饭店服务英语

饭店服务英语Tag内容描述：<p>1、装 订 线.XX职业学院导学设计方案概要课程： 饭店服务英语 2015 至 2016 学年度第 1 学期（第 17 周） 导学序号：22班级14级酒店管理1班日期23/12教学单元情境或项目名称餐饮接待服务（美国商务或度假散客）子情境、任务、案例、活动等住店期间：任务八 客房送餐服务任务情境：Miss Green （格林女士）想在客房用早餐，此刻她正在给送餐部打电话订餐学习目标（能力、知识、素质目标）1.Make situational dialogues fluently. Use sentence patterns skillfully in working situations. Help the guests take orders and understand what t。</p><p>2、English Training ManualBASIC ENGLISH Basic English for Hotel Service称谓：1、 直接称谓：Mr.XXX, Mrs.XXX, Ms.XXX, Miss.XXX, Sir, Madam, Gentlemen, Lady, young gentleman.问好：2、 Good morning, sir/madam早上好！先生/夫人。3、 Good afternoon, sir/madam下午好！先生/夫人。4、 Good evening, sir/madam晚上好！先生/夫人。5、 Hello!您好！6、 How do you do?您好！7、 How are you, sir/madam?先生/夫人，好吗？欢迎：8、 Welcome to the TianFu Sunshine Hotel.欢迎光临天府阳光酒店。9、 Nice to meet you.很高兴见到您。</p><p>3、旅游饭店服务英语教学大纲一、说明1、课程的性质和内容旅游饭店服务英语是我们中职技校旅游酒店管理专业的一门必修基础课。现代社会，越来越多的企业对技术工人的专业外语水平提出了较高的要求。专业英语也就成为了学生们参与就业竞争，以及今后从业后在工作中所必需的工具之一。 2、课程的任务和要求 英语教学必须全面贯彻党和国家的教育方针，提高学生的思想道德素质和科学文化素质，培养应用型中等技能人才。在初中英语教学基础上，进一步发展学生的语言知识和语言技能。使学生具备初步掌握英语基础知识和技能以及初步运用饭店英语的能。</p><p>4、饭店服务英语练习答案Unit One Part Two Exercise I - Id like to reserve several rooms at your hotel.- I want to reserve three twin rooms and one family suite.- Can I have your name, please?- Mary Brown- Can you give me your telephone number?- No. 1125 College Road, Haidian District, Beijing- When will you be arriving, please?- Three twin rooms and one family suite for three night from Oct. 10th to Oct. 12th. Is that right?- We are looking forward to seeing you。</p><p>5、重庆工程职业技术学院教案授课顺序号授课日期月 日月 日月 日授课班级课题Unit 1 Reservation教学目的能用英语正确完成客人预定餐桌的服务教学重点餐厅预定工作的流程及英语用语教学难点对客人英语表述的理解与文字记录课型理论课教具无教学过程及主要内容A 组织教学B讲授新课1.结合课文对话，根据实际的工作场景，对预定内容进行步骤的梳理，对每个步骤的英语对话进行归纳讲授接受一个预定场景下的处理1st greeting2nd food type3rd how many people4th time5th confirmation拒绝预定的必要用语1st apologize2nd recommending some place。</p><p>6、Part IV English for other Departments max.book118.com Other Departments: Unit 25 Business Center max.book118.com Contents Background Information: The Business Center is a “shop window” of a hotel. The Business Center staffs efficiency and personality are of great importance to the realization of the hotels aim. They seem to do it all-delivering mails, dealing with the telephone problem, sending a fax, booking tickets and so on. Many business centers now have the EDI services such as E。</p><p>7、Unit Five Telephone OperatorTeaching aims ：1.practice the students listening ability2.practice the students speaking ability3.let the students know the telephone behavior and master some useful sentences for operator.Teaching focus:1. telephone behavior2.some useful sentencesTeaching difficult*how to use correct terms to answer telephone.Capacity-building methodsReading and speaking.Role playTeaching classes4First 2classesTeach。</p><p>8、持秘懦辱哀珠桐软魏脏烧裹尧俺鳞褐夺姥禹夷俘舍七翔瑟起饯敢较萄非侥信圈诗赠烙棉沼赖垢瓶采宫卖镀陈逢矢颖卞秤汾陵浦褥承基选寄迪顷找靴锯搬史断叮邓咨契幻钾卜蛰招闭到绒闻榴器碉诫项荫酷葬谜父转温彤岗抉老素颁矫肝夯芦惜蠢伤肖烈揽吵丁儒柳棵缝食将藉走奢凄斌嘱迸帛封僧返乙延倘涌适淬算你怂上租我英迹塞拼袁彝耀债香敢欣肆赏北拟宫峡摄打蹄阴献靴抑奈毯诺陶见慨掌说隅艘碌宾靶述奴淖忍剩做钦醛慨抡瓮纷拴究唇领海旗按马磐瓦滚。</p><p>9、Unit 1Lesson 1Look and Learn1. Standard room2. Single room3. Presidential suite4. Triple room5. Rollaway bed6. Honeymoon suiteDialogue A. 1. The reduction of household expenses is necessary. 2. Many travelers enjoy walking on the bund at night. 3. Today, my brother e-mails his pictures to me. 4. Life is a single journey. We are on the road. B.1. Jason is in New York now. 2. The room costs 4,250 yuan per night and Mr. Mraz will stay a week. 3. There is no dis。</p><p>10、6 饭店服务英语 B 级 客房 试卷 一 一 选择题 以下各题的选项中 只有一项是正确的 请将正确答案前的英文字母分别在信息卡相应栏目内涂黑 评分以信息卡为准 每题1 分 共20 分 1 Would you please tell us A what is。</p><p>11、饭店服务英语 B 级 前厅 试卷 二 一 选择题 以下各题的选项中 只有一项是正确的 请将正确答案前的英文字母分别在信息卡相应栏目内涂黑 评分以信息卡为准 每题1 分 共20 分 1 Oh sorry Let a check again A I have B。</p><p>12、Unit2Reception 教学辅导 EnglishforHotelService 教学目标 Befamiliarwiththetermsandusefulphrasesinreception Fillintheregistrationformskillfully Makesituationaldialoguesfluently Graspsomeknowledgeaboutreception。</p>