旅游专业实习总结

dstandardizationofsafetyproduction andstrivetoachieve intrinsicallysafe Ninethpitsafetysectionandisaunitofsecurityofficersresponsibleforminesafetydutiesandsupervisetheimplementationofthefollow upto andimplementationofthesystem prosecution PartImanagementsystems Youcanusebrazierswhen 2 3metersfromthegroundandputthefireoutbeforethework confirmthenofirebeforetheycanleave Highway11non staffinthemarginwithin50m radiusoftheexcavationwork andworkingwithin6metresoftheedgeandstayundertheumbrellaheading 12 blastingintothepitpersonnelmustfollowtheshootingguard scommand hidetosafety 13non miningvehicles includingbicycles animal drawnvehicle motorvehicles etc willbebannedfromenteringthepitsandotherproductionareaonpainofheavyfines resultinginaccidentstobeinvestigatedforresponsibility 14shootingthefollowingmechanicalsafetydistancesasfollows categorynamemechanicalcannonsshallowholesandpopshootingexposedblastingunits metersdiggingmachinerigcargunpowderotherequipment pitequipment especiallyanelectricalswitchandavarietyofsafetydevices inadditiontospecifyingtheuseofresponsiblepersonnel bananytouchingofotherpersonnel 16foundthatpowerlinesorcablesbreakinggroundbeforewithoutascertainingwhetherthecharged prohibitsanyonefromtouching andshouldleave5metersaway andimmediatelynotifythepersonchecking 17withouttheleadership sconsent arenotallowedtotakethestrippedtrucks watertankers oiltankers asaresultofthecau 1010 秋旅游专业秋旅游专业 导游业务导游业务 实习教学总结实习教学总结 导游业务 是我们呼伦贝尔职业技术学校旅游酒店专业 的必修专业技能之一 导游业务实训主要包括导游服务程序 导游讲解技能两部分 通过实践的训练 培养学生能够运用导 游业务的相关理论 初步掌握导游带团程序 导游讲解的基本 方法和技能 培养学生运用所学的专业知识分析和解决实际问 题 提高学生独立工作的能力 为此 我带领了 10 秋旅游班 23 名学生进行了九个模块的实习教学 现总结如下 实习内容 课题一 安排旅游接待计划 实训目的及要求 安排旅游接待计划关系到导游服务工作的全 局 通过实训使学生能够根据实际情况科学合理高效的制定出 团队接待计划 并节能够在意外情况下及时做出预案 保证团 队活动顺利进行 实践地点 教室 实践内容 a 模拟制定团队计划 b 意外情况下计划的调整 时间安排 2 课时 实践形式及方法 让同学们在课余模拟制定接待计划和意外情 况下计划的调整 上课分组讨论 dstandardizationofsafetyproduction andstrivetoachieve intrinsicallysafe Ninethpitsafetysectionandisaunitofsecurityofficersresponsibleforminesafetydutiesandsupervisetheimplementationofthefollow upto andimplementationofthesystem prosecution PartImanagementsystems Youcanusebrazierswhen 2 3metersfromthegroundandputthefireoutbeforethework confirmthenofirebeforetheycanleave Highway11non staffinthemarginwithin50m radiusoftheexcavationwork andworkingwithin6metresoftheedgeandstayundertheumbrellaheading 12 blastingintothepitpersonnelmustfollowtheshootingguard scommand hidetosafety 13non miningvehicles includingbicycles animal drawnvehicle motorvehicles etc willbebannedfromenteringthepitsandotherproductionareaonpainofheavyfines resultinginaccidentstobeinvestigatedforresponsibility 14shootingthefollowingmechanicalsafetydistancesasfollows categorynamemechanicalcannonsshallowholesandpopshootingexposedblastingunits metersdiggingmachinerigcargunpowderotherequipment pitequipment especiallyanelectricalswitchandavarietyofsafetydevices inadditiontospecifyingtheuseofresponsiblepersonnel bananytouchingofotherpersonnel 16foundthatpowerlinesorcablesbreakinggroundbeforewithoutascertainingwhetherthecharged prohibitsanyonefromtouching andshouldleave5metersaway andimmediatelynotifythepersonchecking 17withouttheleadership sconsent arenotallowedtotakethestrippedtrucks watertankers oiltankers asaresultofthecau 课题二 接团服务 实训目的及要求 熟悉接团服务的程序 要求及注意事项 掌 握接站 致欢迎词 沿途导游讲解 照顾客人入住饭店等技能 实践地点 车站 机场 饭店等 实践内容 a 接团前准备工作的模拟 b 团队接待 c 清点人数 d 移交行李和照顾客人上车 e 致欢迎词及沿途导游讲解 f 模拟入住客房服务 时间安排 2 课时 实践形式及方法 让学生写好欢迎词 再在教室让学生根据所 学知识模拟如何接站 致欢迎词 沿途导游讲解 照顾客人入 住饭店等技能 课题三 送站服务 实训目的及要求 熟悉并掌握送站程序 内容和注意事项等 尤其要做好提醒工作 落实票据 交接行李 欢送词等工作 实践地点 车站 机场 饭店等 实践内容 a 提醒工作 b 协助退房和出行李 c 致欢送词 d 送站手续的办理 时间安排 2 课时 实践形式及方法 让学生对送站服务有个深入细致的了解 课题四 市容导游与长途导游 dstandardizationofsafetyproduction andstrivetoachieve intrinsicallysafe Ninethpitsafetysectionandisaunitofsecurityofficersresponsibleforminesafetydutiesandsupervisetheimplementationofthefollow upto andimplementationofthesystem prosecution PartImanagementsystems Youcanusebrazierswhen 2 3metersfromthegroundandputthefireoutbeforethework confirmthenofirebeforetheycanleave Highway11non staffinthemarginwithin50m radiusoftheexcavationwork andworkingwithin6metresoftheedgeandstayundertheumbrellaheading 12 blastingintothepitpersonnelmustfollowtheshootingguard scommand hidetosafety 13non miningvehicles includingbicycles animal drawnvehicle motorvehicles etc willbebannedfromenteringthepitsandotherproductionareaonpainofheavyfines resultinginaccidentstobeinvestigatedforresponsibility 14shootingthefollowingmechanicalsafetydistancesasfollows categorynamemechanicalcannonsshallowholesandpopshootingexposedblastingunits metersdiggingmachinerigcargunpowderotherequipment pitequipment especiallyanelectricalswitchandavarietyofsafetydevices inadditiontospecifyingtheuseofresponsiblepersonnel bananytouchingofotherpersonnel 16foundthatpowerlinesorcablesbreakinggroundbeforewithoutascertainingwhetherthecharged prohibitsanyonefromtouching andshouldleave5metersaway andimmediatelynotifythepersonchecking 17withouttheleadership sconsent arenotallowedtotakethestrippedtrucks watertankers oiltankers asaresultofthecau 实训目的及要求 熟悉并掌握市容导游与长途导游的内容 方 法与技巧 模拟时应注意活跃气氛 实践地点 旅游车上 实践内容 a 位移中的沿途导游讲解 b 市容导游 c 长途导游 时间安排 2 课时 实践形式及方法 去旅游景点的车上 分组让学生根据所学知 识进行模拟导游训练 课题五 景点导游 实训目的及要求 作为导游工作者 高水平地进行景点讲解是 必不可少的 通过模拟实训 应该做到讲解具有科学性 针对 性 艺术性 生动性 讲解时同时应该注意照顾客人的动向 防止意外事故的发生 实践地点 景点 实践内容 各种类型旅游景点和环境下的导游讲解服务 时间安排 2 课时 实践形式及方法 让学生先跟导游学习 再分组进行模拟 课题六 购物导游服务 实训目的及要求 了解掌握客人购物时的心理需求 既能满足 客人的购物需求 又能做好地方特色商品的宣传促销工作 实践地点 旅游工艺品市场 实践内容 a 介绍特色旅游商品 b 科学鉴别旅游商品 c 适度推 销训练 dstandardizationofsafetyproduction andstrivetoachieve intrinsicallysafe Ninethpitsafetysectionandisaunitofsecurityofficersresponsibleforminesafetydutiesandsupervisetheimplementationofthefollow upto andimplementationofthesystem prosecution PartImanagementsystems Youcanusebrazierswhen 2 3metersfromthegroundandputthefireoutbeforethework confirmthenofirebeforetheycanleave Highway11non staffinthemarginwithin50m radiusoftheexcavationwork andworkingwithin6metresoftheedgeandstayundertheumbrellaheading 12 blastingintothepitpersonnelmustfollowtheshootingguard scommand hidetosafety 13non miningvehicles includingbicycles animal drawnvehicle motorvehicles etc willbebannedfromenteringthepitsandotherproductionareaonpainofheavyfines resultinginaccidentstobeinvestigatedforresponsibility 14shootingthefollowingmechanicalsafetydistancesasfollows categorynamemechanicalcannonsshallowholesandpopshootingexposedblastingunits metersdiggingmachinerigcargunpowderotherequipment pitequipment especiallyanelectricalswitchandavarietyofsafetydevices inadditiontospecifyingtheuseofresponsiblepersonnel bananytouchingofotherpersonnel 16foundthatpowerlinesorcablesbreakinggroundbeforewithoutascertainingwhetherthecharged prohibitsanyonefromtouching andshouldleave5metersaway andimmediatelynotifythepersonchecking 17withouttheleadership sconsent arenotallowedtotakethestrippedtrucks watertankers oiltankers asaresultofthecau 时间安排 2 课时 实践形式及方法 带领同学们去旅游工艺品市场 分组跟导游 学习 课题七 餐饮导游 实训目的及要求 熟悉掌握地方特色饮食文化 在客人用餐时 能够对其原材料 制作方法 文化内涵等加以介绍 使客人既 饱口福又饱耳福 并能在客人要求下合理安排风味餐 自助餐 等 实践地点 天骄宾馆 实践内容 a 介绍饮食文化 b 照顾客人用餐 c 饮食安排训练 时间安排 2 课时 实践形式及方法 让学生分组进行模拟 课题八 文化娱乐导游 实训目的及要求 使学生能够合理的安排计划内与计划外的文 娱活动 注意选择高雅的文娱活动 在活动前做好精彩的介绍 活动中防止意外事故的发生 实践地点 教室 实践内容 a 活动的安排与组织 b 传统文娱活动的介绍与讲解 时间安排 2 课时 实践形式及方法 通过组织文娱活动让学生模拟 课题九 事故处理 dstandardizationofsafetyproduction andstrivetoachieve intrinsicallysafe Ninethpitsafetysectionandisaunitofsecurityofficersresponsibleforminesafetydutiesandsupervisetheimplementationofthefollow upto andimplementationofthesystem prosecution PartImanagementsystems Youcanusebrazierswhen 2 3metersfromthegroundandputthefireoutbeforethework confirmthenofirebeforetheycanleave Highway11non staffinthemarginwithin50m radiusoftheexcavationwork andworkingwithin6metresoftheedgeandstayundertheumbrellaheading 12 blastingintothepitpersonnelmustfollowtheshootingguard scommand hidetosafety 13non miningvehicles includingbicycles animal drawnvehicle motorvehicles etc willbebannedfromenteringthepitsandotherproductionareaonpainofheav