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CUSTOMERSPECIFICREQUIREMENTSFORIATF16949MBOVOBDATE04/13/2017REVISION01PAGE1OF31FCAEMEA/LATAMREGIONSCUSTOMERSPECIFICREQUIREMENTSFORIATF169492016REVISION01APRIL13TH,2017CUSTOMERSPECIFICREQUIREMENTSFORIATF16949MBOVOBDATE04/13/2017REVISION01PAGE2OF31TABLEOFCONTENTS1SCOPEOFTHEDOCUMENT32APPLICATION33REFERENCES531SECTIONAGENERALPROCEDURES532SECTIONBCONNECTIONBETWEENFCAITALYSPACUSTOMERSPECIFICSANDIATF16949633REFERENCESCITEDINTHESECUSTOMERSPECIFICREQUIREMENTS74FCAITALYSPACUSTOMERSPECIFICREQUIREMENTSADDEDTOIATF1694995CHANGEHISTORY31CUSTOMERSPECIFICREQUIREMENTSFORIATF16949MBOVOBDATE04/13/2017REVISION01PAGE3OF311SCOPEOFTHEDOCUMENTTHISDOCUMENTDEFINESCUSTOMERSPECIFICSOFFCAFOREMEAANDLATAMREGIONSINORDERTOCOMPLETETHEIATF169492016QUALITYMANAGEMENTSYSTEMREQUIREMENTS,WITHTHETECHNICALDOCUMENTATIONUSEDINTHERELATIONBETWEENFCAANDTHEORGANIZATIONSDRAWINGS,NORMS,PROCUREMENTSPECIFICATION,REQUESTFORQUOTATIONANDOTHERDOCUMENTATIONTHEPRESENTCUSTOMERSPECIFICSCANBEAPPLIEDTOTHEFOLLOWINGFCACOMPANIESEMEAREGIONFCAITALYSPAFCAMELFISPASEVELSPAMASERATISPAFCAPOLANDSAFCASERBJADOOFCAPOWERTRAINPOLANDSPZOOLATAMREGIONFCAAUTOMOBILESARGENTINASAFCACHRYSLERAUTOMOBILESBRASILLTDATHISDOCUMENTISALSOAPPLICABLETOORGANIZATIONSSUPPLYINGASSEMBLIESOFPRODUCTIONPARTSORMATERIALS“MODULARSUPPLIERS”ANDTOORGANIZATIONSSUPPLYINGPARTIALLYORFULLYASSEMBLEDVEHICLES“CONTRACTVEHICLEASSEMBLYPLANTS”THEENGLISHLANGUAGEVERSIONOFTHISDOCUMENTSHALLBETHEOFFICIALVERSIONFORPURPOSESOFTHIRDPARTYREGISTRATIONNOTE1ALLPUBLISHEDREFERENCESTO“FIAT“OR“FIATAUTOSPA“APPLICABLETOTHESECUSTOMERSPECIFICREQUIREMENTSSHALLBEINTERPRETEDASAPPLYINGTOALLOFFCAINEMEAANDLATAMREGIONSUNLESSOTHERWISESPECIFIED2COMMENTSORQUESTIONSCONCERNINGTHISDOCUMENTMAYBESENTTOFCAINEMEA/LATAMATIATF16949FCAGROUPCOMPLEASEINCLUDETHEPHRASE“CSRISSUEINEMEA/LATAM”INTHESUBJECTLINEOFTHEEMAILCOMMENTSORQUESTIONSONDOCUMENTSORSTANDARDSCITEDWITHINTHISDOCUMENTSHOULDBEADDRESSEDTOTHEIRRESPECTIVEAUTHORS2APPLICATIONISO90012015,IATF169492016ANDTHISDOCUMENTDEFINEFUNDAMENTALQUALITYSYSTEMREQUIREMENTSFORORGANIZATIONSCONTRACTEDBYFCATOPROVIDEPRODUCTIONAND/ORMOPARPARTSANDCOMPONENTSTHESEREQUIREMENTSSHALLBEINCLUDEDINANYSCOPEOFREGISTRATION/CERTIFICATIONTOIATF16949ISSUEDBYANIATFRECOGNIZEDANDIATFCONTRACTEDCERTIFICATIONBODYINORDERFORTHEIATF16949CERTIFICATETOBERECOGNIZEDASSATISFYINGFCAORGANIZATIONCRITERIAFORTHIRDPARTYREGISTRATION/CERTIFICATIONSEEIATF16949,REMARKSFORCERTIFICATIONCUSTOMERSPECIFICREQUIREMENTSFORIATF16949MBOVOBDATE04/13/2017REVISION01PAGE4OF31NOTETHEOFFICIALLISTOFIATFRECOGNIZEDCERTIFICATIONBODIESCANBEFOUNDATHTTP/WWWIATFGLOBALOVERSIGHTORG/CERTIFICATIONBODIES/UNDERCONTRACT/ANDONFCAOFFICIALSTANDARDREPOSITORYBESTANDARDHTTPS/BESTANDARDFCAGROUPCOMALLIATF16949REQUIREMENTSANDTHEREQUIREMENTSOFTHISDOCUMENTSHALLBEADDRESSEDINTHEORGANIZATIONSQUALITYSYSTEMSEVERALSECTIONHEADERSWITHINTHISDOCUMENTAREFOLLOWEDBYTHESTATEMENT“NOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION”TOVERIFYTHATTHEREISNOAUDITABLEFCASPECIFICREQUIREMENTFORTHESECTIONTHEPRESENCEOFTHISSTATEMENTSHALLNOTBEINTERPRETEDTOMEANTHATOTHERCOMMERCIALORTECHNICALREQUIREMENTSDONOTEXISTFORTHESUBJECTADDRESSEDINTHESECTION,ORTHATEXISTINGCOMMERCIALORTECHNICALREQUIREMENTSARESUPERSEDEDBYTHISSTATEMENTIATF16949REGISTRATIONVERIFICATIONORGANIZATIONSSHALLSUBMITPROOFOFREGISTRATIONBYUPLOADINGADIGITALCOPYPDFOFTHEIRCURRENTREGISTRATIONCERTIFICATETOFCATOSQPSYSTEMSHTTPS/SQPFIATCOMNOTEUNLESSTHEORGANIZATIONSITEEXPERIENCESACHANGEINCERTIFICATIONSTATUSSEEBELOW,THEVERIFICATIONRECORDISVALIDFORTHELIFEOFTHECERTIFICATEPERIODICRESUBMISSIONSARENOTREQUIREDNOTIFICATIONOFIATF16949REGISTRATIONSTATUSCHANGEORGANIZATIONSSHALLNOTIFYFCAOFANYCHANGEINTHEIRIATF16949REGISTRATIONSTATUSVIASQPSYSTEMSUCHCHANGESINCLUDE,BUTARENOTLIMITEDTOINITIALCERTIFICATIONRECERTIFICATIONTRANSFEROFCERTIFICATIONTOANEWCERTIFICATIONBODYCERTIFICATEWITHDRAWALCERTIFICATECANCELLATIONWITHOUTREPLACEMENTTHESECHANGESREQUIRESUBMITTINGPROOFOFREGISTRATIONASDESCRIBEDABOVEIATF16949REGISTRATIONEXEMPTIONFCAMAY,ATITSOPTION,FULLYEXEMPTCERTAINORGANIZATIONSFROMIATF16949REGISTRATIONTHISEXEMPTIONGENERALLYAPPLIESTOTHOSEORGANIZATIONSWHOSEAUTOMOTIVEBUSINESSISOFSUCHLOWSIGNIFICANCETHATTHEYWILLNOTREGISTERTOISO/TS16949,BUTARESTILLNEEDEDASASUPPLIERTOFCAIDENTIFICATIONOFCANDIDATEORGANIZATIONSFORFULLEXEMPTIONFROMIATF16949REGISTRATIONISTHERESPONSIBILITYOFFCASUPPLIERQUALITYVERIFICATIONANDMAINTENANCEOFEXEMPTIONSTATUSISTHERESPONSIBILITYOFFCAPURCHASINGFORFURTHERSPECIFICDETAIL,CONTACTTHEPDREFERENCE866ACCEPTANCECRITERIA901102901102/08901102/109121CUSTOMERSATISFACTIONSUPPLEMENTAL08018SUPPLYQUALITYPERFORMANCESQP9223MANUFACTURINGPROCESSAUDITFGPPROCEDURE14FGPPROCEDURE151023PROBLEMSOLVING080181026CUSTOMERCOMPLAINTSANDFIELDFAILURETESTANALYSISREJECTEDPRODUCTTEST/ANALYSESFGPPROCEDURE1408018SUPPLYQUALITYPERFORMANCESQP90110033REFERENCESCITEDINTHESECUSTOMERSPECIFICREQUIREMENTSTHEPRINCIPALMANUALS/DOCUMENTSINVOLVEDARETHEFOLLOWINGISO90012015“QUALITYMANAGEMENTSYSTEMSREQUIREMENTS”IATF169492016“FUNDAMENTALQUALITYMANAGEMENTSYSTEMREQUIREMENTSFORAUTOMOTIVEPRODUCTIONANDRELEVANTSERVICEPARTSORGANIZATIONS”AUTOMOTIVECERTIFICATIONSCHEMEFORISO/TS16949RULESFORACHIEVINGANDMAINTAININGIATFRECOGNITION5THEDITIONFORIATF16949,1NOVEMBER2016NOTEALLREFERENCESTOTHE“RULES”INTHESECUSTOMERSPECIFICREQUIREMENTSREFERTOTHISFIFTHEDITIONOFAUTOMOTIVECERTIFICATIONSCHEMEFORIATF16949IATFMANUALMINIMUMAUTOMOTIVEQUALITYMANAGEMENTSYSTEMREQUIREMENTSFORSUBTIERSUPPLIERSMAQMSRAIAGMANUALPOTENTIALFAILUREMODEANDEFFECTSANALYSISFMEAANFIAMANUALAQ009FMEAAIAGMANUALMEASUREMENTSYSTEMSANALYSISMSAANFIAMANUALAQ024“ANALISIDEISISTEMIDIMISURAZIONE”CUSTOMERSPECIFICREQUIREMENTSFORIATF16949MBOVOBDATE04/13/2017REVISION01PAGE8OF31AIAGMANUALSTATISTICALPROCESSCONTROLSPCANFIAMANUALAQ011SPC“CONTROLLOSTATISTICODIPROCESSO”AIAGQUALITYMANUALSCQI8LAYEREDPROCESSAUDITGUIDELINECQI9SPECIALPROCESSHEATTREATSYSTEMASSESSMENTCQI11SPECIALPROCESSPLATINGSYSTEMASSESSMENTCQI12SPECIALPROCESSCOATINGSYSTEMASSESSMENTCQI14AUTOMOTIVEWARRANTYMANAGEMENTAGUIDELINEFORINDUSTRYBESTPRACTICESCQI15SPECIALPROCESSWELDINGSYSTEMASSESSMENTCQI17SPECIALPROCESSSOLDERINGSYSTEMASSESSMENTCQI19SUBTIERSUPPLIERMANAGEMENTPROCESSGUIDELINECQI23SPECIALPROCESSMOLDINGSYSTEMASSESSMENTCUSTOMERSPECIFICREQUIREMENTSFORIATF16949MBOVOBDATE04/13/2017REVISION01PAGE9OF314FCAITALYSPACUSTOMERSPECIFICREQUIREMENTSADDEDTOIATF169494CONTEXTOFTHEORGANIZATION41UNDERSTANDINGTHEORGANIZATIONANDITSCONTEXTNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION42UNDERSTANDINGTHENEEDSANDEXPECTATIONSOFINTERESTEDPARTIESNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION43DETERMININGTHESCOPEOFTHEQUALITYMANAGEMENTSYSTEMNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION431DETERMININGTHESCOPEOFTHEQUALITYMANAGEMENTSYSTEMSUPPLEMENTALNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION432CUSTOMERSPECIFICREQUIREMENTSNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION44QUALITYMANAGEMENTSYSTEMANDITSPROCESSES441NOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION4411CONFORMANCEOFPRODUCTSANDPROCESSESSEE32TABLEINSECTIONB4412PRODUCTSAFETYNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION442NOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION5LEADERSHIP51LEADERSHIPANDCOMMITMENT511GENERALNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION5111CORPORATERESPONSIBILITYNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION5112PROCESSEFFECTIVENESSANDEFFICIENCYNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION5113PROCESSOWNERSNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION512CUSTOMERFOCUSNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTIONCUSTOMERSPECIFICREQUIREMENTSFORIATF16949MBOVOBDATE04/13/2017REVISION01PAGE10OF3152QUALITYPOLICYNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION521ESTABLISHINGTHEQUALITYPOLICYNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION522COMMUNICATINGTHEQUALITYPOLICYNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION53ORGANIZATIONALROLES,RESPONSIBILITIESANDAUTHORITIESNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION531ORGANIZATIONALROLES,RESPONSIBILITIES,ANDAUTHORITIESSUPPLEMENTALNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION532RESPONSIBILITYANDAUTHORITYFORPRODUCTREQUIREMENTSANDCORRECTIVEACTIONSTHEORGANIZATIONSTOPMANAGEMENTSHALLINDIVIDUALIZEINITSSTRUCTUREATLEASTONECUSTOMERREPRESENTATIVEINTHEQUALITYDEPARTMENTAND/ORINTHETECHNICALAREATHEREPRESENTATIVESHALLHAVERESPONSIBILITYANDAUTHORITYTOENSURETHATTHESECUSTOMERREQUIREMENTSAREADDRESSEDANDIMPLEMENTED6PLANNINGFORTHEQUALITYMANAGEMENTSYSTEM61ACTIONSTOADDRESSRISKSANDOPPORTUNITIES6121RISKANALYSISNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION6122PREVENTIVEACTIONNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION6123CONTINGENCYPLANSNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION62QUALITYOBJECTIVESANDPLANNINGTOACHIEVETHEM621NOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION622NOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION6221QUALITYOBJECTIVESANDPLANNINGTOACHIEVETHEMSUPPLEMENTALNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION63PLANNINGOFCHANGESNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTIONCUSTOMERSPECIFICREQUIREMENTSFORIATF16949MBOVOBDATE04/13/2017REVISION01PAGE11OF317SUPPORT71RESOURCESNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION711GENERALNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION712PEOPLENOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION713INFRASTRUCTURENOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION7131PLANT,FACILITY,ANDEQUIPMENTPLANNINGSEE32TABLEINSECTIONB714ENVIRONMENTFORTHEOPERATIONOFPROCESSESTHEORGANIZATION,ONITSOWNLIABILITY,MUSTPROVIDEEVIDENCEWHENAPPLICABLEOFFIREPREVENTIONCERTIFICATE,ISSUEDBYTHECOMPETENTAUTHORITY7141ENVIRONMENTFORTHEOPERATIONOFPROCESSESSUPPLEMENTALNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION715MONITORINGANDMEASURINGRESOURCESNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION7151GENERALNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION71511MEASUREMENTSYSTEMANALYSISNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION7152MEASUREMENTTRACEABILITYNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION71521CALIBRATION/VERIFICATIONRECORDSNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION7153LABORATORYREQUIREMENTSNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION71531INTERNALLABORATORYNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION71532EXTERNALLABORATORYNOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION716ORGANIZATIONALKNOWLEDGENOFCACUSTOMERSPECIFICREQUIREMENTFORTHISSECTION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