2023地平线报告 学生全面教育体验版(英)

2023EDUCAUSEHorizonReport®HolisticStudentExperienceEdition

2023EDUCAUSEHorizonReport®HolisticStudentExperienceEdition

THANKYOUTOOURHOLISTICSTUDENTEXPERIENCEHORIZONREPORTSPONSORS

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AVAYA

KathePelletier,JenayRobert,NicholeArbino,NicoleMuscanell,MarkMcCormack,JamieReeves,Belle

McDonald,andSusanGrajek,2023EDUCAUSEHorizonReport:HolisticStudentExperienceEdition

(Boulder,CO:EDUCAUSE,2023).

©2023EDUCAUSE

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NonCommercial-NoDerivatives4.0InternationalLicense.

ISBN:78-1-933046-19-8

EDUCAUSEHorizonReportisaregisteredtrademarkofEDUCAUSE.

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EDUCAUSEisahighereducationtechnologyassociationandthelargestcommunityofITleadersandprofessionalscommittedto

advancinghighereducation.Technology,ITrolesandresponsibilities,andhighereducationaredynamicallychanging.Formedin1998,

EDUCAUSEsupportsthosewholead,manage,anduseinformationtechnologytoanticipateandadapttothesechanges,advancing

strategicITdecision-makingateverylevelwithinhighereducation.EDUCAUSEisaglobalnonprofitorganizationwhosemembers

includeUSandinternationalhighereducationinstitutions,corporations,not-for-profitorganizations,andK–12institutions.Witha

communityofmorethan100,000individualsatmemberorganizationslocatedaroundtheworld,EDUCAUSEencouragesdiversityin

perspective,opinion,andrepresentation.Formoreinformation,pleasevisit

.

CONTENTS

ExecutiveSummary 4

Trends:ScanningtheHorizon 6

SocialTrends 8

TechnologicalTrends 10

EconomicTrends 12

EnvironmentalTrends 14

PoliticalTrends 16

KeyTechnologies&Practices 18

ArtificialIntelligence 19

AccessibleandInclusiveToolsandProcesses 22

SupportingStudentConnectionandBelongingwithTechnology 25

ExpandedMentalHealthSupportforStudents 28

UnifiedDataModelsforLearningAnalytics 31

BuildingDataLiteracyforUnderstandingandUsingStudentData 34

Scenarios 37

Growth 38

Constraint 39

Collapse 40

Transformation 41

Methodology 42

ExpertPanelRoster 45

EXECUTIVESUMMARY

I

ncreasingly,highereducationstakeholdersarerecognizingthevalue—andtheimperative—ofempoweringstudentstobring

theirwholeselvestocollegeand,tothatend,areprovidingholisticprogrammingandlearningopportunities.Fosteringstudentconnectionandbelongingthroughmultiplemodalitiesandprovidingproactiveandwide-rangingmentalhealthresources

whileattendingtoissuesofaccessibilityandinclusionareincreasinglycommononcampuses.Theartificialintelligence(AI)stormhasn’tsloweddownmuchsincethefallof2022,raisingquestionsaboutopportunitiesandrisk,aswellashighlightingtheneedforethicalguidelines.InpartduetothesurgeinAIuse,butalsoduetotheincreasinguseoftechnologyforalltypesofstudentsupport,greateramountsstudentdataarebeingcollected,promptingtheneedforsophisticateddatamodelsandexpandeddataliteracies.Holdingthisbalancebetween“studentashuman”and“studentasdata”becomesevenmorecomplexamidthepolarizingpoliticalenvironmentandtheforcesraisingquestionsabouttheverysustainabilityofhighereducation.

ForthisHorizonReporteditionfocusingonsupportingtheholisticstudentexperienceinhighereducation,panelistdiscussions

reflectedthesethemesandmindset.Thisreportsummarizestheresultsofthosediscussionsandoffersagroundedperspectiveonmultiplepossibilitiesforwhereourfuturemaybeheaded.ThisprojectwasanchoredinamodifiedDelphimethodologythatseekstoelevatethecollectiveperspectivesandknowledgeofadiversegroupofexperts,andthepanelists’activitieswerefacilitatedusingtoolsadaptedfromtheInstitutefortheFuture.

Trends

Asafirstactivity,weaskedtheHorizonpaneliststoprovide

inputonthemacrotrendstheybelievearegoingtoshape

thefutureofholisticstudentsuccessinhighereducationandtoprovideobservableevidenceforthosetrends.Toensure

anexpansiveviewofthelargertrendsservingascontext

forinstitutionsofhighereducation,panelistsprovidedinput

acrossfivetrendcategories:social,technological,economic,environmental,andpolitical.Afterseveralroundsofvoting,thepanelistsselectedthefollowingtrendsasthemostimportant:

Social

•Awarenessofmentalhealthchallengesandtheirimpactsisincreasing.

•UniversityenrollmentsaredecreasingintheUnitedStates.

•Studentinterestinonlineandhybridlearningisgrowing.

Technological

•AItechnologiesarebecomingmoresophisticatedandreadilyavailable.

•Moredataarebeingcollectedaboutstudents.

•Machinelearningisincreasinglybeingusedtoanalyzestudentdata.

Economic

•Concernsaboutthecostofhighereducationcontinueto

grow.

•Moreaffordablepostsecondaryeducationoptionsarebeingoffered.

•Highereducationcontinuestofacebudgetcuts.

Environmental

•Themarketforeco-friendlyproductsandrenewableenergyisgrowing.

•Foodinsecurityandpopulationdisplacementareincreasingduetoclimatechange.

•Theneedforclimateliteracyisgrowing.

Political

•PoliticalpolarizationisincreasingintheUnitedStates.

•Politiciansarebecomingmoreinvolvedwitheducationcurricula.

•ConcernsaregrowingabouttheimpactofAIonprivacy.

Followingtheidentificationoftrends,panelistswerethenaskedtoprovideadditionaldetailssubstantiatingeachtrend,aswellasanticipatedimpactseachtrendmighthaveonthefutureof

theholisticstudentexperience.

2023EDUCAUSEHorizonReport|HolisticStudentExperienceEdition4

KeyTechnologiesandPractices

Horizonpanelistswereaskedtodescribethekeytechnologiesandpracticestheybelievewillhaveasignificantimpactonthefutureoftheholisticstudentexperienceinhighereducation,withafocusonthosethataremostlikelytoeitheraccelerateormitigatethetrendsidentifiedasmostimportant.After

votingbythepanel,thefollowingsixitemsrosetothetopofalonglistoftechnologiesandpractices:

•Artificialintelligence

•Accessibleandinclusivetoolsandpractices

•Supportingstudentconnectionandbelongingwithtechnology

•Expandedmentalhealthsupportforstudents

•Unifieddatamodelsforlearninganalytics

•Buildingdataliteracyforunderstandingandusingstudentdata

Havingidentifiedthemostimportanttechnologiesand

practices,panelistswerethenaskedtoidentify—foreachkeytechnologyandpractice—whichtrendsmightbethemostimpacted,inwhatwaysstakeholdersmightleveragethetechnologyorpracticetosupporttheholisticstudentexperience,potentialriskshighereducationstakeholdersmightfacewhenimplementingthatparticulartechnologyorpractice,andfinally,thepotentialimpactofthatitemondiversity,equity,andinclusion.

Scenarios

Scanningthetrendssectionandthetechnologiesandpracticessection,wecanbegintogatherandarrangetheinformationwehaveintologicalpatternsthatcanhelpusenvisionanumberofscenariosforthefuture,scenariosforwhichwecouldstarttopreparetoday.Inthisreport,wepaintportraitsoffourpossiblefuturescenariosfortheholisticstudentexperienceinhigher

education:

•Growth:UnrestrictedgrowthofAItechnologies

proliferatesineveryareaoflife,acrosstheglobe.Highereducatorsquicklyrespondtotheneedforreskillingthe

currentandfutureworkforce,buttheystruggletocombattheescalatingmentalhealthcrisisandfoodandhousinginsecurity.

•Constraint:Thefutureofhighereducationis

threatenedbyfinancialuncertaintyandsocialunrest.Institutionsprioritizea“studentasconsumer”modeltostayafloat.Asindividualstakeholdersexpress

dissatisfactionwithhighereducation’snewimage,

leadersstruggletounitetheirinstitutionsinworkingtowardsurvival.

•Collapse:Aseriesofnaturaldisastersrenders

coastalregionsallovertheworlduninhabitable.Massivereorganizationsinpopulationandresourceseliminate

theexistenceofamiddleclass,forcefamiliestofocusonmeetingbasicneeds,andreducetheviabilityofformalhighereducation.

•Transformation:Theworldembracesartificial

intelligenceasthegreatesttechnologicaldevelopmentofthe21stcentury.Withafocusonsafeandethical

practices,highereducationadoptsAIinalloperationalareas.InstitutionsaretransformedbyAItools,enjoyinggreatrewards,balancedbygreatrisks.

2023EDUCAUSEHorizonReport|HolisticStudentExperienceEdition5

TRENDS:SCANNINGTHEHORIZON

I

nstitutionsofhighereducation,andtheteachingandlearningpracticestheyadopt,areinmanywaysproductsofthelargerenvironmentsofwhichtheyareapart.Collegesanduniversitiesarealwaysmadeupofpeoplelivingat

aparticularpointinhistory,residingtogetherinparticularcommunities,and

sharingaparticularmixtureofculturalideas,norms,andresources.Mapping

thefutureoftheseinstitutionsandtheirpracticesdemandsthatwepayattentiontothelargersocial,economic,andothershiftstakingplaceacrossourglobal

societythatmaybeimpactinghighereducationinprofoundways.

Tohelpusexploretheselargerforcestakingshapearoundhighereducation,

weaskedpaneliststosurveythelandscapeandidentifythemostinfluential

trendsshapingtheholisticstudentexperienceacrossfivecategories:social,

technological,economic,environmental,andpolitical.Thissectionsummarizesthetrendsthepanelistsvotedasmostimportantineachofthesecategories,aswellasanticipatedimpactsofandevidenceforeachtrend.

Manyofthetrendsidentifiedbypanelistsareunderlyingdriversputtingpressureonthefutureofhighereducation:decreasingenrollments,concernsaboutthe

costofhighereducation,budgetcuts,andtheincreasingavailabilityoflow-costalternativestohighereducation.Theimpactofpoliticalpolarizationandthe

involvementofpoliticiansineducationcurriculaalsohavethepotentialtoimpacthighereducationbroadly.

Fromatechnicalperspective,trendsrelatedtoAIandtheuseofdataare

discussed—thesharpincreaseintheavailabilityofandinterestinAI,aswell

astheincreaseindatacollectedaboutstudents.Panelistsnotedthatmachinelearningisincreasinglybeingusedtoanalyzestudentdata,whichbringswithitgrowingconcernsabouttheimpactofAIonindividuals’righttoprivacy.

Sometrendscenteringstudents’experiencesandtheirabilitytoparticipateinhighereducationarehighlighted,includingtheincreaseinawarenessaroundthechallengesandimpactsofmentalhealthandtheimpactofclimatechangeonfoodinsecurityandmobility.Thesedriversmayalsoimpactanothertrend

wehaveseenconsistentlysince2020:thegrowinginterestfromstudentsin

onlineandhybridlearning.Relatedtoclimatechange,panelistsalsopointedtothegrowingmarketforrenewableresources,aswellastheincreasingneedforclimateliteracy.

Takentogether,thesetrendsgivehighereducationinstitutionsalottoconsiderintermsofsustainability—economicandenvironmental;policyandprocessrelatedtoAI;andholistic,student-centered,flexiblesupportsandofferings.

Social

Awarenessofmentalhealth

challengesandtheirimpactsis

increasing.

Universityenrollmentsare

decreasingintheUnitedStates.

Studentinterestinonlineand

hybridlearningisgrowing.

Technological

AItechnologiesarebecoming

moresophisticatedandreadily

available.

Moredataarebeingcollected

aboutstudents.

Machinelearningisincreasingly

beingusedtoanalyzestudent

data.

Economic

Concernsaboutthecostofhigher

educationcontinuetogrow.

Moreaffordablepostsecondary

educationoptionsarebeing

offered.

Highereducationcontinuestoface

budgetcuts.

Environmental

Themarketforeco-friendly

productsandrenewableenergyis

growing.

Foodinsecurityandpopulation

displacementareincreasingdueto

climatechange.

Theneedforclimateliteracyis

growing.

2023EDUCAUSEHorizonReport|HolisticStudentExperienceEdition6

Political

Politicalpolarizationisincreasing

intheUnitedStates.

Thesummaryofthesetrendsisdrawndirectlyfromthediscussionsandinputs

providedbyourexpertpanelists,inkeepingwiththetraditionoftheDelphi

methodology.Eachofthetrendswasidentifiedandvotedonbypanelists

withoutinfluencefromtheEDUCAUSEHorizonReportstaff,asidefromour

Politiciansarebecomingmore

involvedwitheducationcurricula.

workorganizingandsynthesizingthepanelists’inputsforpresentationhere.

Concernsaregrowingaboutthe

impactofAIonprivacy.

Eachofthetrendsencompassesfarmorecomplexityandvariabilityacross

typesofinstitutionsandregionsoftheworldthancanbeadequatelycaptured

insuchabriefsummary.Indeed,theexpertpanelists—whorepresenta

varietyofrolesandinstitutionaltypeswithintheUnitedStates,aswellas

communitiesoutsideoftheUnitedStates—routinelyreflectedonthewaysin

whichtrendsaffectinstitutionsdifferentlyacrossdifferentsettings.Where

possible,we’vetriedtoaccountforthatvariability,thoughthereaderwill

certainlybringadditionalexperiencesandcontextsthatwouldfurtherbroaden

theseconsiderations.

2023EDUCAUSEHorizonReport|HolisticStudentExperienceEdition7

SOCIALTRENDS

H

ighereducationtakesplacewithinparticularsocialcontexts,andlearningexperiencesareshapedandcoloredbythe

peopleinteractingandbuildingrelationshipsthroughthoseexperiences.Thestudentexperienceinhighereducationisafundamentallysocialpractice,onethatisbetterunderstoodbymappingtheimportantsocialtrendsdevelopingwithinand

aroundit.

Awarenessofmentalhealth

challengesandtheirimpactsisincreasing.

Impact:Mentalhealthchallengesaffectpeopleworldwide,

andcollegestudentsarenoexception.Studentsare

experiencing

all-timehighratesofstress,depression,anxiety,

andsuicidalthoughts.

Mentalhealthcanaffectallaspectsofthestudentexperience,includingenrollmentandretention,

learningandacademicperformance,participation,and

engagementintheclassroomandinextracurricularactivities.Italsohasabearingonsocialrelationships,includingthose

withpeers,faculty,andstaff.Eventhoughmanystudentsarefacingmentalhealthchallengesnowmorethanever,they

arealsowillingtoseekhelp.Collegesanduniversitiesare

experiencingmassiveincreasesindemandformentalhealthservices,inadditiontorequestsforaccommodations.This

hascausedstrainforinstitutions,withmanyscramblingto

securementalhealthpractitionersinthemidstofanongoingshortageofmentalhealthworkers,inadditiontoresources

suchas24/7hotlineoperatorsandtelehealthservices.As

awarenessoftheseproblemscontinuestogrow,officialsat

someinstitutionsarethinkingbeyondtherapyandcounselingandarefindingwaystoadoptandembraceacultureofhealthandwellness.Approachesincludemodifyingcoursepolicies

tobemoreaccommodatingandflexible,trainingfaculty

andstafftoidentifystudentsindistress,andprovidingtools

andworkshopsonhealthandwellness.Movingforward,

institutionsneedtofindwaystohelpstudentsdealwith

thecommonfactorsthatnegativelyimpactmentalhealth,

suchascoursework/load,loneliness,financialconcerns,

bullying,andthestressassociatedwithbeingamemberof

anunderrepresentedgroup.Collegesalsoneedtofocuson

offeringtimelymentalhealthservicesthatcanbeaccessedviadifferentmethodsbasedoninstitutionaltypeandalsostudentneedsandpreferences(i.e.,somestudentspreferoff-campusservices,othersprefertelehealth,andstillotherspreferon-campusoron-siteservices).Fosteringaculturethatpromoteswellnesscanhelpreducestigma,increasestudentresilience,preventmentalhealthcrises,andprovidebetteroverall

supportforstudentsthroughouttheircollegejourney.

Evidence:Datafrom

theHealthyMindsStudy(HMS)

foundthatstudentmentalhealthissuesarerapidlyincreasing,andit’snotjustasymptomofthepandemic.Acommunicationsprofessor

at

SaltLakeCommunityCollege

usesZoompollstoconduct

anonymousmentalhealthcheck-inswithhisstudents.AnarticlefromInsideHigherEd

providesresourcesandguidance

forfacultytosupporttheirstudents’mentalhealth.

UniversityenrollmentsaredecreasingintheUnitedStates.

Impact:Since2010,undergraduateenrollmentsintheUnited

States

haveshownasteadydecline,

withasharpdropduringthepandemic.Thoughnumbershavesomewhatstabilizedsincethepandemic,

disparitiesinenrollments—acrossinstitutiontype

andstudentdemographics—remain.

Moregenerally,enrollmentdeclinesareexpectedtocontinueasthetraditionalpopulation

ofprospectivestudentsshrinksandasmorepeoplequestion

thevalueofacollegedegree.Enrollmentdeclineshavethe

potentialtoimpactthestudentexperienceinbothpositiveand

negativeways.Lowerenrollments,alongwithmoreofferings

ofonlineandhybridcourses,meanthatthereareandwillbe

fewerstudentsoncampus,whichwillimpactclasssize,supportservices,participationinextracurricularactivities,andtheabilityforstudentstoconnectwithpeersandwithcampuslifeoverall.

Panelistsofferedcompetingpredictionsforthewayslower

enrollmentsmightaffectclasssizesinthecomingyears.Ontheonehand,itcouldreduceclasssizes,whichmayimprovestudentlearningexperiences.However,itcouldalternativelyleadto

largerclasssizesduetoshortagesoffacultyatsomecampuses.Tuition-dependentinstitutionswillbedisproportionatelyimpactedbydecliningenrollmentsbecausetheywillcontinuetoexperience

budgetcuts,affectingtheirabilitytoprovidethevarietyof

resourcesandservicesneededtosupportstudentlearning

andwellness,inadditiontoprovidingrobustdegreeprograms.

Asenrollmentdeclinescontinue,institutionswilllookto

nontraditionalpopulationsforrecruitment,studentdiversitywillrise,thevarietyofstudentneedsandexpectationswillexpand,

and,thus,institutionswillneedtobereadytosupportincreasinglydiversestudentexperiences.

2023EDUCAUSEHorizonReport|HolisticStudentExperienceEdition8

Evidence:Accordingtoareportbythe

ECMCGroup,

only

abouthalfofGenZhighschoolersareconsideringpursuing

afour-yeardegree,adecreaseof20%comparedto2020.

KirkwoodCommunityCollege

willbeclosingormodifying

itsDentalTechnology,EnergyProduction,andDistribution

Technologiesprogramsandislayingofffacultyandstaffduetolowenrollments.

Studentinterestinonlineandhybridlearningisgrowing.

Impact:Overthepastfewyears,studentinterestand

enrollmentinonlineandhybridcourseshavequicklyincreased.Studentsstillhighlyvalueon-siteexperiences,butmanyhavefoundthatonlineandhybridcoursesoffermoreflexibility,

whichisespeciallyhelpfulforthosejugglingwork,family,andotherliferesponsibilitiesandissues.Tomeetgrowingdemand,institutionswillneedtodevelopmatureandfullyscaledonlineandhybridprograms.Tosupportstudentexperiencesacrossmodalities,institutionswillneedtogarnermorebuy-infrom

faculty;

studentinterestinonlinelearningoutpacesfaculty

interestinonlineteaching.

Institutionswillneedtoadopt

andmaintainappropriatetechnology,offersupportservicestomeettheneedsofvirtuallearners,andhirespecialists

withexpertiseindeveloping,implementing,andmanaging

onlinecoursesandprograms.Facultyalsoneedmoretime,

training,andsupport(e.g.,investmentsincentersforteachingandlearning)sotheycanteacheffectivelyacrossmodes.

Curriculumandassessmentdesignneedtoberevisited,

withamajorfocusonevidence-basedrecommendationsand

practicesregardingaccessibilityandwhichlearningdesigns

andassessmentstrategiesworkwellinonlineorhybridversuson-siteenvironments.Asmorestudentsenrollinonlineand

hybridcourses,thecollegeexperiencehasthepotentialto

changeinanumberofways.Onlineoptionsmighthelpmakeeducationmoreattainabletostudentswhoneedflexibilitytopursueeducation.Theselearningoptionsmightalsoimprovehealthandwell-beingforallstudentsbyallowingforabetterwork–lifebalance.Yet,therearealsopotentialchallenges.

Studentsenrolledinonlineorhybridcoursesmayfinditmoredifficulttoengageandmakemeaningfulconnections.Equityandaccessibilityissuesmightalsobeexacerbated;thedigitaldividecouldcontinuetogrow,withunderrepresentedandlow-incomestudentsbeingthemostimpacted.Ascollegesadoptandcontinuetooffermultiplelearningmodalities,theymustdevelopstructuresthatsupportaccessandqualitylearning

equallyacrossmodalities.

Evidence:AfacultymentorattheFoothill-DeAnza

CommunityCollegeDistrictisworkingwithfacultytoimprove

theirrelationshipswithstudentsinonlinelearning—humanizingonlinelearningshouldnotonlybenefitallstudentsbutalso

improveequityforstudentsfrommarginalizedbackgrounds.Onlinestudentorientationat

BlinnCollege

inTexashastrainedmorethan40,000studentstonavigatetheironlinecourses

effectively,improvingstudentsuccessrates,especiallyforeconomicallydisadvantagedstudents.

FURTHERREADING

InsideHigherEd

“StressIsHurtingCollegeStudents”

TheHechingerReport

“AnotherMillionAdults‘HaveStepped

OffthePathtotheMiddleClass’”

Forbes

“BytheNumbers:TheRiseofOnline

LearningintheU.S.”

|

2023EDUCAUSEHorizonReport

HolisticStudentExperienceEdition

9

TECHNOLOGICALTRENDS

T

echnologyisconstantlychangingandgrowingmoresophisticated.Astechnologiesbecomeoutdatedandnewtechnologiesareintroduced,institutionsofhighereducationmustconsistentlymonitortheusefulnessoftechalreadyimplementedandplanfornewtechnologiesthatenablemoreadaptivedecision-makingandmoreflexibleteachingandlearningexperiences.

Whatthosetechnologiesare,howtheyaredeployedacrosstheinstitution,andthewaysinwhichtheythemselvescontinuetoevolveisoneoftheongoinganddefiningstoriesofhighereducation.

AItechnologiesarebecomingmoresophisticatedandreadilyavailable.

Impact:ChatGPTlandedinhighereducationnotwithawhimperbutwitharesoundingroar.WhileAItechnologyhasbeenusedinhighereducationforyears,theintroductionofnewerandmore

sophisticatedtoolssuchasgenerativeAIhasputitbackinthe

spotlight,leavingmanywonderingwhattheimpactwillbeon

thestudentexperience.Manyarealreadyalarmedatstudents’

useofAItocompletecoursework,yetsomeareembracingAI

tools,notingthattheyalsohavethepotentialtoshapethestudentexperienceinpositiveways.Forexample,facultyareusingAItostreamlinecoursematerialgeneration,andsomeinstitutionsaredevelopingrecommendationsandbestpracticesforuseinthe

classroom,inadditiontousingAItopersonalizelearning,identifylearninggaps,andaccommodatestudentswithdisabilities.As

AItoolsbecomemoresophisticated,detectingtheirusewillonlybecomemoredifficult.Thus,highereducationshouldprepareforAItobeheretostayandnearlyimpossibletodetect.Curriculumandassessmentdesignneedtobereimagined.Facultyneedto

findwaystoadoptassessmentsthatminimizeopportunitiesforplagiarism,fosteringcreativityandcriticalthinking.It’salso

becomingclearthatgiventheubiquityofAI,manystudentswill

needliteracyinthesetoolstobepreparedfortheworkforce.

Withincreasingadoptionofthesetools,institutionswillfacenewprivacy,security,andethicalchallenges.Theymayalsoseean

increaseindemandforAIliteracytraining,largernumbersof

studentsenteringmajorssuchascomputeranddatascience,andnewprogramsthatfocusonlow-orno-codetechnologiesasAI

takesonmorecodingwork.

Evidence:ThereleaseofChatGPTisleadingto

asurgein

newfacultyhires.

TheUniversityatAlbanywillhire27new

AIfaculty,PurdueUniversitywillhire50newAIfaculty,and

EmoryUniversitywillhirebetween60and75newAIfaculty.

The

UniversityofTexasatAustin

announcedplanstolaunchanonlinemaster’sdegreeprograminartificialintelligence(MSAI),and

alreadymorethan4,000prospectivestudentshaverequestedinformationabouttheprogram.

Moredataarebeingcollectedaboutstudents.

Impact:Highereducationinstitutionsarecollectingmoreandmoredataontheirstudents.Withtherapidadoptionofonlineandhybridlearningmodesandeducationaltechnologiesduringthepandemic,inadditiontoincreasedpressuressurroundingenrollmentsandgraduationrates,therehasbeenanincreaseintheamountofdatabeingcollectedandasharperfocuson

usingdatatomakeinformeddecisions.Theuseofstudent

datahasgrowingpotentialtoimprovethestudentexperiencethroughidentificationandearlyinterventionforlearninggaps,personalizedl