商务英语教程第3版梁艳智课后参考答案

KeytoUnit1InterviewandRecruitmentLead-inII.1.aposition2.acurriculumvitae3.references4.ID5.receptionReading11.T2.T3.F4F5TReading21.T2.T3.F4.F5.TPracticalExercisesSection1I.1.d2.c3.a4.e5.bII.1.workingforourcompany2.underhighpressureandtimelimitation3.bepaidaccordingtomyabilities.4.isverygoodatmakingtherightdecision5.attractsmanyyoungpeoplelikeme6.ourmajorproductsandmarketshare7.careerobjective8.particularstrengthsorweaknesses9.full-timeorpart-time10.thankyoufortheinterviewyesterdayIII.1.B2.C3.A4.C5.B6.A7.B8.B9.C10.BIV.employers2.applicants3.beneficial4.opportunity5.declinedutilizing7.candidate8.position9.policies10.resumeV.经理将按到达的先后次序接见这些应征者。2.当安德鲁接受面试时，他给人印象深刻，因此他被雇用了。3.招聘人员表示，他们仍很难找到适当的人选.4.在面试中能够使你强有力的是能够给出和他们的特定需求有关的实例。5.成功的申请人应签署管理其活动的《职业行为准则》。6.请将您的个人中英文简历及相关证件发送给我们。7.从你的简历中，我知道你已经在现在这个公司工作3年了。8.随信附上我的简历，里面详细列举了我的资历和经历。9.面试时提前几分钟到达，可以表现出你会是个守时的员工。10.如果您能给我写一封推荐信，我将不胜感激。Section2I.1.Foster2.CustomerServices3.officeassistant4.938II.C2.A3.D4.C5.DKeytoUnit2DescribingtheCompanyLead-in:7651432Reading11.T2.T3.F4.F5.FReading21.T2.F3.F4.F5.TPracticalExercisesSection1I.1.managingdirector2.humanresources3.headoffice4.annualturnover5.publicrelationsII.1subsidiary2customers3division4brandsproductionsites6researchcentre7product8turnover9marketleader10marketshareIII.1.B2.C3.C4.C5.A6.A7.B8.A9.C10.BIV.1.I’dliketosayafewwordsabouttheorganizationalstructureoftheABCCompany.2.Whatdoyoumainlydealin?3.Mr.Smithisresponsibleforrunningthecompanyand(is)accountabletotheBoardofDirectors.4.Wouldyoupleasebriefusonthehistoryofyourcompany?5.Inadditiontotheparentcompany,DEFCompanyhasthreesubsidiaries.6.SoleproprietorshipisthemostbasicformofbusinessorganizationintheUnitedStates.7.MayIaskyouwhatbusinessyou'rein?8.We

hopeto

setupajointventure

with

your

corporation.9.

Investor

can

be

either

anaturalpersonor

a

legal

entity.

\o"点击发音"10.InChina

the

stock

exchange

is

ingeneral

anon-profit-making

legal

entity.V.作为单独的法律实体，公司必须付税。今年我们公司的销售有了显著增长。我们希望在合资企业中占有50%以上的资本份额。我们是世界上最大的巧克力制造商，占据了全球巧克力销量的4%。我公司是中国最大的家具产品代理商，经销商和连锁商业机构。一份在线公司简介能够吸引顾客、潜在员工和投资者。索尼是日本跨国集团公司，总部设在日本东京。它是世界第五大媒体集团，年收入超7.730万亿美元。福特汽车公司由亨利·福特在1903年6月16日创立的。我们集中发展的是名优品牌，而且我们着眼于产品组合的质量。Section2I.1.Production/Research&Development2.Advertising&Promotions3.Southern4.FinancialManagementII.1.18732.Sweden3.morethan160,0004.Automobiles&motorcycles5.SwitzerlandKeytoUnit3TelephoningLead-inA.6B.7,10C.4,9D.5E.3,8,12F.1G.14 H.11 I.2 J.13ReadingReading21.F2.F3.T4.F5.TPracticalExercisesSection1I1.Chrisspeaking2.IsNancySmithhere,please?3.ifshe’savailable.4.Justholdon5.withacustomerrightnow.6.metotakeamessage/toleaveamessage?7.assoonasshecomesback8.I’mafraidIdidn’tcatchyourname.9.upalittle10.I’llgiveyoumynumberII.1.through 2.up 3.at4.at 5.on6.for…from7.about8.outof9.in…with10.forIII.prospective2.previous3.contact4.online5.client6.market7.preparation8.result9.originally10.employeeIV.1.B2.B3.A4.B5.B6.A7.C8.A9.B10.BV.1.我们可以通过电话与世界大部分地区的人联系。2.秘书要他把电话号码留下来。3.她宁愿给他写信也不愿给他打电话。4.假如我知道你的电话号码，我早就给你打电话了。5.手机是几乎所有人实现沟通的最重要手段之一。6.你一查清就给我打电话好吗？我的号码在电话簿里。7.打电话预先定座肯定胜似排队等候。8.打电话的时候，请把说话音量保持在一个正常的水准。9.我们不用再花那么多时间去排队或者打电话付账单或者办理预约了，这些事情我们都可以通过网络完成。10.人们能感觉到你传递给他的真正信息，不论你们是通过电话交谈，当面交谈或在网上。Section2I.010-010-88992756334-568913806473245.4:153o’clockJuly9050727779380045883458922013FromApril19to21II.1.noon 2.ourflightarrangements 3.8:40or12:10.4.whichonesuitsyoubetter?5.bye-mail6.yourvisittoBerlinnextmonth.7.aproblem. 8.theticketsonthatdaywerefullybooked.9.0407460192410.09846749425.11.Germany.12.metlastweekinRome 13.furnishingproducts.14.ifyouhavegottheliteratureIsentyou.15.callinandseeyou.16.66735498.WritingTaskTelephoneMessageDate________________Time__________________.For:BobFrom:PeterJacksonCompany:NECNumber:0205634864Message:Petercalledaboutthetrainingprogram,urgent,wantyoutocallback.Messagetakenby:FrankWHILEYOUWEREOUTTo:Mr.LeeDate:______________________From:RobbyHendersonCompany:NokiaTel:212456-9872ReturnedyourcallPleaseringback(√)willringbackMESSAGEMr.Hendersoncalledtoaskyoucallhimbackhomearound8am.Signed:________________KeytoUnit4OfficeRoutinesLead-inclip2.printer3.scanner4.stapler5.papershredder6.filingcabinet7.photocopier8.stickynote9.scotchtape10.bulletinboard11.binder12.faxmachinePracticalExercisesSection1I.about,leave,in,with,if,makeII.1.retail2.superiors3.purpose4.employer5.item6.status7.audience8.entirely9.executives10.conciseIII.1.havetobe

quite

familiarwith

office

routine.

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her

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listed

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based

in

Changsha

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his

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routine

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daytoday

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work?

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routine

staff

meeting.

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10.introduceyoutothecompany’srulesandregulations.IV.B2.A3.B4.A5.A6.A7.C8.B9.C10.AV.至今，本人已有十年工作经验，且熟悉一切办公例行工作。秘书必须熟悉日常办公并有自己的主见。计算机可以使工作人员更快更容易地处理办公室工作。日常的办公室工作已经委托给了他的执行人员。我安排全体职员会议，准备各种日程，还干些办公室的其他日常工作。一些经理和行政人员担心远程办公会破坏办公室的日常工作。他每天朝九晚五做着办公室的日常工作，兼顾每周三个晚上的培训。我是一个很好的速记打字员，对秘书工作很了解。她必须回信、留言、安排约会和接电话。如果你无法改变办公室里事物运行的方式，想办法帮助你自己应付这些问题。Section21.miss2.on 3.meet 4.right 5.take 6.show 7.confirm 8.wondering9.many 10.where11.free 12.upper 13.sure 14.if 15.aboutII.1.1.somethinginteresting2.becauseIwaslate3.taketheMTR4.whatdoyoudo5.makelotsofcalls,6.haveabreak7.themostimportantthing2.1.toourcompany2.tosendyourman3.Hereismycard.4.haveagoodtrip5.havesomecoffeeIII.3514726Keytounit5BusinessMeetingsLead-in1.participants2.effectiveness3.minutes4.venue5.refreshments6.handoutsReading21.T2.F.3.F.4.T5.TPracticalExercisesSection1I.1.A2.N3.D4.A5.E6.I7.H8.L9.J10.M11.G12.K13.B14.A15.F16.CII.1.anyotherbusiness 2.Iwouldliketosaysomething 3.toraise4.ofconflicts 5.comeupwith 6.takeavoteon7.up8.Firstofall 9.askyou10.IdofeelquitestronglyIII.1.A2.C3.C4.C5.A6.C7.C8.BIV.till

tomorrow

morninghas

sent

thedelegates

tothe

conference

isprovidedwith

facilitiesattended

the

meeting\o"点击发音"howto

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stoodby\o"点击发音"what

will

be

taken

upatthe

next

meeting

\o"点击发音"willdealwiththeseproblems

10.tofixupa

meeting

Section2I.1.Icallthismeetingtoorder.2.Wehavealotofmaterialtocovertoday.3.Dideveryonegetanagenda?4.Iproposeweaccepttheminutes.5.Motioncarried.6.DoIhaveasecond?7.Allinfavor?8.Canyoupleaseelaborate?II.2431765III.1.D2.C3.C4.D5.BKeytoUnit6BusinessTravelLead-inI.1.F2.E3.B4.A5.H6.D7.C8.GII.1.B2.G3.H4.I5.D6.E7.A8.C9.F10.JReadingReading1T2.F3.T4.F5.TReading21.T2.F3.T4.F5.TPracticalExercisesSection1I.1.suitcase2.flight3.board4.vacation5.restaurants6.aspect7.department8.souvenirs9.colleagues10.noveltyII.1.ifitispossibletoarrangeshoppingforus2.keepintouchwithyou.3.thatyourstayinBeijingisapleasantone.4.thematteroftheschedule,5.acopyoftheitinerarywehaveworkedout6.yourflightfordomesticflights

7.allyouridentificationisvalid8.fornewdocumentstobeprepared.9.beabletouseautomaticcheck-infacilities10.atthe

firm’s

expenseIII.in.2.for3.to4.in5.on.up6.to7.for8.in9.to10.toIV.A2.B3.C4.C5.C6.B7.C8.A9.B10.CV.航空大酒店是您商务旅游及会议的最佳选择。你可以把商务旅行和休假结合起来。根据你的目的地，你可能需要为自己安排一些住宿。如果你在国际旅行，你需要在离开前获得签证。有一个行程表是最简单的方法，确保你能按日程旅行。别忘了记下你的航班的登机和起飞时间。如果你在国内出差，可能不需要护照。即使在国内航班上，你也需要一个有效的，国家签发的身份证。没有正确的身份证明可能会耽误甚至完全阻止你的旅行。压缩商务旅行可能会对企业盈利造成很大的负面影响。Section2Listening1A2.A3.C4.B5.A6.B7.A8.A9.B10.BII.Listening2:Dialogue（1）jetlag,alongflight,Sleep,lucky,timedifferences.Dialogue（2）Haveagoodflight,Smokingornon-smoking,aisleseat,luggage,suitcasescales,boardingcardDialogue（3）Journey,alittlesouvenir,Verysuccessful,paidfor,manageWritingTaskIamwritingtoacknowledgeyourletteronMarch1st.Thankyou

verymuchforyourcompliments.duringyourvisittoourfactory.havethisopportunitytoshowyouourofficeandfactory.amlookingforwardtomeetingyounexttime.KeytoUnit7TradeShowsLead-in1.economic2.exhibition3.domestic4.conference5.customs6.transaction7.property8.interests9.leading10.professionalReading1T2.F3.F4.T5.TPracticalexercisesSection1I.1.tradefair 2.booths 3.standout 4.benefitfrom5.presentation 6.Brochure 7.Giveaway 8.exhibitionhall9.discount 10.floorplansII.B2.C3.B4.B5.B6.B7.A8.C9.C10.BIII.1.A/F 2.G 3.E 4.D/G 5.B6.C 7.F/H 8.F9.J10.IIV.1.onboothspace2.atatradeshow3.allmaterialsareproperlydisplayedandready4.conveyimportantcompanyinformationtoattendees5.alargeoutdoorssceneasthebackdrop6.suchasthesizeanddesignofthestand.7.tomeetnewprospects.8.launchingnewproductsandimprovinguponmarketshare.9.assembleateamofpeoplewhohavethenecessaryskillsandexperience.10.provideagoodpre-exhibitionservice.V.1.三大最受欢迎的展会是在伦敦和柏林举行的。2.远离入口的摊位有15%的折扣。3.我们需要为产品展示预留空间。4.工作人员必须知道如何进行展示，了解最基本的解决问题的方法。5.带有公司网址和琅琅上口的广告语的钢笔就很奏效。6.顾客可能会问一些关于产品的基本问题，如价格、折扣、发货时间、保修期等。7.我们的谈话方式及行为方式显现出我们是否真的关心顾客的看法与感受。8.一个友好的微笑是帮助潜在顾客放松的重要方式。9.我们的姿势可以反映出我们的自信与个性。10.允许潜在顾客在不受你打扰的情况下接近展品。Section2Listening1A.1.Germany, 2.1,000,000 3.27 4.497,7305.57,880sqm. 6.facilities 7.functionrooms, 8.relaxedyetproductive9.side-by-side 10.reachedII.Listening2DialogueA 1.T 2.T. DialogueB 3.F. 4.T.DialogueC 5.F 6.T DialogueD 7.F. 8.T.DialogueE 9.F 10.F DialogueF 11.T 12.FDialogueG13.T.24.FIII.1.agreatdeal2.isheld3.largestcities4.twiceayear5.world-wide 6.increaseKeytoUnit8MarketingandSalesReadingReading11.F2.F3.T4.F5.TReading21.F2.T3.T4.T5.TPracticalExercisesSection1I.1.catalogue2.customer3.detail4.distribution5.leaflet6.marketer7.promotion8.worthwhile9.survey10.surpassII.1.WhatcanIdoforyou?2.It’sonsale3.howtousethisvideocamera4.first,youmustchargethebattery.5.WhatshouldIdonext?6.Presstheredbuttondown.7.IfyouwanttoknowmoreIII.1.h2.g3.f4.e5.d6.c7.b.8.a.IV.1.C2.C3.B4.A5.C6.A7.B8.B9.C10.CV.我们已经特意加固包装，以便使货物可能遭到的损坏减小到最小。请告诉我们贵方对规格及数量的要求，以便我方尽快制定出报价。有关运输唛头的条款你们有什幺异议吗？请您看看合同中有关支付的规定。在实施此项销售计划之前，我们必须先试探一下目标市场的潜力。本周末我们将不得不加班去拿到最后一个订单。它使得他们能够更加强烈地锁定他们预定的销售目标。把大幅降价作为销售策略将损害你们企业的盈利能力。利润增长的部分原因是他们采用了新的市场策略。我们积极采用国际先进管理模式更清楚地了解市场动态。Section2I.listening11.A2.B3.A4.B5.A6.B7.A8.B9.A10.BII.listening21.Doingasurvey1.tomakeasurvey2.Weneedsomedata3.recommendedittome.4.threetimesaweek.5.Whydoyouliketo6.lowerthepriceabit.2.Recommendation1.bodybuildingequipment2.highlyrecommend3.canbefolded.4.2300yuan. 5,thehula-hoop 6.servethepurpose.III.PairWork57163248WritingTaskoneofthelargestclothingimportandexportcorporationsinSingaporespecializinginknitwearlight,gracefulandattractiveWehavealreadyestablishedbusinessrelationshiparefavoredbycustomersbothathomeandabroadEnclosedisacopyofourlatestcatalogwiththepricelist.aspecialdiscountof10%duringthismonth.KeytoUnit9ProductPresentationLead-in3791821051146PracticalExercisesSection1I.Theorder:1647253II.1.over2.in3.of4.about5.by6.on7.for8.on9.to10.In11.on12.like13.back14.up15.downIII.1.B2.A3.A4.C5.BIV.1.My

presentation

should

clarifyany

questionsthat

you

might

have.2.I

askthemwhat

they

hopeto

get

out

ofthe

presentation

3.Effective

presentation

slides

only

have

one

message

per

slide.

4.Iwasaskedtogiveashortpresentationontheaimsoftheplan.5.Therewillbetimeforquestionsattheendofthepresentation.6.Iamdelightedtohavetheopportunitytopresentthispresentation.

7.Mypresentationisdividedintothreemainsections.

8.Pleasefeelfreetointerruptmeifyouhavequestions.

9.Ihopethatyou’realittlecleareronhowwecanachievesalesgrowthof20%.

10.ThisrelatesdirectlytothequestionIputtoyoubefore.V.我们应该意识到以下几点。我希望我今天的展示能够在我开始讲述的那几个方面给予你们帮助。所以你希望我能够对我们的策略做出更进一步的说明？你们是一群很用心的观众。这与我一开始的陈述相一致。正如你所记得的那样，我们十分关心产品的销售增长问题。如果您能在展示之后提问，我将会很感激。我知道时间不多了，所以我会简短说明。我感到很荣幸有机会在这么多杰出的观众面前发言。如图所示，房屋价格已经大幅度上升。Section2I.BBBAAII.ABCBBBATheseller256791011Thebuyer134812131415KeytoUnit11CustomerServiceReadingReading11.F2.T3.F4.F5.TReading21.T2.T3.F4.F5.TPracticalExercisesSection1I.PersonA:3,1,2,6,5,4PersonB:2,5,1,3,4II.1.acustomerservicerepresentative2.replaceit3.regularmaintenancechecksfreeofcharge4.thewarrantyonthismachine5.Aftertheexpirationoftheguarantee6.Thequalityofourproductsisguaranteed.7.yourafter-saleservice8.themostadvancedtechnology9.chargefortherepairs10.verypopularwiththeyoungpeopleIII.B2.A3.C4.A5.B6.C7.B8.A9.B10.A11.AIV.1.我们为给您带来不便道歉。2.我们很遗憾，损坏的主要原因是包装不良，没有被充分加固。3.我们已经就你们提出的索赔做了仔细研究。4.我们对你方遭受的损失深表歉意，同意向你们赔偿500美元。5.货运提单显示货物表面状况良好，因此，该损害我方并无责任。6.根据检查员报告，损坏是由于运输中操作不小心造成的。7.在线解决问题比致电客服中心成本低得多。8.由训练有素的人员提供优异的客户服务是我们成功的基础。9.客户服务有效地连接所有的物流活动。10.对于实行客户满意调查来说，最重要的事情是你得到答案以后怎么做。Section2I.Dialogue1I’macustomerservicerepresentative.2.itdidn’tproducecold.3.I’llsendatechniciantorepairit.4.Pleasewaitamoment.5.Istomorrowmorningconvenientforyou?6.therepairisfreeofcharge.Dialogue2.1.MayIhaveafewminutesofyourtime?2.I’mconductingamarketresearch.3.Iknowyourhandbag.4.It’snotveryconvenient.5.quitedifferentfromourpreviousones.6.mayIhaveyouroccupationandaddress?II.Dialogue1Aquilt.2.Thereisaholeinthequilt.3.Shedidn’tgethermoneybackbecausethequiltwasbeyondthreedays.Dialogue2LastFriday.2.Ifsomethingiswrongwiththecomputerwithintwomonths,hecanbringitback.3.Fortwoyears.III.1.WhatcanIdoforyou?2.What’swrongwithit?3.I’msorrytohearthat.4.I’llbegladtochangeitforanotheroneifyoulike.5.AnythingIcandoforyou?6.Noproblem.7.It’sfreeofchargeBASISFORCOMPARISONE-COMMERCEProcessingofTransactionsAutomaticAccessibility24×7×365PhysicalinspectionGoodscannotbeinspectedphysicallybeforepurchase.CustomerinteractionScreen-to-faceScopeofbusinessWorldwidereachInformationexchangeProvidesauniformplatformforinformationexchange.ResourcefocusDemandsidePaymentCreditcard,fundtransferetc.DeliveryofgoodsTakestimeKeytoUnit13AdvertisingStrategyLead-in1.滴滴香浓，意犹未尽。（麦斯威尔咖啡）2.只溶在口，不溶在手。(M&M巧克力)3.天长地久。(斯沃奇手表)4.理解就是沟通。(爱立信)5.成功之路，从头开始。(飘柔)6.饮可口可乐，万事如意。(可口可乐)7.科技以人为本。(诺基亚)8.钻石恒久远，一颗永流传。(第比尔斯)9.蚊子杀杀杀。(雷达牌驱虫剂)10.分享此刻，分享生命。(柯达胶卷)Reading11.T2.F3.F4T5FReading21.T2.T3.F4.F5.TPracticalExercisesSection1I.1.ofonat2.withbyofInsuchas3.withoutatforinofII.1.广告客户2.广告公司3.广告攻势4.买方市场5.广告订单6.商业广告7.赠品广告8.媒体计划9.媒体空间10.可见机会11.可能的客户/潜在的客户12.盛誉13.销售收入14.赞助15.目标市场16.品牌偏好17.国内市场18.口头广告III.1.A2.B3.C4.B5.D6.A7.C8.D9.B10.AIV.budgetmillionsofdollarsperyearforadvertising.advertisementsplacedinnewspapersandmagazines.

particularlysuitableforsmallbusinesseswithlimitedadvertisingbudgets.deliverpromotionalmessagestotargetedcustomers.

thattargetyoung,well-educatedrmthemaboutacompany’sproductsorservices.

Businessesofallsizesshouldestablishanonlinepresence.Placingadvertisementsonline.connectsaproductorservicewithinterestedconsumers.10.isexpectedtoshowa38percentincreaseby2019.V.网络广告是现代广告投放商认为最有效的宣传方式之一。有的人相信多花钱做广告比生产质量好的产品更重要。满意的顾客是最好的广告，这是商界的格言。我写信是来应征你们昨天在《泰晤士报》上广告招聘的个人助理职位。他们在当地报纸上刊登广告招聘一名秘书。我们正在尽最大努力做广告推销贵方商品。我是应报纸上的招聘广告之邀来参加面试的。第二种广告效果是增加产品的销售量。请把我们产品的广告张贴在你们商店的橱窗里。如果电视广告吸引人的话，增加产品销售和对公司的认识确实是可能的。Section2I.1.existingcustomers2.directmarketing3.electronicmail4.messages5.broadest6.currentcustomer7.therelationship8.customerloyalty9.acquiringnewcustomers10.purchasesomethingII.1.③everyday2.①kids3.②husband4.①football5.③$29.956.②bottle7.②15%8.②737-5501KeytoUnit14PublicRelationsLead-inInviting2,5,10Gift-giving1,4,8Congratulating7,11Toast3,6,9ReadingReading11.T2.F3.F4.F5.TReading21.T2.F3.T4.T5.TPracticalExercisesSection1I.1.mustbeveryadeptat2.Ifnegotiationsareinvolved3.Iproposeatoasttoourfriendshipandcooperation,cheers!4.havemorechancestocooperate5.tookcontrolof6.theopeningofthenewcompany7.Pleasetakeit.8.tooktheformofad9.abarrageofquestions10.thinkofourbossasII.1.back2.from3.to4.in5.with6.under7.like8.with9.at10.toIII.1.B2.C3.A4.A5.B6.C7.C8.B9.B10.AIV.积极推广公司的正面形象是最具挑战性的工作之一。传统广告业的技能将会让位给公共关系技能。我们本应认识到公共关系的重要性。酒店的入住率因尼日利亚的安全危机而受损。他们试图保持良好的公共关系。公关专家是客户与外界之间必不可少的纽带。公关人员需要准备声明和新闻稿，协调宣传活动。公关专家需要性格开朗，口才好，写作能力强，能够快速准确地进行研究。他们还需要能够缓和危机，促进成功。媒体宣传是指你向记者提供客户信息，试图得到媒体的报道。Section2I.Dialogue11.invitingmetoyourcompany’sparty.2.hasimprovedtheinvestmentenvironment3.todobusinesswithus.4.benefitforeigninvestors.5.I’mverygrateful6.here’stoourcooperationandfriendship,cheer!Dialogue21.congratulationson2.I’mveryglad3.Wishyougreatprosperityandgoodluck4.Welookforwardtodoingbusinesswithyou5.providegoodserviceforyou.II.Dialogue11.Tomorrow.2.Abeautifultie.3.Yes.Butwedon’tknowwhatitisbecauseitisnotmentioned.Dialogue21.ToadinnerpartyatBeijingHotel.2.Yes,heacceptsit.3.Fridayevening.4.Theywillfixatimetotalkthebusiness.III.1.Goodafternoon.2.MissLee.3.youarefreeatthattime?4.youcancome?5.Thankyouverymuch.6.hereisasmallgiftforyou.7.MayIopenitnow?8.asouvenirforyourvisit9.Don’tmentionit.KeytoUnit15PerformanceAppraisalLead-invaluable2.maintenance3.interaction4.performanceweakness6.qualitative7.excellent8.motivationReading21.T2.F3.F4.T5.TPracticalExercisesSection1I.1.on2.into3.about4.at5.with6.up7.through8.out9.in10.withII.1.recruitment2.higher3.employees4.attendance5.unacceptable6.anxiety7.argues8.effective9.identify10.annuallyIII.1.vital2.aware3.comments4.interaction5.productivity6.performance7.positive8.attributes9.progress10.previousIV.1.Bytellingtheemployeewhereheissuccessful.2.wherehecancontributemoretotheorganization.3.hasimportanceinrewardmanagement.4.isto

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