situational-leadership情景领导.ppt

,SituationalLeadership,Onlythosewhodaretofailgreatlycaneverachievegreatly.”JFK,Overview,DirectiveandSupportiveBehaviorLeadershipVariablesSituationalLeadershipIIModel,Directive&SupportiveBehavior,Involves:ClearlyTellingPeopleWhattoDoHowtoDoItWheretoDoItWhentoDoItAndThenCloselySupervisingTheirPerformance,Directive/TaskBehavior,Supportive/RelationshipBehavior,Involves:ListeningtoPeopleProvidingSupportandEncouragingTheirEffortsFacilitatingTheirInvolvementinProblemSolvingandDecisionMaking,LeadershipVariables,FollowerBossAssociates/PeersOrganizationJobDemandsTime,LeadershipVariables,InterimSummary,Directive/SupportiveBehaviorLeadershipVariables,SituationalLeadershipModel,8,9,SubordinatesDevelopmentLevel,Competence:Task,KnowledgeandSkillsCommitment:MotivationandConfidence,15,LevelsofDevelopment,D1-“EnthusiasticBeginner”D2-“DisillusionedLearner”D3-“ReluctantContributor”D4-“PeakPerformer”,LevelsofDevelopmentD1LowCompetence,HighCommitment,“EnthusiasticBeginner”,LevelsofDevelopmentD2SomeCompetence,LowCommitment,“DisillusionedLearner”,LevelsofDevelopmentD3ModeratetoHighCompetence,VariableCommitment,“ReluctantContributor”,LevelsofDevelopmentD4HighCompetence,HighCommitment,“PeakPerformer”,15,LevelsofDevelopment,D1-LowCompetence,HighCommitment“EnthusiasticBeginner”D2-SomeCompetence,LowCommitment“DisillusionedLearner”D3-ModeratetoHighCompetence,VariableCommitment“ReluctantContributor”D4-HighCompetence,HighCommitment“PeakPerformer”,DevelopmentLevelisTaskSpecific!,18,19,Directing,HighDirective,LowSupportiveLeaderDefinesRolesofFollowersProblemSolvingandDecisionMakingInitiatedbytheLeaderOne-wayCommunication,20,DEVELOPMENTLEVELOFFOLLOWER(S),21,Coaching,HighDirective,HighSupportiveLeaderNowAttemptstoHearFollowersSuggestions,Ideas,andOpinionsTwo-wayCommunicationControlOverDecisionMakingRemainsWiththeLeader,22,23,Supporting,HighSupportive,LowDirectiveFocusofControlShiftstoFollowerLeaderActivelyListensFollowerHasAbilityandKnowledgetoDotheTask,24,25,Delegating,LowSupportive,LowDirectiveLeaderDiscussesProblemsWithFollowersSeeksJointAgreementonProblemDefinitionsDecisionMakingIsHandledbytheSubordinateThey“RunTheirOwnShow”,26,WhatHappensIfWeHaveaMismatchofLeadershipStyleWithDevelopmentLevel?,TellThemWhatYouWantThemtoDoShowThemWhatYouWantThemtoDoLetThemTry-ThereIsSomeRiskObservePerformance-FocusonthePositiveManagetheConsequences,IncreasingFollowerDevelopmentLevel,TellThemWhatYouWanttoDoShowThemWhatYouWanttoDoLetThemTryThereisSomeRiskObservePerformanceFocusonthePositiveManagetheConsequences,FiveSteptoTrainingWinners,TheLeadersGoal,BuildYourFollowersDevelopmentLevelSoYouCanStartUsingLessTime-consumingStyles(S3andS4)andStillGetHighQualityResults.,SituationalLeadershipisnotsomethingyoudo“TO”peoplebutsomethingyoudo“WITH”people.,DirectiveandSupportiveBehaviorLeadershipVariablesSituationalLeadershipIIModel,SUMMARY,Opport