A207A4A5A19A6A200A48A31A241A7A19A6A80A60A8A9A141A227A142A31A237A10A200A139A3A207A4A143A11A12A13A14A15A16A215A103A17A18A97A20A125A202A145A31A146A178A139A3A207A4A200A143A11A103A21A22A12A13A14A15A16A215A158A50A73A103A23A190A31A147A24A139A3A207A4A149A25A26A27A28A29A16A215A12A13A14A15A30A32A153A33A34A31A194A35A186A102A103A156A36A37A38A152A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这一G10378G1929，培G13958企业对员工的责任的G1039要对G12586，包括内部措施G994G3818部措施。本文G11752G12362的G11458的有G1016个，一方面是G17902G17819致辉G1856G2508个G7708的G11752G12362，为G1856G2508G14270G17535更G3921G4665行社会责任提G1391G2454G13783G5859G16277G727另一方面是G17902G17819个G7708G11752G12362，为国内一G1135要致G2159于企业社会责任实G17353的企业，在G3926G1321实施和G12661G10714G1866社会责任实G17353上提G1391一个G2454G13783G8181G5347。关键词致辉G1856G2508G727员工G727企业社会责任G727承担对员工社会责任ABSTRACTIVABSTRACTSINCETHE21STCENTURY,OUREXPECTATIONTOCORPORATIONSHASNOTBEENSIMPLYRESTRAINEDINTHEFIELDOFECONOMYANDLAWWEALSOHOPETHATCORPORATIONSCANUNDERTAKEASERIESOFSOCIALRESPONSIBILITIESINCHINA,WITHRELEASEOFTHESTANDARDSA8000,MOREPRACTICALREQUIREMENTSAREPROPOSEDTOECONOMICDEVELOPMENTANDMEANMILETHEIMPORTANCEOFENPLOYEESWILLBEDIRECTLYRELATEDTOTHERISEANDFALLOFTHECORPORATIONTHISPAPERFOCUSESONTHEPROBLEMSOFTHEEMPLOYEESRESPONSIBILITY,CAUSESANDPROBLEMSOLVINGMEASURESTHEMAINOFTHEPROBLEMSINCLUDINGRECRUITMENT,TRAINING,PETTICOATRELATIONOFTHEFAMILYENTERPRISESANDSOONTHERESTWOREASONSBEHINDTHEPROBLEMTHECORPORATIONITSELFANDINFLUENCEOFTHEENVIRONMENTINTHISPAPER,THEREARESOMEANALYSISANDSUGGESTIONABOUTTHESEPROBLEMSTOIMPROVESITUATIONANDFOSTERTHEEMPLOYEESRESPONSIBILITYINCLUDINGINTERNALMEASURESANDEXTERNALMEASURESTHEREARETWOPURPOSESOFTHISPAPERTHEFIRSTPURPOSEISTRYINGTOPROVIDEIMPROVABLESUGGESTIONSFORZHUHUICORPORATIONTHESECONDPURPOSEISPROVIDINGAPRACTICESTEPSANDPATTERNSOFCORPORATESOCIALRESPONSIBILITYMANAGEMENTFORDOMESTICCORPORATIONSKEYWORDSZHIHUICORPORATIONG727EMPLOYEESG727CORPORATESOCIALRESPONSIBILITYG727EMPLOYEESRESPONSIBILITYG727A250A251V目录摘要IIIABSTRACTIV目录V第一章绪论111G11752G12362的G13984G7235112G11752G12362的G5859义113文G10498G13520G178602131国内G3818有关企业社会责任的G11752G123622132G2045G11422G11468关G13785G10714论3133现G1207企业承担员工责任的G1867G1319内G4493514G11752G12362的内G4493和方法6第二章广州致辉公司对员工社会责任履行的现状821致辉G1856G2508G12628G1183822致辉G1856G2508承担员工社会责任的现G103788221致辉G1856G2508为员工提G1391G4445G1852的工G1328环G36719222致辉G1856G2508为员工提G1391G2524法工G1328时G19400和G1253G5699G1253G1563时G194009223致辉G1856G2508G2533员工G6915G1196G2524法的工G1328G6265G18240及提G1391G2524法的G12131G204510224致辉G1856G2508G4462期G6122不G4462期的对员工进行培训10225致辉G1856G2508G2533员工提G1391G5191等对G16817的G7447G20451123本G12468G4579G1347911第三章广州致辉公司承担员工社会责任中存在问题及原因分析1231致辉G1856G2508承担员工社会责任中存在的G1039要问题12311招聘时对员工的不G5191等问题12312培训时对员工的不G5191等问题13313家族企业裙带关系对G1866G1194员工G7199G2331的G5445G272113A252A253VI32致辉G1856G2508对员工责任G13582G3845的成因分G752414321G3818部环G3671原因分G752414322企业内部原因分G75241633本G12468G4579G1347917第四章广州致辉公司承担对员工社会责任的对策1841承担员工责任的G3818部措施18411G2164强法G2058G5326G16786，G16280范企业行为18412G6931G5232G5224G4625G18339G1955G17743企业对员工社会G1457G19568的G17139担18413G5326G12447和G4448G2904对企业G16792G1227G1319系的内G4493G16786G167571942承担员工责任的内部措施19421提G20652企业G12661G10714G4630的G1274G10714G17959G5515G13044G1871和G12661G10714G8712G519119422G7512G5326企业G994员工和G16868的G2183G2172关系19423G7653G12447人和企业G1861同成G19283的经G14841G10714G557720424G4625G18339G9052G19512裙带关系的不G2045G5445G27212143本G12468G4579G1347922结论23参考文献24致谢26A254A255A215A216A141第一章绪论11研究的背景进入21世纪以后，随着经济G1852球化的进一步发展，企业社会责任得到国际社会的广泛关注。联G2524国2000年正G5347启G2172了“G1852球契约”G16757划，号召企业在各G14270G5445G2721范围内遵守、G6915持以及实施一套在人G7447、G2183工标准、环G3671和反腐败等方面的基本原则，实现企业G2499持续增G19283和社会效G11422G1861同提G20652的G11458标。国际标准化组织于2004年启G2172了社会责任国际标准ISO26000的G2058G4462工G1328，得到国际社会的广泛关注和积极G2454G994，G1852球约80个国家及国际组织的300多名专家G2454G994该标准的G2058G4462工G1328，企业社会责任运G2172已经发展成为G1852球化的浪潮。在G1852世界范围内，社会成员要求企业承担社会责任的呼声越来越G20652。进入新世纪以来，我国G6931G5232和社会各界更G2164重视企业社会责任问题。2006年是我国企业社会责任发展的重要一年，是第一次从法律法G16280、国家重大方针G6931G12586等各个方面对企业社会责任充分G2164以肯G4462的一年。重新修订的G1856G2508法明确G16280G4462，“G1856G2508从事经G14841活G2172，必须遵守法律、行G6931法G16280，遵守社会G1856G5515、商业G17959G5515，诚实守信，接受G6931G5232和社会G1856众的监督，承担社会责任”。这是我国首次以法律法G16280形G5347明确提出G1856G2508要承担社会责任，G5194提出遵守法G16280和社会G1856G5515的G1867G1319要求。党的十六届六中G1852会审议G17902G17819的中G1861中央关于G7512G5326社会G1039义和G16868社会若干重大问题的决G4462中，也明确提出了“广泛开展和G16868创G5326活G2172，形成人人促进和G16868的局面。着眼于增强G1856民、企业、各种组织的社会责任。”G2499G16277，中国企业已经融入了企业社会责任运G2172的G1852球浪潮之中。2006年3月10日，国家电网G1856G2508G2533社会发布了第一份关于中国中央企业的企业社会责任G6265告，为中国企业G4665行企业社会责任，促进企业和社会的G2499持续发展，G7653G12447了一个榜样。12研究的意义我国经G17819三十年的G20652速发展，经济发生了质的飞跃，人们的生活发生了巨大的变化。然而，由于中国在企业社会责任G11752G12362和实G17353方面起步较晚，中国还是一个新的G2454G994G13785，G10714论和实G17353方面G994西方G11468比都有不少的差距。近年来我国企业员工G2524法G7447G11422G1457G19568的总G1319情G1929有了很大G6925G2904，但个G2047企业在G2183G2172G12661G10714上的G17841法G17841G16280现G16949G1185然存在，G15932现在G2183G2172G2524同、工G17176、G2183G2172时G19400和G13856业G4445G1852等各个方面，G3926不G1393法G12626订G2524同，G2524同内G4493G7186G3845G1856G5191，A1A0A2A3A4A5A6A7A8A9A5A10A11A12A13A15A16A17A18A19A20A21A222G1823G6199、G6314G8436工G17176，不G6203行G7380G1314工G17176G2058G5242、G7092G1619G5322G19283G2183G2172时G19400，不G13576G6122少G13576G13856工社会G1457G19517，G9460视员工G13856业G4445G1852G1593G5259，进行G4613业和G13856业G8507视，G10990G14279存在着G19611G1335G12473工、强G17855G2183G2172和强G2058G2183G2172等G1017重G17841法行为。仅2006年各G13435G2183G2172G1457G19568监G4531G7438G7512G1861为11564G987名G2183G2172G13785G17873G3250工G17176等G1861G167571084G1171G1815。员工为了生存，不得不G11004原G3999的、G2499G5616的G6175G8585，G17902G17819“以G8527G11468G17936”来G1457G6264G14270G5061的G7447G11422，G6252G4568出中国企业经G14841中G1274G10714的G2306G1059，对G13543解社会G1926G12373，G13512G6264社会G12295G4462方面G1147生了极为不G2045的G5445G2721。G5326G16786和G16868社会，G19668要G1852社会各G4388系G13491G17902G2159G2524G1328，企业内部和G16868是G7512G5326和G16868社会的G5445G2721因G13044。在G8504情G1929G991，关注企业G12661G10714G13785G994员工的和G16868G1867有重要的现实G5859义。本文G17885G6333地处广G5042的致辉G1856G2508为G11752G12362对G16949，G1523G8504为同G12879G1856G2508提G1391G2454G13783和G1523G18504G1227G1552。13文献综述131国内外有关企业社会责任的研究企业社会责任G708CORPORATESOCIALRESPONSIBILITY，G12628G12228CSRG709的G8022G5577G7380G7101是由G14533国G4410G13785G8443G2045文G16886G4584G20051G708OLIVERSHELDONG7091于1923年提出，G1194G6238企业社会责任G994企业G9397G17287G1147业内G3818人们G19668要的责任G11468联系，G16760为企业社会责任G2559有G17959G5515因G13044。直到1953年，G15999G16477为“企业社会责任之G10250”的G19681G2338G5515G2350文G708HRBOWENG7092在G1866G14891G1328商人的社会责任中，G13485出了企业社会责任的明确G4462义商人G6365G10043社会的G11458标和G1227G1552，G2533有关G6931G12586G19764G6326，G1582出G11468G5224的决G12586，G18331G2474G10714G5831的G1867G1319行G2172和义务。从而正G5347提出了企业及G1866经G14841G13785必须承担社会责任的G16278点，从G8504现G1207企业社会责任G11752G12362成为了一个新的G20058G3507。G13499G2350文之后，很多G4410G13785以一G1135G12661G10714G4410、社会G4410、经济G4410和G1274G10714G4410等G10714论为G1393G6466，开展了一系列的企业社会责任G11752G12362。约G10803G3839G21626G3874G4584G708JOSEPHWMCGUJRE，1963G7093G6238企业的经济G11458标和法律G11458标G994企业社会责任联系起来，提出社会责任的G5617G5831，G1039G5364G1856G2508不仅有着经济和法律方面的义务，在这G1135义务之G3818，还承担有G1866G1194社会责任。社会G7234G17953G16760为在G14270由G5078G3342经济G7477G1226G991，企业的责任G4613是G17873求G2045G9082G7380大化。G1427020世纪70年G1207G3999，“企业的社会责任G4613是G17873求G2045G9082G7380大化”的G16278点G17892步G3845G2447了G13491G8847地位，陆续提出了“金字塔”、“三重底线”等比较有G1207G15932性的G8022G5577。基斯戴G13512斯和布洛姆斯彻姆G708KEITHDAVISBLOMSTROM，1975G7094等人则从企业对社会的积极贡G10498即G1457G6264和G6925G2904社会G12131G2045的角G5242提出社会责任是决G12586G13785在G13783虑G14270G5061G2045G11422的同时，也有义务G18331G2474措施以G1457G6264和G6925G2904社会G12131G2045。G14533国G4410G13785约翰埃G4584金G20051G708JOHNELKINGTON，1998G7095A192A23A24A25A133提出三重底线G10714论，G16760为企业行为要G9397G17287经济底线、社会底线G994环G3671底线。G9397G17287三重底线，不仅是衡G18339和G6265告企业的经济、社会和环G3671业绩，而且包括一系列的G1227G1552G16278、问题和G17819程，企业要G13783虑G2045G11422G11468关方G994社会的期望，控G2058业务活G2172对社会和环G3671G2499能G1147生的不良G5445G2721，G17873求经济、社会和环G3671G1227G1552的基本G5191衡。三重底线G10714论提出之后，G17892渐成为G10714解企业社会责任G8022G5577的G1861同基础。即从企业G994社会的关系出发，企业要承担G7380基本的经济责任、社会责任和环G3671责任。企业不仅要对股东G17139责，G17873求G2045G9082G11458标，而且要对社会G17139责，G17873求经济、社会和环G3671的G13520G2524G1227G1552。阿奇卡罗G4584ARCHIEBCARROLL，20046从企业G1274G10714的角G5242提出企业社会责任是社会寄希望于企业G4665行的义务，社会不仅要求企业实现G1866经济上的使命，而且期望G1866能够遵法G5242、重G1274G10714、行G1856G11422。因G8504，G4448整的企业社会责任是企业的经济责任、法律责任、G1274G10714责任和慈G2904责任之和。我国G4410G13785也对企业社会责任的G4462义G1328出G17819G11468关论G17860。卢G1207富G7082002G7097G16760为，企业社会责任是指企业在谋求股东G2045G9082G7380大化之G3818所G17139有的G13512G6264和增进社会G2045G11422的义务。G1194还进一步指出，企业社会责任包括对G19611员的责任、对G9052费G13785的责任、对债G7447人的责任、对环G3671G17176源的G1457G6264G994G2524G10714G2045G11004的责任、对所在社区经济社会发展的责任及对社会G12131G2045和社会G1856G11422事业的责任等六种周G5322内G4493。芮明杰、袁