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更多课程传送门:点这里 BEC高级写作常用模板、句型总结Memo格式(养成习惯, 全部左对齐):很多时候, 题目本身已经帮你写好, 不是考核的重点to: mike lee, account manager(title, optional)from: same as abovedate: 21 may 1999 (p16写分, 加减法)subject: 1. 一般不多于5个字 2 名词加名词 changes of meeting/apologies for delay/announcement of Christmas party3.adj. + n. E.g. personal mobilebodyinitial (optional)C.C (optional)Example: p9 写分审题顺序a.Who are you?b.Who do you write to? Subordinate, superior, colleague, or a customer.c.What is it about? Bad/good news, express gratitude or scoldingDecide the register (informal/formal; direct/polite) wordingIn this question, Very Formal, polite. d.Point sequence怎样排列没有问题, 只要有逻辑就行了Logic: 1-4-3-2/1-4-2-3 先告诉有这件事, 然后在说细节, 总分总第一个内容点 句型的应用:通知, 宣布消息的句型:1. I am delighted/glad/happy to announce that/notify you that/inform you that/tell you that/ let you know that formal to informal 宣布好消息2. Please be informed /be advised that/note that/ formal to informal 但消息的类型比较中性3We are afraid that/ We are sorry to inform you/We regret to inform you宣布坏消息这里不用announce,因为之前说过尽量不要抄题干的单词, 请换词, 换词也是bec写作中的一个重要考核技能“丰富的词汇”。We are glad to informal you that the annual xmas party would be held at 7,00pm on Wednesday, 18th of December/12th, December in boarding hall as scheduled (换了planned).这里有三点1用we而不用I,因为在商务写作里, 可以用we的地方, 尽量用we.因为, 商务里更偏爱团队的口吻。2 用被动 表示更正式, 而主动是更偏向 意愿。3 具体时间的表达和他们的介词。 At + 具体几点 (一定要说明am or pm或者用24小时制), on + 具体的日子(几月几号, 星期几), in + 年, 月。第二个内容点:All staff with company are welcomed。(with company比 with partner更正式)第三:The programmes available are given/shown below:A three-course dinner, dance, and raffle.商务常识:不要写24-26, 因为不会有人去公司的party, 一般schedule 在13-20左右补充:对于数字的写法, 10以上的用Arabic digit, 10以下用英文。0, 7,的手写体。Note: p3写分格式:to: name time/datemessage:bodySignature (initial) / message taken by “name”Example: p14 写分语气:因为是写给sales manager, 可能是你的上司, 也可能不是; 但从题目看来, 你应该是一个buyer(buy some software for your department), 由此推断你跟写信的对方, 至少不是同一个department, 并且是请求;因此,语气相对的要客气, formal.内容点顺序:这里,应该先解释了为什么需要samples才提出要求-2-1-3第二个(2nd) 内容点:As you might know, (不会太突兀,适当的承接词可以给你加印象分)Microsoft, our software provider (是用同位语,让你的文章更商务, 给人的感觉更严谨),has shown (换词)some interest in our laser printers.1st&3rd内容点:for this selling opportunities/ with this purpose (承接词), I would be thankful if I can have your permission for taking(换词) some product brochures (20) business思路,先把主要的东西说出来, 次要的东西方后面 plus (换词) sample printers (a1, a2,a3)表示不同型号 at 3 pm on Wednesday, 15th,October(事件的表达).对时间, 还可以用by, before.或者你对长句没信心,可以把上面分成两个句子and if I can have the items at , that would be an advantage/important/crucial/vital for the presentation.请求的句型:1. please do ./I would like you to do 上司对下属2. would/could you please do 3. do you think you could possibly do2. 3一般客气4.we would (greatly) appreciate it if you .5. we would be very thankful(grateful) if you45非常客气和正式, 对上司, 对客户。字数问题另外一个习惯就是, 养成数字数的习惯, 每写完一段/一句, 粗略估计一下字数。 因为考试时, 只要内容点包括了, 基本上是不会少字的, 怕就只怕写太多, 包含了一些多余的信息。 一般part1不要超过55, part2, 150。Emailp16写分的iv, 改写成email格式:to:fromdatesubjectccbccattachment: (attached you will find the agenda/pls find attached the agenda/I am attaching the agenda) enclosedear:/to whom it may concernmain bodybest regardssignature(electronic signature)nametitle确定语气:因为barry直呼其名, 可以推断不会不太熟, 但最好还是formal点为好。 记住, 当不确定时, 客气点, 正式点保险; 礼多人不怪。内容点顺序1-2-31st凡是这种情况, 出了点什么事, 导致要道歉, 或是感谢; 首先应该是告诉别人这件事, 否则有同学一来就道歉, 对方可能还没反应过来。Dear Barry:I am sorry to tell you that I couldnt attend tomorrows meeting as scheduled due to an urgent meeting (unexpected issue). Please accept my apology for any inconvenience incurred (句型). Shall we meet at 3 pm tomorrow at my office (句型)? I will appreciate it if you can let me know at your earliest convenience.RegardsMike3道歉句型:A.Sorry for any trouble this has caused.B.We apologised for any inconvenience caused.C.Please accept our sincere apology for any inconvenience incurred.程度升高。4提议的句型a.shall we dob.would you like toc.how about doing (较casual一点)5 尽快a.as soon as possible/as soon as you/I can 对下属, 对自己b.at the earliest opportunity 较中性c.at your earliest convenience 很客气More practice:首先:Messagep14you are the secretary, Microsoft sales Mgr, John (同位语不但严谨, 更提醒了john是谁) called in. he said he wanted us to try our best to finish the project before Friday. Best to call back. Now please leave a message to your manager.To: Mr. IversonMessage: 9 am. 5th October.John, the sales manager from Microsoft, just rang in. he needed us to make every effort to complete the project by Friday, 10th Oct. and a callback would be preferred/appreciated (第三方对请求的复述).Message taken by M.L.细节的商务表述。Extra 商务常识:Leave Message 的procedure 1.hello, name, where are you from2.leave msg3.request a call back *leave number, twice *available time1P14 写分商务知识:假1婚假 wedding leave2年假 annual leave3产假 (女)maternity leave4产假 (男)paternity leave5事假 leave of absence6病假 sick leave7突发事请假 emergency leavequestion background, you are working in the betting company, now you are asking for your annual leave during WC period. 1.from when till when for your annual leave2.need the reply by the day after tomorrow3.say sorry语气:formal, polite, 1-2-3To: Mr. James, Line ManagerFrom: Mike Lee, customer service operatorDate: 6th, SepSubject: annual leave applicationI am writing to apply for my annual leave starting from 14th, Sep. till 20th, Sep. I will greatly appreciate it if I can have your confirmation by Friday, 8th, Sep. Please accept my sincere apologies for any inconvenience this application may incur especially during the busiest season. ThanksML2 P14范例二, 根据这个范例, 写一个memo给所有的申请者内容点:1Explain the reason why this is postpone2Postpone till further notice3Thank them for coming.To: All applicantsFrom: Miss Wang, Secretary of GMDate: Subject: delayed interview adj+n.语气:formal and polite; 2-1-3We are sorry to notify you that the interview scheduled today would be put off due to a decision made by the management. And the exact time and date would be re-confirmed/re-scheduled after further discussion. Please accept our appreciation for your arrival.1.感谢的句型: a. thank you for doing/sth. b. many thanks for c. please accept our sincere appreciation/gratitude ford.we are truly grateful to you fore.we sincerely appreciate thatf.you are highly commended for doingg.we express our profound appreciation for sth3p18 IX 变成memo语气, 因为是代表公司感谢, 所以正式。(1-3)-2to: tailor smithfrom: mike lee on behalf of the companydate: subject: thank-youWe are writing to express our appreciation for your dealing with the emergency yesterday appropriately as Marys possibilities of recovering would have been seriously limited had she not been sent in time according to the DRs description. Thanks to your prompt reaction, her current progress is positive.Or先说we are glade to tell you that Mary Wongs current progress is positive. Her possibilities of recovering would have been seriously limited had she not been sent in time according to the DRs description. 最后please accept for your dealing with4 P27真题集语气:direct, formal. 1-2-3这里格式已经不需要你担心.During last month, your continuous poor performance of punctuality has been brought to my attention. And the negative influence on other employees performance is spreading over and they dont think this is fair.I would take this opportunity to remind you that unless you take immediate action to solve this problem, disciplinary action will be taken against you. Thanks.类似的提醒对方不好的事情:a.we would like to call your attention tob.wed like to take this occasion/opportunity to remind youc.we invite your attention to/that1. P18 XIFormal, direct, 因为你是上司;1-(3-2)To: all staffFrom:Date:Subject: notice of housecleaningC.c.Dear all:Please note that due to hygienic reason/consideration, housekeeping will take place at 时间(复习).We strongly recommend that all staff should take action on heir remaining food in the refrigerator accordingly as everything will be discarded by then. Thanks youRegardsMikeOffice Directorformal的建议句型,前面的那个是比较less formal: a. we suggest/recommend that b. its necessary thatd.its helpful thate.it seems that you shouldf.You really ought top18 Xdirect, formal; 1-2-3to:from: mike lee, general managerdate:subject: thanks for your contributionC.cDearWe are so delighted to notify you that your idea on the new model promotion campaign has been approved by the management today and will take effect in no time.Please accept our appreciation for your devotion and find attached a $100 gift voucher of BP as a form of encouragement.Best regardsMikeGeneral managerPass paper(3) test2, p47Dear AllPlease note that the promotion campaign for our new product, VIDEO PLAYER, will be launched through Radio. Taking the cost into account, radio has to be the only option. However, with the creativity of the ad, we still look forward to a great success.Best regardsBusiness letterLetters standard contentHow to write a business emailHow to startDear Sir or Madam:/ to whom it may concern: / VERY IMPORTANT use Ms for women unless asked to use Mrs or MissThe reference:如果之前有联络, 一定要提出, 不然不礼貌Thanks for your email/ thank you for writing to us/ With reference to your advertisement/ your phone call today, / as per our call/Main bodyThe Reason for Writing I am writing to enquire about/ apologize for/ confirm /request Requesting Could you possibly? I would be grateful/thankful if you couldWe would greatly appreciate it if Agreeing to Requests I would be delighted to announce thatI would be glad to offer/ grantGiving Bad News Unfortunately, we are sorry toIt is regretful to learn of. Enclosing Documents/attachmentI am enclosing Please find enclosed Enclosed you will find Reference to Future Contact I look forward to hearing from you soon/ meeting you next Friday/ seeing you next Thursday.The Finish Please contact us again if we can help in any way. /please dont hesitate to contact us again if any problem arises.这个特别对客户的信, 多数都有。Yours faithfully/regards/best regardssignatureMr Chen Director of IT Department道歉信, P30 Q11. 首先明白要写什么内容点, 这题很明确, 可是后面的可能就不太明确, 需要自己总结了。2 语气, 因为是对客人, 所以一定是客气加正式。 2-1-3 or 1-2-3Dear: Mr. TanaThank you for contacting us.I am sorry to learn that your order of two video machines hasnt reached you yet (首先要用句型表示得知不好消息, 但这不是道歉). After informed by our customer service department, this is due to some unexpected transportation problems, which we are making continuous efforts to avoid in the future.In addition, the exact delivery date would be reconfirmed by (no later than) the end of next week. You will be informed as soon as it is fixed.Again, please accept our sincere apologies for any trouble this has incurred. And we promise that there will not be any similar problems in the future.Should you have any problems regarding this issue, please dont hesitate to contact us again.Yours truly,Mike关于 CV 或 推荐其他人的信先看p27的例子介绍professional background的句型. 三大要素:title, company, responsibilities, 但干你可以加上时间1. I have been serving as a secretary in IBM, given the opportunity of translation.2. I worked in IBM as a IT consultant in charge of giving technical advice.Educational 的三大要素school, major, degree1.I graduated from zhongshan University with a bachelor degree in Human Resource Management.2.I completed my master degree in Human resource management from zhongshan university3. Ive got a PhD from Cardiff, majoring in Geological Engineering.可以选择性地说一下在cv里, 用example或 data说明问题。P30 Q2语气可以较为direct,因为是写给朋友的。确定内容包括:1.helen is going to London, wiling to find a job. 2.Her CV information, and 3 ask your friend to find a job for herDear:With reference to our call yesterday, I would like to introduce one of my friends, Helen Krebs(同位语), who is leaving for London soon. She might possibly stay there for a while and is willing to have a business-related job.Helen served as a junior clerk for Nyla in 1992. she was in charge of the general clerical work. After two-year good performance, she was promoted to be an assistant sales manager. On top of her good experience, she also completed a bachelor degree in economics from Singapore University in 1992 before her career.Apart from her fluency in English and French, her two years experience in US would possibly contribute to your business as well. Do you think you could possibly arrange a job for her?I look forward to hearing from you soon. 一般请求的信肯定需要这句。Yours sincerely,MikeP30 q3这个题目是属于travel 类的题目。 另外 需要根据日程 (补充资料)对已得信息的选择。审题时, 先读题目, 后读 附加资料; 知道题目的要求后再有的放矢的看资料明显这里是business partner, 客气,正式程度适中Dear Mr. RogersAs you have been informed, I would be in Europe on a business trip next week. During the first 4 days, from Thursday, the 5th to the 8th, I would need to attend the Prague Fair (如果题目要求include ALL information那么对次要的信息一笔带过, 但又不能完全不提). After that, I will probably spend two days in Frankfurt, that is 9th & 10th. It would be helpful that you can fix a meeting in Frankfurt accordingly in order to reach the agency agreement we mention before.Due to the tight schedule, I might have difficulties to reserve the accommodation. I am very thankful if you can do me this favour.Look forward to meeting you next week.Kind regardsMikeP31 Q4看完题目再看信。 主要总结强调的说法这里是你写给supplier的信, 客气, 但不需要太客气,因为是他们就你跟他们做生意。1-2-3DearThank you for informing us of the outfit information.We confirm that the 12 sample outfits you should supply are A, B, C as stated in your original letter.And please be advised that the correct time of the spring fashion has been set at xxx on October 20th. And we will keep you informed of any changes.Should you have any queries about this, please dont hesitate to contact us by all meansBest regardsMike如何强调a.用强调句, it is + 强调部分 + that + 非强调部分 例如:you need to supply A, B, C to us.强调A, B, C, it is A, B, C that you need to supply to us.b.双重否定强调肯定c.用 what从句 what you need to supply to us are A, B, C.P32 Q5We dont know who you are, 但应该是上司,正式点保险。1-2-3Dear MillerIn reply to your recent memo, please accept my sincere appreciation for your contribution to achieve this outstanding result. We all understand that we cannot have this accomplishment without a solid collaboration among all departments involved. So please pass my appreciation to them.With this months sales volume, we have every reason to look forward to a further success in the future.Best regardsMikeP35应对complaint对客人, 一定是客气加正式dearWe regret to know that you have quality problems with our product, which is not up to our usual standard. It would be helpful for us to find out the problems if you can deliver them back and we will cover the freight for you.You will be informed of the problems by post as soon as the product examination is finished.Best regardsMike催款书商务知识:催款有三个层次:1a friendly reminderExample: I am writing to remind you that your bill for ¥5000 is now 30 days past due. If you have any problem, well be willing to help. We would, however, appreciate hearing from you so we can work out a mutually agreeable payment schedule.Please use the enclosed envelope or call me at 12938434.2. its time to payYour account has been over due for 6 months. Considering your financial situations, which we realize have not been good recently, we have not pressed you for payment. By now, however, you should be able to make this long-delayed payment. Please send your check in the enclosed envelope, or let us hear from you today to make a payment arrangement. 3. final warning - legal actionYou have not responded at all to our many attempts to collect the ¥9999 you have owed us since 31st july, 2006. Our next step is to take legal action to collect the money due us.This is certainly unpleasant for both of us and is no doubt damaging to your credit rating. Therefore, we will delay any action for 7 days from the date of this letter. Please let us have your check on or before 31st December, 2006.Whether or not we take legal action is now your decision.If you have already sent your payment, please disregard this notice and accept our thanks for your payment.这封信是写给客人的, 无论如何要客气 就算是final warning.2-1-3Dear Hong:We would like to call your attention that your balance of $8500 is past due on 4th of May this year, which was 6 months ago. We will greatly appreciate your prompt payment of this sum. As this has been a long-delayed payment, it is wise to make a payment arrangement on your outstanding account at your earliest convenience in order to avoid any further action against you.If you have already sent your payment, please disregard this notice and accept our thanks for your payment.Best regardsMike2欠钱句型a.your balance of $8500 is past due on May 4th, 2006, which was 6 months ago.b.Your bill for $8000 is now 6 months past due.c.We have not received your payment for $548958, which has been over due for 6 months.3. 还钱句型a.settle the outstanding accountb.receive your prompt payment of this sumc.make a payment arrangement on your outstanding account.Business Report 1. Reports Formata. memo式的报告 p36 (写分)b. letter式的报告 p37(写分)c. 在考试里常用的格式:report on(title)introductionfindings/summary of data/discussionconclusion/recommendationintroduction把目的,主要内容, 对结果的预示。 P36范例1,2,4Findings/summary/ discussion内容一定要有逻辑性的排列 (时间, 因果,递进。)如果你觉得太抽象, 可以加小标题, bullet point/numberingconclu
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