跨文化交流课件

KinesicCommunicationMovementoftheBodyinCommunication1Takeoutablankpaperandnumberitinthefollowingway…1.2.3.4.a.b.5.6.7.a.b.8.2Howmuchdoyouknowaboutbodylanguage?1.AccordingtopsychologistAlbertMehrabian,ofthetotalmeaningofaspokenmessage,whatpercentcomesfromfacialexpressions/othernon-verbalcommunication?2.TrueorFalse:Asmileisoneofthefewformsofnonverbalexpressionthathasthesamemeaningallovertheworld3.ThenumberofdifferentcommunicativeexpressionsAmericansmakewiththeirfaceis:6,33,50,or120?3Howmuchdoyouknowaboutbodylanguage?4.a.Whennegotiating,whichcountry’speoplehasthelongesteyecontact?b.Shortest?-Japanese,Americans,Brazilians5.TrueorFalse:Countingonthefingersfrom1to5isauniversalnonverbalgesture6.Whichgroupshavethefirmesthandshakes?a.VietnameseandFilipinosb.GermansandAmericansc.EgyptiansandMoroccans4Howmuchdoyouknowaboutbodylanguage?7.a.Inwhichcitydocouplessittinginacafétoucheachothermostoften?b.Leastoften?a.SanJuan(Mexico)b.Parisc.London8.Worldwide,researchershavefoundapproximatelyhowmanydistinctunitsofnonverbalcommunication:250,500,750,or1000?5Answers1.7%-meaningofwords;38%howyousaythewords;55%facialexpressionsandothernon-verbalcommunication2.False(inChina,isasmilealwayshappy?)3.334.Japanese-13%;Americans-33%;Brazilians-56%5.False-inIndia,somepeoplecounteachjointoftheirfingers,butnothumb(12perhand)6.GermansandAmericans7.SanJuan-180;Paris-110;London-08.1,000distinctformsofnon-verbalcommunication6Whatisnon-verbalcommunication?Itinvolvesallofthosenon-verbalstimuliinacommunicationsettingthataregeneratedbyboththesourceandhisorheruseoftheenvironmentthathavepotentialmeaningforthesourceorreceiver.7Non-verbalCommunicationPeopleinallcultures,whetherhigh-orlow-context,relyheavilyonnonverbalbehaviorstosendmessagesThebestknownoftheseareprobablygesturesandfacialexpressions,butcanalsoincludeother,lessovertactions8Whatistheproblemwithnon-verbalcommunicationcrossingcultures?? PeoplefromdifferentculturessometimesassigndifferentmeaningstothesamebehaviorTheintendedmessageendsupbeingmisunderstoodJustascultureisakeyfactorinverbalcommunication,itplaysaveryimportantrolefornon-verbalcommunication:determiningthemeaningpeopleassigntoanygiveninstanceofnon-verbalbehavior9BehaviorsSomebehaviorshavethesamemeaninginbothcultures,resultinginsuccessfulcommunicationSomebehaviorshavemeaninginbothcultures,butthemeaningisdifferent

Somebehaviorshavemeaninginoneculture,butnomeaninginanother(so,eitheryoudon’tsendamessageyoudowantto,orsometimesyousendamessagewithoutmeaningtoo)10WhatcanNon-VerbalCommunicationinclude?Withyourpartnerlistasmanydifferentkindsofnon-verbalcommunicationyoucanthinkof.111.GeneralAppearanceandDress122.BodyMovement:KinesicsPuttingfingeracrossyourthroatEngland:slittingyourthroatMeansyou’vehadit,youcan’ttakeanymoreCouldmeanyouorsomeonewilldie(perhapsawish,perhapsaremarkonthesituation)SwazilandMeans“Iloveyou”DoesthismeananythinginChina?133.Posture144.Gestures‘ok’signalinAmericaJapanandKoreaitsignifiesmoneyInArabcountriesaccompaniedwithbarringofteethsignifieshostilityGermanyandMexicoithasvulgarconnotationsTunisiaitmeans“I’llkillyou”155.FacialExpressionsSmiles:)America:asmileisusuallyasignofhappinessJapan:SameasAmerica,butitcanalsomaskemotionorbeusedtoavoidansweringaquestionKorea:toomuchsmilingisasignofashallowperson16WeoftencombinefacialexpressionsandgesturesCaseStudy:DrawinginyourcheeksandholdingyourarmsclosetoyourbodywouldbeunderstoodbybothBritishandEthiopianculturestomeanthin.However,inBritain,thiswouldbeacompliment,butinEthiopia,tobecalledthinisaninsult.Why?176.Eye-ContactHowlongcanyoupolitelylookatapersonwhomyouarenottalkingwith?Howlongcanyoupolitelyatapersonwhomyouaretalkingwith?MostWesterncountriesfeel‘lookingoneintheeyeisasignofrespect’LatinAmericanandCaribbeanculturesavoideyecontacttoshowrespect.Genderdifferencesaswellascultural:Womentendtomaintainmoreeyecontactthandomen.187.TouchWhatkindsoftouchbetweenisappropriatebetweenfriends,family,andboyfriend/girlfriend?Whatdoesitmean?Whatdothesetypesoftouchessignifyindifferentcultures?HandshakeWalkingarminarmHugKiss198.SmellWhatarethefeelingsassociatedwithaparticularsmell?桂皮

－Cinnamon209.Paralanguage(soundsbutnotwords)Howsomethingissaid,notwordschosenWhat’sthemeaningofthisphrase?“Whatareyoudoing?”

Soundsbutnotwords:Yuck,Ewww,Yum,whoops,uh-huhChineseexamples?2110.PersonalSpaceHowclosedoyoustandtoapersonwhoisaclosefriend?Teacher?Aboy/girlyoulike?Howdoesyourdistancefromthatpersoncommunicatesomething?22Tryitoutwiththisactivity…Makeagroupof4peopleEachpersonchoose1ofthe7formsofnon-verbalcommunicationstoobserve:Appearance&dressBodymovementPostureGestureFacialexpressionEyecontactTouchPerson