电子商务英语 课件Unit 5 E-commerce Logistics Specialist

电子商务英语E-commerceEnglishLesson1OrderProcessingandDeliveryUnit5E-commerceLogisticsSpecialistLesson2SupplyChainManagementLesson3InternationalLogisticsandCross-border

E-commerceLesson1OrderProcessingandDeliveryWarm-upDialogueRole-playTaskFurtherStudyReadingGoalLearnaboutstrategiesforoptimizingorderprocessinganddelivery.Warm-upWritethecorrecttermbeloweachpicture.containertrucktankertruckrefrigeratedtruck1.______________________2._____________________3.____________________

refrigeratedtrucktankertruckcontainertruckDialogue电子商务物流专员Eason（E）在和电子商务客服专员Allen（A）确认订单信息。E:Hi,Allen,thisisEasonfromthelogisticsdepartment.I’dliketoconfirmorderNo.EC701withyou.A:Sure.Letmechecktheproductdetailsfirst.Thecustomerordered2kilogramsoforganictomatoesand3kilogramsofstrawberries.E:Correct.Didhementionanyspecialdeliveryrequests?Dialogue电子商务物流专员Eason（E）在和电子商务客服专员Allen（A）确认订单信息。A:Yes,heplacedemphasisonfreshnessandrequestedarefundforanydamagedgoods.Howareweensuringthedeliveryquality?E:We’lluseend-to-endcoldchainlogistics,sothegoodswillstayrefrigeratedfrompickuptodelivery.Ourcouriersaretrainedtohandlefreshordersfirstwithin24hours.A:Good.CanIinformhimofthecoldchainguarantee?Dialogue电子商务物流专员Eason（E）在和电子商务客服专员Allen（A）确认订单信息。E:Yes,pleasetellhimthatweguaranteefreshdeliveryandwillhandlereturnswithoutdelayifthere’sanydamage.A:Perfect.That’scrucialfororganicproducts.Hewillfeellessworried.E:Great.Thankyou.Bye!A:Bye!DialogueA.DecidewhetherthestatementsareTrue(T)orFalse(F).()1.AllencallsEasontoconfirmorderNo.EC701.()2.Thecustomerordered1.5kgoforganictomatoesand2kgofstrawberries.()3.Thecustomerdidn’tmentionanyspecialdeliveryrequests.()4.Theywilluseend-to-endcoldchainlogisticstokeepgoodsrefrigeratedduringdelivery.

F

F

F

TB.MatchtheEnglishexpressionswiththeChinesetranslations.Drawlines.DialogueRole-playMakeadialoguebetweenEasonandAllentoconfirmanorder.ReadingIne-commerce,accurateorderreceivingisthefirststeptoensuresmoothdelivery.Thiscriticalprocessdependsonstandardizedworkflowsandtechnologicaltools.Tobespecific,establishingaclearSOP(standardoperatingprocedures)isessentialtoconfirmdetailslikedimensions,colors,quantities,andspecialrequests.Additionally,OMS(ordermanagementsystems)cangetdataautomatically,whichreallyhelpscutdownmanualerrors.ReadingBeyondorderreceiving,efficientorderprocessingisbasedon1technologicalintegration.IntegratingGPS(globalpositioningsystem)withTMS(transportationmanagementsystems)optimizesdeliveryroutesinrealtime.WhencouriersuseGPS,TMScanautomaticallyreroutearoundtrafficjamstoensureon-timedeliveries.Ase-commercedevelops,suchtechnologicalintegrationimprovescurrentoperationsandpavesthewayfor2intelligentlogisticsnetworks.ReadingA.Fillintheblanksandchangetheformsifnecessary.1.On-timedelivery____________mainlyonaccurateorderinformation.2.Thenewappallows____________ofAItechnologyandonlineshopping.3._______________productdescriptionsmakeiteasierforcustomerstocompareitemsonline.4.Recommendationsystemsare_______oncustomers’browsingandpurchasehistory.standardbaseintegratedependdependsintegrationStandardizedbasedReading1.bebasedon基于练习：Livestreaminge-commercecampaignsarebasedonreal-timeinteractionbetweenhostsandviewers.中文：________________________________________________B.Learntheimportantphrasesinthetext.直播电商活动基于主播与观众的实时互动。Reading2.pavethewayfor为……铺平道路练习：TheuseofOMSpavesthewayforsmoothorderprocessing.中文：________________________________________________B.Learntheimportantphrasesinthetext.OMS的使用为顺畅的订单处理铺平道路。TaskGroupdiscussion:talkaboutthestrategiesforimprovingtheaccuracyoforderreceivingandtheefficiencyoforderprocessing.FurtherStudyLearnaboutthetypicalroutineworkprocessofane-commercelogisticsspecialist.Discusswithyourpartnerandunderstandthekeypoint.ThankYou电子商务英语E-commerceEnglishLesson1OrderProcessingandDeliveryUnit5E-commerceLogisticsSpecialistLesson2SupplyChainManagementLesson3InternationalLogisticsandCross-border

E-commerceLesson2SupplyChainManagementWarm-upDialogueRole-playTaskFurtherStudyReadingGoalLearnabouttheimportanceofsupplychainmanagement.Warm-upWritethecorrecttermbeloweachpicture.recycledmaterialsgreenenergydronedeliverycarbonemissions1.__________________2._________________________greenenergyrecycledmaterialsWarm-upWritethecorrecttermbeloweachpicture.recycledmaterialsgreenenergydronedeliverycarbonemissions3.___________________4._____________________dronedeliverycarbonemissionsDialogue电子商务物流专员Eason（E）和供应商的销售代表Luke（L）、制造商的生产计划员Mia（M）、仓库主管Jade（J）及零售商的采购人员Nina（N）在线下会议上沟通，以确保按时交付。E:Goodmorning,everyone.Thanksforcoming.Let’sgothroughthesupplychainforthenewproductline.Luke,whencanweexpecttherawmaterials?L:We’vegotalltherawmaterialsready.Wecanstartdeliveringthemtothefactoryinthreedays.E:Great.Mia,cantheproductionmeettheschedule?Dialogue电子商务物流专员Eason（E）和供应商的销售代表Luke（L）、制造商的生产计划员Mia（M）、仓库主管Jade（J）及零售商的采购人员Nina（N）在线下会议上沟通，以确保按时交付。M:Noproblem.Ourproductionlinesareallset.Oncewereceivetherawmaterials,we’llstartproductionrightaway.E:Jade,howaboutthewarehouse?Isitreadyfortheproducts?J:Sure.We’vesetasideenoughspaceforstorage.Theworkersarealsotrainedtohandlethenewproducts.Dialogue电子商务物流专员Eason（E）和供应商的销售代表Luke（L）、制造商的生产计划员Mia（M）、仓库主管Jade（J）及零售商的采购人员Nina（N）在线下会议上沟通，以确保按时交付。E:Nina,whatabouttheretailers?N:Retailersarewaitingfortheproductstobeavailableinthewarehousesothattheycanstartpromotingintheirstores.E:Perfect.Weneedtoensuresmoothhandoversbetweeneachstage.Ifthereareanyissues,let’scommunicateimmediately.DialogueA.Chooseaproperansweraccordingtothedialogue.()1.Whatisthemaintopicofthemeeting?A.Discussingnewproductdesign.B.Reviewingthesupplychainforanewproductline.C.Planningamarketingstrategyforretailers.

BDialogueA.Chooseaproperansweraccordingtothedialogue.()2.WhathasMiapreparedforproduction?A.Allproductionlinesareready.B.Newmachineshavebeenpurchased.C.Additionalworkershavebeenhired.

ADialogue()3.WhathasJadedonetopreparethewarehouse?A.Shehashiredmoredeliverydrivers.B.Shehassetasideenoughstoragespaceandtrainedworkers.C.Shehasorderednewinventorymanagementsoftware.

BDialogue()4.Whyareretailerswaitingtoplaceorders?A.Theyarewaitingformarketresearchresults.B.Theyarewaitingforapricediscount.C.Theyarewaitingfortheproductstoarriveatthewarehouse.

CB.MatchtheEnglishexpressionswiththeChinesetranslations.Drawlines.DialogueRole-playMakeadialogueamongEason,Luke,Mia,Jade,andNinatoensuretheon-timedeliveryofthenewproductline.ReadingAsupplychainislike1ateamofdifferentpartsworkingtogethertogetproductsfrommakerstobuyers.ReadingFirst,suppliersproviderawmaterials.Forexample,amobilephonefactoryneedssupplierstosendchipsandscreens.Next,manufacturersturnthesematerialsintofinishedmobilephones.Then,warehousesstorethemobilephonessafely,almostlikeahomeforproducts.Afterthat,logisticsteamsarrangeshipping.Trucks,ships,orplanestransportmobilephonesfromwarehousestostores.Finally,retailersselltheproductstocustomers.Yourlocalmobilephonestoreisagreatexample.ReadingAllthesepartsmustcooperateclosely.Ifonepartfails,likeadelayinshipping,thewholechainslowsdown.That’swhy2communicationisessentialinsupplychainmanagement.ReadingA.Fillintheblanksandchangetheformsifnecessary.1.Logisticsteams_____________shippingroutestotransportgoods.2.Adelayinshippingcan_______downthewholesupplychain.3.Ifproductionlines_____,thewholechainfacesproblems.4.Alldepartmentsmust_____________closelytokeepthechainefficient.slowfailcooperatearrangearrangeslowfailcooperateReading1.belike像练习：Ane-commerceplatformislikeadigitalmall,wherethousandsofsellersdisplayproductstoglobalbuyers.中文：_______________________________________________________________B.Learntheimportantphrasesinthetext.电商平台像一个数字商场，在那里，成千上万的卖家向全球买家展示商品。Reading2.that’swhy这就是为什么练习：Bigdatacanpredictcustomerpreferences.That’swhymoresellersareusingittochooseproducts.中文：_______________________________________________________________B.Learntheimportantphrasesinthetext.大数据能预测顾客偏好，这就是越来越多的卖家使用它来选品的原因。TaskGroupdiscussion:talkaboutthekeypartsofasupplychain.FurtherStudyLearnaboutthegreensupplychain.Discusswithyourpartnerandunderstandthekeypoint.Thegreensupplychainreferstoanenvironmentallyfriendlyapproachtomanagingproductflows.Itaimstominimize(将……降至最低程度)environmentalharmandboostresourceefficiency,matchingglobalcallsforsustainabledevelopment.FurtherStudyLearnaboutthegreensupplychain.Discusswithyourpartnerandunderstandthekeypoint.Inpractice,manycompanieshavealreadytakenaction.Forexample,somefocusonusingrecycledmaterialsintheirproductsandenhancingenergyefficiencyinmanufacturing.InChina,severalelectronicsmanufacturersareadoptinggreensupplychainpractices.Theychooseeco-friendlymaterials,reducepackagingwaste,andoptimizelogisticstolowercarbonemissions.Thesemeasuresnotonlyprotecttheenvironmentbutalsoenhanceacompany’sreputationandlong-termcompetitiveness.ThankYou电子商务英语E-commerceEnglishLesson1OrderProcessingandDeliveryUnit5E-commerceLogisticsSpecialistLesson2SupplyChainManagementLesson3InternationalLogisticsandCross-border

E-commerceLesson3InternationalLogisticsandCross-borderE-commerceWarm-upDialogueRole-playTaskFurtherStudyReadingGoalLearnaboutinternationalshippingmethodsandthegrowthofcross-bordere-commerce.Warm-upWritethecorrecttermbeloweachpicture.railtransportairfreightcontainership1.___________________2._________________3._________________containershiprailtransportairfreightDialogue电子商务物流专员Eason（E）在和顾客Grace（G）讨论适合的国际运输方式。E:Goodmorning,Grace!ThisisEasonfromthelogisticsdepartment.HowcanIhelpyou?G:HiEason!IneedtoshipproductstoLondon.Whataretheoptionsforinternationalshipping?E:Wemainlyofferseafreight,airfreight,andinternationalexpress.Letmeexplaintheiradvantagesanddisadvantages.Dialogue电子商务物流专员Eason（E）在和顾客Grace（G）讨论适合的国际运输方式。G:Great,thanks!E:Seafreightisthecheapestforlargeorders.Butit’sslowandusuallytakes25to35daysfordirectroutesfromChinatoLondon.G:WhatifIneeditfaster?E:Airfreightisquicker,taking5to10days.It’sgoodforurgentorders,butcosts3to5timesmore.Dialogue电子商务物流专员Eason（E）在和顾客Grace（G）讨论适合的国际运输方式。G:Whataboutinternationalexpressshipping?E:Itisthefastestbutthemostexpensive.Ittakes3to5daysfordoor-to-doordelivery.G:Myorderis300kilogramsandneedstoarrivein2weeks.Whatdoyourecommend?Dialogue电子商务物流专员Eason（E）在和顾客Grace（G）讨论适合的国际运输方式。E:Airfreightisperfect.It’sfasterthantheseaandcheaperthaninternationalexpressforyoursize.What’smore,weofferfreecustomsclearance.G:Soudsgood!I’llchooseairfreight.E:Great!I’llsendyouadetailedquote.Haveaniceday!DialogueA.DecidewhetherthestatementsareTrue(T)orFalse(F).()1.Thelogisticsdepartmentoffers3internationalshippingoptions.()2.Internationalexpressshippingcostslessthanairfreight.()3.Airfreightdoesnotincludecustomsclearanceservice.()4.Grace’sorderweighs300kilogramsandneedstoarrivein2weeks.

T

F

F

TDialogue()1.Whatisthemainadvantageofseafreightmentionedintheconversation?A.Itisthefastestoption.B.Itoffersfreecustomsclearance.C.Itisthecheapestforlargeorders.

CB.Chooseaproperansweraccordingtothedialogue.Dialogue()2.WhyisairfreightrecommendedforGrace’sorder?A.Itisthecheapestoptionfor300kilograms.B.Itcandeliverwithin2weeks.C.Itprovidesdoor-to-doorservice.BB.Chooseaproperansweraccordingtothedialogue.Dialogue()3.Whatisthecostdifferencebetweenairfreightandseafreight?A.Airfreightcoststhesameasseafreight.B.Airfreightcosts3to5timesmore.C.Airfreightcostshalfasmuch.

BDialogue()4.WhyisinternationalexpressshippingnotrecommendedforGrace’sorder?A.Itistooexpensivefor300kilograms.B.Itistooslowforherneeds.C.ItdoesnotdelivertoLondon.

ARole-playMakeadialoguebetweenEasonandGracetodiscussdifferentwaysofinternationalshipping.ReadingCross-bordere-commercehasseensignificantgrowthinrecentyears,drivenby1severalkeyfactors.Firstly,technologicaladvancementsplayavitalrole.WidespreadInternetaccess,user-friendlyshoppingapplications,andsecurepaymentsystemshavemadeinternationalonlineshoppinghighlyconvenient,enablingsmoothpayments.Secondly,consumers’demandfordiverseproductsfuelsthisexpansion.Localmarketsoftenlackdiversity,whilecross-bordere-commerceplatformsofferavastrangeof2uniqueitemsglobally.Thirdly,governmentsaroundtheworldhaveimplementedsupportivepolicies,suchasreducedtaxesandfastercustomsclearance,easingtheirdevelopment.Finally,competitivepricingattractsmanyshoppers,whooftenfindbetterdealsontheseplatforms.Thesekeyfactors,workingtogether,willlikelysustainitsgrowth.ReadingA.Fillintheblanksandchangetheformsifnecessary.1.Clearcommunication___________smoothcoordinationbetweene-commerceandlogisticsteams.2.Fastcustomsclearanceis________tocross-bordertradeandlogisticsefficiency.3.The__________ofcustomsruleschallengesinternationallogisticsincrossbordersales.4.Cross-bordershoppersgaineasy________