《2010全球人力资源服务机构50强》白皮书.ppt

global 50 of,human resource service providers 2010,summary foster the driving force for growth: reform and transformation,2009, the year of lost global economy encountered sudden and comprehensive change at the end of 2008. while people are discussing how long this change will be and to what extent it will impact on, global hr industry was severely battered. 38 out of the “global 50 of human resource service providers 2010” suered a downward spiral. due to the plunge, randstad (drop by 11.67%) which suered small loss replaced manpower (drop by 25.53%). the situation of adecco which remains the rst is still bleak. in 2009, annual operation income dropped by 25.89% year-on-year. furthermore, annual nancial statement of “global 50 of human resource service providers 2010” shows that a half of the companies suered loss in 2009 and the other six companies were at the verge of collapse with only 1% prot. poor performance of “global 50 of human resource service providers 2010” resulted in evaporation of billions of us$ of market capital in 2009.,01,but, the nancial statement also shows that the worse time has past. with the global recovery, these companies started to recover in quarter 3 and 4 in 2009. according to data analysis, we found that industries suered most from the global economic crisis are mainly job hunters and talent relocation. the root cause is that companies cut hands worldwide and no new recruitment in 2008-2009. even up till now, the unemployment rate in usa and europe has not been recovered yet. thus, the future of these companies is still gloomy. the economic crisis has less impact on hr software, outsourcing and consulting industries. many hr software companies experienced 15% growth in income. but few companies made prot. the performance of hr consulting industry is stable. although companies suered loss, companies like hewitt, mercer, towers watson, and aon consulting saw a drop within 10%.,for the online stang industry, two usa listed companies, monster and dice holdings saw a surprisingly 32.63% and 29.04% drop respectively in income. comparing speaking, 51job in china only saw a 5.15%. yet seek limited, an australia company, only saw a mere 0.81%. this is because of the fact that australia economy beneted from chinas economic stimulus policy and suered less in the economic crisis and is the rst and fastest to recover. therefore, the job market further helps companies to walk out of the crisis. besides, the loss of seek limited in 2009 is also attributable to the loss o f z. in 2009 scal year, the investment loss of seek limited in z was 20.75m yuan. now seek limited has 56.1% share of the z, which means z saw a 92.8m yuan loss in after tax income in 2009. the company has suered loss for three years in a row , with more than 150m yuan loss in last year. job hunter industry failed. except for harvey nash group,11 companies on the ranking are all in recession and most of which saw a 15% plus drop in operation income. the most severe one is hudson (-35.95%) chinese companies, the spotlight chinese economy outperforms others in the global economic crisis. just as what chinese economy did, companies on the ranking of “global 50 of human resource service providers 2010” performs outstandingly. in the past, europe and american companies dominate the hr industry. but now a multi-polar world is drawing near. most of the chinese companies on the ranking grow strongly and gain prot. thanks to the 26.41% growth, ata ranks the rst in terms of fastest growing company in talent management worldwide. 104 job bank ranks rst in the online stang industry with a growth of 5,12% and is the only online stang company that made prot in 2009 scal year worldwide. ciic with 18.6% growth is the fastest growing company in hr outsourcing industry. while talking about large scale hr companies with 1b annual income, ciic ranks the rst in terms of the growth rate and rank in the top 10 out of the “global 50 of human resource service providers 2010” which is an epoch-making case. we are proud of what chinese companies have achieved. it is china, the fastest growing market in the world and the ever-improving competitiveness that chinese companies surge against the recession. we also noticed that chinese companies like ciic has tapped into global market, such as japan, australia, and canada, etc and has become a multinational company and has been building its global competitiveness. ata acquired the toeic of ets in china, which is famous for the well- known toeic, toefl and gre. this further demonstrates the power and inuence of chinese companies on this industry. although started late, chinese hr companies have obviously,02,narrowed the gap of performance with world-leading companies in this industry. many chinese companies are climbing up the value chain quickly, engaging with many links of the value chain and making eorts to improve the quality of product and service to be more attractive. they are building various competencies that are needed to adapt to the fast development，including investing in innovation, listening to clients, valuing ipr, establishing talent- oriented organizations so as to lay solid foundation for sustainable and high-return growth. we believe that there will be more chinese companies in the” top 50 global hr institutions” and they will have a pivotal role in the global hr industry. tide over the complex environment for the future the recession of the nancial industry at the early of 2008 and the following global economic crisis are unprecedented in modern history. although most of the countries are recovering, the global economy is still full of uncertainties. the recent sovereign-debt crisis in europe is a case in point. economists are projecting whether the economy can fully recover or will face stagnation, further drop or w-shape recovery. no matter which is right, one thins is clear: in the face of complicated business environment and more and more uncertainties, all the companies encountered globalization, ercer competition, faster technology evolvement, more and more date and swiftly changing customers preferences. just as nicholas taleb wrote in the black swan that globalization and its ensuing networking resulted in chain vulnerability, global economy and other industries will have more inuence on hr industry. economic crisis led to more mergers and acquisitions and facilitated the change of business models. since last year, we have seen many successful cases, such as the mergers and acquisitions of watson wyatt and towers perrin with the new name as towers watson which is the largest m&a case in hr industry, pe investor hgcapital acquired stepstone, and adp acquired shanghai huaye. with the fast development of global hr industry and globalization, we are expecting to see more and more m&a cases in coming one to two years. the rst half of 2010 is drawing to an end. we are glad to see that most of the listed companies perform well. the economic crisis is fading away. outstanding performance and sustainable growth best showcase the power of these companies. with the recovery of the global economy, we believe that more companies will enjoy growth in 2010 and more companies on the ranking of “global 50 of human resource service providers” will have better nancial statements.,/,5,/,/,/,9,/,/,/,/,global 50 of human resource service providers 2010,ranking 1 2 3,company name adecco randstad manpower,logo,country,main business talent dispatch talent dispatch talent dispatch,annual revenue of 2009 (million dollars) 21,199.14 17,764.90 16,038.70,annual revenue of 2008 (million dollars) 28,603.15 20,112.32 21,537.10,the year-on-year rises of annual revenue -25.89% -11.67% -25.53%,operating prot (million dollars) 93.12 134.38 41.70,operating margin 0.44% 0.76% 0.26%,net prot (million dollars) 11.46 96.85 -9.20,4,adp employer services6,hr outsourcing,6,587.70,6,362.40,3.54%,1,775.40,26.95%,kelly services,talent dispatch,4,314.80,5,517.30,-21.80%,-146.10,-3.39%,-104.50,6,hays,recruiting/headhunting,3,953.00,4,162.07,-5.02%,255.17,6.46%,170.87,7,mercer7,hr consulting,3,327.00,3,642.00,-8.65%,8,hewitt robert half international,hr consulting talent dispatch,3,073.56 3,036.55,3,227.65 4,600.55,-4.77% -34.00%,434.15 66.76,14.13% 2.20%,265.12 37.26,10,ciic,hr outsourcing,2,487.63,2,097.53,18.60%,11 12 13 14 15 16 17 18 19 20 21 22,paychex sfn group watson wyatt8 administaff aon consulting9 michael page international kforce monster10 cdi corporation chandler macleod group hudson resources connection,hr outsourcing talent dispatch hr consulting hr outsourcing hr consulting recruiting/headhunting recruiting/headhunting online recruitment talent dispatch hr outsourcing recruiting/headhunting hr consulting,2,082.76 1,710.88 1,676.03 1,653.10 1,267.00 1,157.50 910.14 905.14 884.95 864.49 691.15 685.58,2,066.32 2,189.16 1,773.85 1,724.43 1,356.00 1,571.03 997.02 1,343.63 1,118.60 849.41 1,079.09 840.28,0.80% -21.85% -5.51% -4.14% -6.56% -26.32% -8.71% -32.63% -20.89% 1.78% -35.95% -18.41%,805.20 -7.00 209.37 27.03 205.00 32.63 23.04 -8.81 -18.14 -17.62 -49.45 40.44,38.66% -0.41% 12.49% 1.64% 16.18% 2.82% 2.53% -0.97% -2.05% -2.04% -7.15% 5.90%,533.54 -6.33 146.46 16.57 20.07 12.87 18.93 -19.90 -13.33 -40.61 17.76,03,global 50 of human resource service providers 2010,ranking 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44,company name harvey nash group korn/ferry international comforce corporation11 on assignment heidrick & struggles ross human directions clarius group barrett business services talent2 international seek limited12 taleo corporation the ultimate software kenexa successfactors hydrogen 51job13 dice holdings saba software mcmillan shakespeare fortune industries14 psd15 104 job bank,logo,country,main business recruiting/headhunting recruiting/headhunting hr outsourcing talent dispatch recruiting/headhunting hr outsourcing recruiting/headhunting hr outsourcing hr outsourcing online recruitment ehr ehr ehr ehr recruiting/headhunting online recruitment online recruitment ehr hr outsourcing hr outsourcing recruiting/headhunting online recruitment,annual revenue of 2009 (million dollars) 678.46 676.13 563.79 416.61 414.72 392.97 293.44 236.46 228.99 209.78 198.41 196.58 157.67 153.05 119.63 113.37 109.99 102.82 77.26 72.91 67.04 60.08,annual revenue of 2008 (million dollars) 514.59 835.64 606.64 618.06 644.86 406.46 321.43 280.47 229.30 211.49 168.42 178.57 203.73 111.91 155.32 119.53 155.01 107.78 66.62 158.40 79.79 59.24,the year-on-year rises of annual revenue 31.84% -19.09% -7.06% -32.59% -35.69% -3.32% -8.71% -15.69% -0.14% -0.81% 17.81% 10.09% -22.61% 36.76% -22.98% -5.15% -29.04% -4.60% 15.97% -53.97% -15.98% 1.42%,operating prot (million dollars) 16.73 -12.17 -9.06 15.23 -26.71 5.70 -7.89 -9.53 -5.47 80.18 -1.41 -0.59 -29.04 -12.12 -8.64 17.62 26.54 -0.52 28.91 0.41 0.65 5.33,operating margin 2.47% -1.80% -1.61% 3.66% -6.44% 1.45% -2.69% -4.03% -2.39% 38.22% -0.71% -0.30% -18.42% -7.92% -7.22% 15.54% 24.13% -0.51% 37.42% 0.56% 0.97% 8.87%,net prot (million dollars) 11.16 -10.09 -12.15 4.71 -20.91 4.07 -8.32 -4.77 -7.58 55.30 1.29 -1.14 -31.08 -12.63 -8.43 16.48 13.49 -2.35 20.52 1.38 -2.02 4.92,04,global 50 of human resource service providers 2010,ranking 45 46 47 48 49 50,company name hamilton james & bruce teamstaff s16 ata workstream general employment enterprises,logo,country,main business recruiting/headhunting hr outsourcing ehr talent assessment ehr talent dispatch,annual revenue of 2009 (million dollars) 53.32 46.02 42.46 31.83 21.54 10.39,annual revenue of 2008 (million dollars) 78.84 58.52 34.51 25.18 27.61 15.24,the year-on-year rises of annual revenue -32.37% -21.36% 23.04% 26.41% -21.98% -31.82%,operating prot (million dollars) -6.05 0.39 -26.48 -2.87 -3.07 -4.18,operating margin -11.35% 0.85% -62.36% -9.02% -14.25% -40.23%,net prot (million dollars) -6.19 -4.36 -26.46 -2.46 -4.86 -4.23,note： 1、the data referenced in the ranking were introduced from 1) published financial report of each company 2) published financial data in the stock market by each company 3)financial data of unlisted company came from third party audited and notarized financial data supplied by tax authorities to hroot. 2、the data referenced in the ranking is divided by fiscal year which is mentioned in the financial report of different companies, not calculated by the calendar year. 3、prices in ranking are based upon us dollars and the intermediate exchange rate dated on dec 31 2009 by peoples bank of china is applied. us 1 against rmb 6.8282, us 1 against gbp 0.6192, us 1 against euro 0.698, us 1 against hkd 7.7551, us 1 against nt 32.00. 4、the classification rules for the main business of different companies in the ranking: the largest share of the companys income for the year in different business part. 5、we have no data where labeled “/“. 6、financial data of adp dealer services is not included in those of adp employers services. 7、the financial data of mercer comes from 2009 annual report of marsh & mclennan companies, the parent company of mercer. 8、watson wyatt is listed in this ranking, which was merged with towers perrin and is now known as towers watson & co. the new company has gone public in new york stock exchange and its financial capacity is twice as big as that for watson wyatt. 9、the financial data of aon consulting comes from 2009 annual report of aon corporation, the parent company of aon consulting. 10、monster is parent company of chinahr.com. 11、70 percent of revenues went to human capital services segment in comforce corporation. as a subsidiary company of comforce corporation, pro provides outsourcing services for clients. 12、seek is parent company of . 13、the financial data of 51job comes from nasdaq stock exchange. 14、fy 2009 of fortune industries was in 10 months from january 1st to october 31st. 15、the financial data of psd comes from 2009 annual report of opd, the parent company of psd. 16、s provides services mainly for the online salary data. 05,/,/,/,/,top 10 growth human resource service providers in fy 2009,ranking 1 2 3 4,company name successfactors harvey nash group ata s,logo,country,main business ehr recruiting/headhunting talent assessment ehr,annual revenue of 2009 (million dollars) 153.05 678.46 31.83 42.46,annual revenue of 2008 (million dollars) 111.91 514.59 25.18 34.51,the year-on-year rises of annual revenue 36.76% 31.84% 26.41% 23.04%,operating prot (million dollars) -12.12 16.73 -2.87 -26.48,operating margin -7.92% 2.47% -9.02% -62.36%,net prot (million dollars) -12.63 11.16 -2.46 -26.46,5,ciic,hr outsourcing,2,487.63,2,097.53,18.60%,6 7 8 9 10,taleo corporation mcmillan shakespeare the ultimate software adp employer services chandler macleod group,ehr hr outsourcing ehr hr outsourcing hr outsourcing,198.41 77.26 196.58 6,587.70 864.49,168.42 66.62 178.57 6,362.40 849.41,17.81% 15.97% 10.09% 3.54% 1.78%,-1.41 28.91 -0.59 1,775.40 -17.62,-0.71% 37.42% -0.30% 26.95% -2.04%,1.29 20.52 -1.14 -13.33,06,3,4,7,top 10 decline human resource service providers in fy 2009,ranking 1 2,company name fortune industries1 hudson,logo,country,main business hr outsourcing recruiting/headhunting,annual revenue of 2009 (million dollars) 72.91 691.15,annual revenue of 2008 (million dollars) 158.40 1,079.09,the year-on-year rises of annual revenue -53.97% -35.95%,operating prot (million dollars) 0.41 -49.45,operating margin 0.56% -7.15%,net prot (million dollars) 1.38 -40.61,heidrick & struggles robert half international,recruiting/headhunting talent dispatch,414.72 3,036.55,644.86 4,600.55,-35.69% -34.00%,-26.71 66.76,-6.44% 2.20%,-20.91 37.26,5 6 8 9 10,monster on assignment hamilton james & bruce general employment enterprises dice holdings michael page international,online recruitment talent dispatch recruiting/headhunting talent dispatch online recruitment recruiting/headhunting,905.14 416.61 53.32 10.39 109.99 1,157.50,1,343.63 618.06 78.84 15.24 155.01 1,571.03,-32.63% -32.59% -32.37% -31.82% -29.04% -26.32%,-8.81 15.23 -6.05 -4.18 26.54 32.63,-0.97% 3.66% -11.35% -40.23% 24.13% 2.82%,18.93 4.71 -6.19 -4.23 13.49 20.07,note： 1、fy 2009 of fortune industries was in 10 months from january 1st to october 31st. 07,5,9,global 50 of human resource service providers 2010 (by main business),ranking 33 34 35 36 40 47 49 ranking 48 ranking 1 2 3,company name taleo corporation the ultimate software kenexa successfactors saba software s workstream company name ata company name adecco randstad manpower,logo logo logo,country country country,main business ehr ehr ehr ehr ehr ehr ehr main business talent assessment main business talent dispatch talent dispatch talent dispatch,annual revenue of 2009 (million dollars) 198.41 196.58 157.67 153.05 102.82 42.46 21.54 annual revenue of 2009 (million dollars) 31.83 annual revenue of 2009 (million dollars) 21,199.14 17,764.90 16,038.70,annual revenue of 2008 (million dollars) 168.42 178.57 203.73 111.91 107.78 34.51 27.61 annual revenue of 2008 (million dollars) 25.18 annual revenue of 2008 (million dollars) 28,603.15 20,112.32 21,537.10,the year-on-year rises of annual revenue 17.81% 10.09% -22.61% 36.76% -4.60% 23.04% -21.98% the year-on-year rises of annual revenue 26.41% the year-on-year rises of annual revenue -25.89% -11.67% -25.53%,operating prot (million dollars) -1.41 -0.59 -29.04 -12.12 -0.52 -26.48 -3.07 operating prot (million dollars) -2.87 operating prot (million dollars) 93.12 134.38 41.70,operating margin -0.71% -0.30% -18.42% -7.92% -0.51% -62.36% -14.25% operating margin -9.02% operating margin 0.44% 0.76% 0.26%,net prot (million dollars) 1.29 -1.14 -31.08 -12.63 -2.35 -26.46 -4.86 net prot (million dollars) -2.46 net prot (million dollars) 11.46 96.85 -9.20,kelly services robert half international,talent dispatch talent dispatch,4,314.80 3