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江西经济管理干部学院剑桥商务英语初级考试题库Unit 1b Unit 1bPart I Vocabulary Task1Use the correct form of the verbs to complete the sentences below.operate train supervise assess co-ordinate inspect1. Shes a good _. She did a great session on team-building last week.2. A health and safety _ is coming to see the factory tomorrow.3. Weve done an _ of the investment well need to make next year.4. Louise is responsible for the smooth _ of the company website.5. Hes responsible for the _ between the two departments.6. Peters going to _ the new person for he first few weeks.Answers:1. trainer 2. inspector 3. assessment 4. operation 5. co-ordination 6. supervise Task2Complete each sentence with the correct option.1. Well need an _ to translate for our Saudi guests.A) inspector B) interpreter C) consultant2. Ill get my _ to copy the report for you.A) purchaser B) accountant C) secretary3. Shes recently become a _ of the trade union.A) member B) manager C) partner4. Our annual _ depends on the companys performance that year.A) wage B) salary C) bonus5. The machine _ burnt out the motor.A) operator B) assessor C) laborer6. Well have to ask the shift to do _ on Saturday.A) working hours B) business hours C) overtime7. I have to report to the Head of the _ Department.A. Personal B) Employee C) Personnel8. I contribute 5% to my _ scheme each month.A) pension B) retirement C) unemploymentAnswers:1. B 2. C. 3. A 4. C 5. A 6. C 7. C 8. APart II Complete the sentences with the prepositions below. You can use the prepositions more than once.about at in with of1. You should arrange your holiday _ the line manager.2. I need to consult my boss _ that.3. If you work more than 40 hours, you will be paid _ the current overtime rate.4. If you want, you can have time off instead _ overtime pay.5. We need to keep a record_ the hours you work every month.6. A shift system is _ operation.7. I dont work late_ the office very often.8. We have a lot of problems_ pay.9. Please write all meetings_ the diary.10. They are having a meeting next week_ the new sales reps.Keys:1 with 2 about 3 at 4 of 5 of 6 in 7 at/in 8 with 9 in 10 about/with Part III Reading Qestion1-5l Look at questions 1-5.l In each question, which sentence is correct?l For each question, mark one letter (A, B or C) on your Answer Sheet.Experienced personal assistant requiredfor marketing firm. Training in database management provided.Knowledge of marketing preferred.Call: 3456341.Successful applicants for the job must have A. received database training, B. worked as a PA before. C. gained a marketing qualification.2. Time Destination Train Departure11.15 Wolverhampton Slight delay 11.17 London Expected at 12.05 11.25 Exeter Due at 11.28Which sentence describes the situation with the trains? A. The train to London is running an hour late, B. The train to Wolverhampton will arrive on time. C. The train to Exeter is a few minutes behind schedule.3. To letNew offices in former factory building in popular suburb of city.24-hour entry with security.Tel: 76234546Which sentence describes the offices? A. They are open all night. B. They are in a modern building, C. They are in the city centre.4. There will be a meeting at 14.00 tomorrow for all staff to discusspayment procedures.Sue BakerWhat does Sue Baker plan to do? A. speak to employees at 2 pm B. discuss arrangements for a meeting C. inform staff of a salary increase5.SamJanice called about the delayed sales report and is sorry she missed you.Please return her call.JonathonWhat did Janice do? A. She promised to telephone Sam again. B. She apologized for handing in the report late, C. She left a message for Sam to contact her.keys:1 B 2 C 3 A 4 A 5 CQuestions 6-10l Look at the list below. It shows a number of business training courses.l For questions 6-10, decide which training course (A-H) each person needs.l For each question, mark one letter (A-H) on your Answer Sheetl Do not use any letter more than once.TILLERS PROFESSIONAL DEVELOPMENT COURSESA. Decision-making at board levelB. Making maximum use of older hardwareC. Working with other managersD. Handling difficult situations in the workplaceE. Updating IT skills for advertisingF. Dealing with customer complaintsG. Managing your own time efficientlyH. Improving productivity in the factory6.Office manager Helen Turner needs to deal with complaints from staff about some colleagues use of email.7.Before deciding to buy a new computer, David Thompson wants to find out whether he can update his existing equipment.8.Claire Colliers toy company has a major new customer and she needs to manufacture more goods without increasing staffing levels.9.Publicity manager Brian Steward did a computer course several years ago, and now wants to learn about developments relevant to his field.10. Richard Masters was recently promoted and would like to improve his ability to meet deadlines.Answers:6.D 7.B 8.H 9.E 10.GQuestions 11-15l Read the memo and e-mail, then complete the form below. Write each word, phrase or number in CAPITAL LETTERS.MEMOTo All Line Managers From James Bensen, AccountsOvertime PaymentPlease could you let me have any staff overtime details dating from 30/10/01 to 29/11/01 as soon as possible so that the salaries can be calculated? Please remember to state if the worker would prefer to be paid or have leave.Thanks very much.To: jamesbensenfibretech.co.ukFrom: johnknightfibretech.co.ukSubject: Overtime paymentJason Martin, Quality Control Assistant in Production, has done 32 hours overtime this month, i.e. four extra shifts. He would like to have time off.OVERTIME PAYMENTWorkers name: (11) _ Hours worked: (12) _Period ending: (13) _ Pay/Leave: (14) _ Department: (15) _Keys:(11) JASON MARTIN (12) 32 (13) 29/11/01 (14) LEAVE (15) PRODUCTIONPart IV Look at the answers given to a candidate at a job interview. Say whether the following sentences are Right or Wrong or Doesnt say. 1. Yes, we do have one here. I think about half of the workforce are members. A representative will approach you once youve started the job and talk to you about joining. 2. The basic contract has an allowance for 25 days a year. After several years with the company this will rise and some people even negotiate unpaid leave.3. The company ahs a profit-sharing scheme. Of course, it does depend on the company having a good year but it usually pays about 3-5% of basic annual salary each year. Its open to full-time employees only.4. Well, the official company policy is 62 for men and 60 for women but many of our employees leave early and some even work on past that age.5. We have a company scheme for all our employees. You pay 5% of your gross annual salary and the company matches it. When you retire, you will then receive a proportion of your final salary each year, depending on your length of service.6. We believe very strongly in rewarding out people with what they are worth so annual pay rises are negotiated on an individual basis, according to the employees performance that year.7. employees are allowed up to 3 working days without having to produce a sick note. Of course, they are expected to phone in and report their absence to their line manager.8. We work a system called flex, where employees are basically responsible for their won time-keeping. We do expect them to be in the office for most of the day, though, and to work the minimum requirement.1. The oldest worker in the company is 62-years old.A. Right B. Wrong C. Doesnt say2. Employees can have more than 25 days holiday a year.A. Right B. Wrong C. Doesnt say3. All employees are part of the companys profit-sharing scheme. A. Right B. Wrong C. Doesnt say4. The trade union has a good relationship with the management.A. Right B. Wrong C. Doesnt say5. Employees receive a good monthly income when they retire.A. Right B. Wrong C. Doesnt say6. Employees need a doctors certificate if they have a day off work sick.A. Right B. Wrong C. Doesnt say7. The company believes in giving large pay rises.A. Right B. Wrong C. Doesnt say8. All employees finish work at the same time.A. Right B. Wrong C. Doesnt sayAnswers:1. B 2. A 3. B 4. C 5. C 6. B 7. C 8. BPart V Cloze Question 1-12l Read the newspaper report below about working in sales.l Choose the correct word to fill each gap, from A, B or C.l For each question, mark one letter (A, B or C) on your Answer Sheet.WORIKING IN SALESWorking in sales is one of the few areas where first impressions really matter. Good sales people (1) _ to have the personality to get on with customers. Three years ago, Julian Agostino identified a (2)_ for matching (3) _right people to sales jobs, and began Sales Moves,arecruitmentfair. Toachieve (4)_he got the idea after he was (5)_ in setting up a telesales company and found (6) _was difficult to recruit good people. He says: “(7)_ the sales sector is enormous, there appeared to be (8)_ specialist recruitment help. I decided to hold fairs across the country, which allowed employers and employees to meet.” His company is doing very well. (9)_ recently, most companies asked for graduates and offered the chance to go on to work in (10) _parts of the company later on. Today, many are more interested (11)_ recruiting good sales people - high achievers (12)_ career will continue in sales. 1.A. need B. must C. should2.A. request B. claim C. demand3.A. a B. some C. the4.A. there B. this C. those5. A. involved B. concerned C. required6. A. that B. it C. he7. A. Although B. Despite C. If8. A. any B. few C. no9. A. Now B. After C. Until10.A. other B. another C. others11.A. on B. in C. at12.A. who B. which C. whoseAnswers:1. A 2. C 3. C 4. B 5.A 6. B 7. A 8. C 9. C 10. A 11. B 12.C Questions 13-23l Read the article below about attending job interviews.l Choose the correct word to fill each gap, from A, B or C. l For each question, mark one letter (A, B or C) on your Answer Sheet.How to succeed at interviewsPreparation for interviews is essential. Interviewers like to see people that (13) _ prepared to ask questions about the company. (14) _ good interviewer is going to be looking for candidates (15) _demonstrate that they will (16) _ something new to the company. Think of the things you (17) _ contribute to the organization. Looking good is also very important. (18) _ many companies now allow (19) _ formal clothes in the workplace, this does not mean it is no (20) _ essential to wear a suit for an interview. The most important thing is to be yourself. (21) _you must never do is (22) _ to be something you are not, in order to get the job. If you have to do (23) _, then you will probably not enjoy working in the position, (24) _ will the job be suitable for you.13. A .be B. are C. is14. A. Any B. That C. Some15. A. which B. whose C. who16. A. fetch B. carry C. bring17. A. need B. ought C. could18. A. Despite B. Although C. But19. A. least B. little C. less20. A. longer B. further C. more21. A .
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