low vision services survey低视力服务调查

Low Vision Services SurveyBarbara McLaughlanSurvey Project ManagerRNIB/AMD Alliance UK3 November 2006 Low Vision Services Committees ConferenceMethodology Separate questionnaires mailed to2,534 known and potential low vision services providers (hospitals, Social Services Departments, local societies, sample of opticians/optometry practices, specialist teachers, universities)285 Primary care organisations (PCTs, Health and Social Services Boards) Response rates: 59% and 32% respectively3 November 2006 Low Vision Services Committees ConferenceMain areas of concern Emotional support as part of a multi-agency approach Advertising of services Training in the use of low vision devices and frequency of appointments PCT involvement Quality of services Funding3 November 2006 Low Vision Services Committees ConferenceMulti-disciplinary working and emotional support A majority of services providers have links with ophthalmologists, local societies and GPs Social Services have the highest number of links with external agencies Only one in five service providers have links with counsellors. This indicates that service providers may underestimate the need for emotional support 3 November 2006 Low Vision Services Committees ConferenceService provider assessment of quality of services One third said services were good or very good. One third said they were satisfactory. One quarter said they were less than satisfactory or unsatisfactory. 12 per cent did not reply3 November 2006 Low Vision Services Committees ConferencePCT assessment of quality of low vision services 35 per cent thought services were good or very good. 29 per cent said they were satisfactory 16 per cent said they were less than satisfactory or unsatisfactory 20 per cent did not know3 November 2006 Low Vision Services Committees ConferenceMain reasons for quality rating Good rating based on: positive feedback from users, a well-established and professional service, well-trained staff and service improvements. Negative rating because: service is too slow or not comprehensive, patients are unaware of the service, lack of funding, lack of accessibility, services are generally stretched3 November 2006 Low Vision Services Committees ConferenceLink with Low Vision Services Committees84 per cent of local societies75 per cent of Social Services Departments64 per cent of hospitals48 per cent of teachers22 per cent of opticians/optometry practices(base: those who know of existence of LVSC in their area)3 November 2006 Low Vision Services Committees ConferenceImpact of LVSCs Just over half of all providers think LVSCs have had a positive or very positive impact. Just under half think that they have made no difference3 November 2006 Low Vision Services Committees ConferenceAssessment without opticians/optometry practices Two thirds of hospitals, Local Societies, Social Services and specialist teachers said that LSVCs had had a positive or very positive impact. Around one third said LVSCs had made no difference and local societies were the only agencies that mentioned a negative impact. (Only 5 per cent).3 November 2006 Low Vision Services Committees ConferenceOpticians/optometry practice and LVSCsOf the opticians/optometry practices who were aware of the existence of a Low Vision Services Committee in their area 60 per cent felt that the committee had made no difference, 29 per cent said it had had a positive impact and 11 per cent felt it had made a very positive impact.3 November 2006 Low Vision Services Committees ConferencePCTs and Low Vision Services Committees 59 per cent think that the LVSC in their area has made a positive or very positive impact. 31 per cent think it has made no difference. 8 per cent did not know.3 November 2006 Low Vision Services Committees ConferencePCT involvement in LVSCs 61 per cent regularly send a representative to LVSC meetings. 29 per cent occasionally. 10 per cent never.We do not know what level of representation in terms of seniority.3 November 2006 Low Vision Services Committees ConferenceLink between quality of service and LVSC assessment Out of the 23 PCTs rating local services as good, 8 said the LVSC had had a very positive impact. Out of the 16 per cent of PCTs who thought that the quality of services in their area was less than satisfactory or unsatisfactory nine have an LVSC3 November 2006 Low Vision Services Committees ConferenceMain conclusions for LVSCs LVSCs may need to improve on inter-agency links, particularly with opticians/optometry practices. The impact of LVSCs is variable. LVSCs that have made a positive impact may want to partner with those who are struggling to make an impact3 November 2006 Low Vision Services Committees ConferenceGeneral Conclusion A report on the survey findings will be published at the end of November 2006. The repo