优化培训系列常见告警及硬件故障处理

BTS常见告警及故障处理,BTS基本结构,BSC,MSI,MSI,各部件功能,BTS告警的分类,按系统属性分类按对系统影响程度分类按事件类型分类,MOTOROLA系统告警类型:按照类型分硬件告警和软件告警,按照对系统的影响程度又分为严重告警,重大告警,较轻告警,警告,清除以及不确定等六等级;按照事件又分通信故障,服务质量,软件进程,设备,环境,链路等六种告警.,按照系统属性分类,按照系统属性告警可以分为硬件告警和软件告警两种：硬件告警是由于BSS内的硬件故障所引起的告警。软件告警是由GPROC检测到软件进程运行出错所引起的告警。,告警等级,按照对服务的影响告警分成六个等级,告警事件分类,eventlog告警格式,OMCR上显示的告警实例。#0NEW*NONE*.CommuncationFailureEvent-CAGE-BSS01(BSS01:SITE-0:):0CAGE1-30/03/199914:23:56.ExpansionKSWXSlot22CommunicationFailure-FMICMajor-/-.(BSS01:SITE-0:):0SITEImpactedtoMajor.字段意义：#0：告警IDNEW：告警状态NONE：正在处理此告警的人员CommuncationFailureEvent：告警的类型,显示实时告警,命令格式disp_act告警输出格式DeviceAlarmClear(Subtype)CodeTypeTag(hex)Date/TimeDescription-DRI200218FMICUntagged11-19-2000InvalidTransceiver(CTU)01:08:26CalibrationDataDevice(Subtype):DRI200(CTU)AlarmCode:218ClearType:FMICTag(hex):UntaggedDate/Time:11-19-200001:08:26Description:InvalidTransceiverCalibrationData,按照告警器件分类,BCUPalarmsBSSalarmsBTPalarmsCABalarmsCAGEalarmsCELLalarmsDRIalarmsEASalarmsGCLKalarmsIASalarmsMMSalarmsMSIalarmsRSLalarmsSITEalarms,基站SITE类告警,0.SITE:LastRSLLinkFailure.38-42.SITE:BSCDetectedMCUtoMCUCommunicationFailure.38-123.SITE:ActiveMultiplexer0LoopbackFailure.38-154.SITE:StandbyMultiplexer0LoopbackFailure.38-175.SITE:ActiveMultiplexer1LoopbackFailure.38-196.SITE:StandbyMultiplexer1LoopbackFailure.38-217.SITE:ActiveMultiplexer2LoopbackFailure.38-238.SITE:StandbyMultiplexer2LoopbackFailure.38-259.SITE:ActiveLocalFOXFailure.38-2710.SITE:StandbyLocalFOXFailure.38-2911.SITE:ActiveRemoteFOX0Failure.38-3112.SITE:StandbyRemoteFOX0Failure.38-3313.SITE:ActiveRemoteFOX1Failure.38-3514.SITE:StandbyRemoteFOX1Failure.38-37,15.SITE:ActiveRemoteFOX2Failure.38-3916.SITE:StandbyRemoteFOX2Failure.38-4117.SITE:16KbpsSwitchingHardwareRequired.38-4318.SITE:MIXBoard(Slot18)CommunicationFailure.38-4519.SITE:UnequippedGPROChasEnteredtheLAN.38-4620.SITE:UnequippedGPROCHasLefttheLAN.38-4921.SITE:NoClockReferencesAvailable.38-5322.SITE:ActiveAlarmListFull.38-5623.SITE:EMUModemCardFailure.38-5824.SITE:SiteResetRequest.38-5925.SITE:ExternalPowerBoosterAmplifier1Failure.38-6326.SITE:ExternalPowerBoosterAmplifier2Failure.38-6527.SITE:ExternalPowerBoosterFailure.38-6728.SITE:DatabaseConfigurationandArenaHardwareMismatch.38-69,常见告警分析处理,断站故障告警告警格式23/08/0710:04:53MMI-RAM0313-disp_act0Time:10:05:20User:omcadminSession:16Response:ACTIVEALARMINFORMATIONFORLOCATION0:DeviceAlarmClear(Subtype)CodeTypeTag(hex)Date/TimeDescription-SITE62000FMIC0000000306-25-2007LastRSLLinkFailure05:59:05ENDOFREPORT,断站故障分析过程,查看SITE状态,检查传输,查看RSL状态,查看MMS状态,更换BTS板件,查看SITE状态23/08/0710:05:15MMI-RAM0313-state0site62*Time:10:06:08User:omcadminSession:16Response:DEVICESTATUSINFORMATIONFORLOCATION0:OPERSTATES:D:DisabledE:EnabledB:BusyADMINSTATES:L:LockedU:UnlockedE:EquippedS:ShutdownLastTransitionRelatedDeviceStateReasondd/mmhh:mm:ssFunction-SITE6200D-LNOREASON25/0605:59:05NoneD-L:表明基站处于手动闭锁状态,需要解锁恢复.如果是D-U状态,需要检查RSL状态.,查看RSL状态23/08/0710:06:03MMI-RAM0313-state0rsl62*Time:10:06:23User:omcadminSession:16Response:DEVICESTATUSINFORMATIONFORLOCATION0:OPERSTATES:D:DisabledE:EnabledB:BusyADMINSTATES:L:LockedU:UnlockedE:EquippedS:ShutdownLastTransitionRelatedDeviceStateReasondd/mmhh:mm:ssFunction-RSL6200E-LNOREASON23/0808:52:27NoneENDOFSTATUSREPORTD-L:表明基站处于手动闭锁状态,需要解锁恢复.如果是D-U状态,需要检查MMS状态.,查看MMS状态23/08/0710:06:18MMI-RAM0313-disp_eq0path620Time:10:06:41User:omcadminSession:16Response:TerminatingSITEidis:62TheUniquePATHIdentifieris:0BSCMMSidentifiers:41SITEidentifier:62UpstreamMMSidentifiers:00SITE62的BSC侧端口为4123/08/0710:06:35MMI-RAM0313-state0mms4*Response:DEVICESTATUSINFORMATIONFORLOCATION0:OPERSTATES:D:DisabledE:EnabledB:BusyADMINSTATES:L:LockedU:UnlockedE:EquippedS:ShutdownLastTransitionRelatedDeviceStateReasondd/mmhh:mm:ssFunction-MMS400B-UNOREASON25/0605:50:17NoneMMS410D-UNOREASON23/0808:52:27None如果是D-U状态,需要检查传输是否中断如果B-U检查传输中间是否有有自环现象如果在基站侧打环正常,确认传输无故障,则需要检查BTS.,更换BTS板件可能引起断站的BTS板件有:T43板,NIU,MCU以及机房2M线可以依次更换2M线,NIU,MCU,T43板来排除故障.此外,BTS机房工作地线问题也会导致系统工作不稳定导致断站.,21.SITE:NoClockReferencesAvailable告警原因:没有可用的参考时钟1.提供时钟的MMS被锁或OOS2.备板连线有问题对系统的影响:时钟同步琐相失败,可能会导致小区间切换困难.处理办法:检查提供时钟的MMS和时钟连接线,SITE:EMUModemCardFailure告警原因:外部MODEM卡失败对系统的影响:采用HDSL传输的电路失效处理办法:检查MODEM,25.SITE:ExternalPowerBoosterAmplifier1Failure26.SITE:ExternalPowerBoosterAmplifier2Failure告警原因:HORIZONCOMPACT或M-CELLARENAMACRO功率放大器TX1/TX2失败1.放大器BOOSTER本身故障2.微蜂窝问题对系统的影响:TX1或TX2输出功率异常,覆盖范围降低处理办法:1.检查微蜂窝TX/TX2输出功率及连接线2.检查BOOSTER输出TX1/TX23.更换微蜂窝或BOOSTER,27.SITE:ExternalPowerBoosterFailure告警原因:HORIZONCOMPACT或M-CELLARENAMACRO功率放大器双支路都失效对系统的影响:输出功率异常,覆盖范围降低处理办法:1.检查微蜂窝TX/TX2输出功率及连接线2.检查BOOSTER输出TX1/TX23.更换微蜂窝或BOOSTER,28.SITE:DatabaseConfigurationandArenaHardwareMismatch告警原因:BTS数据库配置与实际的机柜类型不匹配,如ARENAMACRO配置了ARENA的数据.但是,如果HORIZONMACRO的机柜配置了M-CELL6的数据,基站是可以正常工作的,其它情况不可以.对系统的影响:基站不能正常起站.处理办法:修改机柜数据库与实际匹配,载波类告警,2.DRI:InternalMessageError-PointerMisalignment.17-93.DRI:InternalMessageError-Dual-PortRAMSegmentFull.17-115.DRI:SuperframeCounterError(Uplink).17-136.DRI:SuperframeCounterError(Downlink).17-159.DRI:ChannelCoderInternalMessageError.17-1710.DRI:Dual-PortRAMError.17-1913.DRI:ChannelCoderInternalMessageError.17-2114.DRI:ChannelCoderInternalMessageError.17-2315.DRI:InitialSynchronizationofRadioandGPRSchannelfailed.17-2516.DRI:ChannelCoderInternalMessageError.17-2717.DRI:ChannelCoderInternalMessageError.17-2918.DRI:PrimaryMessageorHardwareInterruptError.17-3119.DRI:ChannelCoderInternalMessageError.17-3320.DRI:ChannelCoderInternalMessageError.17-3521.DRI:Calibrationinprogress.17-3722.DRI:RadioSubsystemSoftwaretoDRICommunicationError.17-3823.DRI:RadioSubsystemSoftwaretoDRICommunicationFailure.17-4024.DRI:TDMInterfaceFailure-TDMParityError.17-4225.DRI:TDMInterfaceFailure-AssignedTimeslotCounterOverflow.17-4426.DRI:TDMInterfaceFailure-AssignedTimeslotCounterUnderflow.17-4627.DRI:ClockASignalLoss.17-4828.DRI:ClockBSignalLoss.17-5029.DRI:ProcessorFailure.17-52,30.DRI:TransceiverRe-InitializedUnexpectedly.17-5431.DRI:CriticalResourceExhausted.17-5632.DRI:RFUnitPrimarySyncSignalLost.17-5833.DRI:RFUnitHDSLLinkQualityError.17-5934.DRI:RFUnitReset.17-6035.DRI:ResetDueToRecurringFault.17-6236.DRI:FrontEndProcessortoRadioSubsystemSoftwareCommunicationFailure.17-6437.DRI:HardReset.17-6538.DRI:BSSINTERNALALARMONLY-FWFMDisplayedatEMON.17-6739.DRI:SynchronizationLossWithMCU.17-6840.-47.DRI:ChannelCoderTimeslot(0-7)Failure.17-7048.DRI:BasebandHoppingTimeslotCounterMismatch.17-7249.DRI:GSMTimeslotCounterMismatch.17-7450.DRI:SpuriousGSMTimeslotInterrupt.17-7651.DRI:BasebandHoppingTDMLinkError.17-7852.DRI:BasebandHoppingGSMTimeslotMisalignment.17-8053.DRI:ChannelCoder0Failure-DemodulationProcessor0Failure.17-8354.DRI:ChannelCoder0Failure-DemodulationProcessor1Failure.17-8555.DRI:ChannelCoder1Failure-DemodulationProcessor0Failure.17-8756.DRI:ChannelCoder1Failure-DemodulationProcessor1Failure.17-8957.DRI:TransceivertoDRICommunicationError.17-9158.DRI:TransceivertoDRICommunicationError.17-93,59.DRI:TransceivertoDRIBurstError.17-9560.DRI:TransceivertoDRIBurstError.17-9761.DRI:TransceivertoDRICommunicationError.17-9962.DRI:TransceivertoDRICommunicationError.17-10163.DRI:TransceivertoDRICommunicationError.17-10364.DRI:UnrecoverableError.17-10565.DRI:RadioSubsystemSoftwaretoDRICommunicationError-ChecksumError.17-10766.DRI:SuperframeCounterError.17-11067.DRI:RadioSubsystemSoftwaretoDRICommunicationError-DRINotResponding.17-11270.DRI:EqualizerControlProcessorFailure-WatchdogTimerExpired.17-11471.DRI:UnexpectedCommunicationsBusInterrupt.17-11672.DRI:ReceiverFailure.17-11873.DRI:PowerAmplifierError.17-12074.DRI:CellTransmitPowerUnachievable.17-12276.DRI:RadioSubsystemSoftwaretoDRICommunicationError.17-12478.DRI:TXVSWRAntennaFault.17-12680.DRI:TransmitterSynthesizerFailure.17-12781.DRI:TransmitterSynthesizerFailure.17-12982.DRI:TransmitterSynthesizerFailure.17-13183.DRI:TransmitterSynthesizerFailure.17-13384.DRI:TransmitterSynthesizerFailure.17-13585.DRI:TransmitterFailure-OutputPower.17-13786.DRI:TransmitterFailure-OutputPower.17-13987.DRI:TransmitterFailure-OutputPower.17-141,88.DRI:PowerAmplifierTemperatureHigh.17-14389.DRI:PowerAmplifierCommunicationFailure.17-14590.DRI:TransmitterFailure-OutputPower.17-14791.DRI:PowerAmplifierPowerLowButFunctioning.17-14992.DRI:PowerAmplifierTemperatureHighButFunctioning.17-15193.DRI:TransmitterFailure-OutputPower.17-153104-111.DRI:Timeslot0-7ConfigurationFailure.17-155112.DRI:ReceiverSynthesizerFailure.17-157113.DRI:ReceiverSynthesizerFailure.17-159114.DRI:ReceiverSynthesizerFailure.17-161115.DRI:ReceiverSynthesizerFailure.17-163116.DRI:ReceiverSynthesizerFailure.17-165117.DRI:ReceiverSynthesizerFailure.17-167118.DRI:ReceiverSynthesizerFailure.17-169119.DRI:ReceiverFailure.17-171120.DRI:ReceiverFailure.17-173121.DRI:ReceiverFailure.17-175122.DRI:ReceiverFailure.17-177123.DRI:ReceiverFailure.17-179124.DRI:ReceiverFailure.17-181125.DRI:ReceiverFailure.17-183126.DRI:ReceiverFailure.17-185127.DRI:ReceiverFailure.17-187128.DRI:ReceiverFailure.17-189,144.DRI:TransceivertoDRICommunicationFailure.17-191146.DRI:TransceivertoDRICommunicationFailure.17-194147.DRI:TransceivertoDRICommunicationFailure.17-196148.DRI:TransceivertoDRICommunicationFailure.17-198149.DRI:TransceivertoDRICommunicationFailure.17-200150.DRI:ReceiveMatrixBranch1ControlLinkFailure.17-202151.DRI:TransceivertoCombinerCommunicationFailure.17-204152.DRI:ControlProcessortoPowerAmplifierCommunicationFailure.17-206153.DRI:ControlProcessortoEqualizerCommunicationFailure.17-208154.DRI:PowerSupplyFailure.17-210155.DRI:TransceivertoDRICommunicationError.17-212156.DRI:ControlProcessorMessageQueueOverflowed.17-214157.DRI:ReceiverInputOverflowed.17-216158.DRI:ReceiverInputOverflowed.17-218159.DRI:EqualizerOutputOverflowed.17-220160.DRI:EqualizerOutputOverflowed.17-222161.DRI:TransmitterOutofSynchronization.17-224162.DRI:ReceiveMatrixBranch2ControlLinkFailure.17-226163.DRI:TransceivertoDRICommunicationFailure.17-228164.DRI:TransceivertoDRICommunicationFailure.17-230165.DRI:TransceivertoDRICommunicationFailure.17-232166.DRI:ControlProcessorFirmwareFailure.17-234,167.DRI:ControlProcessorConfigurationMismatch.17-236168.DRI:EqualizerConfigurationMismatch.17-238169.DRI:TransceivertoDRICommunicationFailure.17-240170.DRI:M-CellMicroInterconnectFailure.17-242171.DRI:InvalidCalibrationData.17-244176.DRI:EqualizerTimeslot(0-7)Failure.17-246184.DRI:EqualizerFirmwareFailure.17-248192.DRI:BasebandHoppingTDMLinkError.17-250193.DRI:BasebandHoppingGSMTimeslotMisalignment.17-252203.DRI:RFUnitPowerSupplyUnit-InputFailure.17-254204.DRI:RFUnitOverTemperature.17-255205.DRI:RFUnitLowVoltageDisconnectImminent.17-256206.DRI:RFUnitExternalAlarmInput.17-257207.DRI:InternalCommunicationError.17-258208.DRI:PowerAmplifierTemperature.17-259210.DRI:HoppingDRIFailure.17-260211.DRI:FrontEndProcessorFailure.17-262212.DRI:ChannelCoderFailure.17-264MaintenanceInformation:AlarmHandlingattheOMC-RContents213.DRI:TransceiverProcessorFailure.17-266214.DRI:EqualizerFailure.17-268215.DRI:PowerAmplifierFailure.17-270216.DRI:TransceiverRecoveryFailure.17-272,217.DRI:TransmissionSuspendedtoConserveBatteryPower.17-273218.DRI:InvalidTransceiverCalibrationData.17-274219.DRI:GPRSNotSupportedbyRadio.17-275221.DRI:Invalidin-callmodificationofdestinationchanneltype.17-276224.DRI:SafeTestAuditFailure.17-277231.DRI:TDMInterfaceConfigurationFailure.17-279234.DRI:ActiveLinkConnectionFailure.17-281235.DRI:StandbyLinkConnectionFailure.17-284236.DRI:SlowFlashFailure.17-286237.DRI:Non-VolatileMemoryFailure.17-288239.DRI:ProcessSafeTestAuditFailure.17-290241.DRI:StandbyLinkConnectedtoWrongDevice.17-292243.DRI:UnlockedDeviceNotinService.17-294254.DRI:DeviceFailure.17-295,40.-47.DRI:ChannelCoderTimeslot(0-7)Failure告警原因:DRI信道编码失败对系统的影响:对应的载波信道不可用,如果是BCCH时隙,载波将自动重起.处理办法:重起载波或更换载波,72.DRI:ReceiverFailure告警原因:DRI接收单元失败对系统的影响:DRI不能正常工作处理办法:重起载波(硬件重起),更换载波,73.DRI:PowerAmplifierError告警原因:载波输出功率失效功率放大器故障射频器件故障导致过载保护对系统的影响:载波无输出处理办法:检查射频连接线及天馈更换载波,78.DRI:TXVSWRAntennaFault原因:天馈系统异常,TX阻波比过高影响:TX下行信号弱,覆盖不良解决办法:检查DUP和天馈系统驻波比,218.DRI:InvalidTransceiverCalibrationDataDeviceAlarmClear(Subtype)CodeTypeTag(hex)Date/TimeDescription-DRI200218FMICUntagged11-19-2000InvalidTransceiver(CTU)01:08:26CalibrationData原因:在DRI（20）的所用的载波中有不合格的数据80解决办法:重新调载波的RX线性.,234.DRI:ActiveLinkConnectionFailure.DRI200234FMIC0B80001811-23-2000ActiveLinkConnection(CTU)12:07:26Failure原因:没有主用光钎或主用光钎坏,检查载波或机柜备板解决办法:1.检查光纤/FOX2.更换载波,DRI:StandbyLinkConnectionFailureDRI140235FMICUntagged10-21-2000StandbyLinkConnection(CTU)18:57:10Failure原因:没有备用光钎或备用光纤坏解决办法:检查载波或光纤,88.DRI:PowerAmplifierTemperatureHigh92.DRI:PowerAmplifierTemperatureHighButFunctioning原因:88、92号告警的原因一般为载频过热解决办法:改善室内温度或关闭载频使其冷却即可消除,150.DRI:ReceiveMatrixBranch1ControlLinkFailure原因:接收矩阵IADU/SURF故障影响:上行接收通路,上行覆盖范围解决办法:1.检查IADU/SURF2.重调上行RX支路,时钟类告警,0.GCLK:ReferenceDistributionModuleFailure:参考时钟模块失败2.GCLK:ClockReferenceFailure:时钟参考源丢失4.GCLK:PhaseLockLost:锁相丢失5.GCLK:125sReferenceCountOverflow.125us参考溢出6.GCLK:60msReferenceCountOverflow.60ms参考溢出7.GCLK:6.12sReferenceCountOverflow:6.12s参考溢出8.GCLK:FrequencyDifferenceinMateGCLK:GCLK间的频率偏差过大9.GCLK:HardReset:GCLK硬件复位11.GCLK:Long-Term-AverageValuesareUnstable:时钟不稳定12.GCLK:UnrecognizedHardwareRevisi