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CONSUMER&
BRANDBrandKPIs
for
laundry
detergent:Ghadi
in
IndiaConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
1250Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Ghadi’sperformance
inthelaundrydetergent
market.Fieldwork:July2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofDecember202464%
of
Ghadi
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket?•Ghadi’sbrandingresonates
more
with
Gen
Z•Ghadigenerally
appealsto
men
more
than
women•Ghadirankstenthinawareness
withinthelaundrydetergent
market•Thepopularity
ratingof
Ghadi
is
45%•Ghadirankssixthinusage•Among
Ghadi
enthusiasts,31%
fallunderthehigh-income
category•Consumers
want
theirlaundrydetergent
brandstohavehonesty
/trustworthiness,
authenticity,andreliability•Interms
of
loyalty,Ghadiisoutside
the
Top
10
inIndia•Ghadihasascore
of
47%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Awareness
is
the
highest
scoring
KPI
for
Ghadi
at
76%Brand
profile:
snapshotBrand
performance
of
GhadiinIndia76%64%47%45%37%AwarenessPopularityUsageLoyaltyBuzz5Notes:Laundry
detergent‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,249,
all
respondents
(awareness),n=946,
respondents
who
know
the
individual
brand
(popularity),
n=946,
respondentswho
know
the
individual
brand
(usage),
n=352,
respondents
who
have
used
the
individual
brand
(loyalty),
n=946,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Ghadi’s
branding
resonatesmore
with
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations51%47%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeGhadibygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatGhadiislikedby0%
of
Babyboomers
and
9%
of
GenXers,
whereas
thetotalshareof
industryusers
is0%and13%,
respectively.41%40%ForMillennials
andGen
Z,
40%
and
51%
feel
positivelytowards
Ghadi,versus
41%
and
47%.
Socurrently,
forGhadi,Gen
Zconnects
most
with
theirbrandcompared
to
theoverall
industryuser.13%9%0%
0%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestolaundry
detergent,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=421,
Ghadi
enthusiast,
n=1,232,
laundry
detergent
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Ghadi
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Ghadishows
thatwomenareless
likely
to
haveanaffinity
with
thebrandcompared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofconsumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Ghadihasahigherproportionof
LGBTQIA+consumers
when15%80%19%36%64%41%59%64%
ofmen
likeGhadicompared
to
36%of
women,
whereas
forthe
overallindustry,59%
of
men
uselaundrydetergent
compared
to
41%
of
women.compared
to
theindustryusers
ingeneral.78%19%
ofGhadienthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to15%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
laundry
detergent,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=421,
Ghadienthusiast,
n=1,232,
laundry
detergent
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Ghadi
enthusiasts,
31%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.4%5%Single31%31%37%32%6%6%CoupleSingleparentNuclear31%
ofGhadienthusiastsarefrom
high-income
households.Ghadi’sbrandis
generally
enjoyed
morebyconsumers
who
arepartof
amulti-generational
household,
28%
of
Ghadienthusiastshavethiscurrent
livingsituation.5%5%36%20%23%Multi-generational28%26%35%33%33%ExtendedOther2%2%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
laundry
detergent,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=421,
Ghadi
enthusiast,
n=1,232,
laundry
detergentusersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
laundry
detergent
brands
to
have
honesty
/trustworthiness,
authenticity,
and
reliabilityBrand
profile:
qualitiesQualitiesuserswant
from
laundrydetergentbrandsForlaundrydetergent,
the
top
threequalitiesusers
want
from
abrand
arehonesty
/trustworthiness,
authenticity,andreliability.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%Ghadiusers
alsoappreciate
thesekeyattributes,indicating
Ghadiexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatGhadi
enthusiastsareleast
focused
onare
thrill/excitementandinclusiveness.ReliabilityExclusivityGhadishouldwork
on
promotinghonesty
/trustworthiness
toconvertenthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
laundry
detergent,
which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
laundry
detergent,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
laundrydetergent,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=352,
Ghadi
users’,n=421,Ghadi
enthusiast,
n=1,232,
laundry
detergent
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Ghadi
fans,
40%
state
that
they
get
excited
about
laundry
detergentproductsBrand
profile:
attitudesWhat
doconsumersthink
oflaundrydetergentingeneral?51%46%46%44%42%40%40%40%36%34%33%28%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trust
laundrydetergent
topicsrelating
toproductslaundrydetergentBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
laundry
detergentdo
youagree
with?”;
Multi
Pick;
“When
it
comes
tolaundry
detergent,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=421,
Ghadi
enthusiast,
n=1,232,laundry
detergent
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1164%
of
Ghadi
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
laundrydetergent,
the
averageawareness
ofabrandinIndiais69%.
Awareness
ofGhadi,however,
is
at76%.Awareness45%
ofIndianlaundrydetergent
users
saytheylikeGhadi,compared
to
anindustryaverage
brandpopularity
of38%.37%
ofindustryusers
inIndiasaythey
useGhadi,withthe
average
usageof
abrand
at31%.BuzzPopularity64%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
69%.Ghadihasbeen
noticed
more
inthemedia
comparedtootherbrands,with
a“Buzz”
score
of
47%
comparedto33%.Sooverall,
the
results
showtheir
performance
tobeabove
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Laundry
detergent‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,249,
all
respondents
(awareness),n=946,
respondents
who
know
the
individual
brand
(popularity),
n=946,
respondentswho
know
the
individual
brand
(usage),
n=352,
respondents
who
have
used
the
individual
brand
(loyalty),
n=946,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Ghadi
ranks
tenth
in
awareness
within
the
laundry
detergent
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofGhadiRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Surf
excelAriel97%97%96%95%94%87%86%82%80%76%24%23Tide4Wheel5RinUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6Nirma7PatanjaliMr.
WhiteGodrej
EzeeGhadi76%8Outofallrespondents,
76%
were
aware
of
Ghadi.Thisranksthemtenthcompared
tootherbrandssurveyedinthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
Ghadi
is
45%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofGhadiRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Surf
excelAriel75%69%60%54%46%45%42%40%40%39%23Tide4Rin45%Outofconsumers
who
knew
thebrand,
45%
saidtheyliked
Ghadi.Thisranksthemsixthcompared
tootherbrandssurveyed
inthismarket.5WheelGhadi55%67NirmaSunlightGodrej
EzeeHenko89PopularityN/A1014
Notes:“When
it
comesto
laundry
detergent,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=946,
respondents
who
knowthe
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Ghadi
ranks
sixth
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofGhadiRank#
BrandUsage
%69%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
laundrydetergent,
which
of
thefollowing
brandshaveyouused
inthe
past12
months?”.1Surf
excelAriel258%3Tide53%37%Outofconsumers
who
knew
thebrand,
37%
saidtheyused
Ghadi.Thisranksthemsixthcompared
to
otherbrandssurveyed
inthismarket.4Rin45%5WheelGhadi37%637%63%7SunlightGodrej
EzeeHenkoNirma34%834%930%UsageN/A1029%15
Notes:“When
it
comesto
laundry
detergent,
which
ofthe
following
brands
have
youused
in
the
past12
months?”;
Multi
Pick;
Base:
n=946,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
Ghadi
is
outside
the
Top
10
in
IndiaBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofGhadi’sconsumersRank#
BrandLoyalty
%89%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Surf
excelAriel282%3SunlightTide78%36%477%5Wheel75%6ActiveWhiteRin74%64%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
laundrydetergent,
which
of
thefollowing
brandsareyou
likelytouseagain
inthefuture?”.773%8Godrej
EzeeHenko72%969%Outofrespondents
whohaveused
Ghadi,64%
saidthey
would
usethebrand
again.LoyaltyN/A10Nirma68%16
Notes:“When
it
comesto
laundry
detergent,
which
ofthe
following
brands
areyoulikely
to
use
again
in
the
future?”;
Multi
Pick;
Base:n=352,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Ghadi
has
a
score
of
47%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofGhadiRank#
BrandBuzz%65%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Surf
excelAriel262%3Tide52%Outofconsumers
who
knew
thebrand,
47%
saidtheyhadheardaboutGhadiinthemedia.
Thisranksthemfourthcompared
to
other
brandssurveyed
inthismarket.4Ghadi47%47%5Rin45%53%6SunlightNirmaWheelHenkoActiveWhite37%737%836%935%BuzzN/A1034%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=946,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.•
Identifyandunderstandyourcoreaudiences•
T
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