民航空乘英语ppt课件

Doyouknowwhattransferis?Whytheairlinessetthetransitcounter/desk?Pleasesearchtheinternetandtalkaboutitwithyourpartner.,1,Herearefourtransferproceduresand“whattoDo”ineachstep.Pleasematchthemandrearrange1theproceduresinrightorder.,2,WhattoDo,Procedures,a.Whenyougetofftheplane,youcanentertheTerminalBuildingbyboardingbridge3orferrybus4.b.Youcanproceedtotransitcounter5tocompletetransferformalities.c.Youcanwaitforyourflightattheboardinggatedesignated6onyourboardingpass.d.YoucanclaimthebaggageattheBaggageClaimHall7.,1.FlightBoarding2.BaggageClaim3.Arrival4.CompleteTransferFormalities2,1c2d3a4b,Listentotheannouncementsandfillintheblanks.,ShortAnnouncements,Ladiesandgentlemen,MayIhaveyourattention,please?Duetotheunfavorable_,weareunabletoarriveattheHongKongAirport_.Weareawfully1sorryforthis_.Ifyouhaveanyconnectingflights2toothercities,please_ourflightattendants.Wewilltryourbestto_youwiththetransferafterlanding.Thankyouforyourcooperationandunderstanding.,weather,asscheduled,delay,contact,assist,Ladiesandgentlemen,Goodafternoon.WearearrivingatShanghaiHongqiaoInternationalAirport.Passengers_onyourwaytoothercitieswithCSAirshouldwearthenametag3oftransferringpassengers.AndthenpleasefollowthetransfermarkingofCSAirortheinstructionsofCSAir_tothetransfercountertostarttheproceduresafterlanding.Thankyou!,continuing,groundstaff,Ladiesandgentlemen,WehavejustlandedatIncheonAirport4.Theoutside_is19degreesCelsius5,66.2degreesFahrenheit6.Pleaseremainseateduntilthe“FastenSeatBelt”signhasbeenturnedoff.Forpassengersleavingtheaircraftatthisairport,whenyoudisembark,pleasetakeallyourbelongings7.Yourcheckedbaggagemaybeclaimed8inthe_.ForpassengerscontinuingonyourwaytoSeoul9,whenyoudisembark,pleasetakeyour_andfollowthegroundstafftoproceed10tothewaitinghall.Wewillstayhereforabout60minutes.Thegroundstaffwill_ourcabinduringthisperiod.Pleasetakeoutallyour_fromtheseatpocketbeforeyoudisembark.Yourhandbaggagemaybeleftontheboardbutpleasetakeyourvaluables11withyou.Thankyouforflyingwithus.Ithasbeenapleasuretoserveyouandwehopetoseeyouagain.Thankyou.,temperature,baggageclaimarea,ticket,cleanup,belongings,ShortAnnouncements,Oralpractice.Discusswithyourpartneraboutthefollowingquestions.,1.Whatcanyoudofortheconnectingpassengerwhentheflightisdelayedbytheunfavorableweather?2.Whoarerequiredtodisembarkfirstwhentheflightislandinginthetransit?3.Wherecanthepassengerscompletetheformalitieswhentheflightislandinginthetransit?,Listentotheserviceannouncementandlearnthefollowingwordsandphrases.,LongAnnouncements,VocabularyBandremainrmenvt.保持，停留entryformality入境申办手续Osakausk;skn.大阪（日本本州岛西南岸港市）quarantinekwr()ntinn.检验，检疫carry-onkrinn.手提行李，随身行李Customskstmzn.海关，关税,Listentotheannouncementagainandfillintheform.,LongAnnouncements,takeallyourbelongings,takeyourpassportandallyourbelongings,tocompletetheentryformalitiesintheterminal,stayattheaircraftordisembarkwithtransitcardfromthegroundstaff,Oralpractice.Discusswithyourpartneraboutthefollowingquestions.,LongAnnouncements,Whatwillthetransitpassengersdowhentheyalight(下来)fromtheaircraftinaninternationalflight?2.Howcanthetransitpassengersdealwiththeircarry-onitemswhentheydisembarkinthetransitairportinaninternationalflight?,.Listentothedialoguesandfillintheblanks.,W:Sorrytobother1you.Ihaveashorttransittimeonarrivalandthisflightwasdelayed.ImworriedthatCA:youwillmissyour_?W:Exactly!CA:Didyoucheckyourbaggagerightthrough2?W:Yes,Ihave.CA:ThenyoushouldbeOK,sodontworry.Ill_ourarrivaltimeandgetbacktoyou.W:Thanksforyourhelp.,connectingflight,checkon,W:Madam,Ihavesomequestions.CA:Yes,please.W:IhaveaconnectionflightfromBeijingtoXiamen.DoIneedto_Immigration3andCustoms?CA:Yes,youhaveto.Whatsthe_timeforyournextflight?W:Letmesee.Thatsat2:45.CA:WellarriveatXiamenat11:00,soyouwillhaveenoughtime,sir.W:Doestheflightdepartfromthesame_?CA:No,sir.Youhavetogotothe_terminalafteryouhavedeclaredCustoms4.Itsjustbesidetheinternationalone.W:Thankyouverymuch.CA:Thatsallright.Anymorequestions?W:No,thanks.,clear,departure,terminal,domestic,M:Myflightjustarrivedlate,andIneedtoknowwhattodo.CA:Thatsokay.Theairlinecomputeriskeepingtrack5ofwhatishappeningwithyou.M:DoIhavetocallanyone?CA:Byspeakingwithusatthe_,wecanfixtheproblemforyouanddirectyou.M:Whatiftherearenomoreconnectingflightsfortodayonthisairline?CA:Wewillgoonlinetoseeifthereissomething_withthisairline.Ifweneedto,wecancheckforaflightwithanother_.M:WhatifIcantfindanotherflightoutofheretonight?CA:Wecanhelpyoufind_toalocalhotel.M:WilltheairlinepayformyroomifIhavetospendthenightattheairport?CA:Sincetheflightdelaywasourfaultandyouarecontinuingonwithourairline,wewillcoverthecostofahotelroom.,arrivalgate,available,carrier,transportation,.Oralpractice.Readthedialoguesanddiscusswithyourpartneraboutthefollowingquestions.,1.Howdoyoucalmdownapassengerwhoworriesaboutmissinghisconnectingflight?2.AnAmericantravelsfromAmericatoXian,buthehastotakeaconnectingflightfromBeijingtohisdestination.Whatcanyoutellhimtocompletethetransfer?3.Duetotheairlinesfault,theflightdelayed,andpassengershavetostayovernight.Whatshouldyoudoforpassengers?,.Workinpairs.Chooseoneofthefollowingsituationstomakeadialoguewithyourpartneraccordingtothedialoguesabove.,Situation1:ThisisaflightfromParistoBeijing.AFrenchmanhasaconnectingflightfromBeijingtoChengdu.HeasksyouforsomeinformationabouttransferringproceduresafterarrivinginBeijing.Situation2:AstheflightcantarriveatthedestinationairportChongqingduetothethickhazethere.ApassengerisworriedabouthisconnectingflightfromChongqingtoNanning.YoutellhimthegroundstafftherewillhelphimwiththetransitproceduresandeverythingwillbeOK.Situation3:Apassengerisinformedthathehastostayovernightforhisconnectingflightwascanceledduetothebadweather,soheworriesaboutwhereheshouldlivein.,ConnectingFlightWhenflyingonanairlinetoaparticulardestination,apassengermayberequiredtotravelonaconnectingflight,flightlandsinalocationthatisnothisfinaldestination.Sohemustgetofftheplaneandboardanotherplanetoreachthefinaldestination.Whenheneedstotransfertoaconnectingflight,hisflightitinerarymustreserveforsometransitiontime.Thisiscalledalayover,anditisintendedtoallowhimtomakehiswaythroughtheairporttothenewflightsboardinggate.Alayovercanlastforjustafewminutesorseveralhours,dependingontheflightitinerary.,Text1,Travelstosomedestinationsmayrequirethepassengerstoboardaconnectingflightonanotherairlinecarrier.Oneairlinecarrieristypicallyabletoaccommodatetraveltoafinaldestination,butwhenthatcarrierdoesnottraveltoaparticulardestination,thepassengerscanobtainatravelitinerarythatmakesthemflyacertainairlinetobeginwith,thengetonaconnectingflightfromanothercarrier.Thisiscommonwhenlargeairlinesdoleoutlocalorregionalflightstosmallercarriers.If,forexample,apassengerwasflyingfromPhoenix,ArizonatoHartford,Connecticut,hemaybeginhisflightitineraryonamajorairlinethatfliesfromPhoenixtoNewYorkCity.ThenhewillhavealayoverinNewYork,andlaterboardanotherflightofaregionalcarrierfromNewYorktoHartford.,Connectingflightsarealsocommonininternationaltravel.ApassengerflyingfromPhoenix,ArizonatoRome,ItalymaytakeaflightfromPhoenixtoNewYorkCity.HemaythenboardadifferentflightfromNewYorkCitytoLondon.OnceinLondon,hemayboardyetanotherflightfromLondontoRome.Inthiscase,hehasboardedmorethanoneconnectingflighttoreachthefinaldestination,andintheprocess,hehasmostlikelychangedairlinecarriers.,Learnthewordsandexpressionsintheboxandthencompletethesentenceswiththem.Changetheformifnecessary.,particularrequireconnectingflighttransfercertainlayoveraccommodateitinerary,1.Shewanteda_typeofeffect.2.By_signs,wemaypresage(预感，预知)ofheatsandrains.3.WhereshouldIproceedtochangefora_toVancouver?4.Willyou_somecolddrink?5.Willwehavea_inSanFrancisco?6.Shehas_fromtheDepartmentofHistorytotheDepartmentofEnglish.7.Newstudentsmaybe_inhallsofresidence.8.IfyouhaveatriponMarch23rd,youdputyour_,tickets,andothermaterialsinthe“March”folder.,particular,certain,connectingflight,require,layover,transferred,accommodated,itinerary,Ifapassengerisrequiredtotravelonaconnectingflight,heorshemustgetofftheplane.2.Whenpassengersgetofftheplane,theylltakeontheconnectingflightatthelandingfielddirectly.3.Theairlinecarrieroftheconnectingflightisalwaysthesameasthepassengersjusttook.4.Forcertainairroutes,passengersmaytransfermorethanonce.,T,F,F,T,ReadthetextagainanddecidewhetherthefollowingstatementsareT(true)orF(false).,Readthetextandanswertheflowingquestions.,Whatislayover?_2.Howlongdoesalayoverlast?_3.Underwhatcircumstanceswillthepassengersgetonaconnectingflightfromanotherairlinecarrier?_,Layoveristhetimereservedforpassengerswhentheyneedtotransfertoaconnectingflight.Itisintendedtoallowpassengerstomaketheirwaythroughtheairporttothenewflightsboardinggate.,Dependingontheflightitinerary,alayovercanlastforjustafewminutesorseveralhours.,Ithappenswhenthatcarrierdoesnottraveltoaparticulardestination.Suchaswhenlargeairlinesdoleoutlocalorregionalflightstosmallercarriersandwhenpassengerstakeinternationaltravel,thepassengerswillgetonaconnectingflightfromanotherairlinecarrier.,Text2,FAQs1WhenConnectingwithinLondonHeathrow2Whichgateismyflightdepartingfrom?Pleasechecktheinformationscreensatregularintervals3andmakesurethatyoureatthegatenolaterthan20minutesbeforetheflightdeparts,sothatyoudontmissyourflight.Gateinformation4atHeathrowairportbecomesavailableshortlybeforetheflightopens.IfyourflightdepartsfromTerminal5,pleasebeaware5thatthisterminalismadeupof6threebuildings:themainterminalbuilding(AGates)andtwoseparatesatellite7buildings(BGatesandCGates)connectedbyatransittrain.,Pleasewaitinthemainterminal(AGates)untilyourgateisannounced.Ittakesapproximately820minutestogettoBGatesorCGatessopleasealwaysensureyourflightisdisplayedonthescreensbeforeleavingthemainterminal.Thenpleasefollowthesignstothetransittrainorusethemovingwalkway9thatofferseasyescalator10/lift11access.Thejourneytimeisthesameforeitheroption.DoIneedtogetmybags?Ifyourbaggagetag12showsyourfinaldestinationyoucanrestassuredyourbagswillbeforwarded13onautomatically14toyourconnectingflight.Ifitshowstheairportyoureconnectingat,e.g.LHR15,LGW16,LON17orJFK18,pleasefollowthesignsfor“Arrivals/Baggagereclaim”tocollectyourbagsandcheckitinagainasnormalforyourconnectin