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1Chapter4:Documentation
2Reasonsforchanges:TheGMP/GDPInspectorsWorkingGroupandthePIC/SCommitteejointly
3recommendedthatthecurrentversionofChapter4,ondocumentation,isrevisedtoreflectchangesin
4regulatoryandmanufacturingenvironments.Therevisedguidelineclarifiesrequirementsandexpecta-
5tionsfromRegulatoryAuthoritieswithregardstodocumentationandtakesintoaccountrelatedchanges
6forAnnex11oftheGMPGuide.
Documentmap
Principle
Datagovernancesystems
Riskmanagement
Generalrequirementsfordocumentation
MasterDocuments
GenerationandControlofDocumentation
Gooddocumentationpractice
SignaturesinGMPrelevantdocumentation
Retentionofdocuments
DataIntegrityindocumentation
HybridSystems
Glossary
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7PRINCIPLE
84.1.Documentationconstitutesanessentialpartofthequalityassurancesystemandiskeytoop-
9eratingincompliancewithGMPrequirements.Thevarioustypesofdocumentsandmeans
10usedshouldbefullyunderstoodanddefinedintheregulateduser'spharmaceuticalquality
11system.
124.2.Itshouldbedeterminedbytheregulateduserwhichlegalprovisionsapplytodocumentation
13consideringnewtechnologies,hybridsolutionsandservicesused.
144.3.Appropriatedocumentationpracticesshouldbeappliedwithrespecttothetypeofdocument
15regardlessoftheappliedtechnologyorserviceused.
164.4.Thepresentdocumentwassupplementedbyrequirementsregardingnewtechnologies,hybrid
17solutionsandnewservices,wherebyarisk-basedapproachaselementofadatagovernance
18systemisconsideredpivotalforscalabilityofintegritycontrolmeasures.
194.5.Qualityriskmanagementprinciplesshouldbeappliedtoensurethatthepharmaceuti-
20calqualitysystemincludessufficientinstructionaldetails.Itshouldfacilitateacommon
21understandingoftherequirements.Inadditiontoprovidingforrecordingofthevariouspro-
22cessesandrisk-basedevaluationofanyobservations,itshoulddemonstratetheongoingappli-
23cationofallrequirements.
244.6.Suitablecontrolsshouldbeimplementedusingarisk-basedapproachtoensuretheaccuracy,
25integrity,availability,andlegibilityofdocuments.Documentsshouldbefreefromerrorsand
26availableinhumanreadableform.
274.7.Documentationmayexistinavarietyofforms,includingpaper-based,electronic,orother
28means(e.g.photography,imagery,videoandaudiorecordings).Themainobjectiveofthe
29documentationsystemistoestablish,control,monitorandrecordallactivitieswhichdirectly
30orindirectlyimpactonallaspectsofthequalityandsafetyofmedicinalproducts,usingarisk-
31basedapproach.
324.8.Whetherdocumentsarecreated,stored,andmanagedelectronically,paperbased,byother
33meansorthroughahybridsystem,theymustmeetthesameGMPrequirementsforlegibility,
34accuracy,integrity,andcompletenessthroughoutthewholelifecycle.Thisalsoapplieswhen
35documentationisoutsourced.
364.9.TherearetwoprimarytypesofdocumentationusedtomanageanddemonstrateGMPcompli-
37ance:
38i.instructions(directions,requirements)and
39ii.records/reports.
40DATAGOVERNANCESYSTEMS
414.10.Regardlessofhowdocumentsarecreated,handled,stored,andmanaged(i.e.,usingelec-
42tronic,paper-based,orhybridsystems),theregulatedusershouldestablishadatagovernance
43systemintegraltothepharmaceuticalqualitysystemtodefine,prioritiseandcommunicate
44theirdataintegrityriskmanagementactivities.Arrangementsfordatagovernanceshouldbe
45documentedandreviewedregularly.
464.11.Regulatedusersshoulddesignandoperateadatagovernancesystemwhichprovidesanac-
47ceptablestateofcontrolbasedontheriskassessment,whichisdocumentedwithsupporting
48rationale.Adatagovernancesystemshouldbeconsistentwiththeprinciplesofqualityrisk
49management.
504.12.Toensureintegrityofdatathegovernancesystemshouldcovertheentiredatalifecycleand
51ensurecontrolscommensuratewiththeprincipleofqualityriskmanagement.Thedatalifecy-
52cleshouldreferto:
53i.Creationandrecordingofdata.
54ii.Processingof(raw)datatoreported(derived)data.
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55iii.Verificationofcompleteness,consistencyandaccuracyofalldata(rawandderived
56data).Forderiveddatathetraceabilitywhichallowsreconstructionofalldatapro-
57cessingactivitiesshouldbemaintained.
58iv.Decisionmakingrelyingondata(orderiveddata).
59v.Retaining,archivingandretrievalofdata.Toprotectitfromlossorunauthorisedal-
60terationitshouldbecommensuratewiththeprinciplesofqualityriskmanagement.
61vi.Retirementordestructionofdataattheendofthelifecycleinacontrolledmanner.624.13.Datagovernancesystemsshouldrelyonariskmanagementapproachandconsider:
63i.Datacriticality(impacttodecisionmakingandproductquality)and
64ii.Datarisk(opportunityfordataalterationanddeletion,andlikelihoodofdetection/
65visibilityofchangesbytheregulateduser’sroutinereviewprocesses).
664.14.Datagovernancesystemsshouldrelyontheincorporationofsuitablydesignedsystems,the
67useoftechnologiesanddatasecuritymeasures,combinedwithspecificexpertisetoensure
68thatdataintegrityiseffectivelycontrolledoverthedatalifecycle.
694.15.Datagovernancesystemsshouldaddressdataownershipthroughouttheentirelifecycle.
704.16.Datagovernancesystemsshouldconsiderthedesign,operationandmonitoringofprocesses
71andsystemstocomplywiththeprinciplesofdataintegrity.
724.17.Datagovernancesystemsshouldconsiderriskmitigation.Theeffectivenessofriskmitigation
73measuresshouldbereviewedregularly,regardlessofwhethertheyaretemporaryorperma-
74nent.Residualrisksshouldbereviewedperiodicallyandcommunicatedtomanagement.
754.18.Datagovernancesystemsshouldconsiderandensuretheperiodicreviewofserviceprovider’s
76datamanagementpoliciesandriskcontrolstrategiesintendedtominimisepotentialrisksto
77dataintegrity.Thefrequencyofsuchreviewsshouldbebasedonthecriticalityoftheservices
78provided,usingriskmanagementprinciples.
79RISKMANAGEMENT
804.19.Theregulatedusershouldadoptarisk-basedapproachindocumentationthroughouttheentire
81lifecycleofdata,regardlessofthetechnology,hybridsolutionorserviceusedandshould
82demonstrateanunderstandingfordatacriticality,datariskanddataquality.
834.20.Controlsoverthedatalifecycleshouldbeestablishedwhicharecommensuratewiththeprin-
84ciplesofqualityriskmanagement.Thedepthofdatagovernanceandriskmanagementactiv-
85itiesshouldbejustifiedandcommensuratewiththeriskstoproductqualityandpatientsafety.864.21.Decisionsontheextentofmeasurestoensuredataintegrityshouldbebasedonadocumented
87rationaleanddocumentedriskassessmenttakingintoconsiderationdatacriticalityanddata
88risk.
894.22.Irrespectiveofprocessesusedtogenerateelectronicdata,theymustbeincludedinthere-
90quirementsforthequalificationorvalidationoftherelevantcomputerisedsystemsaccording
91toAnnex11.
92GENERALREQUIREMENTSFORDOCUMENTATION
934.23.Thepharmaceuticalqualitysystemshoulddescribealldocumentsrequiredtoensureproduct
94qualityandpatientsafety.Documentsmaybecreated,recorded,provided,approved,commu-
95nicated,stored,andarchivedelectronically,paperbasedorinahybridsystem.Thereliance
96onelectronic,paper-basedordifferentmeans,hybridsolutionsorhostedservicesinmainte-
97nanceandretentionofdocumentationrequiresthecompliancewithallEUGMPprovisions
98includingAnnex11ifdecisionmakinginmanufacturing(e.g.batchreleasebasedonin-pro-
99cesscontrolsandprocessanalyticaltechnologies)issupportedbyautomaticvalidationscripts
100orartificialintelligence(Annex22).
1014.24.Theaccountabilityfortheintegrityofdocuments,recordsor(raw)dataproducedorprocessed
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withartificialintelligenceoranyotherautomaticmeans(e.g.validationscripts)restswiththeregulateduser.
4.25.Thesupportbyanyautomaticmeans(e.g.validationscriptsorartificialintelligence)shouldbeincludedinapharmaceuticalqualitysystemregardlessoftheservicelocatedonpremiseorasahostedservice.Therecordscreatedelectronicallyshouldenableatrendanalysisofquality-criticaldata.
4.26.Toensuredataintegrity,datawhichisrecordedorprocessedelectronicallyshouldnotbeconvertedtoorstoredinapaperformunlessitmeetstherequirementssetoutinsection13“hybridsystems”ortheconversionisvalidatedorverifiedforaccuracy.
MASTERDOCUMENTS
4.27.Specificallyrequiredmasterdocuments(notexhaustivelist):
i.SiteMasterFile:RefertoEUGMPGuidelines,Volume4“ExplanatoryNotesonthepreparationofaSiteMasterFile”.
ii.ValidationMasterPlan:Adocumentdescribingthekeyelementsofthesitequalifi-cationandvalidationprogram.Masterdocumentsshouldbeevaluatedandreviewedonaregularbasis.
iii.Instructions(directions,orrequirements)type:
-Specification:Refertoglossaryfordefinition
-ManufacturingFormulae,Processing,PackagingandTestingInstruction:Pro-videcompletedetailonallthestartingmaterials,equipment,andcomputerisedsys-tems(ifany)tobeusedandspecifyallprocessing,packaging,sampling,andtestinginstructionstoensurebatchtobatchconsistency.In-processcontrolsandprocessan-alyticaltechnologiestobeemployedshouldbespecifiedwhererelevant,togetherwithacceptancecriteria.
-Procedures:(OtherwiseknownasStandardOperatingProcedures,orSOPs),docu-mentedsetofinstructionsforperformingandrecordingoperations.
-Protocol:definedsetofactivitiestoprovideinstructionsforperformingandrecord-ingcertaindiscreetoperations.
-Technical/QualityAgreement:Writtenproofofagreementbetweencontractgiversandacceptorsforoutsourcedactivities.
iv.Record/Reporttype:
-Record:Provideevidenceofvariousactionstakentodemonstratecompliancewithinstructions,e.g.activities,events,investigations,andinthecaseofmanufacturedbatchesahistoryofeachbatchofproduct,includingitsdistribution.Recordsin-cludetherawdatawhichisusedtogenerateotherrecords.Forelectronicrecordsregulatedusersshoulddefinewhichdataaretobeusedasrawdata.Atleast,alldataonwhichqualitydecisionsarebasedshouldbedefinedasrawdata.
Recordscanalsoexistashybridrecordswhichisacombinationofpaperrecords,electronicrecordsorbyothermeans.Thecompletenessandintegrityofrecords,in-cludingallrelevantrawdataandmetadatashouldbeensuredandprotectedbasedonrisk.
-CertificateofAnalysis:Provideasummaryoftestingresultsonsamplesofproductsormaterials
1
togetherwiththeevaluationforcompliancetoastatedspecification.
1Alternatively,thecertificationmaybebased,in-wholeorin-part,ontheassessmentofrealtimedata(summar-iesandexceptionreports)frombatchrelatedprocessanalyticaltechnology(PAT),parametersormetricsaspertheapprovedmarketingauthorisationdossier.
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-Report:Documenttheconductofexercises,studies,assessments,projectsorinves-tigations,togetherwithresults,conclusionsandrecommendations.
Specifications
4.28.Thereshouldbeapprovedandupdatedspecificationsforstartingandpackagingmaterials,intermediate,bulk,finishedproducts,processaidsandotherqualitycriticalmaterial,asap-plicable.Specificationsshouldincludeallattributeswhicharerelevantforproductqualityoneachstageofmaterialormanufacture.
Specificationsforstartingandpackagingmaterials
4.29.Specificationsforstartingandprimaryorprintedpackagingmaterialsshouldincludetheprod-uctanditsreferencecode,ifapplicable:
i.Adescriptionofthematerials,including:
•Thedesignatednameandtheinternalcodereference.
•Thereference,ifany,toapharmacopeialmonograph.
•Theapprovedsuppliersand,ifapplicable,theoriginalproducerofthematerial.
•Aspecimenofprintedmaterials.
ii.Directionsforsamplingandtesting.
iii.Qualitativeandquantitativerequirementswithacceptancelimits.
iv.Storageconditionsandprecautions.
v.Themaximumperiodofstoragebeforere-examination.
Specificationsforintermediateandbulkproducts
4.30.Specificationsforintermediateandbulkproductsshouldbeavailableforcriticalstepsorifthesearepurchasedordispatched.Thespecificationsshouldbesimilartospecificationsforstartingmaterialsorforfinishedproducts,asappropriate.
Specificationsforfinishedproducts
4.31.Specificationsforfinishedproductsshouldincludeorprovidereferenceto:
vi.Thedesignatednameoftheproductandthecodereferencewhereapplicable.
vii.Theformula.
viii.Adescriptionofthepharmaceuticalformandpackagedetails.
ix.Directionsforsamplingandtesting.
x.Thequalitativeandquantitativerequirements,withtheacceptancelimits.
xi.Thestorageconditionsandanyspecialhandlingprecautions,whereapplicable.
xii.Theshelf-life.
ManufacturingFormulaandProcessingInstructions
4.32.Approved,writtenManufacturingFormulaandProcessingInstructionsshouldexistforeach
productandbatchsizetobemanufactured.
4.33.TheManufacturingFormulashouldinclude:
i.Thenameoftheproduct,withaproductreferencecoderelatingtoitsspecification.
ii.Adescriptionofthepharmaceuticalform,strengthoftheproductandbatchsize.
iii.Alistofallstartingmaterialstobeused,withtheamountofeach,described;
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185mentionshouldbemadeofanysubstancethatmaydisappearwhileprocessing,of
186processingaidsneededoranyothermaterialrelevantforproductquality.
187iv.Astatementoftheexpectedfinalyieldwiththeacceptablelimits,andofrelevantin-
188termediateyields,whereapplicable.1894.34.TheProcessingInstructionsshouldinclude:
190i.Astatementoftheprocessinglocationandtheprincipalequipmenttobeused.
191ii.Themethods,orreferencetothemethods,tobeusedforpreparingthecriticalequip-
192ment(e.g.cleaning,assembling,calibrating,sterilising).
193iii.Checksthattheequipmentandworkstationareclearofpreviousproducts,docu-
194mentsormaterialsnotrequiredfortheplannedprocess,andthatequipmentisclean
195andsuitableforuse.
196iv.Detailedstepwiseprocessinginstructions[e.g.checksonmaterials,pre-treatments,
197sequenceforaddingmaterials,criticalprocessparameters(time,tempetc)].
198v.Theinstructionsforanyin-processcontrolswiththeirlimits.
199vi.Wherenecessary,therequirementsforbulkstorageoftheproducts;includingthe
200container,labellingandspecialstorageconditionswhereapplicable.
201vii.Anyspecialprecautionstobeobserved.
202PackagingInstructions
2034.35.ApprovedPackagingInstructionsforeachproduct,packsizeandtypeshouldexist.These
204shouldinclude,orhaveareferenceto,thefollowing:
205i.Nameoftheproduct;includingthebatchnumberofbulkandfinishedproduct.
206ii.Descriptionofitspharmaceuticalform,andstrengthwhereapplicable.
207iii.Thepacksizeexpressedintermsofthenumber,weightorvolumeoftheproductin
208thefinalcontainer.
209iv.Acompletelistofallthepackagingmaterialsrequired,includingquantities,sizes
210andtypes,withthecodeorreferencenumberrelatingtothespecificationsofeach
211packagingmaterial.
212v.Whereappropriate,anexampleorreproductionoftherelevantprintedpackaging
213materials,andspecimensindicatingwheretoapplybatchnumberreferences,and
214shelflifeoftheproduct.
215vi.Checksthattheequipmentandworkstationareclearofpreviousproducts,docu-
216mentsormaterialsnotrequiredfortheplannedpackagingoperations(lineclear-
217ance),andthatequipmentiscleanandsuitableforuse.
218vii.Checksonfunctioningofanyelectroniccodereaders,labelcountersorsimilarde-
219vices.
220viii.Specialprecautionstobeobserved,includingacarefulexaminationoftheareaand
221equipmentinordertoascertainthelineclearancebeforeoperationsbegin.
222ix.Adescriptionofthepackagingoperation,includinganysignificantsubsidiaryopera-
223tions,andequipmenttobeused.
224x.Detailsofin-processcontrolswithinstructionsforsamplingandacceptancelimits.
225BatchProcessingRecord
2264.36.ABatchProcessingRecordshouldbekeptforeachbatchprocessed.Itshouldbebasedon
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227therelevantpartsofthecurrentlyapprovedManufacturingFormulaandProcessingInstruc-
228tions,andshouldcontainthefollowinginformation:
229i.Thenameandbatchnumberoftheproduct.
230ii.Datesandtimesofcommencement,ofsignificantintermediatestagesandofcomple-
231tionofproduction.
232iii.Identification(initials)oftheoperator(s)whoperformedeachsignificantstepofthe
233processand,whereappropriate,identification(initials)ofthepersonwhochecked
234theseoperations.
235iv.Thebatchnumberand/oranalyticalcontrolnumberaswellasthequantitiesofeach
236startingmaterialweighed(includingthebatchnumberandamountofanyrecovered
237orreprocessedmaterialadded).
238v.Anyrelevantprocessingoperationoreventandmajorequipmentused.
239vi.Arecordofthein-processcontrolsandtheinitialsoftheperson(s)carryingthem
240out,andtheresultsobtained.
241vii.Theproductyieldobtainedatdifferentandpertinentstagesofmanufacture.
242viii.Notesonspecialproblemsincludingdetails,withsignedauthorisationforanydevia-
243tionfromtheManufacturingFormulaandProcessingInstructions.
244ix.Approvalbythepersonresponsiblefortheprocessingoperations.
245Note:Whereavalidatedprocessiscontinuouslymonitoredandcontrolled,thenautomati-
246callygeneratedreportsmaybelimitedtocompliancesummariesandexception/out-of-
247specification(OOS)datareports.
248Withregardstodecisionmakinginmanufacturingsupportedbyautomaticvalidationscripts
249orartificialintelligencerefertoparagraph4ofthisdocument.
250BatchPackagingRecord
2514.37.ABatchPackagingRecordshouldbekeptforeachbatchorpartbatchprocessed.Itshouldbe
252basedontherelevantpartsofthePackagingInstructions.
2534.38.Thebatchpackagingrecordshouldcontainthefollowinginformation:
254i.Thenameandbatchnumberoftheproduct.
255ii.Thedate(s)andtimesofthepackagingoperations.
256iii.Identification(initials)oftheoperator(s)whoperformedeachsignificantstepofthe
257processand,whereappropriate,thenameofanypersonwhocheckedtheseopera-
258tions.
259iv.Recordsofchecksforidentityandconformitywiththepackaginginstructions,in-
260cludingtheresultsofin-processcontrols.
261v.Recordsofchecksthattheequipmentandworkstationareclearofpreviousproducts,
262documentsormaterialsnotrequiredfortheplannedpackagingoperations(lineclear-
263ance),thatequipmentiscleanandsuitableforuse,andthatanyelectroniccoderead-
264ers,labelcountersorsimilardevicesarefunctioningasexpected.
265vi.Detailsofthepackagingoperationscarriedout,includingreferencestoequipment
266andthepackaginglinesused.
267vii.Wheneverpossible,samplesofprintedpackagingmaterialsused,includingspeci-
268mensofthebatchcoding,expirydatingandanyadditionaloverprinting.
269viii.Notesonanyspecialproblemsorunusualeventsincludingdetails,withsigned
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270authorisationforanydeviationfromthePackagingInstructions.
271ix.Thequantitiesandreferencenumberoridentificationofallprintedpackagingmate-
272rialsandbulkproductissued,used,destroyedorreturnedtostockandthequantities
273ofobtainedproduct,toprovideforanadequatereconciliation.Wheretherearevali-
274datedelectroniccontrolsinplaceduringpackagingtheremaybejustificationfornot
275includingthisinformation
276x.Approvalbythepersonresponsibleforthepackagingoperations.
277Receipt
2784.39.Thereshouldbewrittenproceduresandrecordsforthereceiptofeachdeliveryofeachstarting
279material,(includingbulk,intermediateorfinishedgoods),primary,secondaryandprinted
280packagingmaterialsandQC-samples.Therecordsofthereceiptsshouldinclude:
281i.Thenameofthematerialonthedeliverynotesandthecontainers.
282ii.The"in-house"nameand/orcodeofmaterial(ifdifferentfroma).
283iii.Dateofreceipt.
284iv.Supplier’snameand,manufacturer’sname.
285v.Manufacturer’sbatchorreferencenumber.
286vi.Totalquantityandnumberofcontainersreceived.
287vii.Thebatchnumberassignedafterreceipt.
288viii.Anyrelevantcomment.
289ix.Ifapplicable,proofofverificationthattemperatureduringtransportationwerewithin
290theapprovedlimit.
2914.40.Thereshouldbewrittenproceduresfortheinternallabelling,quarantineandstorageofstart-
292ingmaterials,packagingmaterials,QCsamplesandothermaterials,asappropriate.
293Sampling
2944.41.Thereshouldbewrittenproceduresforsampling,whichincludethemethodsandequipment
295tobeused,theamountstobetakenandanyprecautionstobeobservedtoavoidcontamination
296ofthematerialoranydeteriorationinitsquality(referencetoEUGMPGuidelineVolume4,
297Chapter6“QualityControl”).
298Testing
2994.42.Thereshouldbewrittenproceduresfortestingmateria
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