酒店各部门及职位的常用英语词汇.doc

酒店各部门及职位的常用英语词汇 1 Executive Officet行政办公室 2 Human Resources Dept.人力资源部 3 Front Office前厅部 4 Housekeeping Dept.管家部 5 Food & Beverage Dept.餐饮部 6 Recreational Dept.康乐部 7 Financial Dept.财务部 8 Sales Dept.市场营销部 9 Security Dept.保安部 10 Engineering Dept.工程部 11 Waiting list等候名单 12 Average room rate平均房价 13 DND=Do Not Disturb请勿打扰 14 VIP=Very Important Person贵宾 15 Package包价服务 16 No-show订房不到 17 Message留言 18 Cancellation取消 19 Walk-in无预订散客 20 Morning call叫醒服务 21 Complain投诉 22 Over booking超额预订 23 OOO=Out of Order维修房 24 Lost and found 失物招领 25 Room status 房间状态 26 Check in 登记入住 27 Check out 结帐离店 28 Reservation预订 29 Reception接待 30 Operator总机话务员 31 Business centre商务中心 32 DDD=Domestic Direct Dial国内直拨 33 IDD=International Direct Dial国际直拨 34 LDD=Local Direct Dial市话 35 Suite套房 36 Standard room标准间 37 Double room大床间 38 Mini-bar小酒吧 39 Laundry service洗衣服务 40 Room service送餐服务 41 Menu菜单 42 PA=Public Area公共区域 43 DJ=Disk Jockey音控员 44 Tips=To Insure Prompt Service小费 45 AM=Assistant Manager大堂副理 总经理 general manager 外方总经理 Expatriate General Manager 副总经理 deputy general manager 财务总监 Finance Controller 销售总监 Director of Sales 市场总监 Director of Marketing 客务总监 Director of Rooms Divsion 行政总厨 Executive Chef 部门经理 department manager;division manager;section manager 经理助理 assistant manager 主管 supervisor 领班 captain 酒店职位英语词汇 English Teacher 英语老师Assistant F&B Manager 餐饮部副经理Outlet Manager 餐厅经理Restaurant Supervisor 餐厅主管Hostess 餐厅领位Waiter / Waitress 餐饮部服务员Restaurant Cashier 餐厅收银Bar Tender 吧员English TeacherChinese Master Chef 中厨厨师长Public Area Supervisor 公共区域主管Public Area Attendants 公共区域服务员Water Sports Attendants 水上运动服务员Beach Attendants 沙滩服务员Pool Attendants 泳池服务员Recreation Supervisor 康乐部主管Recreation Supervisor 康乐部主管AP Officer 应付会计General Cashier 总出纳Night Auditor 夜审Imcome auditor 收入审核Account Clerk 财务部文员Executive Housekeeper 行政管家RunnerChief Stewarding 管事部经理Assistant Outlet Manager 餐厅副经理Banquet Attendant 宴会厅员工Banquet Supervisor 宴会厅主管Assistant Banquet Manager 宴会厅副经理Banquet Manager 宴会部经理Resort Driver 司机Night Resort Host 夜班接待Resort Host 接待Senior Host Resort 高级接待Villa Pool Attendants 别墅泳池服务员Telephone Operators 总机接线员Reservation Officers 预订员Stewards 管事部员工Steward Supervisor 管事部主管Florist 花工Bellmen 行李员Bell Captain 礼宾部领班Washer 洗衣工Seamstress 裁缝Linen/Uniform Attendants 布草/制服房员工Room Attendant 客房服务员Gym Instructor 健身教练Housekeeping Supervisor 客房部主管Assistant Chief Engineer 副总工程师Duty Engineer 值班工程师Electrical Supervisor 电工主管Machanic Supervisor 机修主管Credit Manager 信贷经理Cost Controller 成本控制经理Revenue Manager 收益经理Payroll Master 工资主管拉面师傅(Lamian Chef)中厨烧烤师傅(BBQ Chinese Chef)点心师傅(Dim Sum Chef)厨师(Commis)厨房主管/厨房领班(Chefde Partie/Demi chef)副厨师长(Sous Chef)医生/护士 (Doctor and Nurse秘书 (Department Secretary)空调工 (Air-conditioner)电工 (Electrician)机管工 (Mechanician&plumber)业主秘书(Secretary to Owner)救生员（Lifeguard 人力资源部秘书 (Secretary to HRD)洗衣房经理（Laundry Manager）应付（Accounts Payable Clerk）应收文员（Accounts Receivable Clerk餐饮收银（F&B Cashier）工资员（Payroll）销售经理 ( Sales Manager ) 前厅大堂副理 ( Asst. Manager)前厅夜班经理 ( Duty Manager 预订经理 ( Reservation Manager )前台接待（若干名）(Guest Services Agent司机 (Driver)保安部经理 ( Chief Security)保安部主管（Security Supervisor）保安员（Security Guards）客房部行政副管家/助理管家 ( Asst. Exe Hous洗衣房副经理 (Asst. Laundry Manager楼层主管（Floor Supervisor）公共区域主管（PA Supervisor）公共区域保洁员（若干名）(PA Attendant客房服务员（若干名）(Room Attendant)值班工程师 (Duty Engineer)电工主管 (Electricial Supervisor)机械主管 (Mechanical Supervisor)园林主管/园林工（Gardener Supervisor /餐厅经理/副经理 (Rest. Manager/ Asst.宴会经理/副经理（Banquet Manager/Asst.酒吧主管 (Bar Supervisor)管事部员工Stewards Helpe