Unit 4 Changeppt课件.ppt

A Whichofthesesituationswouldyoufindthemostdifficulttodealwith 1Losingalotofmoney2Movinghouse3Movingtoanothercountry4Losingyourjob5Anewboss6Newneighbors7Drivingabroad8Gettingmarried B Whathasbeenthemostsignificantchangeinyourlife C Whichofthesebusinesssituationswouldworryyoumost Why 1Youreadinthepaperthatyourcompanywillprobablybemergingwithanothercompany 2Youkeepyourjobafteramerger butyouareinalesspowerfulposition 3Yourcompanyhastorelocatetotheothersideofthecity 4Youareaskedtorelocatetoadangerousforeigncountry 5Youarepromotedbutarenowinchargeofahostileworkforce 6Youhavetomovefromanopenplanofficetosharingyourboss soffice 7Youhavetoworkwithacompletelynewcomputersystem 8Youhavetodecidewhotomakeredundantinyournewdepartmentafteramerger A Discussthesequestions Whichdepartmentstoreshaveyouvisitedinyourowncountryorabroad 1Whatwereyourimpressions 2Whatinyourviewshoulda21stcenturydepartmentstorelooklike 3Whatshoulditofferitscustomers B Nowreadthearticle WhatarethenamesofthetwoUSdepartmentstoresmentionedinthearticle C Matchthesepeopletotheirviews 1BrittBreemer2WendyLiebmann3PeterWilliams4ArnoldAronson5RobertTamilia a Thisisnottheendofdepartmentstoresbutinthefuturetheywillbedifferent b Americandepartmentstoresarenotdifferentenoughfromeachother c Selfridgeshaschangedintoanup to datestore d Departmentstoresneedtorecognizetheirproblemsandhavetochange e Selfridge snewapproachworks D Whatchangeshavetakenplaceat Ithaschangedfromanold fashioneddepartmentstoreintoanup to dateretailingexperience It saninterestingandexcitingplacetoshopandattractscustomersbysellingtherightgoods intherightquantitiesattherighttime ManystoresarebeingimprovedaspartofFederated s reinvent strategy includingbetterfittingrooms easy to useprice checkdevices comfortableareasforpeopletositandrest computeraccessroomsandshoppingtrolleys E Whichofthesegroupsofpeoplearementionedinthearticle 1agents6manufacturers2clients7retailers3consumers8shoppers4customers9vendors5discounters10wholesalers line1 line69 line23 line22 line46 F WhichofthegroupsofpeopleinExerciseE 1arebuyers 2aresellers 3areintermediaries 4offergoodsatreducedprices 5selldirectlytothepublic clients consumers customers shoppers discounters retailers vendors agents wholesalers discounters discounters retailers vendors G Whatarethedifferencesbetweenthetypesofretailoutletinthebox Considerthefollowingfactors size prices productrange lengthandfrequencyofshoppingvisits customerservicelevel large large large Verysmall small Itdepends high high high low wide wide wide Verynarrow narrow Averagefrequent Long lessfrequent Long lessfrequent Short frequent Short frequent low low low high high A Listentothefirstpartoftheinterview Matchthesephrasestotheirmeaning 1 supplychain means warehousinganddeliverysystemsb customersandclientsc supermarketstoresandretailoutlets2 athirdparty heremeans in housestaffb anexternalcompanyc anothercompanyinthegroup3 peopleseethebarrierseliminated means a thatitiseasierforpeopletodothingsthanitwasbeforeb thatitisharderforpeopletodothingsthanitwasbeforec thatthereisnodifferenceinthewaypeopledothings B Nowlistentothefirstpartagainandanswerthesequestions 1WhydidthenewChiefExecutivewanttochangethingsatSainsbury s 2Inwhichthreeareaswasnewinvestmentnecessary 3Whatchangeshavetherebeeninpeople sattitudes 4Whatevidenceofbenefitshastherebeensofar BecauseSainsbury shadbeensuccessfulbuthadbecomecomplacent Inthesupplychain depots warehouses andlogisticsinfrastructure inupgradingthestores innewIT computersystems Somepeoplefeelreleased theyfeelfreetoworkinnewways butothershavefoundthismoredifficult Apartfromthechangeinattitudes therehasbeen 700min measurablebenefits C Listentothesecondpartoftheinterview Whatdothefollowingnumbersreferto 14 000b 50c 22d 100 000 ThetotalnumberofsalestillsinSainsbury sstores Themaximumnumberoftillsinonestore Thenumberofstoresperweekinwhichtheychangedthetills Thenumberofpeoplewhohadtoberetrained D WhichthreeareasdoesMaggiesayareimportanttofocusonwhenplanningchange 1People sattitudes cultureandhowtheyarerewarded forexamplewithpay promotion etc 2Businessprocesses3Computersystems A Writetheverbsfromtheboxunderthecorrectprefixtomakewordsconnectedwithchange Useagooddictionarytohelpyou Someofthewordscanbeusedwithmorethanoneprefix centralizeorganizetraingraderegulatesizedeveloplaunchlocatestructure organize train grade regulate size develop launch locate structure B CompletethesesentenceswiththecorrectformoftheverbsfromtheboxinExerciseA Useagooddictionarytohelpyou 1Itisnowsoexpensivetorentofficesinthecitycentrethatmanycompaniesare tothesuburbs 2Thecompanyhasrecentlyhadtodown itsworkforce Reducingthenumberofemployeesisthebestwaytostayprofitableinthecurrenteconomicclimate 3Excellentcustomerserviceisvitaltokeepupwiththecompetition Thecompanyhasintroducednewworkingpracticesandisre allpart timestaff 4Theseatingplaninourofficehasbeenre toaccommodatenewstaff relocating size training organized 5Ourproducthasn tbeensellingwellrecently Themarketingteamhasdecidedtore theproductwithamoreup to dateimage 6ThecompanyhasnoticedthattoomanydecisionsaremadeatHeadOffice Itisde thedecision makingprocesssothatbranchmanagersaremoreinvolvedatanearlierstage 7Thecompanyhasfinalizedtheplanstore thedisusedcarparksite Itisgoingtobecomeamodernthree storeyofficeblock 8Themostsuccessfulchangeinourcompanywasthedecisiontore thecompanyhierarchy Nowthereismoreopportunityforpromotion launch centralizing develop structure C UnderlinethenounsinExerciseBthatmakepartnershipswiththeverbs 1relocatetothesuburbs2downsizetheworkforce3retrainthepart timestaff4reorganizetheseatingplan5re launchtheproduct6decentralizethedecision makingprocess7redevelopthedisusedcarparksite8restructurethecompanyhierarchy Weusethepresentperfectforactionslinkingthepresenttoapointinthepast Weusethepastsimpleforactionsataparticularpointinthepast Lastyearonly18 ofUSconsumersvisitedaleadingdepartmentstore Itrainedheavilyyesterdayevening Beijinghostedthe29thOlympicGameswithgreatsuccessin2008 Wehavemadealotofchangessince2010 IhavelivedinGuangzhouformorethan10years Wehavebeenverybusyrecently A Whichofthefollowingexpressionsareusedwiththepastsimpleandwhichareusedwiththepresentperfect Whichareusedwithboth in2003yetthisweekyesterdayeverrecentlylastyearsince2003sixmonthsago PS PP PP PS PP Both PS PP PS B CompletethisreportaboutthehistoryofJoiedeVivre Usethepastsimpleorthepresentperfectformsoftheverbsinbrackets I receive theyear sresultsyesterdayandIamdelightedtoannouncethatourcompany have anotherfantasticyear We start in1970inasmallfactoryinShatin HongKong andweonly employ fourpeople Thatnumber grow toaround2 000today Intheearlyyearswe face strongcompetitionfromourcompetitorsandin1982wenearly go bankrupt Butfromthatdifficultperioduntilnow we hold outandwe notmake themistakeofbecomingtypecastasalabelforthechangeablejuniormarket Things improve considerablysincewe move fromShatintoGuangzhou In2000we buy theinternationaloperations received has had started employed hasgrown faced went haveheld havenotmade haveimproved moved bought ofourpartnercompanyJoiedeVivreHoldingsandwenowdobusinessinmorethan30countries Inrecentyearswe expand ourproductrangeandwehavecarvedoutasizeablenicheinthesamemarketasBenettonandZara Lastyearwe have ourfifthconsecutiveyearofgrowthwith 98millioninnetprofitandinJanuaryofthisyearwe deliver thefirstretailstocktobeincludedinHongKong sHangSengindex Alotofchange take placerecently Thisisbecauselastyearmostofoursales come fromtheAsianmarket So inJanuarythisyear we decide totryandbreakintotheUSmarket Justrecently we enter intonegotiationswithMacy sdepartmentstores Inconclusion ourcompanysofarthisyear prosper andthatisdowntoallyourhardwork Congratulationstoyouall haveexpanded had delivered hastaken came decided haveentered hasprospered A Fourexecutivesarediscussingchangestocompanyworkingpractices Listentothemeetingandanswerthesequestions 1WhydoesNancythinktheopen planofficeisagoodidea 2Whyaretwoofthepeopleagainstintroducinganopen planoffice 3WhatproposaldoesCarlmaketodealwiththeproblemmentioned 4WhyisMaxagainsthot desking 5WhatchangeinworkingpracticesdoesNancywant It sgoodforcommunication peopleseeeachother itisgoodforteamwork there smoreinteractionbetweenpeople andpeopleworkharderwhenotherpeoplecanseethem Becauseofproblemsofprivacy Hewantsareportdonebysomeoneinthecompany Hethinksitwillmakepeopleunhappyandthatitwon twork Shewantstochangetoopenplanoffices butisagainsthotdeskingatleastforthepresent InterruptingCouldIjustsaysomething Excuseme butcouldIjustsay AskingforclarificationHowdoyoumean Whatexactlyareyousaying Whatexactlydoyoumean Areyousayingweneedto Sorry Idon tfollowyou Canyouexplaininmoredetail ClarifyingWhatImeanis WhatI msayingis No Iwasthinkingof Tobemorespecific Toclarify DealingwithinterruptionsHoldon CanIfinishthepoint LetStefanfinish please I dliketofinishifImay Justamoment MakingproposalsIsuggest Iproposethat Howabout Wecould RejectingproposalsSorry Idon tthinkit s that sagoodidea I mnotsureIagreewithyouthere It Thatjustwon twork Well I mnothappyaboutit that B Listenagainandticktheexpressionsyouhear C Roleplaythissituation Youaremanagersofatelevisionproductioncompany ZoomInternational Youarediscussingthesetwoproposalsforchangestocompanypolicy 1ZoomInternational ZI couldreducecostsbyofferingstaffa10 increaseinsalaryinsteadofacompanycar IfZImakesthechange staffwillhavetoprovidetheirowncarforbusinessuse usingtheirownmoney 2ZIcouldincreasesecurityattheirheadoffice Atpresent asecurityguardchecksstaffwhoenterthebuilding Infuture staffwillhavetogothroughabarrierwheretheyinsertanidentitycard Iftheydonothaveanidentitycard theycannotenterthebuilding Inaddition theymust atalltimes wearanidentitycardwiththeirphotographonit Therewillbetwofemalereceptionistsbehindthebarrier StudentA Turntopage146 StudentB Turntopage144 Companyprofile CornerstoneGroup Dallas USA 35 000 4 1billion Providingservicesandproductsfortheoilindustry AcquiredMetrot Acquisition Metrot Paris France Family owned Householdgoods ExpandthesalesofMetrotproducts UseMetrotasabasetodevelopitsownproductsinEurope Useitslandassettogrowthecompanyorfinancetheacquisition Problemsmightarisewhenadifferentstyleofmanage