谷歌透明度报告-EU Digital Services Act (EU DSA) Biannual VLOSEVLOP Transparency Report

EUDigitalServicesAct(EUDSA)

Biannual

VLOSE/VLOP

TransparencyReport

TheEuropeanUnion(EU)DigitalServicesAct(DSA)cameintoforceon16

November2022.WewelcometheDSA'sgoalsofmakingtheinternetevenmoresafe,transparentandaccountable,whileensuringthateveryoneintheEU

continuestobeneůtfromtheopenweb.GoogleiscommiŵedtopromotingtransparencyfortheusersofourplaŴorms.

Published:27October2023

EUDSABiannualVLOSE/VLOPTransparencyReport

TheEuropeanUnion(EU)DigitalServicesAct(DSA)cameintoforceon16November2022.Googlehas

longbeenalignedwiththebroadgoalsoftheDSAandhasdevotedsigniůcantresourcesintotailoring

ourprogramstomeetitsspeciůcrequirements.WewelcometheDSA'sgoalsofmakingtheinternet

evensafer,moretransparentandmoreaccountable,whileensuringthateveryoneintheEUcontinuestobeneůtfromtheopenweb.

InaccordancewithArticles15,24,and42oftheDSA,Googleispublishingbiannualtransparency

reportsforitsservicesdesignatedbytheEuropeanCommissionasaVeryLargeOnlineSearchEngine(VLOSE)oraVeryLargeOnlinePlaŴorm(VLOP):GoogleSearch,GoogleMaps,GooglePlay,ShoppingandYouTube.

ThisreportdescribesGoogle’seŦortsandresourcestomoderatecontentontheserviceslistedaboveintheEUduringtheperiodfrom28August2023to10September20231.

Overview

SinceGooglewasfounded,ourmissionhasbeentoorganisetheworld’sinformationandmakeit

universallyaccessibleanduseful.WhenitcomestotheinformationandcontentonourplaŴorms,wetakeseriouslyourresponsibilitytosafeguardthepeopleandbusinessesusingourproducts,anddosowithclearandtransparentpoliciesandprocesses.

Assuch,ourproduct,policy,andenforcementdecisionsareguidedbyasetofprincipleswhichenable

ustopreservefreedomofexpression,whilecurbingthespreadofcontentthatisdamagingtousersandsociety.

1.Wevalueopennessandaccessibility:Weleantowardskeepingcontentaccessiblebyprovidingaccesstoanopenanddiverseinformationecosystem.

2.Werespectuserchoice:Ifuserssearchforcontentthatisnotillegalorprohibitedbyourpolicies,theyshouldbeabletoůndit.

3.Webuildforeveryone:OurservicesareusedaroundtheworldbyusersfromdiŦerent

cultures,languages,andbackgrounds,andatdiŦerentstagesintheirlives.Wetakethediversityofourusersintoaccountinpolicydevelopmentandpolicyenforcementdecisions.

Theseprinciplesareaddressedinthreekeyways,providingouruserswithaccesstotrustworthyinformationandcontent.

First,weprotectusersfromharmthroughbuilt-inadvancedprotections,policies,andacombinationofscaledtechnologyandspeciallytrainedhumanreviewers.Thesemechanismsenableustoprevent

1DuetotheshorttimebetweenDSAapplicabilitydateandreportdeadline,andthetimerequiredtoconductdatavalidation,itwasonlyfeasibletoincludea2weekreportingperiodforthisůrstreport.Futurereportswillprovidemetricscollectedoveralongerreportingperiod.

EUDSAReport•1

distributionofharmfulandillegalcontentbeforeitreachesusers;detectandevaluatepotentially

violativecontent;andrespondtobadactorsandabusivecontentinanappropriateway.Second,throughourrankingandrecommendationsystems,wedeliverreliableinformationtousers,aswellasprovidetoolstohelpusersevaluatecontentthemselves,givingthemaddedcontextandconůdenceinwhat

theyůndonourproductsandservices,andacrosstheinternet.Third,wepartnertocreateasafer

internetandscaleourimpact,collaboratingwithexperts,governments,andorganisationstoinformourtoolsandshareourtechnologies.

Helpful,safeonlineenvironmentsdonotjusthappen—theyaredesigned.AtGoogle,weaimtobalanceaccesstoinformationwithprotectingusersandsociety,whileprovidinginformationandcontentuserscantrust.

Inthisreport,weoutlineandprovidemetricscontemplatedbytheDSAregardingoureŦortsand

resourcestomoderatepotentiallyillegalcontentandpolicy-violativecontentintheEU.Weare

commiŵedtoimprovingandaugmentingfutureiterationswithfurtherinsightsaboutourcontinuedeŦortstocombatviolativecontentonourplaŴorms.

EUDSAReport•2

Section1:Article9and10OrdersfromMemberStates’authorities

Article15(1),point(a)

CourtsandgovernmentagenciesintheEUregularlyrequestthatweremoveinformationfromGoogle

services(RemovalOrders).Theserequestsareroutedtotheappropriateteam(s)withinGooglewho

reviewtheserequestscloselytodetermineifinformationshouldberemovedbecauseitmayviolatea

laworourproductpolicies.Inaddition,speciůcMemberStatelawsallowgovernmentagenciesintheEUtorequestuserinformationforcivil,administrative,criminal,andnationalsecuritypurposes(UserDataDisclosureOrders).Eachrequestiscarefullyreviewedtomakesureitsatisůesapplicablelaws.No

RemovalOrdersorUserDataDisclosureOrdersconformingtotherequirementsofArticles9and10oftheDSAwerereceivedduringthereportingperiod.

Informationaboutotherrequestsfromgovernmentauthoritiesaroundtheworldarepublishedinour

GovernmentRequestsforContentRemovalTransparencyReport

andour

GovernmentRequestsfor

UserInformationTransparencyReport

2.

2InformationinthesereportsisvoluntarilyprovidedandnotnecessarilydirectlycomparablewithinformationpresentedinthismandatedDSAreport,duetodiŦerencesinmethodologies.

EUDSAReport•3

Section2:Noticesreceivedthroughnoticeandactionmechanisms

Article15(1),point(b)

Google’scontentandproductpoliciesapplywhereveryouareintheworld,butwealsohaveprocessesinplacetoremoveorrestrictaccesstocontentbasedonlocallaws.Users,TrustedFlaggers(asdeůnedbyArticle22)andotherentitiescanreportcontentthattheywouldliketoberemovedfromGoogle's

servicesunderapplicablelaws.ActionistakenoncontentthatisdeemedtoviolateapplicablelawsorGooglepolicies.

2.1NumberofnoticessubmiŵedinaccordancewithArticle16,brokendownbytypeofallegedillegalcontentconcerned

Article15(1),point(b)

Table2.1.1reŲectsthenumberofnoticessubmiŵedbyEU-basedusersandotherentitiesinaccordancewithArticle16duringthereportingperiod,brokendownbytypeofallegedillegalcontentandservice.

Table2.1.1:NumberofArticle16noticessubmiŵed,bytypeofallegedillegalcontentandservice

Typeofalleged

illegalcontent

NumberofArticle16notices

Maps

Play

Shopping

YouTube

Multi-Services1

ChildSexualAbuseandExploitation

4

0

0

235

1

Circumvention

0

0

0

6

0

Copyright

36

79

17

36,568

112

Counterfeit

0

1

6

429

7

Defamation

14,627

6

4

1,768

2

Hateand

Harassment

2

0

0

767

0

Privacy

235

3

1

636

0

Trademark

0

56

1

653

171

EUDSAReport•4

Typeofalleged

illegalcontent

NumberofArticle16notices

Maps

Play

Shopping

YouTube

Multi-Services1

ViolentExtremism

0

0

0

180

0

OtherLegal

2

1

0

848

32

Total

14,906

146

29

42,090

325

Notes:

1NoticesrelatingtoadvertisementsthatmayhaveappearedacrossmultipleGoogleservices,includingVLOPs,areincludedunderMulti-Services.

2.2NumberofArticle16noticessubmiŵedbyTrustedFlaggers

Article15(1),point(b)

IntheEuropeanUnion,nationalentitiescalledDigitalServicesCoordinatorsmayawardTrustedFlaggerstatustoentitiestaskedwithŲaggingallegedlyillegalcontentononlineplaŴorms.TrustedFlaggersarelikelytohaveexpertiseinoneormoreůeldsrelevanttocontentmoderation,suchasprivacyorchild

safety.TheEuropeanCommissionwillmaintainalistofdesignatedTrustedFlaggersinapublicly

accessibledatabase.NoTrustedFlaggerstatushasbeenawardedatthistime,andthereforenoArticle16noticessubmiŵedbyTrustedFlaggerswerereceivedduringthereportingperiod.

2.3NumberofactionstakeninresponsetoArticle16notices,brokendownbyactionsbasedonlegalgroundsandactionsbasedonpolicygrounds

Article15(1),point(b)

Legalstandardsvarygreatlybycountry/region.Contentthatviolatesaspeciůclawinonecountry/regionmaybelegalinothers.Typically,Googleremovesorrestrictsaccesstocontentonlyinthe

country/regionwhereitisdeemedtobeillegal.However,whencontentisfoundtoviolateGoogle’scontentorproductpoliciesorTermsofService,Googlemayremoveorrestrictaccessglobally.

Whenalegalnoticeisreviewedandthecontentviolatesourcontentpolicies,actionmaybetakenon

policygrounds.Ifthecontentdoesnotviolateourpolicies,Googlemaytakeactiononlegalgrounds,inlinewithlocallaws(seeTable2.3.1forbreakdownbyservice).AsalegalnoticemaycontainoneormoreURLsforreview,multipleactionsmaybetakenasaresultofasinglenoticereceived.

EUDSAReport•5

Table2.3.1:NumberofactionstakeninresponsetoArticle16notices,byserviceandbasisoftheaction1

ServiceActionstakenonlegalgrounds

Actionstakenonpolicygrounds

Maps

25,077

1,191

Play

36

57

Shopping

14

161

YouTube

32,522

5

Multi-Services2

107

96

Notes:

1MorethanoneactioncanbetakenonanArticle16notice.

2NoticesrelatingtoadvertisementsthatmayappearacrossmultipleGoogleservices,includingVLOPs,areincludedunderMulti-Services.

2.4NumberofArticle16noticesprocessedbyautomatedmeans

Article15(1),point(b)

Duringthereportingperiod,YouTubeprocessed20,157Article16noticesbyautomatedmeans(i.e.,withnohumaninvolvement).Article16noticesarenotprocessedbyautomatedmeansforanyoftheotherVLOPs.

2.5MediantimeneededtotakeactiononcontentidentiůedinArticle16notices

Article15(1),point(b)

Table2.5.1reŲectsthemediantime,indays,neededtotakeactiononcontentidentiůedinArticle16noticesforeachservice.

EUDSAReport•6

Table2.5.1:MediantimetotakeactiononArticle16notices,byservice

Service

Mediantimetotakeaction(days)

Maps

6

Play

<1

Shopping

3

YouTube

<1

Multi-Services1

<1

Notes:

1NoticesrelatingtoadvertisementsthatmayappearacrossmultipleGoogleservices,includingVLOPs,areincludedunderMulti-Services.

EUDSAReport•7

Section3:ContentmoderationengagedinatGoogle’sowninitiative

3.1ContentModerationatGoogle’sowninitiative

Article15(1),point(c)

Acrossallproductsandservices,wesetclear

policies

forwhatisandisnotacceptableonourplaŴorms.Thesepoliciesaimtoensureasafeandpositiveexperienceforourusersandobserveahighstandardofqualityandreliabilityforadvertisers,publishers,andcontentcreatorsalike.

Contentpoliciesestablishtherulesoftheroadforwhatcontentcanbecreated,uploaded,sent,shared,

andmonetised.Thesepoliciesareusedtoguidecontentmoderationandenforcementactionsonourproducts.CommunityGuidelinesplayanimportantroleinmaintainingapositiveexperiencefor

everyoneonourplaŴormsnomaŵerwheretheyareintheworld.

Userdataanddeveloperpoliciesproviderulesforhowdevelopersinteractwithourproductsand

services.Theyalsodescribetheprivacyandsecurityrequirementsforhandlinguserdatatoincludethefullspectrumofdeveloperactions,likerequesting,obtaining,using,andsharingdata.

MonetisedproductguidelinesarethepoliciesandstandardsrelatedtoproductsGoogleearnsrevenuefromandcoverwhatcanorcannotbemonetised.Thesepoliciesempowerandprotectuserswhile

promotingathrivingdigitalecosystemthatissafeandconducivetoinnovationandgrowth.

ContentmoderationactionstakenatGoogle’s“owninitiative”areconsideredtobeactionstakenon

contentshowntoorŲaggedbythoseintheEUbecausethecontentviolatesourpolicies,orwherethecontentisillegalbutactionisnottakeninresponsetoanArticle9orderorArticle16notice.Thesecanencompassbothproactiveandreactiveenforcementactions.Proactiveenforcementtakesplacewhen

Googleemployees,algorithms,orcontractorsŲagpotentiallypolicy-violatingcontent.Reactiveenforcementtakesplaceinresponsetoexternalnotiůcations,suchasuserpolicyŲagsorlegalcomplaints.

Tosupportinformationandcontentqualityonourproductsandservices,wetakeawiderangeof

enforcementactionstomaintainatrustedexperienceforall.EnforcementactionsdiŦerfromservicetoservice.

EUDSAReport•8

3.1.1NumberofmeasurestakenatGoogle’sowninitiativethataŦecttheavailability,visibilityandaccessibilityofinformationprovidedbyrecipientsoftheservice,brokendownbytypeofillegalcontentorviolationoftermsandconditions

Article15(1),point(c)

Googleconsiders'measures'asactionstakenonmoderatedvideos,URLs,listings,accountsandothercontenttypeswhichareofapolicy-violativenature,orwhicharedelistedasaresultofapplicablelaw.Tables3.1.1.athrough3.1.1.jreŲectthenumberofmeasurestakenatGoogle’sowninitiativethataŦecttheavailability,visibilityandaccessibilityofinformationprovidedbyrecipientsofeachservice,brokendownbythetypeofallegedillegalcontentorpolicyviolation.

ForeachoftheseservicesexceptShopping,weseparatelypresentthemetricsrelatingto

advertisementsimpressedonthoseservices.ThemajorityofthemeasuresthatShoppingtakeshappen

beforethecontentisshownpublicly,andtheactionsmayapplytobothunpaidcontent(e.g.,free

listings)andadvertisements.Assuch,Shoppingcannotreadilydistinguishbetweenunpaidcontentandadvertisementsinthesemetrics,thereforetheyarecombined.Inaddition,fornon-Shoppingcontent,

contentmoderationactionsonadvertisementsthataretakenbeforetheadvertisementissurfacedonaVLOSEorVLOParenotincludedinthisreport.

GoogleSearchhasauniquechallengeinreportingasinglelevelofgranularitybecauseitisacomplex

servicethatcombinesinformationfromawiderangeofdiŦerentsourcesandsystems,andpresents

informationthroughmanydiŦerentformats(fromweblistingstodedicatedSearchfeatures).GiventhewidelyvaryingfeaturesandservicesoŦeredinGoogleSearch,theservice’scontentpoliciesandthe

natureofspeciůcenforcementactionstakeplaceatvaryinglevelsofgranularity.Therefore,thenumberofmeasures(actions)takenarereportedalongsidethefollowinglevelsofgranularitytoreŲectthe

scopeoftheactions:

●DomainLevelActions:Numberofinternetdomainstakenactiononduetopolicyviolations.

●HostLevelActions:Numberofinternethostnames(orvariantswithcommonpreůxessuchaswww)takenactiononduetopolicyviolations.

●URLLevelRemovals:NumberofindividualURLsremovedduetolegalorpolicyviolations.

●URLLevelFiltering:NumberoftimesindividualURLswereůlteredalgorithmicallyfromDiscoverfeedsbasedonGoogle’scontentpolicies.

●IncidentLevelActions:Numberofincidentsoriginatingfromvariousreportingchannels,whichwereactionedduetopolicyviolations.

●PartnerFeedItemLevelActions:Numberofentities(URLsorimages)takenactiononinresponsetopartnerfeedsproviding“ThingstoDo”resultsthatappearonGoogleSearch.

Googleservicesarewide-ranginganddiŦerintheiruserbases,contenthosted,servicesprovided,andexpectationsforenforcement.Wherefeasible,thehigh-levelcategoriesidentiůedbytheEuropean

CommissionforitsDSATransparencyDatabasecontainingstatementsofreasonsareusedtogroupand

reportpolicyenforcementactions.However,somepoliciesdonotfullyalignwiththesehigh-levelcategories,andarethusreportedusingadditionalcategories.

EUDSAReport•9

Table3.1.1.a:OwninitiativeactionstakenonGoogleSearch,bytypeofillegalcontentorviolationoftermsandconditions1,2,3,4,5

Typeofillegalcontentor

violationoftermsand

conditions

Granularity

Numberofowninitiativemeasurestaken

DataDefect6

PartnerFeedItemLevelActions

3,199

DataProtectionandPrivacyViolations

URLLevelRemovals

7,176

ForeignInformation

ManipulationandInterference

IncidentLevelActions

2

HealthcareandMedicine

IncidentLevelActions

3

Illegal/HarmfulSpeech

URLLevelRemovals

1

IncidentLevelActions

1

InappropriateandUnhelpful

IncidentLevelActions

5

IntellectualProperty

Infringements

HostLevelActions

1,255

URLLevelRemovals

30,456,401

MultiplePolicyViolations

URLLevelFiltering

4,508,249

PartnerFeedItemLevelActions

24

Non-consensualBehaviour

URLLevelRemovals

4,929

OnlineBullying/Intimidation

IncidentLevelActions

6

Pornography/Sexualised

Content

URLLevelRemovals

30,084

URLLevelFiltering

32,887,155

IncidentLevelActions

19

ProtectionofMinors

URLLevelRemovals

1,378,633

RiskforPublicSecurity

URLLevelRemovals

2

ScopeofPlaŴormService

URLLevelFiltering

4,836,895

IncidentLevelActions

98

EUDSAReport•10

Typeofillegalcontentor

violationoftermsand

conditions

Granularity

Numberofowninitiativemeasurestaken

PartnerFeedItemLevelActions

167

Spam

DomainLevelActions

1,638,505

Unsafeand/orIllegalProducts

IncidentLevelActions

2

Violence

URLLevelFiltering

19,615,160

IncidentLevelActions

14

Other

DomainLevelActions

23

IncidentLevelActions

2,020

Notes:

1GoogleSearchisout-of-scopeforArt15(1)(b).However,actionstakenonalegalbasisinresponsetolegal

noticesreceivedaboutSearchcontentarereportedunderArt15(1)(c)forcompleteness.PolicyviolationsmayapplytosomebutnotallSearchproductsandfeatures.

2ForGoogleSearch,onlysomeoftheseactionsresultincompleteremovalfromsearchresults(e.g.

“non-consensualbehaviour”includesdelistingsunderGoogle’s

policiesrelatingtohighlypersonalinformation

.)OthersapplyonlytocertainSearchfeatures,suchasDiscover,KnowledgeGraphorFeaturedSnippets,whereprominentlysurfacingcontentmightcauseunduesurprisetousers(e.g.,“violence”).Othersinvolvethe

applicationofarankingsignal,forexample,applyingademotiontodomainsthatreceiveahighvolumeofvalidcopyrightremovalnotices.

3Most,butnotall,ofpolicy-violatingcontentonGoogleSearchanditsfeaturesismoderatedglobally.MostcontentdelistedfromGoogleSearchonlegalgroundsiscontentsubjecttocopyrightremovalnotiůcations,whicharealsoprocessedglobally.However,thereareclassesofdelistingsbasedonlocallaworlocalcourtordersthataŦectonlycertaincountryservices,basedonvarianceinlawsbetweencountries.

4Googleusesavarietyofautomatedtoolstoprovideasecureenvironmentforusersincluding

SafeBrowsing

technology

.ThistechnologyexaminesbillionsofURLsperdaytoidentifymalwareandphishingsitesandnotifyusersandwebmasterssotheycanprotectthemselvesfromharm.ThenumberofURLsaddedtoSafeBrowsingblocklistsarenotincludedinthemetricsabove.

5RemovalactionsfromGoogleSearchdonotremovecontentfrompublishers’sites,butonlypreventthecontentfrombeingincludedinsearchresults.

6AllDataDefectitemswererelatedto“ThingstoDo”searchresults.

EUDSAReport•11

Table3.1.1.b:Owninitiativeactionstakenonadvertisementspresentedon

GoogleSearch,bytypeofillegalcontentorviolationoftermsandconditions

Typeofillegalcontentorviolationoftermsandconditions

Numberofowninitiativemeasurestaken

HealthcareandMedicine

218,201

IntellectualPropertyInfringements

514,579

Pornography/SexualisedContent

57,620

Scamsand/orFraud

418,425

ScopeofPlaŴormService

867,635

Unsafeand/orIllegalProducts

69,051

Total

2,145,511

Table3.1.1.c:OwninitiativeactionstakenonGoogleMaps,bytypeofillegalcontentorviolationoftermsandconditions

Typeofillegalcontentorviolationoftermsandconditions

Numberofowninitiativemeasurestaken

DataDefect

2,943

DataProtectionandPrivacyViolations

62,656

Illegal/HarmfulSpeech

81,547

InappropriateandUnhelpful

588,637

MultiplePolicyViolations

24

Pornography/SexualisedContent

31,297

RiskforPublicSecurity

3

Scamsand/orFraud

772,614

ScopeofPlaŴormService

412,356

Unsafeand/orIllegalProducts

1

EUDSAReport•12

Typeofillegalcontentorviolationoftermsandconditions

Numberofowninitiativemeasurestaken

Violence

68

Total

1,952,146

Table3.1.1.d:OwninitiativeactionstakenonadvertisementspresentedonGoogleMaps,bytypeofillegalcontentorviolationoftermsandconditions

Typeofillegalcontentorviolationoftermsandconditions

Numberofowninitiativemeasurestaken

HealthcareandMedicine

4,072

IntellectualPropertyInfringements

10,252

Pornography/SexualisedContent

264

Scamsand/orFraud

9,214

ScopeofPlaŴormService

44,063

Unsafeand/orIllegalProducts

3,911

Total

71,776

Table3.1.1.e:OwninitiativeactionstakenonGooglePlay,bytypeofillegalcontentorviolationoftermsandconditions

Typeofillegalcontentorviolationoftermsandconditions

Numberofowninitiativemeasurestaken

DataDefect

638

DataProtectionandPrivacyViolations

12,633

Illegal/HarmfulSpeech

1,083

InappropriateandUnhelpful

89,110

NegativeEŦectsonCivicDiscourse/Elections

85

Non-consensualBehaviour

18

EUDSAReport•13

Typeofillegalcontentorviolationoftermsandconditions

Numberofowninitiativemeasurestaken

OnlineBullying/Intimidation

12

Pornography/SexualisedContent

340

ProtectionofMinors

615

RiskforPublicSecurity

9

Scamsand/orFraud

1,229

ScopeofPlaŴormService

4,565

Spam

352,931

Violence

5

Other

185

Total

463,458

Table3.1.1.f:OwninitiativeactionstakenonadvertisementspresentedonGooglePlay,bytypeofillegalcontentorviolationoftermsandconditions

Typeofillegalcontentorviolationoftermsandconditions

Numberofowninitiativemeasurestaken

HealthcareandMedicine

55

IntellectualPropertyInfringements

4

Scamsand/orFraud

328

ScopeofPlaŴormService

1,430

Unsafeand/orIllegalProducts

331

Total

2,148

EUDSAReport•14

Table3.1.1.g:OwninitiativeactionstakenonShopping(unpaidcontentand

advertisements)1,bytypeofillegalcontentorviolationoftermsandconditions

Typeofillegalcontentorviolationoftermsandconditions

Numberofowninitiativemeasurestaken

AnimalWelfare

127,285

DataDefect

159,004,187

HealthcareandMedicine

146,112

Illegal/HarmfulSpeech

306

IntellectualPropertyInfringements

32,119

NegativeEŦectsonCivicDiscourse/Elections

295

OnlineBullying/Intimidation

1

Pornography/SexualisedContent

6,890,349

ProtectionofMinors

1,438

RiskforPublicSecurity

4,000

Scamsand/orFraud

41,725

ScopeofPlaŴormService

14,072,178

Spam

40

Unsafeand/orIllegalProducts

1,534,894

Violence

1

Other

387

Total

181,855,317

Notes:

1ShoppingmetricsreŲectcontentmoderationactionstakenonbothunpaidcontent(e.g.,freelistings)andadvertisements.

EUDSAReport•15

Table3.1.1.h:OwninitiativeactionstakenonYouTube,bytypeofillegalcontentorviolationoftermsandconditions

Typeofillegalcontentorviolationoftermsandconditions

Numberofowninitiativemeasurestaken

AdFriendlyGuidelinesViolation

33,459

AgeRestricted

325,290

Channel-levelTerminationVideoRemovals1469,889

ChildSafety

40,249

Harassment/Cyberbullying

3,933

Harmful/Dangerous

13,288

Hateful/Abusive

4,522

Misinformation

2,474

Nudity/Sexual

6,320

PromotionofViolenceandViolentExtremism2,232

Violent/Graphic

2,958

Other

30,671

Total

935,285

Notes:

1ThisreŲectsthenumberofvideosremovedfromtheYouTubeplaŴormwhentheassociatedYouTubechannelwasterminated.

Table3.1.1.i:OwninitiativeactionstakenonadvertisementspresentedonYouTube,bytypeofillegalcontentorviolationoftermsandconditions

Typeofillegalcontentorviolationoftermsandconditions

Numberofowninitiativemeasurestaken

HealthcareandMedicine

71,155

IntellectualPropertyInfringements

163,576

Pornography/SexualisedContent

2,298

EUDSAReport•16

Typeofillegalcontentorviolationoftermsandconditions

Numberofowninitiativemeasurestaken

Scamsand/orFraud

204,616

ScopeofPlaŴormService

338,683

Unsafeand/orIllegalProducts

27,685

Total

808,013

Table3.1.1.j:OwninitiativeactionstakenonMultipleServices,bytypeofillegalcontentorviolationoftermsandconditions

Typeofillegalcontentorviolationoftermsandconditions

Numberofowninitiativemeasurestaken1

ProtectionofMinors

2,079

Scamsand/orFraud

2,757

Spam2

115,212

Total

120,048

Notes:

1ThesemeasuresreŲectGoogle-wideaccount-levelterminations(i.e.,terminationofaccesstoallGoogleproductsandservices).

2ThismetricdoesnotrefertoanypossibleactionstakentocombatwebspaminGoogleSearch.

EUDSAReport•17

3.1.2NumberofmeasurestakenatGoogle’sowninitiativethataŦecttheavailability,visibilityandaccessibilityofinformationprovidedbyrecipientsoftheservice,brokendownbydetectionmethod

Article15(1),point(c)

Table3.1.2reŲectsthenumberofmeasurestakenonviolativecontent,brokendownbyserviceanddetectionmethod,whichcanbe:

(i)Self-detection,whereGoogleemployees,algorithms,orcontractorsŲagpotentiallyillegalorpolicyviolatingcontent;

(ii)Externaldetectioninresponsetoanexternalnotiůcation(e.g.,userpolicyŲagsorlegalcomplaints);or

(iii)Unknownduetosystemlimitations.

Table3.1.2:NumberofmeasurestakenatGoogle’sowninitiative,byserviceanddetectionmethod

Service

Numberofmeasurestakenon

Violativecontent

thatwas

self-detected

Violativecontent

thatwasdetected

externally

Violativecontent

wheredetection

methodwas

unknown

Search

DomainLevelActions

1,638,528

0

N/A1

HostLevelActions

1,255

0

N/A1

URLLevelRemovals

1,370,062

30,507,164

N/A1

URLLevelFiltering

61,847,459

0

N/A1

IncidentLevelActions

335

1,835

N/A1

PartnerFeedItemLevelActions

3,390

0

N/A1

AdsonSearch

1,630,713

514,798

N/A1

Maps

1,935,749

16,397

0

AdsonMaps

61,529

10,247

N/A1

Play

461,502

1,059

897

AdsonPlay

1,812

336

N/A1

EUDSAReport•18

Service

Numberofmeasurestakenon

Violativecontent

thatwas

self-detected

Violativecontent

thatwasdetected

externally

Violati