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1、Self-introduction name age hobby job Linda Secret watch movies, shopping Teacher CatalogueAt the airport机场迎接Packing包装At the hotel入住酒店Shipment运输Making a telephone打电话Insurance保险Making an Appointment预约Claim & Settlement投诉和解决Administrative & Office English行政办公英语Signing the Contract签署合同Business E
2、stablishing & Inquiry商务关系建立和询盘Forms of trade贸易方式Offer & Counter-Offer报盘和还盘Marketing营销Banking Facilities银行业务Shopping购物Terms of Payment付款条件Sightseeing & Departure观光和送别Airport机场 airline 航空公司 e.g. 中国南方航空公司 China Southern Airlines 国泰航空公司 Cathay Airlines air terminal 候机大楼 departure/boarding ga
3、te登机口 airliner 大型客机 air minibus小型客机 tourist class经济舱 business class商务舱 first class头等舱 aircrew机组人员 captain机长 air hostess空姐1.The first impression is foremost.2.Preperation workflight number, arrival time, custom, hobby.reservation, check in.self-introduction.arrive in advance, confirm each others iden
4、tities.eye contact, handshake.greetingintroduce the services, facilities of the accommodation.Words and Expressions Excuse me请问 allow允许 introduce介绍 pick sb. up接某人 Dont mention it不客气 pleasure愉快,乐事 welcome欢迎 luggage行李 international国际化的 booming兴旺发达 schedule时间表 arrange安排 take your time不急 plant工厂 spare n
5、o efforts =spare no pains不遗余力 journey旅程 convenient方便的 appreciate感激,欣赏Guest: John SmithSecretary: Mary Wanga name plateSecretary: Excuse me, but are you Mr. Smith from the Tiger Trading Company of America?请问,您是美国Tiger贸易公司的史密斯先生吗?“Excuse me, but?”是与陌生人搭话时的礼貌用语。是与陌生人搭话时的礼貌用语。Secretary: Excuse me Madam/
6、 Sir, are you from America?Guest: Yes, I am.Secretary: Allow me to introduce myself./Let me introduce myself. 请允许我介绍一下自己。 I am Mary from Canton sports shoes import-export Corporation. 我是广州运动鞋进出口公司的玛丽。Secretary: Im here to meet you./ Im here to pick you up. 我是来这儿接您的。Guest: Nice to meet you! I am John
7、 Smith. Thank you for being so kind and picking me up.很高兴认识你!我是约翰.史密斯。谢谢你的好意。Secretary: Dont mention it! Its my pleasure. Welcome to China and enjoy staying here.不客气,这是我的荣幸。欢迎您来中国,希望您在这过得愉快。Guest: So, Mary, do you know where I can get my luggage? 那么,玛丽,你知道哪里可以拿到我的行李吗?Secretary: Sure. Please follow m
8、e. This way. 当然。请跟我来,这边请。Guest: OK.好的。luggage为不可数名词。为不可数名词。e.g. two pieces of luggage两件行李两件行李Secretary: We have a car over there to take you to your hotel. / Our car is out in the parking lot. 我们那边有辆车送您去宾馆。/我们的车就在外边停车场。 Do you have all your luggage here? 您的行李都在这儿吗?Guest: Yes, its all here. 是的,都在这儿了。
9、Secretary: Let me help you with this suitcase./ Let me help you to carry this suitcase. 让我来帮您提这只箱子。Guest: Thanks./ Its not heavy at all. Let me take it myself. Thanks a lot. 谢谢。/行李不重,还是我自己提吧。谢谢!Secretary: Did you have a nice journey, Mr. Smith? / Did you enjoy your journey?/How was your trip? 旅途愉快吗?
10、Guest: Yes. The flight was smooth. The service was good, too. 还不错,飞行很顺利,服务也不错。 Secretary: Mr. Smith, is this your first trip to visit China? 史密斯先生,这是您第一次来中国吗?Guest: Well, nope. I visit China frequently. 不,我常来中国。 But this is my first time to Guangzhou, such a beautiful, colorful and international cit
11、y. 但这确实是我首次来到广州,这个美丽、多姿多彩的国际化都市。Secretary: Thank you for your compliment. By the way, hows business these days? 谢谢您的夸奖。近来生意怎样?Guest: Everything is under control. Business is booming. 一切都好!生意兴隆!Secretary: Mr. Smith, here is the schedule that weve arranged for you, please look it over, and if its not
12、suitable for you, let me know. 史密斯先生,这是一份我们为您安排的时间表,请过目,如果有不适当的地方,请您指教。Guest: OK, let me have a look at it. Wait a moment. 好的,我看一下,稍等。Secretary: OK, take your time. 好的,不急。Guest: Well, that sounds perfect, expect for one thing, I was hoping that we could visit your plant on the 2nd day instead of the
13、 3rd day, if thats convenient for you? 很好,只是有一点,你看,这儿,我希望能在次日而不是第三天去参观贵工厂,方便吗?Secretary: OK, no problem. We will spare no efforts to help you enjoy your stay here.好的,没问题!我们会不遗余力地让您在这儿过得愉快!Guest: Thank you. I appreciate that. 谢谢!一般地,在商务场合表示感谢时,常用:Thank you.Thank you so much.Thank you very much.Thanks
14、 a lot.I appreciate it.Thank you for everything.一般地,在商务场合表示不用谢时,常用:You are welcome.Dont mention it.My pleasure.The pleasure is all mine.Thats all right.1.Are you from?您是从来的吗?e.g. Excuse me Sir, are you from America? 请问先生, 您是从美国来的吗?询问对方是哪国人?询问对方是哪国人?Where do you come from?Where are you from?What nati
15、onality are you?U.S.AmericanUnited StatesBrazilBrazilianHollandDutchBritainBritishFranceFrenchGermanyGermanItalyItalianSpain SpanishRussiaRussianChina中国ChineseNew Zealand新西兰New Zealander /KiwiUnited States美国AmericanPoland波兰PolishBritain英国BritishTurkey土耳其TurksAustralia澳大利亚AustralianGreece希腊GreekGerma
16、ny德国GermanIndia印度IndianFrance法国FrenchThailand泰国ThaiRussia俄罗斯RussianMalaysia马来西亚Malay/MalaysianSpain西班牙SpanishSingapore新加坡SingaporeanItaly意大利ItalianSouth Korea韩国South KoreanJapan日本JapaneseSouth Africa南非South AfricanMexico墨西哥Mexican/MexSwitzerland瑞士SwitzerBrazil巴西BrazilianVietnam越南Vietnamese2. I am he
17、re to do sth.我来是为了e.g. I am here to pick you up.我是来这里接您的。make an inquiry about your products. 询问贵方产品的价格。visit my client.拜访我的客户。visit my relative.拜访我的亲戚。kill my spare time.消磨时间。3. Thank you for很感激e.g. Thank you for everything that you have done for me.很感激你为我所做的一切。Thank you for your help. 很感激你的帮忙。Than
18、k you for your company.很感激你的陪伴。4. Do you know? 你知道吗?e.g. Do you know where I can get my luggage? 你知道哪里可以拿到我的行李吗? Do you know where is the railway station? 你知道火车站在哪里吗? subway station 地铁站 airport 机场 post office 邮局 PlaneTaxiTrainLight railSubwayShipCarBus5.How was 怎样?e.g. How was your trip? 旅途怎样? honey
19、 moon 蜜月 holiday 假期6. Is this your first trip to visit?这是您第一次到?e.g. Is this your first trip to visit China?这是您第一次到中国吗?1st (First) 第一第一2nd (Second) 第二第二3rd (Third) 第三第三4th (Fourth) 第四第四7. Hows these days? 近来怎样?e.g. Hows your research these days? 近来研究工作怎样? business 生意 family 家庭A: Excuse me, , you must
20、 be Ms Mary Klimm, right?B: Yes, I am Mary Klimm.A: How do you do? Ms Mary Klimm. . My name is Stone Smith.B: How do you do? Mr. Stone Smith. Its my pleasure to meet you here. and finally meet each other.A: How was your ?B: Its fine, fine, though the flight was long. Thanks for your .A: I you must b
21、e very tired?B: Yes, a little bit, but its OK.A: with your luggage. B: Thank you. There are a little bit heavy .A: This way, please. Our car is waiting outside. We will go to your hotel first and then you can . Then it will be almost lunch time. Well have lunch together.flight so glad to meet you he
22、re if Im not mistakenWeve talked on the phone for so many timesconcern suppose Allow me to help you though check in How to people from different countries in the world? Our world is into a whole list of different which have different races of people with different and different . Every country has its unique way of greeting people. In China, people greet each other by sayin
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