order外贸函电

Unit 7Orders & ResponsesWhat is order?n 订单是买方向卖方提出的要求，要求卖方按照订单所列的各项条件供货。订单可由买方主动发出，也可以根据卖方的报盘制定后发给卖方。订单一经卖方确认就成为具有法律约束力的合同。Order Form vs. Order Lettern 订单可以分为订购单（ Order Sheet, Order form) 和订购函（ Order letter)。l 订购单是各公司自制的，有固定的格式，但最好再加入简单的说明字样（Covering Letter） “随函寄送订单 ”。l 订购函（ Order Letter）则必须要写明商品的细目（品名、货号、质量以及规格等），数量（是否允许溢短装等等），价格，运货条件（地点、日期以及运输方式等），包装与唛头，支付方式，寄送单据（时间，方式以及份数等）。订购函的写法n 破题部分l 表明根据对方的目录、价目表等下的订单。n 承接部分l 列明订单条件（品质、装船等）l 请求接受或者承诺订单。n 结尾部分l 请求关切此次订单Useful Sentences for the Opening Paragraphn We send you the following trial order on the basis of your estimate of September 10:n We are pleased to enclose our official Order Sheet No.30 for your Electric Refrigerator.n Thank you for your letter of September 10 enclosing your latest illustrated catalogue. We would like to order 50 units of Model AZ100.n We have tested your sample and found it very satisfactory. Please supply 500 dozen as per our enclosed Order Form No. 960.Useful Sentences for the trade termsn This order is so urgently required that we must ask you to make the earliest possible shipment.n Our customers require the goods for the summer collection. Please sent the goods by the end of June.n Three copies of the invoice, a copy each of the packing list and other necessary documents should be sent to us by mail.n Upon receipt of your reply we will open L/C .n It is necessary that the design of our order be exactly the same as that of the sample we sent you.Cont.n We may reject the goods if there are any marks or blemishes on the surface.n We hope you will kindly accept this order.n We would like you to immediately send us your acknowledgement of this order.n We are looking forward to your confirmation of this order .Useful sentences for the Closing Paragraphn Your early attention to this order will be appreciated.n We hope you will accept our terms and arrange an early delivery.n This is a trial order. If the quality proves to be satisfactory, we will give you larger orders in the future.Responses to ordersAcknowledgment & Acceptn Acknowledgment 认收l 仅仅表示收到对方的订单，并不表示接受（ Accept）或者拒绝（Decline）。We have received with thank your order for 3 tons of Walnuts. We are working on your order and will keep you informed in time of the progress.Letters of Acceptancen 破题部分l 感谢对方订单n 承接部分l 答复并表明愿意按照对方的要求办理的意向。n 结尾部分l 再次感谢对方的订购。（也可略去）The openingn Thank you for your order No.123 of April 4, which we accept on your terms.n We acknowledge with thanks your order of May 2 for 50 units fo Motorcycle M104.n We are pleased to confirm your order of June 1 for 1000 dozen Silk Handkerchiefs.n We appreciate your order No. 50 of February 3. We are pleased to accept your terms. Enclosed is a copy of our sales confirmation.承接部分 遵守订单条件的答复n We will do all we can to fill your order so that the goods will be shipped before October 15.n You can be sure that this order will have our careful attention. Delivery will be made before November 1.n The goods will be packed in strict accordance with your instructions.n You payment terms, a draft at sight under L/C are quite acceptable to us. On receiving your credit we will arrange shipment.n We will proceed with the execution of your order as soon as we receive an irrevocable L/C in our favor.The closingn Thank you again for your order, and we promise you to pay our best attention to this order.n It is our hope that this order will be the first step to a long and pleasant business relationship between us.Decline of Order and Recommendation of Substituten 如果订购的货品已销售一空，或无法接受对方指定的条件时，就必须写婉拒函。n 拒绝不是唯一的途径，可以促请对方订购 替代品 ，或者请求对方等候进货。部分拒绝与完全拒绝n Your order of April 6 has been accepted except for item No.45.n We accept with thanks your order No.234 for an assortment of Sportswear, with the exception of Crystal Brand T Shirts.n Your order of May 5 for Electronic Toys is appreciated, but much to our regret we are unable to fill it for the present.n Thank you for your order No.10 for 500 dozen of Pencil Case No.A-5. Unfortunately, however, we cannot accept the order on the terms you requested.缺货n The goods you required are exhausted owing to the resent rush of orders.n As there is no demand for the articles, we have stopped manufacturing it.n Our stock of this item is exhausted and we have no idea when it will be restocked.n Unfortunately the articles you ordered in you letter of October 10 are out of stock. 其他谢绝的理由n Production difficulties force us to decline further orders for this model for the time being.n As our factory is at present fully occupied with orders, we regret having to decline yours.n We regret to say we are unable to accept your order at the previous prices because of a recent rise in the cost of materials.n Because of a shortage of shipping space, we cannot deliver your order before July 15.促进订购替代品n We are sending you separately a sample of No.18, which we think will be a very good substitute for No.8.n However, we can offer a very similar quality model No.83 instead, which perhaps more suitable for your purpose.n We recommend No.14 as a substitute. Though the price is a little higher than No.10, the improvement made on the older model will more than offset the difference in price.n We regret production of A125 you ordered has been discontinued for some time, so we would like to recommend B125 which is available now.The closingn We regret we have