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1、提高出院指导落实率,“爱心圈”活动进展,东城医院儿科 2018年6月,思考圈名,心连圈,爱心圈,呵护圈,圈名由来,爱的呵护,生命的诞生,希望的延续,圈介绍,圈员简介,圈会,Here is your text Here is your text Here is your text Here is your text Here is your text Here is your text Here is your text,团结 守护,一起呵护我们的孩子,共建爱心圈,我们的口号是,翅膀代表儿科全体护士齐心协力像和平鸽一样守护孩子 带来健康 红心代表护士用自己的爱心、善心去关怀每一个患儿 圆圈代表共

2、同托起一片蓝天,圈徽,儿科的“爱心圈”: “爱心”代表着每个成员对待 每个患儿都付出爱心,爱心贯穿工作 的每一个细节,使患儿得到最优质的照顾。借 助品管圈这一管理工具,使每一个我们都成为 科室的主人、成为质量观察员、改进员,为科室质量持续改进尽自己的一份聪明才智,意义,主题选定,对患儿及家属的健康指导问题,结合2017年满意度调查满意度不达标项目: 病房整洁度问题,护士静脉 静脉穿刺率问题,现状调查,主题选定,主题评价表,名词解释,是通过信息传播和行为干预 帮助个人和群体 掌握卫生保健知识 树立健康观念资源 有利于健康行为 和生活方式的教育活动与过程,出院指导,人员要及时、热情、主动,病人离院

3、前做好出院指导,提供疾病相关宣传手册,以普通话为基础,依据病人情况选择合适的语言,家庭护理内容,预防接种,指导病人出院后接种疫苗的注意事项,告知接种时间,告知预防接种前的注意事项,合理的饮食指导,塑造良好的环境,做好手卫生,提高免疫力,以以,预测和关注,定期电话回访,做好相应的指导,并记录,建立医患群,季节性流行病告知预防措施,提供科室电话,方便咨询,如何让病人出院后得到优质的家庭护理,图1 亲和图之资料整合亲和卡,选题理由,对患儿及家属 而言,对院方而言,对护理人员而言,了解疾病相关知识 减轻焦虑 促进健康 提高家属满意度,提高护士专业理论 及知识水平 提高责任心 改善医患关系 利于工作的开

4、展,提高工作效率 减少医疗纠纷,拟定活动计划书,备注:“ ”计划线,“ ”实施线,收集资料 整理资料,现状把握,住院患儿家属问卷调查,改善前问卷调查结果得分约 56,现状把握,患儿出院,医生提出(按规定允许出院,告知家属出院、完成出院宣教指导,完成宣教,患儿家属提出(需求自动出院,现状把握流程图,是否出院,家属签自动出院同意书,护士告知出院,完成出院健康宣教指导,2018-6.21至2018-7.13,收集地点:儿科病房,查检表,数据收集统计:50例患儿家属对出院指导掌握率检查表结果,改善前柏拉图,Here is your text Here is your text Here is your

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