Unit 9Dining Etiquette

UnitNine.DiningEtiquette,FocalPoints,TherulesforBusinessDining,DiningandTippingetiquetteinvariouscountries,BusinessDrinkingandToastingCustoms,Itreferstoasetofrulesthatgoverntheexpectationsofsocialanddiningbehaviorinaworkplace,grouporsociety.,Lead-in,DiningEtiquette,WhatisDiningEtiquette?,Contents:BusinessDiningEtiquetteBusinessDiningandTippingBusinessDrinkingandToastingCustoms,Lead-in,BusinessDiningEtiquette,Diningmannersareanimportantpartofbusinessetiquetteasmostofthedeals,interviewsandmeetingarecrackedoverthedinnertable.,DiningEtiquette,Herearesomeusefultipsforyouon:TablesettingSeatingarrangement,Thetablesetting,Theseatingarrangement,Tipstokeepinmind,Sitstraightwithbothfeetonthefloor,legstogetherElbowsneveronthetableSpeaksoftlytothosenearesttoyouThankthewaiteronlyonceortwiceTipwell,Onlybegineatingafteryourhostorguestisseatedandbeginseating.Bringfooduptoyourmouth(soupspoon)ObservepaceofeatingofothersandconformtotheirpaceCutonepieceoffoodandeatitratherthancuttingupmeatallatonceLaynapkinacrosslap;donotuseasabibSelectsilverwarefromtheoutsideinWhenfinished,putsilverwarein10oclockpositionDonotdunkfoodKeepmouthclosedwhenchewing,Enquirefromthehost/hostessaboutdresscodeforthefunctioninvitedAbidebylocalcustoms/religiouspracticesofhost/hostessMenshouldassistladiestobeseatedbypullingoutthechair,Placingyourhandbag/purseonthetableGesturingwithyourknifeorspoonPuttingfoodintoyourmouthwithaknifeChompingyourfoodTalkingwithyourmouthfullWipingyourmouthwithyourhandwhenholdingaknife/fork,Youshouldavoidthiswhiledining,Reachingacrosspeopletogetadish.InsteadaskforittobepassedtoyouPlayingwiththecutleryaroundyouWipingyourfacewiththenapkinApplyinglipstickatthetableSmoking(unlessthehostgivesthelead),Youshouldavoidthiswhiledining,BusinessDiningandTipping,DifferentStylesofeating,America,zigzagstyle,Theknifeisheldintherighthandandtheforkintheleftwiththetinesdownwhilecuttingapieceoffood;thentheknifeisplacedontheupperrightedgeoftheplate.Theforkisswitchedtotherighthand,andthefoodiseatenwiththeforktinesup,BusinessDiningandTipping,DifferentStylesofeating,EuropeLatinAmerica,ContinentalorEuropeanstyle,Theforkremainsinthelefthandwiththetinesdownduringthecuttingandeatingoffood,BusinessDiningandTipping,DifferentStylesofeating,MiddleEastIndia,Usetherighthandforscoopingfood,EastAsia,SuchasChina,Korea,Japan,Taiwan,Chopsticksarecommonlyused,Mostculturesconsumeatleastsomefoodsthatareviewedasunusualbypeopleinothercultures.,BusinessDiningandTipping,Tippingisafundamentalpartofserviceindustriestodayandisa“reward”forservicesperformedforguestsandclients.,BusinessDiningandTipping,Tipping,BusinessDrinkingandToastingCustoms,BusinessDrinking,“Athousandcupsofwineisnottoomuchwhenbosomfriendsmeet,”accordingtoanoldChinesesaying.,Infact,alcoholatthebusinessislimitedto2glassesatmostwithdinner.Theselimitsarenowbeingwrittenintothecodeofconductstandardsformanycorporations.,BusinessDrinkingandToastingCustoms,BusinessDrinking,Whendrinkingalcohol,alwaysholdyourdrinkinyourlefthand.Thisenablesyoutoshakesomeoneshandwithyourrighthand.Anditkeepsyourrighthanddryandwarm.Andremembertoalwayscontrolyourdrinking!,Unlessyouaregoingoutwithaclientgroupthatisculturallyspecificandwanttoshowrespectfortheirculture,itisexpectedthatinamixedculturalgroupindividualswillfollowtheirownpreferencesaboutconsumptionofalcoholpreferences.,BusinessDrinkingandToastingCustoms,BusinessToasting,Thehosttoastsfirst.Atformaloccasions,thetoasterstands;thepersonbeingtoastedremainsseated.Theguestsrespondbytakingasipoftheirdrinks-butneveremptyingtheglass.,BusinessDrinkingandToastingCustoms,BusinessToasting,Thepersonbeingtoasteddoesnotdrinktohimself.Afterthetoast,thepersonwhoisbeingtoastedrises,bowshisacknowledgment,andsaysthankyou.Atprivateorsmallinformaldinners,itisacceptableforeveryone-toasterandtoasteeincluded-toremainseated.,Exercises,.Role-playactivity,Dividetheclassintogroups;eachmemberofthegroupshouldpracticethefollowingsituation.Directions:createakindofbusinessdiningsituation,practicetherulesforbusinessdiningtoknowthecorrecttablesettingsandtablemanners.,Exercises,II.TestsforyourBusinessDinningEtiquette.,1.Youreinarestaurantandathinsoupisservedinacupwithnohandles.Toeatityoushould:A.pickitupanddrinkitB.usethespoonprovidedC.eathalfofitwithaspoonanddrinktheremainderD.justwait2.Youreatadinnerandchampagneisservedwiththedessert.Yousimplycantdrinkchampagneyetknowthehostwillbeofferingatoast.You:A.tellthewaiter“nochampagne”B.turnoveryourglassC.askthewaitertopourwaterintoyourchampagneglassinsteadD.saynothingandallowthechampagnetobepoured3.Youreatatableinarestaurantforabusinessdinner.Midwaythroughthemeal,yourecalledtothetelephone.Whatdoyoudowithyournapkin?A.TakeitwithyouB.FoldandplaceittotheleftofyourplateC.LooselyfolditandplaceitontherightsideD.Leaveitonyourchair,Exercises,4.Yourehostingadinnerpartyatarestaurant.Includedaretwoothercouples,andyourmostvaluableclientandhiswife.Youinstructthewaiterto:A.serveyourspousefirstB.serveyourfriendsspousefirstC.serveyouandyourspouselastD.serveyourclientlast5.Youreinvitedtodinnerinaprivatehome.Whendoyoutakeyournapkinfromthetableandplaceitonyourlap?Whichoneisnotproper?A.OpenitimmediatelyB.WaitforthehosttotakehisnapkinbeforetakingyoursC.WaitfortheoldestpersonatthetabletotakehisD.Waitfortheacknowledgedheadofthetabletotakehersbeforetakingyours6.Yourescheduledtomeetabusinessassociateforworkinglunchandyouarriveafewminutesearlytofindasuitabletable.30minuteslateryourassociatestillhasntarrived.You:A.orderyourlunchandeatB.continuewaitingandfumingthatyourassociateisntthereC.telltheheadwaiteryourenotstayingandgivehimourcardwithinstructionstopresentittoyourassociatetoproveyouwerethereD.after15minutescallyourassociate,Exercises,7.Youareatabusinessdinnerwhensomeonetoastsyou.Whatshouldyoudo?A.say“thankyou”andtakeasipofyourdrinkB.standupandgiveashortspeechC.standupandreturnthefavorbygivingthetoasterhisorherowntoastD.smile,butdonothingmore8.Whenisitappropriatetotakeamobilephonecallduringabusinessdinner?A.whenyouexcuseyourselffromthetableandtalkinanotherpartoftherestaurantB.whenthecallconcernsthoseyouarehavingdinnerwith(i.e.,thecallisfromtheboss)C.onlywhenyoumakethecallverybriefandapologizetoyourdinnermatesD.never9.Atabusinessdinner,whencanyoubegintalkingbusiness?A.AssoonasthefoodorderismadeB.AssoonaseveryonearrivesatthetableandhasexchangedpleasantriesC.Assoonaseveryonehaschosenamenuitemtoorder,butbeforetheorderismadeD.Assoonasfoodisorderedandpleasantriesareexchanged,aslongaseveryoneknowsthedinnerisa“working”one,Exercises,10.Atabusinessdinner,whenisitappropriatetohaveadrink?A.NeverB.OnlyifthehostandseniorguestsaredrinkingC.OnlyifothersofyourlevelandabovearedrinkingD.Always,thisisanadultmealatarestaurant,afterall11.Whiletravelinginternationallyonbusiness,yourhostsprovidearegionaldelicacythatyouknowyouwontlike.Whatdoyoudo?A.PolitelydeclineandeataroundtheoffendingitemB.OffertotakeabiteandnothingmoreC.Tryit,andtheneatasmuchasyoucanD.Pickatitwhileyoueatotherthingsonyourplateandhopetheydontnoticeifyoudonteatany12.Yougotodinnerwithyourbossandheofferstopay,whatshouldyoudo?A.insistthatyoushouldpayB.considerthatbyrankheshouldpayC.neveroffertopay.ItisconsideredimpoliteD.Nothing,Exercises,13.Wheninvitedforadinner,starteatingwhen:A.foodisservedB.anyonestartseatingC.anytimeyoulikeD.guestofhonorstarts14.Wheredoyouplaceyourpursewhilediningatarestaurant?A.putthepurseonthefloorB.placethepurseonthetableC.hangthepurseonthebackofthechairD.placethepursebetweenyourselfandthechair15.Youveforgottenalunchwithabusinessassociate.Youfeelterribleandknowhesfurious.Youshould:A.writealetterofapologyB.sendflowersC.keepquietandhopeheforgetsaboutitD.callandsetupanotherappointment,againwithsincereapologies,HandlingUtensilsandEatingStylesManypeoplefeelunsureabouthowtochooseanduseutensilsproperly,whattodowiththeknifeandforkwhenrestingortalking,andwheretoputthemattheendofthemeal.Masteringtheuseofutensilsaccordingtothestyleofeatingyoupreferwilldemonstrateconfidenceandfinesseandmakethosearoundyoufeelcomfortable.TherearetwostylesofeatingacceptedinNorthAmerica:AmericanandContinental/European.TheAmericanstyleisthemostcommonlyused.However,withaglobaleconomy,morebusinessmenandwomenarechoosingtheContinentalstyle,especiallythosewhoconductbusinesswithpeoplefromothercountries.Eachstyleindicateshowtoholdtheknifeandtheforkduringameal.Youshouldbeconsistentinusingwhicheverstyleyouselect,andeatthemealwithonlyonestyle;switchingstylesduringthemealisinappropriate.,III.Readthefollowingpassage,learnandpracticeingroups.,CuttingMeatThecorrectwaytocutyourmeat,whethereatingAmericanorContinentalstyle,istograspyourknifeandforkinarelaxed,naturalmanner,neverwithclenchedfists.,HoldingUtensilsBothstylesstartwiththeforkinthelefthandandtheknifeintheright.Bothutensilsarecontrolledbythethumbandindexfinger.,PlacingUtensilsAfterStartEatingInbothstylesofeating,onceused,yourutensils,includingthehandles,shouldnottouchthetableagain.Essentially,whereitmightdirtythetablecloth,usedflatwaremustneverbeallowedtotouchthesurfaceofthetable.Itisnotpropertoalloweventhecleanhandleofaknifeorforktorestontheclothwhiletheotherendliesontheplate.Placingyourforkand/orknifeontheplatewiththehandlestouchingthetable,likearowboat,isinappropriate.,AmericanStyleTheAmericanstyleiscalled“Zig-Zag.”Theforkisheldinthelefthand,tinesdown;theknifeintherighthandasshowninthispicture.Youusetheforktoholdthefoodwhilecuttingabite-sizepiecewiththeknife.Itisneverappropriatetocutmorethanonebite-sizepieceatatime.Thenyoueatfoodbyswitchingtheforktotherighthandandfinallyinsertingthepieceoffoodinyourmouth.Afterafewbite-sizedpiecesoffoodarecut,youlaytheknifeontheedgeoftheplatewithbladesfacingin.Theentireprocessisrepeatedasyourneedtocutfoodcontinues.,Whennotcutting,thekniferemainsrestingacrosstheupperrightquarteroftheplatewiththebladetowardthecenterwhileeatingproceedsusingtheforkalone.Whenyouareresting,yourknifestaysattheoneoclockpositionwithbladeturnedinwardandyourforkatthefouroclockpositionwithtinesup.Toindicatethatyouhavefinishedeating,theutensilsareplacedtogetherontheplatewiththeforktinesupandtheknifeturnedinwardinthelower,right-handportionoftheplatebetweentheclockpositionsoffourandsix.Thisassuresthattheywillnotslideoffastheplateisbeingremoved.The“Imfinishedposition”signalstothe