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,新职业英语,旅游英语,ENGLISHFORCAREERS,Unit2ReceivingTourists,Warming-up,ReadingA,Listening,Speaking,4,1,2,3,ReadingB,5,Writing,6,Project,7,VocabularyandStructure,8,Self-evaluation,Grammar,10,9,Warming-up,Task1,Task2,Warming-up,Task1Beingatourguide,youshouldbefamiliarwiththelogosofdifferenttravelagencies.MatcheachlogowithitsagencysEnglishname.A_B_C_D_ChinaTravelService2.ChinaInternationalTravelService3.ChinaComfortTravel4.ChinaYouthTravelService,3,4,2,1,Task2,Pleaseexplainthemaindutiesofatourleader,localguideandscenicspotsguide.,SuggestedAnswersAtourleaderleadsagroupoverseas.Hisjobentailsensuringthetouristsgetwhattheypaidfor,facilitatingtheflight,protectingthesafetyoftourists,solvingproblemsandmakingsuretheyhaveagoodtime.Alocalguideshouldcarryoutthetravelplanandoffertheactivitiesarrangement,explanationandinterpretationservicestothetourtouristsincertainlocalarea.Ascenicspotsguidearrangethetouractivitiesatascenicspot.Hisjobentailsprovidingcommentary,routingthetourandseeingthatpeoplehaveagoodtimeatthescenicspot.,ReadingA,Text,Task1,Task2,Task3,Task4,BackgroundInformation,Task1Beforereadingthepassage,brieflydiscusstheprocedureofreceivingtouristsattheairportinEnglish.,翻译,声音,ReadingA,ReceivingTouristsattheAirport,Onthedayatourgrouparrives,therearemanyjobsforatourguidetodotoensurethateverythinggoes_.Beforethearrivalofatourgroup,atourguidehasanumberofdutiesto_.Firstly,youshouldcallthereceptiondeskattheairporttoconfirmtheexacttimeofarrivaloftheflight.Thencontactthebusdrivertopickyouupandtravelonthebustotheairport.,smoothly,attendto,Onthewaytotheairport,itisbesttoremindthedriverwhatisonthetouritineraryandensurethathehasacopy.Pleasemakesurethatyouarriveattheairportatleast30minutesbeforethearrivaltimeoftheflight.Secondly,whenarrivingattheairport,makesurethatthedriverchoosesaconvenientparkingspacesothatthetouristswillbeabletogetonthebuseasilyandsafely.,Thirdly,gototheairportlobbyandreconfirmthearrivaltime.Thencontactaporterandtellhimwherethebusissothatheknowswheretotaketheluggage.Fourthly,goandstandbytheexitbarrierwiththetourflagorasign.Makesureyouwillbeeasilyseensothatthetouristscanrecognizeyouassoonasthey.,parked,exit,Internationalgroupsoftenhaveatourleaderwiththem,somakecontactassoonasyoucan.Youcanaskquestionslikethis:“Excuseme,areyoutheUCTourGroup?”or“AreyouMr.SmithfromtheMRBTravelAgencyofAustralia?”Thenyoushouldtellhimyournameandyourtravelagency.Checkthenamesandnumberoftouristswithhimorher.Next,checkthatalltheluggagehasbeenclaimedandcollectedbytheporterfortothebus.,transfer,Wheneverybodyisready,guidethetourgrouptothebusandaskthedrivertohelpthetouristsstoretheirluggage.Standbythedoorofthebus,smilingandsilently_tomakesureeveryoneisonboard.,counting,机场接团,在旅游团到达的当天,导游要做很多工作以确保接团工作一切顺利。在旅游团到来之前,导游有很多事项需要处理。首先,给机场接待处打电话,确认航班抵达的确切时间,然后联系巴士司机来接你,并一起前往机场。,在去机场的路上,最好提醒司机旅游行程安排,并确认司机也有一份行程表。确保在航班抵达前30分钟到达机场。其次,到达机场时,确保让司机找到一个方便的位置停车,这样能够让游客们快捷、安全地上车。,第三,去机场大厅重新确认航班抵达时间,然后联系行李员并告知停车位置,让他知道要把行李搬运到哪里。第四,带好导游旗和标志牌站到出口处。确保你很容易被看到,这样游客一出来就能找到你。,国际旅游团往往有一个领队,所以应尽快与其取得联系。你可以像这样询问:“打扰一下,请问你们是UC旅游团的吗?”或“您是来自澳大利亚MRB旅行社的史密斯先生吗?”然后,你应该告诉他你的名字和旅行社名称,和他/她一起核查游客名单和人数。接下来,核实所有的行李已被认领,并由行李员送到巴士上。,当所有人都到齐后,带领旅游团去乘车,并请司机帮助游客存放他们的行李。你应站在车门边,面带微笑,默数游客人数,确保每个人都已登车。,ad.withoutdifficulty,problems,ordelays,ReadingA,e.g.Ourarrangementransmoothly.Onceinstalled,thenetworkperformedsmoothly.,smoothly,attendto,e.g.Imustattendtothismatter.Youhavesomeimportantbusinesstoattendto.,ReadingA,todealwithbusinessorpersonalmatters,park,e.g.Letmeparkthecarnearthestadium.Wheredidyouparkyourcaryesterday?,v.toputacarorothervehicleinaparticularplaceforaperiodoftime,ReadingA,exit,e.g.Weexitedintoabackalleyviathefiredoor.Yourpassportwillbecheckedwhenyouenterandexittheport;getitreadysoon.,ReadingA,v.toleaveaplace,transfer,e.g.Thesoftwareisagoodtransferofdata.Thenextstopisthetransferpointforthetrolley.,n.theactofmovingsomethingfromoneplacetoanother,ReadingA,count,e.g.IcancounttoteninJapanese.Letscountthepeoplewhoaregoingforthespringouting.,ReadingA,v.tocalculatethetotalnumberofthingsorpeopleinagroup,ReadingA,Completethefollowingtableaccordingtothepassage.,Task2,Keys:1.confirmtheexacttimeofarrivaloftheflight2.pickyouup3.whatisonthetouritinerary;hehasacopy4.thedriverchoosesaconvenientparkingspace5.reconfirmthearrivaltime6.totaketheluggage7.Goandstandbytheexitbarrierwiththetourflagorasign8.thenamesandnumberoftourists9.hasbeenclaimedandcollectedbytheporter10.everyoneisonboard,ReadingA,Decidewhetherthefollowingstatementsaretrue(T)orfalse(F)accordingtothepassage.,Task3,1.Thetourguideshouldgototheairportbyhimself.,2.Thetourguideshouldarriveattheairporttenminutesbeforethearrivaltimeoftheflight.,3.Thetourguideshouldwaitforthetourgroupinthebus.,4.Whenarrivingattheairport,thetourguideshouldgototheairportlobbyandreconfirmthearrivaltime.,5.Thetourguideshouldgetonthebusfirstlyandcountthenumberoftourists.,F,T,F,F,F,ReadingA,Therearealwayssomeunexpectedincidentsonreceivingtourists.Asatourguide,youshouldknowhowtodealwiththem.Discussingroupsandcompletethefollowingtable.,Task4,Task2,Task3,Task4,Task5,Task1,Listening,Task1,LiXiangisatourguidefromChinaInternationalTravelService.HeiswaitingforatourgroupfromCanadaattheairport.ListentotheconversationbetweenLiXiangandthegroupstourleaderandfillintheblankswithwhatyouhear.,Key1.tenoclock2.apieceofluggage3.luggageenquirydesk4.right-hand5.passengerspassport,声音,Listening,Task1Script,LiXiang:Hello,isthatAlicespeaking?ThisisLiXiangfromChinaInternationalTravelService.Alice:Yes,thisisAlice.LiXiang:Itstenoclockalready.TheplanelandedanhouragobutIstillhaventseenyou.Isthereanythingwrong?Alice:Wellyes,thereseemstobeapieceofluggagemissing.Ithasntarrivedontheluggagecarousel.Werenotsurewhattodo.LiXiang:Dontworry.Justgototheluggageenquirydesktoaskforhelp.Alice:Couldyoutellmewhereitis?LiXiang:Itsintheright-handcorneronthesecondfloor.Dontforgettotakethepassengerspassportandtheluggagetag.Alice:Thankyou.LiXiang:Oh,bytheway,youwillneedtodescribetheluggage.Alice:OK.Illgouptothesecondflooratonce.LiXiang:Seeyoulater.,Listening,Task2,LiXiangismeetingAliceattheairport.Listentotheconversationanddecidewhetherthefollowingstatementsaretrue(T)orfalse(F).,Keys:1.T2.T3.F4.F,声音,Listening,Alice:Excuseme,areyouLiXiangfromChinaInternationalTravelService?LiXiang:Yes,Iam.AreyouAlicefromCanada?Alice:Yes.Nicetomeetyouatlast.LiXiang:Nicetomeetyou,too.WelcometoDalian.Alice:Thankyou.Wereallveryhappytobehere.LiXiang:Oh,haveyoufoundthemissingluggage?Alice:Yes,thankstotheclerkshelp.Sorrytobesolate.Ihopeitwontaffectouritinerary.LiXiang:No,itdoesntmatter.Ijusthopeeveryoneisfeelinghappyandrelaxed.Alice:Werefineandlookingforwardtovisitingthecity.LiXiang:Isthisyourfirsttimehere?Alice:No,Ivebeenheretwicebefore.IlikeDalianandhopethegroupwilltoo.LiXiang:Well,Illtrymybesttomakesureyoualltakebackonlygoodmemories.Alice:Thankyou.LiXiang:Iseveryonehere?Alice:Yes,wereallhere,includingalltheluggage!LiXiang:Haha,wellletsgetonthebus.Alice:OK,letsgo.,Task2Script,SuggestedAnswers1.14.2.Therearethreemorepeopleinthegroup.3.Usethewashroomstofreshenup.4.Aboutonehour.,Listening,Task3,WangFengisatourguidefromChinaYouthTravelService.HeismeetingthetourleaderJaneatXianAirport.Listentotheconversationandanswerthefollowingquestions.,声音,Listening,Task3Script,Jane:Excuseme,areyouWangFengfromChinaYouthTravelService?WangFeng:Yes,areyouJane?Jane:Yes.Nicetomeetyou.WangFeng:Nicetomeetyou,too.WelcometoXian.YoutoldmeinanemailthatthreemorepeoplewilljointhegroupfromShanghai.Aretheyherenow?Jane:Yes,nowtherearealtogether15ofus.WangFeng:Oh,thenwellhavetobooksomemorerooms.Howmanymoredoweneed?Jane:Two.Onedoubleandonesingle.Sorrytocauseyoutrouble.,WangFeng:Notroubleatall.Iseveryonehere?Jane:Yes,wereallhere.WangFeng:Whatabouttheluggage?Jane:Alloftheluggageishere,22suitcasesaltogether.WangFeng:OK.Shallwegetgoing?Jane:Yes,fine,butsomepeoplemaywanttousethewashroomstofreshenup.WangFeng:Ladiesandgentlemen,ourbusiswaitingoutsideandourjourneytoyourhotelwilltakeaboutonehour.So,ifanyonewantstowashtheirhandsbeforegettingonthebus,thewashroomsareoverthereontheleft.,Listening,Task4,WangFengisansweringatouristsquestionsonthebus.Listentotheconversationandchoosethebestanswertoeachofthefollowingquestions.,Keys:1.D2.C3.B4.B5.C,声音,Listening,Task4Script,Tourist:Mr.Wang,wherearewenow?WangFeng:WereonthewaytothecenterofXianCity.AheadofusistheCityWallbuiltduringtheMingDynasty.Tourist:Itlooksveryhigh.WangFeng:Yes,its12metershigh.Therearefourgateways,andthisistheNorthGate.NowwereenteringtheNorthStreet.Tourist:Isthatatheateroverthere?WangFeng:Yes,itstheMay4thTheater.Itwasbuiltwithcontributionsfromanumberofartistsinthe1950s.ThetheatersnamewaswrittenbyMr.MeiLanfang,afamousmasterofPekingOpera.Tourist:Mm.Itsaveryattractivebuilding.Andwhatsthisplacecalled?WangFeng:ThisistheXihuamenGate.WellhaveachancetovisititandIllexplainallaboutitthen.,Listening,Task5,Onthewaytothehotel,WangFengisspeakingtothetourgroup.Listentothepassageandfillintheblankswithwhatyouhear.,Keys:1.Chinesecooking2.tomorrowmorning3.setoff4.walkingshoes5.sweater,声音,Listening,Task5Script,Everybody,wellarriveatthehotelinabout15minutes.Beforewecheckin,Idliketomentionafewthings.Thehotelwearegoingtostayinhas300roomsandfivespaciousChinesedininghallsofferingmanydifferentstylesofChinesecooking.Theyarealllocatedonthesecondfloor.ThiseveningandtomorrowmorningwewilleatintheDragonRoom.Becauseyoumustbeverytiredafteryourlongflight,wehavenotmadeanyarrangementforthisevening.However,tomorrowmorning,wewillgotovisittheTerracottaWarriors.So,breakfastwillbeservedat7:30andwewillsetoffat8:30.Pleaseremembertowearcomfortablewalkingshoes.Itwillbewarmanddrytomorrowbutyoumaywantasweaterwithyou.Well,hereweareatthehotel.Pleasetakeallyourbelongingswithyou.Onceyouhavecheckedin,thereisalittletimeforyoutogetsettledandrelax.Dinnerisat7:00intheDragonRoom.,Task2,Task3,Task4,Task1,Speaking,Task1,Workinpairs.Lily,atourguidefromCTS,ismeetingMr.White,thetourleaderofatourgroupfromCanada.Practicemakingashortconversationwithreferencetotheexpressionsbelow.,Lily,Mr.White,WelcometoBeijing.Gladtomeetyou.ImyourlocaltourguideduringyourstayinBeijing.Ihopeyouwillhaveapleasantstayhere.,Gladtomeetyou,too.Thankyouforcomingtomeetus.Allowmetointroduceyoutothegroup.,Speaking,Task2,Workinpairs.Practicemakingaconversationbetweenalocalguideandatouristaboutfindinghis/hermissingluggageattherailwaystationwithreferencetotheexpressionsbelow.,Tourist,Localguide,Mybriefcaseismissing.Black,about20cmwideand30cmlong.Whatshouldwedonow?,Dontworry.Illhelpyoufindit.Whatcolorisit?Whatsthesize?LetsgototheLostandFound.,Speaking,Task3,Workinpairs.Alocalguideiscallingthetourleaderofatourgroupfromabroad.Practicemakingaconversationaccordingtotheinstructionsbelow.,Localguide,Tourleader,Sayhello.Introduceyourself.Waitattheairportexitfor40minutes.Askifthereisanyproblem.Suggestthattheygototheairportreceptiondesktoaskforhelp.Promisetoinformtherestaurant.,Sayhello.Explainthereisachildmissing.Asktheguidetohelpinformtherestaurantoftheirbeinglate.Expressthanks.,Speaking,Task4,Supposeyouareatourguidewhoisexplainingtheitinerarytothetourists.Practicemakingapresentationaccordingtotheinformationbelow.,Itinerary,Task1,Task2,Text,ReadingB,Task3,ReadingB,OntheWaytotheHotel,Ladiesandgentlemen,welcometoChina.MynameisVictorZhang,andImyourguidehereinBeijing.ThisisMr.Wang,ourdriver.Wellbeusingthisbusforthenextfewdays.Ifyouhaveanyrequests,pleasedoletmeknow.Isincerelyhopethatyouwillenjoyyourstayhere.Now,weareonourwaytoyourhotel,thefamousBeijingHotel.Itwilltakeusabout40minutestogetthere.ThetimehereinBeijingnowis17:10.Weare13hoursaheadofNewYork,soyouneedtomoveyourwatchesonby13hoursifyouhaventdonesoyet.,ReadingB,Beijing,locatedinthenortheastofChinaandsurroundedbyHebeiProvince,coversanareaof16,800squarekilometers.Itspopulationisabout20million.ItisthecenterofChinaspolitical,culturalandeconomicalactivities.Ladiesandgentlemen,pleaselookoutoftheright-handwindows.YouwillhaveagoodviewoftheOlympicParkwiththefamousBirdsNeststadiumandtheWaterCube.Thedayaftertomorrowwellpayavisitthere.,ReadingB,ChinesehistoryhasstrewnthelandofBeijingwithsitesofculturalandhistoricalinterest.Someofthem,suchastheGreatWall,theForbiddenCity,theTempleofHeaven,andtheSummerPalaceareWorldCulturalHeritageSites.ThefamousForbiddenCityisinthecenterofthecity.Tomorrowmorningwellpayavisittoit.Thereisapopularsayingwhichgoes:“NodiningexperienceiscompletewithoutsamplingthedelicacyofPekingRoastDuck.”ThiseveningwillbeyouropportunitytoeatdeliciousroastduckinBeijingandthenwewillgotothetheatertoseeashortperformanceofPekingOperaandanacrobaticshow.Well,nowwearriveatthehotel.Pleaseremembertobringeverythingwithyou.,ReadingB,前往酒店途中,前往酒店途中,女士们、先生们,欢迎来到中国。我叫维克多张,是贵团在北京旅游的导游。这是我们的司机王先生。在接下来的几天,我们将乘坐这辆车。如果您有什么要求,请一定告诉我。衷心地希望您在这里过得愉快。现在,我们正在前往酒店著名的北京饭店,路上大约需要40分钟。现在是北京时间17:10。这里的时间比纽约早13个小时,如果您还没有调整时间,请把您的表往前调13个小时。,ReadingB,北京位于中国东北部,四周被河北省包围,占地面积16,800平方公里,人口两千多万。北京是中国的政治、文化和经济中心。女士们、先生们,请向您右手边的窗外看,您会看到奥林匹克公园的美景,著名的鸟巢和水立方就坐落在这里。后天,我们将去那里参观。,ReadingB,中国历史让北京这片土地遍布文化、历史古迹。其中一些,如长城、故宫、天坛和颐和园,被列为世界文化遗产。著名的紫禁城坐落在市中心。明天上午,我们将去那里参观。常言道:“没品尝过北京的烤鸭,就不算吃过北京的美味。”今天晚上您就会有机会吃到北京烤鸭,然后我们将去剧院观看京剧和杂技表演。好的,现在我们到酒店了。请带好您的物品下车。,ReadingB,Task1,Thefollowingaretheaspectsthatmaybeincludedinawelcomespeech.Readthepassageandtickoffthefactsmentionedinit.,Keys:1.cation6.food7.time8.culture9.performance,ReadingB,Task2,MatchthefollowingtermswiththeirChinesemeanings.,1.theBirdsNest2.theGreatWall3.theForbiddenCity4.theTempleofHeaven5.theSummerPalace6.theWaterCube7.PekingOpera8.acrobaticshow9.PekingRoastDuck10.WorldCulturalHeritage,a.长城b.天坛c.水立方d.杂技表演e.鸟巢f.世界文化遗产g.北京烤鸭h.紫禁城i.颐和园j.京剧,Keys:1.e2.a3.h4.b5.i6.c7.j8.d9.g10.f,ReadingB,Task3,TranslatethefollowingpassageintoChinese.,Beijingisacitywithalong,coldwinter.ThebestseasonsinBeijingarelatespringandautumn.Autumnistakenasthegoldentouristseasonoftheyearsincetherearesometimessandstormsinspring.WesuggesttouristsvisitBeijinginMay,SeptemberandOctoberwhenpeoplecanenjoybrightsunshineandbluesky.Ifyoulikewinter,youwillhavechancestoappreciateanotherlandscapeofBeijing.,北京这座城市的冬季漫长且寒冷,它最好的季节是晚春和秋季,因为春季有时会出现沙尘,秋季是一年中到北京旅游的黄金季节。我们建议游客在五月、九月和十月游览北京,这时人们可以享受灿烂的阳光与蔚蓝的天空。如果你喜欢冬季,您会有机会欣赏到北京的另一番景观。,ReadingB,e.g.HesgivingaseriesofconcertsinLondonaheadofhisinternationaltour.ItdoesntmatterwhereIam;Icanarriveaheadofyou.,beforeaneventhappens;beforesomeone,aheadof,e.g.Thehotelislocatedinthecenterofthecity.Thecampwaslocatedatthebaseofthemountain.,ReadingB,locate,v.toputorbuildsomethinginaparticularplace,ReadingB,strew,v.toscatterthingsaroundalargearea,e.g.Lookwhatyouhavedone.Nowallmybooksarestrewnacrossthedesk.Thewayaheadisstrewnwithdifficulties.,ReadingB,sample,v.totastefoodordrinkinordertoseewhatitislike,e.g.Itsagoodchancetosamplethelocalfood.Shemadeussamplehercooking.,ReadingB,a.movingorchangingbodypositionquicklyandskillfully,acrobatic,e.g.Helosthisfarmland,sohehadtomakealivingbygivingacrobaticperformancesinthestreet.Mysisterwasafamousoperaacrobaticfightingactresswhenshewasyoung.,Task2,Task1,Writing,Writing,Task1,SumupthemainstepsofdeliveringawelcomespeechonthewaytothehotelbyfillinginthefollowingblankswithreferencetoReadingB.,Keys:1.thedriver,yourself2.thetimechange3.city,Writing,Task2,Supposeyouareatourguideofyourhometown.WriteawelcomespeechtoatourgroupfromabroadwithreferencetothestepsinTask1.,Writing,SuggestedAnswer:Ladiesandgentlemen,welcometoChengde!MynameisWangLili,andImyourtourguideinChengde.ThisisMr.Zhang,ourbusdriver.Aswewilltakethisbusinthefollowingdays,pleaserememberitsnumberHC1365.Also,ifyouhaveanyproblemsorspecialrequests,pleasedonthesitatetotellme,Iwilltrymybesttohelpyou.Itsnow5:40intheafternoon,andweareonthewaytoYunshanHotel.SoIdliketotakethetimetobrieflyintroducethiscity.Chengdeisacitywithlonghistory.Duringyourstayhere,youcanvisitalotoffamousscenicspots,suchastheMountainResortinChengde,thePuningTemple,theJinshanlingGreatWallandtheMulanHuntingLand.Thesearethescenicspotswewillvisitinthenextfewdays.Ladiesandgentlemen,itwillprobablytakeustwentyminutestogettothehotel.YoumayhavearestandenjoythesceneofChengdeoutsideofthewindow.Illletyouknowwhenwearriveatthehotel.,Project,Thisprojectaimstogothroughthewholeprocessofmakingpreparationsbeforereceivingatourgroup.Thewholetaskisdividedintothreesteps.StepOneisaboutcollectinginformationaboutthepreparationsbeforereceivingatourgroup.StepTwoconcernsabriefpresentationonthepreparationwork.StepThreefocusesonquestionsandanswersconcerningthepresentation.PleasefollowtheTaskDescriptiontocompletetheproject.,Project,SteponeDividetheclassintoseveralsmallgroupsof4-6students;Researchonlineforinformationaboutthepreparationsbeforereceivingatourgroup.,SteptwoDiscussingroupsandsumupthemainstepsinthepreparationwork;Makeapresentationonthepreparationworkbrieflyinclass.,StepThreeAnswerquestionsfromothergroups.,Self-evaluation,Rateyourprogressinthisunit.DMPF*Icandeliverawelcomespeechtoatourgroup.Icanintroducethebackgroundinformationofacity.Icanintroducethetouritinerarytothetourists.Icandealwithemergencieswhilereceivingthetourists.*Note:Distinction,Merit,Pass,Fail,Task1,Task2,Task3,Task4,Task5,VocabularyandStructure,VocabularyandStructure,Task1,FillintheblankswiththewordsfromReadingAandReadingBthatmatchthemeaningsinthecolumnontheright.Thefirstlettersarealreadygiven.,L_thehalljustattheentrancetoahotel,atheater,oralargebuildings_alargebuilding,usuallywithoutaroof,wherepeoplewatchsportseventsp_personwhoseworkistocarryluggageatrailwaystations,airports,hotels,etc.d_somethinggoodtoeatthatisexpensiveorrared_verypleasanttotasteorsmell,obby,tadium,orter,elicacy,elicious,VocabularyandStructure,c_tocalculatethetotalnumberofthingsorpeopleinagrouph_thetraditionalbeliefs,values,customs,etc.ofafamily,country,orsocietys_toscatterthingsaroundalargeareas_totastefoodordrinkinordertoseewhatitisliket_theactofmovingsomethingfromoneplacetoanother,ount,eritage,trew,ample,ransfer,VocabularyandStructure,
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