酒店工程部工作标准及流程1-64

操作流程与标准部门工程部岗位电脑机房编号ENG1程序名称电脑机房维修操作流程及标准客房维修项目流程工作标准关键点卫生环境准备工作维修工具工作人员携带维修工具齐全衣冠整洁工具维修人员操作步骤维修前工作维修收尾1、在服务员陪同下到需维修的房间。2、门上挂有“请勿打扰”牌子的客房，任何时候均不得进入或打扰。另找时间修理。3、住客房间未挂“请勿打扰”的，先由服务员敲门，若客人不在房内，由服务员用钥匙打开房门。4、若客人在房内，门打开后，应以清晰的声音介绍自己“打扰了，工程部”，得到客人允许后，方可进入客房维修。5维修无住客房间时，不需要服务员相陪。1、若邻房住客，维修时不准有太大的噪音。2、若需要更改客人电脑中的网络设置及其他的，一定要得到客人的允许才可以进行。1、恢复客房原状，清理现场。2、客人的情况下，应礼貌道别；“对不起，打扰了，再见。”维修时，应有服务员相陪。维修工作迅速，高效。恢复原状，清理现场突发事件应楼层设备故障，客人不能上网先和客人说明情况，在得到客人的谅解下，如有空房可以先给客人换房，如没有，应该尽快修复受损的设备，确保客人需求。要先满足客人的需求操作流程与标准对SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHFSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHF3/65操作流程与标准部门工程部岗位电脑机房编号ENG2程序名称电脑机房维修操作流程及标准办公区域维修项目流程工作标准关键点卫生环境准备工作操作步骤维修前工作维修维修后1、了解办公室那台电脑及打印机出现故障。2、确认电脑或打印机是硬件问题还是系统软件出现问题。1、软件出现问题需要重装系统的，一定要将电脑中的文件进行备份；防止重装系统后，文件丢失。2、硬件维修，一定要先查清是否在报修期内，在保修期内的要交厂家维修。1、要将维修后的电脑及打印机安装到位。2、对维修过的电脑进行检测，以确保能正常使用。了解电脑及办公设备是硬件还是软件出现故障要确保，被修电脑内的文件不会丢失将电脑及打印机安装好突发事件应对电脑及打印机损坏需要更换配件如果电脑损坏需要送到厂家维修的，尽量从别的地方将不用的电脑换过来使用，满足办公需要，并及时将电脑设备送到厂家维修。要先满足办公需要部门工程部岗位电脑机房编号ENG31、程序名称电脑机房维修操作流程及标准西软维修项目流程工作标准关键点卫生环境准备工作操作步骤维修前维修维修后1、了解西软软件出现的问题是什么。2、问题是否严重，是否要联系西软公司维护部进行维护。1、维护时，应该不影响其他部门对西软软件的使用。2、需要更改软件数据的，应及时联系西软公司进行远程维护，及时解决问题。1、要求使用部门对解决过的问题进行观察一段时间，以确保不再出现相同的错误。2、不会对西软软件的数据产生影响。需要了解西软软件出现的具体问题要及时联系西软公司解决西软软件出现的问题确保西软软件的稳定运行及数据的准确性突发事件应对西软软件出现严重问题或服务器出现问题应第一时间联系西软公司维护部进行远程维护，不能远程的，应要求西软公司工程师当日上门服务，解决问题。及时解决西软软件的问题，确保酒店管理系统的安全稳定运行操作流程与标准SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHFSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHF5/65操作流程与标准部门工程部岗位空调工编号ENG4程序名称制冷机运行的工作程序开启制冷机项目流程工作标准关键点卫生环境岗点卫生自查准备打扫工具物品清扫岗点干净、整洁设备、管路、电控箱清洁无灰尘岗点设备的卫生状况每日坚持做干净整洁准备工作工具箱内常用工具齐全人员到岗物品、人员齐全操作步骤准备工作开机开机后检查电压为380V5油温为385油位镜内050各报警信号无异常。在冷却、冷冻泵启动四分钟后，水流指示正常。油位应在视镜内一半左右红线以上。检查制冷机状况，电压、油温、油位等，检查各阀门位置，并调在正常状态。检查冷却塔，水位等状况。启动冷却水泵及冷却塔风机。启动冷冻水泵。启动制冷机。检查电压、油温、油位、油压的变化，检查制冷机电流、冷冻水温、冷却水水温等参数及机器运转情况。突发事件应对制冷主机突然故障停机及时、快速、准确清除报警铃声查看故障内容如断水、超压、冷却水温过低灯排除故障重新启动主机若短时间内无法排除故障，须立即报告主管，启动备用机组部门工程部岗位空调工编号ENG5程序名称空调机组运行的工作程序启停风机机组项目流程工作标准关键点卫生环境岗点卫生自查准备打扫工具物品清扫岗点干净、整洁设备、管路、电控箱清洁无灰尘岗点设备的卫生状况每日坚持做干净整洁准备工作工具箱内常用工具齐全人员到岗物品、人员齐全操作步骤检查设备启动按钮关闭按钮，启停机组电源完好正常、无打火现象，风叶挡板开启灵活。平稳、安全、卫生清洁。用手转动叶轮、轻松、平稳。检查皮带是否有断裂，松紧是否适中。电压表、指示灯是否正常。开启电源开关，指示灯应亮。电源电压应在正常值内，启动电机开关正常，叶轮无擦壳现象。电流应在正常值内，一切正常，锁好机房门。关闭电机开关，电流表应回零。关闭电源开关。检查轴承润滑油是否正常。清扫机房卫生，确保无异常现象，锁好门。突发事件应对操作流程与标准部门工程部岗位空调工编号ENG6程序名称空调制冷设备维修的工作程序水泵维修的内容项目流程工作标准关键点卫生环境设备卫生检查准备清扫工具物品清扫准备工作工具箱内常用工具齐全人员到岗物品、人员齐全操作步骤判断故障换机械密封试机快速准确，不漏水。松紧适度，不发烫，不进气。正常运转。用仪表检测或耳听目视的方法分析判断故障出在哪里。换机械密封。试机。突发事件应对SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHFSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHF7/65操作流程与标准部门工程部岗位空调工编号ENG7程序名称空调制冷设备维修的工作程序空调机组保养内容项目流程工作标准关键点卫生环境岗点卫生自查准备打扫工具物品清扫岗点干净、整洁设备、管路、电控箱清洁无灰尘岗点设备的卫生状况每日坚持做干净整洁准备工作工具箱内常用工具齐全人员到岗物品、人员齐全操作步骤更换电机轴承检查风机叶轮冲洗检查风门检查皮带及电机底座螺栓轴承运转无杂音，不抖动。叶片清洗无灰垢。翅片清洗，盘管通风度好。送风、回风、新风的风门活动自如。更换电机轴承。首先将叶子上灰尘刷掉，检查叶轮有无偏重现象。冲洗盘管，过滤网，翅片清洗。去除风门轴上铁锈，打上机油，来回扳动使之开启灵活检查皮带松紧度及电机底座螺栓紧固。突发事件应对操作流程与标准部门工程部岗位空调工编号ENG82、程序名称空调制冷设备维修的工作程序风机盘管维修项目流程工作标准关键点卫生环境设备卫生检查准备清扫工具物品清扫盘管翅片清洁、过滤网清洁、脱水盘清洁通风排水通畅准备工作工具箱内常用工具齐全人员到岗物品、人员齐全操作步骤检查空调控制面板电动阀风机运转情况打开排气阀检查过滤器温度选择适当。阀门开启灵活，无漏水现象。可正常调速，无杂音。无漏气现象，电动阀可正工作。检查空调控制面板是否完好。电动阀是否工作正常。高、中、低档是否能调速，是否有杂音。打开排气阀，盘管内是否有气。进回水是否通畅，检查过滤器。突发事件应对SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHFSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHF9/65操作流程与标准部门工程部岗位空调工编号ENG9程序名称空调制冷设备维修的工作程序冰箱修理项目流程工作标准关键点卫生环境设备卫生检查准备清扫工具物品清扫泠凝器翅片清洁、过滤网清洁散热系统通风，清洁准备工作工具箱内常用工具齐全人员到岗物品、人员齐全操作步骤压缩机工作情况压力检查泄漏检查门封条检查清洁度检查风机压缩机公式电流不能超标，不能有其他噪音。高、低压正常。无泄漏现象。无破损、变相，密封严实。保持清洁运转正常找出机头电源线，用钳形表检测机头工作时电流大小，用手触摸机头，感觉温度检查压力。检查泄漏。更换门封条检查冷凝器过滤网及翅片清洁度。查冰箱内、外风机是否运转正常突发事件应对操作流程与标准部门工程部岗位管道工编号ENG10程序名称管道维修的工作程序管道改造的内容项目流程工作标准关键点卫生环境干净、整洁“三轻一洁”礼仪规程准备工作材料备齐工具备齐，人员到岗充足操作步骤现场勘察绘制简易图纸材料配备组织施工测量准确。图纸清晰，图标正确。材料准确齐全，型号正确。安全可靠，保证质量。量出准确尺寸，选择最佳改造方案。，根据管道改造方案，绘出图纸。自备材料向库房申请采购材料与值班室联系，征得同意后安排好人员进行施工突发事件应对SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHFSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHF11/65操作流程与标准部门工程部岗位管道工编号ENG11程序名称管道维修的工作程序管道巡查的内容项目流程工作标准关键点卫生环境干净、整洁“三轻一洁”礼仪规程准备工作材料备齐工具备齐，人员到岗充足操作步骤检查管道支架检查管道阀门减压系统管道保湿牢固，可靠。无泄漏，灵活好用。压力正常无破损，无裸露检查管道有无弯曲现象，支架是否松动，螺丝是否腐蚀，如果腐蚀严重，应考虑更换。阀门是否灵活，能否灵活的启动，如有异常立即检修和更换。检查减压阀前的压力表是否在规定的压力指示上。安全阀是否灵活正常。疏水阀是否正常工作。检查冷冻管道外壳是否结霜。检查蒸气管道保湿壳有无破损。检查供热管道保温外壳有无过热现象突发事件应对操作流程与标准部门工程部岗位管道工编号ENG123、程序名称管道维修的工作程序检修脸盆堵塞项目流程工作标准关键点卫生环境干净、整洁“三轻一洁”礼仪规程准备工作材料备齐工具备齐，人员到岗充足操作步骤拆存水弯揣子拔皮管冲压疏通管道用桶放在存水弯下，用管子钳将清水弯拆下。管道畅通，面盆台面清洁。管道异物冲走。取出管道中异物，不得影响客人水弯干净，没有异物。用毛巾将面盆溢流口堵上，再将面盆放半盆水，上下波动。首先将面盆塞取出，再将皮管插入管内，用纱布将缝隙堵严开足龙头。准备好毛巾和水桶，在阀门井内的下水管上用电钻开孔，用钢丝从孔内取出异物。突发事件应对客人突然回房住客房，半小时以内无法修复的礼貌礼仪，主动向客人问好,如不好意思打扰您了联系前厅要求更换房间礼貌礼仪，仪容仪表及时与前厅部门沟通SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHFSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHF13/65操作流程与标准部门工程部岗位管道工编号ENG13程序名称管道维修的工作程序检修马桶水箱漏水项目流程工作标准关键点卫生环境干净、整洁“三轻一洁”礼仪规程准备工作材料备齐工具备齐，人员到岗充足操作步骤水箱橡皮管检查或更换垫片检查或更换浮球检查或更换底部橡皮垫检查或更换橡皮管光滑畅通无损坏。进水阀开关失灵。浮球完好，位置正确。垫片密封，无渗漏。将已腐蚀的旧橡皮管拆下，换上同样长度的新橡皮管。用六角梅花扳手将塑料盖拧出，换上垫片。将已坏的浮球拆下，调整好丝扣，换上新浮球拆下水箱，取出底部橡皮垫，换上新垫，装好水箱。突发事件应对客人突然回房住客房，半小时以内无法修复的礼貌礼仪，主动向客人问好,如不好意思打扰您了联系前厅要求更换房间礼貌礼仪，仪容仪表及时与前厅部门沟通操作流程与标准部门工程部岗位管道工编号ENG14程序名称管道维修的工作程序疏通室内下水道项目流程工作标准关键点卫生环境干净、整洁“三轻一洁”礼仪规程准备工作材料备齐工具备齐，人员到岗充足操作步骤皮管冲压或更换加入通渠粉疏通机疏通钢丝球疏通或更换通过冲压，使异物冲走。使用开水，注意保护好自身以及周围物品。管道畅通清除管壁所结的油脂。将橡皮管插入下水道口，用毛巾封，将一头接上压力较高的龙头，并开足压力。把通渠粉加入管道内，加开水使之流入管内，钢丝沿所需通的管道向前疏通。将连接好的钢丝球由钢丝头沿所疏管道端串入末端，再用力将球拉出。突发事件应对客人突然回房住客房，半小时以内无法修复的礼貌礼仪，主动向客人问好,如不好意思打扰您了联系前厅要求更换房间礼貌礼仪，仪容仪表及时与前厅部门沟通SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHFSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHF15/65操作流程与标准部门工程部岗位管道工编号ENG154、程序名称管道维修的工作程序处理管道漏水项目流程工作标准关键点卫生环境干净、整洁“三轻一洁”礼仪规程准备工作材料备齐工具备齐，人员到岗充足操作步骤用包箍包扎或更换用布，胶黏堵引水法更换管道包箍牢固不渗漏。使胶黏密封，牢固不渗漏。有效安排合理。用相应的橡皮夹在包箍内，对准漏点包上，用力拧紧将漏点处用布封住，再用胶涂在布上封严。用有连接胶管的塑料桶，再对准漏点，使水有规则的流走。测量尺寸，准备好材料，组织人员施工突发事件应对给排水故障应急预案漏水一般引起原因是由于管件老化引起的管道破裂、低温、供水系统压力的变化等。在漏水事件中，首先找到供水开关，切断水源，然后打开泄水闸。利用一切可用之物,防止漏水渗入电梯、强电竖井等危险部位,并将电梯升到最高楼层,防止机件受损。特别注意照明与动力控制柜、电气设备、电线槽附近发生漏水时。如果不能避免漏电，关闭电闸确保员工安全及设备安全。工程部员工应立刻行动抢险,尽量减少漏水造成的财务损失，并协助客房部一起将积水排出消火栓水系统破裂请立刻关闭消火栓水系统供回水总节门,在跑水的消火栓附近用正常