星级酒店组织管理手册

OF16SESSIONBROUGHTTOADHERETOPEOPLEORIENTED,ALLROUND,COORDINATEDANDSUSTAINABLESCIENTIFICDEVELOPMENTVIEW,PROMOTINGECONOMICANDSOCIALANDHUMANDEVELOPMENTTHECOREOFTHESCIENTIFICOUTLOOKONDEVELOPMENTISPEOPLEORIENTEDIMPLEMENTTHESCIENTIFICCONCEPTOFDEVELOPMENTANDFIRSTIMPLEMENTATIONOFPEOPLEORIENTEDREQUIREMENTSOFFICEOFTHEPARTYCOMMITTEEOFTHISYEARSWORK,WEHAVETOFIRMLYESTABLISHTHEIDEAOFPEOPLEORIENTEDPHILOSOPHY,RICHNESSOFUNDERSTANDINGTHEPEOPLEORIENTED,SERIOUSLYIMPLEMENTPEOPLEORIENTEDREQUIREMENTSCORRECTLYGRASPINGTHEPRACTICEOFPEOPLEORIENTED,THROUGHPEOPLEORIENTED“THREESERVICES“WORKINGPROCESS,PUSHINGTHECITYPARTYCOMMITTEEOFFICEWORKTOANEWLEVELINVESTEEBINVESTEEBYPEOPLEORIENTED,INTHEFINALANALYSISISCENTRED,HUMANPREMISE,AHUMANPOWERED,HUMANPURPOSEPEOPLEORIENTEDTHINKINGLONGASEARLYASTHESPRINGANDAUTUMNPERIODOFMORETHAN2000YEARSAGO,QIGUANZHONG“OVERLORDOFTHEBEGINNING,ANDPEOPLEORIENTEDPRINCIPLEOFTHESOLID“FORTHOUSANDSOFYEARS,TRADITIONALCHINESEPOLITICALCULTURETHEREISAWIDEVARIETYOFPEOPLEORIENTEDTHOUGHTPANGENGS“PEOPLE“TOTHEDUKEOFZHOUS“PROTECT“ANDTHENTOCONFUCIUS“MAN“,FROMHIS“YOURKINGLIGHT“TOTHEIDEAOF“GRANDBOATWATER“ANDTHENTOADVOCATESINCETHEHANANDTANGDYNASTIES“NATION“,THESEUSEFULIDEAIS,ISTHECOUNTRYOFTHEPEOPLE,POLITICALSOURCESTHERULERSOF“PEOPLE“,THE“SANZHIBEIYAN“THERULERSOF“THINPEOPLE“,THEN“DIEDSUDDENLY“THEWESTEVERSINCETHERENAISSANCE,ITISBECAUSEOFTHERISEOFHUMANISM,REALLYSTARTEDTOSELFAWARENESS,SELFDISCOVERYANDSELFREFLECTIONPREDECESSORSINCRITICISMOFMARXANDENGELSTHOUGHTONTHEBASISOFTHEOUTCOMEOF,ACCORDINGTOTHEGREATDISCOVERYOFHISTORICALMATERIALISM,REVEALSTHETRUENATUREOFHUMANEXISTENCE,THEIDEOLOGYWASESSENTIALANDSTRONGLYSUGGESTS,ASPROVIDEDIN1894,THEENGELSFROMMARXSWRITINGS,SINGLEDOUTHISFAVORITEPASSAGEFORTHENEWCENTURYWEEKLYSOLEMNINSCRIPTIONS“THERE,THEFREEDEVELOPMENTOFEACHISTHEFREEDEVELOPMENTOFALLPEOPLE“INMODERNSOCIETY,PEOPLEORIENTEDTHINKINGMOREANDMOREATTENTIONPEOPLEGENERALLYREGARDITASAKINDOFECONOMICANDSOCIALDEVELOPMENT,APRINCIPLE,AREQUIREMENT,ASANEEDTOMAINTAINTHEINTERESTOFTHEPEOPLEOF,APURSUIT,APURPOSETHISIDEAWASPRAISED,WITHTHEPROFOUNDCONNOTATIONANDPRACTICALSIGNIFICANCEINVESTEE1PEOPLEANSWERINGEPISTEMOLOGICALQUESTIONSANDANSWEREDTHEQUESTIONSOFMETHODOLOGYPEOPLECONTAINSAPROFOUNDPHILOSOPHICAL,EPISTEMOLOGICALANDMETHODOLOGICALSIGNIFICANCEOFSCIENCEKNOWNASEPISTEMOLOGY,REFERSTOTHETHEORIESONTHERELATIONSHIPBETWEENKNOWLEDGEANDPRACTICEINTHEVIEWOFMARXANDENGELS,“MANISMANSWORLD,ISTHESTATE,SOCIETY,ANDHISTORYWRITERSANDCHARACTERS“INOTHERWORDS,THEWORLDISONEWORLD,SOCIETYISHUMANSOCIETYWEKNOWTHESOCIETY,STARTINGFROMTHEPEOPLETOOBSERVEWEKNOWTHEPRACTICE,FROMTHEPEOPLETOSTUDYWEKNEWOFFICEWORK,FROMTHEPEOPLEWHOSETOUTTOEXPLOREIGNORINGTHIS,WILLSHESEEKENDTOFORMAPROPERUNDERSTANDINGMETHODOLOGYREFERSTOMETHODSOFKNOWINGTHEWORLD,TRANSFORMINGTHEWORLDSTHEORYHISTORICALMATERIALISMTELLSUSTHATSOCIALDEVELOPMENT,LEAVEISIMPOSSIBLEALLSOCIALPROGRESS,LEAVINGPEOPLEUNABLETOACHIEVEWEDOANYTHING,MUSTFIRSTOFALLTAKEINTOACCOUNTTHEHUMANFACTOR,TOFINDWAYSTOGIVEFULLPLAYTOTHEINITIATIVEANDHUMANCREATIVITY,MOBILIZINGPEOPLESENTHUSIASMTHISISTHERESULTOFNUMEROUSHISTORICALPRACTICEOFMOSTOFTHESCIENTIFICMETHODEMPERORTAIZONG“THEWORLDOFEXCELLENCEINTOMYOPPONENT“AND“ZHENGUANRULE“,QINGZENGGUOFANTO“MOREAIDESFORTHEFIRSTPREREQUISITE“ZHONGXINGMINGCHEN,AREINSISTINGONMETHODOLOGYOFSUCCESSFULMODELSPROMOTINGTHEREFORMANDDEVELOPMENT,CONSTRUCTIONOFWELLOFF,MOREDEMANDSTHATWEASAPEOPLEORIENTEDSCIENTIFICMETHODWEDOWORKINTHECOUNTRYSIDE,ITISNECESSARYTOPUTFARMERSFIRSTWEENGAGEINSTATEOWNEDENTERPRISEREFORM,WEMUSTREGARDEXPANDINGEMPLOYMENTASANIMPORTANTGOALWECREATEDURBAN,OPTIMIZATIONHABITATENVIRONMENTMUSTBEPURSUEDPROMOTIONOFFICE,TOO,ONLYMANSSUBJECTSTATUS,TOACHIEVERAPIDDEVELOPMENTINVESTEE2PEOPLEWHORESPONDEDTOTHEQUESTION,ANDREPLIEDTOQUESTIONSDEPENDINGONWHOWHOISSUES,ISCONCERNEDWITHTHEPROBLEMOFTHERULINGPARTYDEPENDINGONWHOISSUESAREQUESTIONSRELATINGTOTHESOURCEOFPOWEROFTHERULINGPARTYLOOKATTHETRENDOFTHEWORLD,THROUGHOUTTHEAGES,NOPARTYSFATEWASNOTTOBEDOMINATEDBYPEOPLE,NOALBERTISNOTDRIVENBYTHEPEOPLEOFANATIONOURPARTYHASALWAYSATTACHEDIMPORTANCETOPEOPLE,CARINGFORPEOPLE,HISPEOPLEASTHECOLDESTWINTER,PARENTSOFPEOPLEASTHEIROWN,BUTTHEREWEREALSOSOMEINADHERETOPEOPLEORIENTEDBIAS,WAR“SUFANEXPANSION“PEACETIME“CULTURALREVOLUTION“,HASCAUSEDAGREATLOSSTOTHEREVOLUTIONANDCONSTRUCTIONTHROUGHHISTORY,OURPARTYPROVEDTHATWHENPEOPLE,CARINGFORPEOPLE,ANDALONGTHEWAYTHEREISAPOWERFULFORCEWHENTOIGNOREPEOPLESTHINKING,TOIGNORETHEINTERESTSANDNEEDSOFTHEPEOPLE,THEPARTYSCAUSEWILLSUFFERSETBACKSPEOPLEORIENTED,POWERFORTHEPEOPLE,THISISTHEMOSTFUNDAMENTALRULESGOVERNINGLAWS,LARGEANDSMALL,EVERYASPECTISALSORULINGISTHEMOSTESSENTIALREQUIREMENTSSETUPTHEPEOPLEORIENTEDCONCEPTOFGOVERNANCE,REQUIRESUSTOESTABLISHTHEMAINPOSITION,EVERYTHINGFORTHEMASSES,RELYONTHEMASSES,ANDCONSCIOUSLYDORIGHTFORTHEPEOPLE,SHOWCONCERNFORTHEBENEFITOFPEOPLEANDBRINGBENEFITTOTHEPEOPLE,REALPEOPLEASMASTERSOFTHECOUNTRY,CONSTRUCTIONOFTHEMAINBODYANDTHECAUSEOFMAINFROMTHISPERSPECTIVE,ADHERETOTHEPEOPLEORIENTEDANDTHATISPOWERFORTHEPEOPLEISTOUPHOLDTHEMASSVIEWPOINTANDTHEMASSLINEOFTHEPARTYOFFICEWORKISSERVINGTHEOVERALLWORKOFTHEPARTYONLYAROUNDTHESERVICEOBJECTS,SERVICE,RELYINGONTHESERVICEPRINCIPALTOTHESERVICEINORDERTOSHUNWATERPUSHTHEBOAT,ALONGTERMPERSPECTIVE,CREATINGIMPRESSIVEPERFORMANCEINVESTEE3PEOPLERESPONDEDTOAQUESTIONOFVALUES,AGAINANSWERINGOUTLOOKONQUESTIONSVALUESANDOUTLOOKAREANORGANICUNITY,ANDOUTLOOK绵阳梓潼酒店部项目组织管理手册（草案）编撰整理秦万里QQ280814750时间2011年10月10日OF16SESSIONBROUGHTTOADHERETOPEOPLEORIENTED,ALLROUND,COORDINATEDANDSUSTAINABLESCIENTIFICDEVELOPMENTVIEW,PROMOTINGECONOMICANDSOCIALANDHUMANDEVELOPMENTTHECOREOFTHESCIENTIFICOUTLOOKONDEVELOPMENTISPEOPLEORIENTEDIMPLEMENTTHESCIENTIFICCONCEPTOFDEVELOPMENTANDFIRSTIMPLEMENTATIONOFPEOPLEORIENTEDREQUIREMENTSOFFICEOFTHEPARTYCOMMITTEEOFTHISYEARSWORK,WEHAVETOFIRMLYESTABLISHTHEIDEAOFPEOPLEORIENTEDPHILOSOPHY,RICHNESSOFUNDERSTANDINGTHEPEOPLEORIENTED,SERIOUSLYIMPLEMENTPEOPLEORIENTEDREQUIREMENTSCORRECTLYGRASPINGTHEPRACTICEOFPEOPLEORIENTED,THROUGHPEOPLEORIENTED“THREESERVICES“WORKINGPROCESS,PUSHINGTHECITYPARTYCOMMITTEEOFFICEWORKTOANEWLEVELINVESTEEBINVESTEEBYPEOPLEORIENTED,INTHEFINALANALYSISISCENTRED,HUMANPREMISE,AHUMANPOWERED,HUMANPURPOSEPEOPLEORIENTEDTHINKINGLONGASEARLYASTHESPRINGANDAUTUMNPERIODOFMORETHAN2000YEARSAGO,QIGUANZHONG“OVERLORDOFTHEBEGINNING,ANDPEOPLEORIENTEDPRINCIPLEOFTHESOLID“FORTHOUSANDSOFYEARS,TRADITIONALCHINESEPOLITICALCULTURETHEREISAWIDEVARIETYOFPEOPLEORIENTEDTHOUGHTPANGENGS“PEOPLE“TOTHEDUKEOFZHOUS“PROTECT“ANDTHENTOCONFUCIUS“MAN“,FROMHIS“YOURKINGLIGHT“TOTHEIDEAOF“GRANDBOATWATER“ANDTHENTOADVOCATESINCETHEHANANDTANGDYNASTIES“NATION“,THESEUSEFULIDEAIS,ISTHECOUNTRYOFTHEPEOPLE,POLITICALSOURCESTHERULERSOF“PEOPLE“,THE“SANZHIBEIYAN“THERULERSOF“THINPEOPLE“,THEN“DIEDSUDDENLY“THEWESTEVERSINCETHERENAISSANCE,ITISBECAUSEOFTHERISEOFHUMANISM,REALLYSTARTEDTOSELFAWARENESS,SELFDISCOVERYANDSELFREFLECTIONPREDECESSORSINCRITICISMOFMARXANDENGELSTHOUGHTONTHEBASISOFTHEOUTCOMEOF,ACCORDINGTOTHEGREATDISCOVERYOFHISTORICALMATERIALISM,REVEALSTHETRUENATUREOFHUMANEXISTENCE,THEIDEOLOGYWASESSENTIALANDSTRONGLYSUGGESTS,ASPROVIDEDIN1894,THEENGELSFROMMARXSWRITINGS,SINGLEDOUTHISFAVORITEPASSAGEFORTHENEWCENTURYWEEKLYSOLEMNINSCRIPTIONS“THERE,THEFREEDEVELOPMENTOFEACHISTHEFREEDEVELOPMENTOFALLPEOPLE“INMODERNSOCIETY,PEOPLEORIENTEDTHINKINGMOREANDMOREATTENTIONPEOPLEGENERALLYREGARDITASAKINDOFECONOMICANDSOCIALDEVELOPMENT,APRINCIPLE,AREQUIREMENT,ASANEEDTOMAINTAINTHEINTERESTOFTHEPEOPLEOF,APURSUIT,APURPOSETHISIDEAWASPRAISED,WITHTHEPROFOUNDCONNOTATIONANDPRACTICALSIGNIFICANCEINVESTEE1PEOPLEANSWERINGEPISTEMOLOGICALQUESTIONSANDANSWEREDTHEQUESTIONSOFMETHODOLOGYPEOPLECONTAINSAPROFOUNDPHILOSOPHICAL,EPISTEMOLOGICALANDMETHODOLOGICALSIGNIFICANCEOFSCIENCEKNOWNASEPISTEMOLOGY,REFERSTOTHETHEORIESONTHERELATIONSHIPBETWEENKNOWLEDGEANDPRACTICEINTHEVIEWOFMARXANDENGELS,“MANISMANSWORLD,ISTHESTATE,SOCIETY,ANDHISTORYWRITERSANDCHARACTERS“INOTHERWORDS,THEWORLDISONEWORLD,SOCIETYISHUMANSOCIETYWEKNOWTHESOCIETY,STARTINGFROMTHEPEOPLETOOBSERVEWEKNOWTHEPRACTICE,FROMTHEPEOPLETOSTUDYWEKNEWOFFICEWORK,FROMTHEPEOPLEWHOSETOUTTOEXPLOREIGNORINGTHIS,WILLSHESEEKENDTOFORMAPROPERUNDERSTANDINGMETHODOLOGYREFERSTOMETHODSOFKNOWINGTHEWORLD,TRANSFORMINGTHEWORLDSTHEORYHISTORICALMATERIALISMTELLSUSTHATSOCIALDEVELOPMENT,LEAVEISIMPOSSIBLEALLSOCIALPROGRESS,LEAVINGPEOPLEUNABLETOACHIEVEWEDOANYTHING,MUSTFIRSTOFALLTAKEINTOACCOUNTTHEHUMANFACTOR,TOFINDWAYSTOGIVEFULLPLAYTOTHEINITIATIVEANDHUMANCREATIVITY,MOBILIZINGPEOPLESENTHUSIASMTHISISTHERESULTOFNUMEROUSHISTORICALPRACTICEOFMOSTOFTHESCIENTIFICMETHODEMPERORTAIZONG“THEWORLDOFEXCELLENCEINTOMYOPPONENT“AND“ZHENGUANRULE“,QINGZENGGUOFANTO“MOREAIDESFORTHEFIRSTPREREQUISITE“ZHONGXINGMINGCHEN,AREINSISTINGONMETHODOLOGYOFSUCCESSFULMODELSPROMOTINGTHEREFORMANDDEVELOPMENT,CONSTRUCTIONOFWELLOFF,MOREDEMANDSTHATWEASAPEOPLEORIENTEDSCIENTIFICMETHODWEDOWORKINTHECOUNTRYSIDE,ITISNECESSARYTOPUTFARMERSFIRSTWEENGAGEINSTATEOWNEDENTERPRISEREFORM,WEMUSTREGARDEXPANDINGEMPLOYMENTASANIMPORTANTGOALWECREATEDURBAN,OPTIMIZATIONHABITATENVIRONMENTMUSTBEPURSUEDPROMOTIONOFFICE,TOO,ONLYMANSSUBJECTSTATUS,TOACHIEVERAPIDDEVELOPMENTINVESTEE2PEOPLEWHORESPONDEDTOTHEQUESTION,ANDREPLIEDTOQUESTIONSDEPENDINGONWHOWHOISSUES,ISCONCERNEDWITHTHEPROBLEMOFTHERULINGPARTYDEPENDINGONWHOISSUESAREQUESTIONSRELATINGTOTHESOURCEOFPOWEROFTHERULINGPARTYLOOKATTHETRENDOFTHEWORLD,THROUGHOUTTHEAGES,NOPARTYSFATEWASNOTTOBEDOMINATEDBYPEOPLE,NOALBERTISNOTDRIVENBYTHEPEOPLEOFANATIONOURPARTYHASALWAYSATTACHEDIMPORTANCETOPEOPLE,CARINGFORPEOPLE,HISPEOPLEASTHECOLDESTWINTER,PARENTSOFPEOPLEASTHEIROWN,BUTTHEREWEREALSOSOMEINADHERETOPEOPLEORIENTEDBIAS,WAR“SUFANEXPANSION“PEACETIME“CULTURALREVOLUTION“,HASCAUSEDAGREATLOSSTOTHEREVOLUTIONANDCONSTRUCTIONTHROUGHHISTORY,OURPARTYPROVEDTHATWHENPEOPLE,CARINGFORPEOPLE,ANDALONGTHEWAYTHEREISAPOWERFULFORCEWHENTOIGNOREPEOPLESTHINKING,TOIGNORETHEINTERESTSANDNEEDSOFTHEPEOPLE,THEPARTYSCAUSEWILLSUFFERSETBACKSPEOPLEORIENTED,POWERFORTHEPEOPLE,THISISTHEMOSTFUNDAMENTALRULESGOVERNINGLAWS,LARGEANDSMALL,EVERYASPECTISALSORULINGISTHEMOSTESSENTIALREQUIREMENTSSETUPTHEPEOPLEORIENTEDCONCEPTOFGOVERNANCE,REQUIRESUSTOESTABLISHTHEMAINPOSITION,EVERYTHINGFORTHEMASSES,RELYONTHEMASSES,ANDCONSCIOUSLYDORIGHTFORTHEPEOPLE,SHOWCONCERNFORTHEBENEFITOFPEOPLEANDBRINGBENEFITTOTHEPEOPLE,REALPEOPLEASMASTERSOFTHECOUNTRY,CONSTRUCTIONOFTHEMAINBODYANDTHECAUSEOFMAINFROMTHISPERSPECTIVE,ADHERETOTHEPEOPLEORIENTEDANDTHATISPOWERFORTHEPEOPLEISTOUPHOLDTHEMASSVIEWPOINTANDTHEMASSLINEOFTHEPARTYOFFICEWORKISSERVINGTHEOVERALLWORKOFTHEPARTYONLYAROUNDTHESERVICEOBJECTS,SERVICE,RELYINGONTHESERVICEPRINCIPALTOTHESERVICEINORDERTOSHUNWATERPUSHTHEBOAT,ALONGTERMPERSPECTIVE,CREATINGIMPRESSIVEPERFORMANCEINVESTEE3PEOPLERESPONDEDTOAQUESTIONOFVALUES,AGAINANSWERINGOUTLOOKONQUESTIONSVALUESANDOUTLOOKAREANORGANICUNITY,ANDOUTLOOK目录前言第一部分组织手册概要11基本情况说明第二部分董事会职责说明（核准）第三部分总经理职责说明（决策）31品牌管理制定32组织管理制定33营运管理制定（技术、后勤、财务）34员工管理制定第四部分总经理/经理职责说明（组织、管理、督办）41营运工作方面42人事工作方面43技术工作方面44财务工作方面45后勤工作方面46品牌工作方面47文化工作方面第五部分酒店餐饮设置及岗位说明书（执行）51行政主任52业务主任/领班53厨师长54厨师、厨工、勤杂工55服务员56收银员57清洁工58后勤/采购管理59仓库管理员前言OF16SESSIONBROUGHTTOADHERETOPEOPLEORIENTED,ALLROUND,COORDINATEDANDSUSTAINABLESCIENTIFICDEVELOPMENTVIEW,PROMOTINGECONOMICANDSOCIALANDHUMANDEVELOPMENTTHECOREOFTHESCIENTIFICOUTLOOKONDEVELOPMENTISPEOPLEORIENTEDIMPLEMENTTHESCIENTIFICCONCEPTOFDEVELOPMENTANDFIRSTIMPLEMENTATIONOFPEOPLEORIENTEDREQUIREMENTSOFFICEOFTHEPARTYCOMMITTEEOFTHISYEARSWORK,WEHAVETOFIRMLYESTABLISHTHEIDEAOFPEOPLEORIENTEDPHILOSOPHY,RICHNESSOFUNDERSTANDINGTHEPEOPLEORIENTED,SERIOUSLYIMPLEMENTPEOPLEORIENTEDREQUIREMENTSCORRECTLYGRASPINGTHEPRACTICEOFPEOPLEORIENTED,THROUGHPEOPLEORIENTED“THREESERVICES“WORKINGPROCESS,PUSHINGTHECITYPARTYCOMMITTEEOFFICEWORKTOANEWLEVELINVESTEEBINVESTEEBYPEOPLEORIENTED,INTHEFINALANALYSISISCENTRED,HUMANPREMISE,AHUMANPOWERED,HUMANPURPOSEPEOPLEORIENTEDTHINKINGLONGASEARLYASTHESPRINGANDAUTUMNPERIODOFMORETHAN2000YEARSAGO,QIGUANZHONG“OVERLORDOFTHEBEGINNING,ANDPEOPLEORIENTEDPRINCIPLEOFTHESOLID“FORTHOUSANDSOFYEARS,TRADITIONALCHINESEPOLITICALCULTURETHEREISAWIDEVARIETYOFPEOPLEORIENTEDTHOUGHTPANGENGS“PEOPLE“TOTHEDUKEOFZHOUS“PROTECT“ANDTHENTOCONFUCIUS“MAN“,FROMHIS“YOURKINGLIGHT“TOTHEIDEAOF“GRANDBOATWATER“ANDTHENTOADVOCATESINCETHEHANANDTANGDYNASTIES“NATION“,THESEUSEFULIDEAIS,ISTHECOUNTRYOFTHEPEOPLE,POLITICALSOURCESTHERULERSOF“PEOPLE“,THE“SANZHIBEIYAN“THERULERSOF“THINPEOPLE“,THEN“DIEDSUDDENLY“THEWESTEVERSINCETHERENAISSANCE,ITISBECAUSEOFTHERISEOFHUMANISM,REALLYSTARTEDTOSELFAWARENESS,SELFDISCOVERYANDSELFREFLECTIONPREDECESSORSINCRITICISMOFMARXANDENGELSTHOUGHTONTHEBASISOFTHEOUTCOMEOF,ACCORDINGTOTHEGREATDISCOVERYOFHISTORICALMATERIALISM,REVEALSTHETRUENATUREOFHUMANEXISTENCE,THEIDEOLOGYWASESSENTIALANDSTRONGLYSUGGESTS,ASPROVIDEDIN1894,THEENGELSFROMMARXSWRITINGS,SINGLEDOUTHISFAVORITEPASSAGEFORTHENEWCENTURYWEEKLYSOLEMNINSCRIPTIONS“THERE,THEFREEDEVELOPMENTOFEACHISTHEFREEDEVELOPMENTOFALLPEOPLE“INMODERNSOCIETY,PEOPLEORIENTEDTHINKINGMOREANDMOREATTENTIONPEOPLEGENERALLYREGARDITASAKINDOFECONOMICANDSOCIALDEVELOPMENT,APRINCIPLE,AREQUIREMENT,ASANEEDTOMAINTAINTHEINTERESTOFTHEPEOPLEOF,APURSUIT,APURPOSETHISIDEAWASPRAISED,WITHTHEPROFOUNDCONNOTATIONANDPRACTICALSIGNIFICANCEINVESTEE1PEOPLEANSWERINGEPISTEMOLOGICALQUESTIONSANDANSWEREDTHEQUESTIONSOFMETHODOLOGYPEOPLECONTAINSAPROFOUNDPHILOSOPHICAL,EPISTEMOLOGICALANDMETHODOLOGICALSIGNIFICANCEOFSCIENCEKNOWNASEPISTEMOLOGY,REFERSTOTHETHEORIESONTHERELATIONSHIPBETWEENKNOWLEDGEANDPRACTICEINTHEVIEWOFMARXANDENGELS,“MANISMANSWORLD,ISTHESTATE,SOCIETY,ANDHISTORYWRITERSANDCHARACTERS“INOTHERWORDS,THEWORLDISONEWORLD,SOCIETYISHUMANSOCIETYWEKNOWTHESOCIETY,STARTINGFROMTHEPEOPLETOOBSERVEWEKNOWTHEPRACTICE,FROMTHEPEOPLETOSTUDYWEKNEWOFFICEWORK,FROMTHEPEOPLEWHOSETOUTTOEXPLOREIGNORINGTHIS,WILLSHESEEKENDTOFORMAPROPERUNDERSTANDINGMETHODOLOGYREFERSTOMETHODSOFKNOWINGTHEWORLD,TRANSFORMINGTHEWORLDSTHEORYHISTORICALMATERIALISMTELLSUSTHATSOCIALDEVELOPMENT,LEAVEISIMPOSSIBLEALLSOCIALPROGRESS,LEAVINGPEOPLEUNABLETOACHIEVEWEDOANYTHING,MUSTFIRSTOFALLTAKEINTOACCOUNTTHEHUMANFACTOR,TOFINDWAYSTOGIVEFULLPLAYTOTHEINITIATIVEANDHUMANCREATIVITY,MOBILIZINGPEOPLESENTHUSIASMTHISISTHERESULTOFNUMEROUSHISTORICALPRACTICEOFMOSTOFTHESCIENTIFICMETHODEMPERORTAIZONG“THEWORLDOFEXCELLENCEINTOMYOPPONENT“AND“ZHENGUANRULE“,QINGZENGGUOFANTO“MOREAIDESFORTHEFIRSTPREREQUISITE“ZHONGXINGMINGCHEN,AREINSISTINGONMETHODOLOGYOFSUCCESSFULMODELSPROMOTINGTHEREFORMANDDEVELOPMENT,CONSTRUCTIONOFWELLOFF,MOREDEMANDSTHATWEASAPEOPLEORIENTEDSCIENTIFICMETHODWEDOWORKINTHECOUNTRYSIDE,ITISNECESSARYTOPUTFARMERSFIRSTWEENGAGEINSTATEOWNEDENTERPRISEREFORM,WEMUSTREGARDEXPANDINGEMPLOYMENTASANIMPORTANTGOALWECREATEDURBAN,OPTIMIZATIONHABITATENVIRONMENTMUSTBEPURSUEDPROMOTIONOFFICE,TOO,ONLYMANSSUBJECTSTATUS,TOACHIEVERAPIDDEVELOPMENTINVESTEE2PEOPLEWHORESPONDEDTOTHEQUESTION,ANDREPLIEDTOQUESTIONSDEPENDINGONWHOWHOISSUES,ISCONCERNEDWITHTHEPROBLEMOFTHERULINGPARTYDEPENDINGONWHOISSUESAREQUESTIONSRELATINGTOTHESOURCEOFPOWEROFTHERULINGPARTYLOOKATTHETRENDOFTHEWORLD,THROUGHOUTTHEAGES,NOPARTYSFATEWASNOTTOBEDOMINATEDBYPEOPLE,NOALBERTISNOTDRIVENBYTHEPEOPLEOFANATIONOURPARTYHASALWAYSATTACHEDIMPORTANCETOPEOPLE,CARINGFORPEOPLE,HISPEOPLEASTHECOLDESTWINTER,PARENTSOFPEOPLEASTHEIROWN,BUTTHEREWEREALSOSOMEINADHERETOPEOPLEORIENTEDBIAS,WAR“SUFANEXPANSION“PEACETIME“CULTURALREVOLUTION“,HASCAUSEDAGREATLOSSTOTHEREVOLUTIONANDCONSTRUCTIONTHROUGHHISTORY,OURPARTYPROVEDTHATWHENPEOPLE,CARINGFORPEOPLE,ANDALONGTHEWAYTHEREISAPOWERFULFORCEWHENTOIGNOREPEOPLESTHINKING,TOIGNORETHEINTERESTSANDNEEDSOFTHEPEOPLE,THEPARTYSCAUSEWILLSUFFERSETBACKSPEOPLEORIENTED,POWERFORTHEPEOPLE,THISISTHEMOSTFUNDAMENTALRULESGOVERNINGLAWS,LARGEANDSMALL,EVERYASPECTISALSORULINGISTHEMOSTESSENTIALREQUIREMENTSSETUPTHEPEOPLEORIENTEDCONCEPTOFGOVERNANCE,REQUIRESUSTOESTABLISHTHEMAINPOSITION,EVERYTHINGFORTHEMASSES,RELYONTHEMASSES,ANDCONSCIOUSLYDORIGHTFORTHEPEOPLE,SHOWCONCERNFORTHEBENEFITOFPEOPLEANDBRINGBENEFITTOTHEPEOPLE,REALPEOPLEASMASTERSOFTHECOUNTRY,CONSTRUCTIONOFTHEMAINBODYANDTHECAUSEOFMAINFROMTHISPERSPECTIVE,ADHERETOTHEPEOPLEORIENTEDANDTHATISPOWERFORTHEPEOPLEISTOUPHOLDTHEMASSVIEWPOINTANDTHEMASSLINEOFTHEPARTYOFFICEWORKISSERVINGTHEOVERALLWORKOFTHEPARTYONLYAROUNDTHESERVICEOBJECTS,SERVICE,RELYINGONTHESERVICEPRINCIPALTOTHESERVICEINORDERTOSHUNWATERPUSHTHEBOAT,ALONGTERMPERSPECTIVE,CREATINGIMPRESSIVEPERFORMANCEINVESTEE3PEOPLERESPONDEDTOAQUESTIONOFVALUES,AGAINANSWERINGOUTLOOKONQUESTIONSVALUESANDOUTLOOKAREANORGANICUNITY,ANDOUTLOOK3梓潼酒店组织管理手册（以下简称管理手册）阐明了酒店管理的基本情况，是构建酒店运营管理模式的重要文件。撰写管理手册的目的，是为了让客户更好的了解我公司对梓潼酒店的设计规划，通过对酒店的综合性考虑与长期发展规划，将装修与运营两方面结合起来，满足酒店组织管理的各项需求，提升酒店的竞争力，从而达到以最少的运营成本获取最大的利润,以最少的装饰资金做出最好的装饰效果,确保酒店的赢利。第一部分组织手册概要11基本情况说明111梓潼酒店部管理手册共分项目战略手册、形象手册、组织管理手册、营运管理手册、员工手册、管理表格及文件汇编、岗位招聘与人才储备7个篇章组成。本册只包含组织管理手册。112本组织管理手册用以说明梓潼酒店部的组织关系、权责结构,主要包括以下两个部分内容组织结构本部分是组织结构、岗位设置，通过组织结构和岗位设置阐述了岗位之间关系和职位之间的关系。岗位职责本部分主要阐述梓潼酒店部各岗位的使命与目标，主要的职能与职责。OF16SESSIONBROUGHTTOADHERETOPEOPLEORIENTED,ALLROUND,COORDINATEDANDSUSTAINABLESCIENTIFICDEVELOPMENTVIEW,PROMOTINGECONOMICANDSOCIALANDHUMANDEVELOPMENTTHECOREOFTHESCIENTIFICOUTLOOKONDEVELOPMENTISPEOPLEORIENTEDIMPLEMENTTHESCIENTIFICCONCEPTOFDEVELOPMENTANDFIRSTIMPLEMENTATIONOFPEOPLEORIENTEDREQUIREMENTSOFFICEOFTHEPARTYCOMMITTEEOFTHISYEARSWORK,WEHAVETOFIRMLYESTABLISHTHEIDEAOFPEOPLEORIENTEDPHILOSOPHY,RICHNESSOFUNDERSTANDINGTHEPEOPLEORIENTED,SERIOUSLYIMPLEMENTPEOPLEORIENTEDREQUIREMENTSCORRECTLYGRASPINGTHEPRACTICEOFPEOPLEORIENTED,THROUGHPEOPLEORIENTED“THREESERVICES“WORKINGPROCESS,PUSHINGTHECITYPARTYCOMMITTEEOFFICEWORKTOANEWLEVELINVESTEEBINVESTEEBYPEOPLEORIENTED,INTHEFINALANALYSISISCENTRED,HUMANPREMISE,AHUMANPOWERED,HUMANPURPOSEPEOPLEORIENTEDTHINKINGLONGASEARLYASTHESPRINGANDAUTUMNPERIODOFMORETHAN2000YEARSAGO,QIGUANZHONG“OVERLORDOFTHEBEGINNING,ANDPEOPLEORIENTEDPRINCIPLEOFTHESOLID“FORTHOUSANDSOFYEARS,TRADITIONALCHINESEPOLITICALCULTURETHEREISAWIDEVARIETYOFPEOPLEORIENTEDTHOUGHTPANGENGS“PEOPLE“TOTHEDUKEOFZHOUS“PROTECT“ANDTHENTOCONFUCIUS“MAN“,FROMHIS“YOURKINGLIGHT“TOTHEIDEAOF“GRANDBOATWATER“ANDTHENTOADVOCATESINCETHEHANANDTANGDYNASTIES“NATION“,THESEUSEFULIDEAIS,ISTHECOUNTRYOFTHEPEOPLE,POLITICALSOURCESTHERULERSOF“PEOPLE“,THE“SANZHIBEIYAN“THERULERSOF“THINPEOPLE“,THEN“DIEDSUDDENLY“THEWESTEVERSINCETHERENAISSANCE,ITISBECAUSEOFTHERISEOFHUMANISM,REALLYSTARTEDTOSELFAWARENESS,SELFDISCOVERYANDSELFREFLECTIONPREDECESSORSINCRITICISMOFMARXANDENGELSTHOUGHTONTHEBASISOFTHEOUTCOMEOF,ACCORDINGTOTHEGREATDISCOVERYOFHISTORICALMATERIALISM,REVEALST