上海人力资源管理师三级英语题目.docx

一、英汉互译（每题2分，共30分）1.Apprenticeship：学徒2.Careersupport：职业支持3.Outsourcing：外包4.Database：数据库5.Employeeempowerment：员工授权6.Goals：目标7.Humanresourceinformationsystem(HRIS)：人力资源信息系统8.Jobrotation：岗位轮换9.Learningorganization：学习性组织10.Psychologicalcontract：心理契约11.薪资调查： Salarysurvey12.任务分析： Taskanalysis13.招募： Recruit14.绩效管理： Performancemanagement15.工作丰富化： jobenrichment二、选词填空（每题2分，共20分）A. feedbackB. benchmarkingC. rewardsD. HumanresourcemanagementE. benefitF. on-the-jobG.performanceH. downsizingI.DirectcostJ.output1.referstothepracticesandpoliciesyouneedtocarryoutthepeopleorpersonnelaspectsofyourmanagementjob.2.LaborturnoverratesprovideavaluablemeansoftheeffectivenessofHRpoliciesandpracticesinorganizations.3.Laborturnover canbecostly.ofrecruitingandtrainingreplacementsshouldbeconsidered.4.Businessprocessre-engineeringtechniquesaredeployedasinstrumentsfor.5.Evaluationsalsofulfillthepurposeofprovidingtoemployeesonhowtheorganizationviewstheirperformance.6.Theofthejobanalysisshouldbeatrainingorlearningspecification.7.Coachingisapersonal techniquedesignedtodevelopindividualskills,knowledge,andattitudes.8.Extrinsicincludedirectcompensation,indirectcompensation,andnonfinancialrewards.9.Flexiblebenefitsallowemployeestopickandchoosefromamongamenuof options.10.Chinaseconomicreformershaveusedmaterialincentivesinordertostimulate.三、单项选择（每题2分，共20分）1.Theprocessofhelpingredundantemployeestofindotherworkorstartnewcareersis.A. replacementC. releaseB. outplacementD. downsizing2.focustheevaluatorsattentiononthosebehaviorsthatarekeyinmakingthedifferencebetweenexecutingajobeffectivelyorineffectively.A.ThegrouporderrankingB.WrittenessayC.TheindividualrankingD.Criticalincidents3.Theplanshouldincludeplansforattractinggoodcandidatesbyensuringthattheorganizationwillbecomeanemployerofchoice.A.outplacementC.recruitmentB.evaluationD.training4.Organizationalandcorporateplansindicatethedirectioninwhichtheorganizationisgoing.A. goalsC. resultB. resourceD. process5.aimstobroadenexperiencebymovingpeoplefromjobtojobordepartmenttodepartment.A.JobanalysisC.Job satisfactionB. JobrotationD. Jobinvolvement6.HRplanningis.A. atechniquethatidentifiesthecriticalaspectsofajobB.theprocessofdeterminingthehumanresourcesrequiredbytheorganizationtoachieveitsstrategicgoalsC.theprocessofsettingmajororganizationalobjectivesanddevelopingcomprehensiveplanstoachievetheseobjectivesD.theprocessofdeterminingtheprimarydirectionofthefirm7.Careerdevelopmentprogramsbenefitorganizationsinallofthefollowingwaysexcept.A. GivingmanagersmorecontrolovertheirsubordinatesB. GivingmanagersincreasedskillinmanagingtheirowncareersC. ProvidinggreaterretentionofvaluedemployeesD. Givinganincreasedunderstandingoftheorganization8.Theareafromwhichemployersobtaincertaintypesofworkersisknownasthe.A.labormarketC.recruitingareaB.regionD.supplyregion9.Asetofstandardsofacceptableconductandmoraljudgmentisknownas.A.moralesC.rulesB.ethicsD.legislation10.Hiringsomeoneoutsidethecompanytoperformtasksthatcouldbedoneinternallyisknownas.A.outplacementC.outsourcingB.contractingD.employeeleasing四、阅读理解（每题3分，共30分）（一）Thecontextforobtainingthepeoplerequiredwillbethelabormarketsinwhichtheorganizationisoperatingwhichare:1.Theinternallabormarket-thestocksandflowsofpeoplewithintheorganizationwhocanbepromoted,trained,orre-deployedtomeetfutureneeds.2.Theexternallabormarker-theexternallocal,regional,nationalandinternationalmarketsfromwhichdifferentsortsofpeoplecanberecruited. There areusuallyanumberofmarkets,andthelaborsupplyinthesemarketsmayvaryconsiderably. Likelyshortageswillneedtobeidentifiedsothatstepscanbetakentodealwiththem,forexamplebydevelopingamoreattractiveemploymentproposition.Aspartofthehumanresourceplanningprocess,anorganizationmayhavetoformulatemakeorbuypolicydecisions.Amakepolicymeansthatorganizationpreferstorecruitpeopleatajuniorlevelorastrainee,andrelymainlyonpromotionfromwithinandtrainingprogramstomeetfutureneeds.Abuypolicymeansthatmorereliancewillbeplacedonrecruitingfromoutside-bringingfreshbloodintotheorganization. Inpractice,organizationstendtomixthetwochoicestogethertovaryingdegrees,dependingonthesituationofthefirmandthetypeofpeopleinvolves.Ahighlyentrepreneurialcompanyoperatingintheturbulentconditions,oronewhichhasjuststartedup,willprobablyrelyalmostentirelyonexternalrecruitment.Whendealingwithknowledgeworkers,theremaybelittlechoice-theytendtobemuchmoremobile,andresourcingstrategymayhavetorecognizethatexternalrecruitmentwillbethemainsourceofsupply.Managementconsultanciestypicallyfallintothiscategory.Firmswhichcanpredictpeoplerequirementsfairlyand accuratelymayrelymoreondevelopingtheirownstaffoncetheyhavebeenrecruited.1.Amakepolicymeansthatorganizationpreferstopromotepeoplefrom.A.regionallabormarketC.internallabormarketB.nationallabormarketD.internationallabormarket2.Accordingtothepassge,managementconsultancies.A. arelessmobilethanpeopleatajuniorlevelB. shouldberecruitedfromexternallabormarketC. shouldbepromotedfromwithintheorganizationD. arenotknowledgeworkers3.Ifafirmcanpredictpeoplerequirementsfairlyaccurately,itmaynot.A. developtheirownstaffB. formulatetrainingprogramsC. promotepeoplefromwithintheorganizationD. relymoreonrecruitingfromoutside4.Makeorbuypolicydecisionisapartof.A. humanresourceplanningC. performanceappraisalB. traininganddevelopmentD. jobanalysis5.Thebesttitleofthispassageis.A. TheorganizationalcontextofhumanresourceplanningB. AimsofhumanresourceplanningC. ThelabormarketcontextforhumanresourceplanningD. Limitationsofhumanresourceplanning（二）Wlaters(1983)identifiesninesourcesofinformationwhichhelptoidentifytrainingpriorities.Theseare:1.Organizationalgoalsandcorporateplanswhichindicatethedirectioninwhichtheorganizationisgoingand,therefore,majortrainingpriorities.2.Humanresourceandsuccessionplanningwhichprovidesinformationonfutureskillrequirementsandmanagementtrainingneeds.3.Personnelstatisticson,forexample,laborturnover,whichhighlightHRissueswhichmightbeaddressedbytraining.4.Exitinterviewswhichmightsuggestdeficienciesintrainingarrangements.5.Consultationwithseniormanagerswhichobtainsopinionsontrainingneedsfromkeydecisionmakers.6.Dataonproductivity,qualityandperformancewhichshowwherethereareanygapsbetweenexpectationsandresultsornegativetrends,andthereforesuggesttrainingneeds.7.Departmentallayoutchangeswhichprovideinformationaboutfuturedevelopmentsandrelatedtrainingneeds.8.Managementrequestsfortrainingwhichsetoutperceivedneeds.9.Knowledgeoffinancialplanswhichdeterminewhetherthefundswillbeavailablefortraining,andmayencouragefreshapproachesifresourcesarelimited.TwoothersourcesnotdirectlymentionedbyWaltersareplansforintroducingnewtechnologyordevelopingITsystems,andmarketingplanswhichindicatewherenewskillsarerequiredtomarketnewproductsorservices,usedifferentsellingtechniquesoroperateinnewterritories.1.AccordingtoWalters,is(are)majortrainingpriorities.A.humanresourceandsuccessionplanningB.personnelstatisticsC.exitinterviewsD.organizationalgoalsandcorporateplans2.Humanresourceandsuccessionplanningprovidesinformationon.A.thedirectioninwhichtheorganizationisgoingB.futureskillrequirementsandmanagementtrainingneedsC.deficienciesintrainingarrangementsD.anygapsbetweenexpectationsandresultsornegativetrends3.ThefollowingsourcesofinformationwhichhelptoidentifytrainingprioritiesarementionedbyWlatersexcept.A.marketingplansB.departmentallayoutchangesC.dataonproductivity,qualityandperformanceD.consultationwithseniormanagers4.Accordingtothepassage, thefollowingstatementsaretrueexcept.A.Departmentallayoutchangesprovideinformationaboutfuturedevelopmentsandrelatedtrainingneeds.B.ExitinterviewshighlightHRissueswhichmightbeaddressedbytraining.C.Dataonproductivity,qualityandperformanceshowwherethereareanygapsbetweenexpectationsandresultsornegativetrends.D.Marketingplansindicatewherenewskillsarerequiredtomarketnewproductsorservices.5.Themaintopicaboutthispassageisillustrating.A.sourcesofinformationwhichprovideinformationonmanagementtrainingneedsB.sourcesofinformationofmajortrainingprioritiesC.sourcesofinformationwhichhelptoidentifytrainingprioritiesD.sourcesofinformationwhichprovideinformationaboutfuturedevelopmentsandrelatedtrainingneeds.答案一、Answer:1.学徒制2.职业支持3.外包4.数据库5.员工授权6.目标7.人力资源信息系统8.工作轮换9.学习型组织10.心理契约11.Wageandsalarysurvey12.Taskanalysis13.Recruitment14.Performancemanagement15.Jobenrichment二、Answer:1.D2.B3.I4.H5.A6.J7.F8.C9.E10.G三、Answer:1.B2.D3.C.4.A5.B.6.B.7.A8.A9.B10.C四、Answer:1.C2.B3.D4.A5.C1.D2.B3.A4.B5.C