秘书英语综合练习与复习.doc

秘书英语综合练习与复习江苏广播电视大学外语系陈敏江苏广播电视大学普通专科秘书英语这门课程教材选用由“中南工业大学出版社” 出版的SUP秘书英语一书。该书共分三个章节，分别从文秘人员的日常工作规范、常见文件类型以及应用文体的写作等方面进行讲解。其中第一部分“Secretarial Jobs And Duties”，与第三部分“Secretarial English Writing”是学习和考核的重点内容。秘书英语的考核有20%的平时成绩。平时作业由任课教师自行布置，严格打分。期末考试由江苏电大外语系统一命题，考核以简答题和写作为主，考察与文秘工作相关的理论知识以及常见应用文体书写技能。一般常见的题型有：.Give brief answers to the following questions。即简答题。题目紧扣教材，涉及文秘工作基本的理论知识和文秘工作中的常见问题。考察点多来自课本的第一部分Pre-reading Questions。例如： Whats the Electronic Mail?参考: Electronic mail is a form of message transmission by which you produce any written message: letters, reports, graphics etc. , on a computer or word processor and send them at any time, usually over telephone lines to a computer “Mailbox”, or “File” in another computer terminal anywhere in the world.有时考核的内容是一个问题的某一个方面。例如：What are the good telephone manners?考察什么是良好的电话礼仪。就可以将题目拆分为“What are the good telephone manners when making a phone call?”参考: A good secretary should (1) Be sure of the correct code and number before dialing.(2) After dialing the number, wait until the call is connected.(3) If you make a mistake while dialing, replace the receiver for a short while and then start dialing again.(4) When the person answers, say who you are and to whom you wish to speak and their extension number, if you know it.(5) If you are connected to a wrong number, remember to apologize for it.(6) A phone call should also be planned. Prepare the call before dialing the number.也有些题目的回答并非一定拘泥于教材。学生可以自己发挥，表达自己的见解。例如：What makes a good PA or secretary? 参考: A good secretary is required to have good educational background, professional secretarial training, capability of speaking several languages, communication skills, sense of responsibility, and pleasant manners, etc.练习：1. As a secretary, how to create a favorable impression of the organization on the visitors?2. What is a filing system?3.If your boss is traveling abroad for business, what will a secretary do in preparing arrangements?4. What are good telephone manners when answering the telephone?5. What are good telephone manners when making a telephone call abroad?6. What are good telephone manners when making the telephone in business?7. What should a secretary do in order to establish a positive telephone image?8. What should a secretary do in arranging appointments?9. How to receive a visitor with an appointment or without an appointment?10.How to prepare a conference before the meeting?11. How to prepare a conference during the meeting?12. How to prepare a conference after the meeting?13. What is an agenda?14. What are the items and their order in most agendas?15. What are the most popular formats for business letters?II. Translate the following letter into Chinese. 该项所选的英语短文均以课本中的商务信函或电子邮件为例，意在考察学生对于一般商务信函的阅读以及理解能力。例如：Beijing Youth TravelNo. 86, Fuchengmen St.Beijing 1000777 June, 2006Dear SirsWe would like to book a seat on flight CA 9763, departing from Capital Airport, Beijing, at 7:50 on the 3rd of July, and arriving at New York Kennedy Airport at 20:35 local time.The ticket is for Beijing to New York only, and the class is Economy. The passenger is Macow,L. Please confirm the booking as soon as payment is made. Payment will be cheque.Yours FaithfullyLi Yang在答题时，应当考虑到中英文信函在格式上的不同，可以按照中文信函的格式进行翻译。译文参考：先生：我们希望预定一张7月 3日早晨7：50分从北京首都机场起飞，当地时间20：35分抵达纽约肯尼迪机场的CA9763次班机经济仓的单程机票。旅客姓名Macow, L. 我们将用支票支付票款，请您在收到付款后确定机票预定。谢谢。李阳2006年6月7日任课教师和学生应认真学习理解教材Part I 和Part II中的示范信函，注意翻译时中英文信函格式的转换，以及语言的组织。要求格式正确，内容准确，语言流畅简洁。IIIWrite a note based on the given information.该项考察的是学生对于重要应用文体便条的书写。便条与书信类似，一般包含日期、称呼、正文和署名。但是二者也有区别。便条中省去了收信人和寄信人的地址，在格式和内容上都更加简单。考试要求利用给出的信息完成一则便条的写作，要格式正确，内容清晰，表达准确。例如：Bob 想请唐小姐帮助他预订一张6月20日从广州开往上海的123次特快列车的车票。请你以Bob 的口气给唐小姐写一张便条。参考：June.8Dear Miss Tang,Please reserve me a seat in the 123 express train leaving Guangzhou for Shanghai at 8:50 a.m. on Sunday June.8. You can change the expenses entailed to my account.With kindest regards. Bob练习：（1）You want to arrange a meeting with your colleague, Mr. Anderson, to talk about his trip to Shanghai.l Write a note saying:A) When and where the meeting will be;B) What you want to talk about.l Write about 40 words.（2）A foreign customer will arrive.Write a note to Miss Jin, your secretary;a) Asking her to meet this customer;b) Saying with whom and when the customer will arrive.Write about 40 words.（3）You are going to chair an annual sales conference.l Write a note to Mr. Smith, Sales ManagerA) Asking for last years sales figures;B) Saying when and why you want them.l Write about 40 words.（4）Mr Smith, your boss, told you to ask Ms Li to attend a sales presentation on a new product.l Write a note to Ms Li:a) Saying who wants her to attend the sales presentation;b) Informing her when and where the sales presentation will be held.l Write about 40 words.（5）You have an important examination, but you have unfortunately fallen ill. Write a letter to the teacher explaining the situation and requesting a postponement of the examination.（6）You are Peter/ Mary. You had a party at your home recently, but you unintentionally neglected to invite a close friend of yoursVictoria. Write her a note apologizing for this and explaining how the mistake came about.（7）You have made an appointment with Prof. Snyder to talk about your book report in his office tomorrow morning. But for some reason you cannot keep the appointment. Please state your reason and express your regret for breaking the appointment.（8）You are a university student and dissatisfied with the canteen service on campus. Write a letter to the President, complaining about the canteens dishes and service.IV. Write a notice using the given information: 该项要求学生利用所给的信息完成一则通知(告示)的写作，要求格式正确，内容清晰，表达准确。告示是一种文字简短的应用文。公司、学校或企事业单位可利用告示向公众告知某一事请或事件，通常张贴在公共场所。英文告示一般用Notice作标题，写在正文上方正中部位，英文告示一般由以下四部分组成：1、 标题(Headline)2、 正文(Body)3、 落款（Inscriber）4、 日期（Date）学生应掌握英文告示的两种书写格式。格式一：HeadlineDateBodyInscriber例如：执行委员会通知：考虑到部分成员缺席，明年的工作计划讨论会推迟到12月15日举行。12月3日参考：NoticeDec.3rd This is to notify that the discussion on working plan for the coming year will be postponed to the Dec. 15th . owing to a certain members of the committee being absent.Executive Committee格式二：HeadlineBodyDateInscriber例如：公司茶话会日期：4月5日 时间：下午3：00地点：员工游乐中心（Staff Recreation Center）欢迎所有员工参加。参考：Company Tea PartyDate: April 5 (Friday)Time: 3:00 pmPlace: Staff Recreation CenterAll staff are invited to attend the company tea party. Guests welcome. Come and enjoy yourselves!Mary LinMarch 25th 练习：（1）图书馆办公室通知：图书馆开放时间从9月20日起改为：早 7：3011：30 下午：1：305：30（2）外语系通知英国民俗讲座（English Folklore）报告人：Elizabeth Jones 教授，Columbia 大学社会学系时间：2004年一月五日 星期一 下午两时地点：视听中心（Audio-visual Center）206房间请外语系师生准时出席（3）学生会通知：讲座：计算机在医学领域的应用 （application of computers in medicine）报告人：Professor J.Martlew时间：周三下午2：30地点：科学厅 (Science Hall)（4）工会通知：国庆节即将来临，放假7天。10月8日照常上班。(5) 校学生会通知：5月4日 （周三）下午两点在新校区体育馆举行外语系对新闻系的篮球赛。请广大同学前往观看。(6) 总经理办公室通知：请各部门经理明天上午8：00准时到会议室开会，商讨明年新项目开发事宜。（7）以外语系的名义拟写一张要求涉外文秘专业（International Secretary）学生听外籍教师 Sharon Smith 作 “ How To Be A Professional Secretary” 的讲座的告示。1） 时间：早晨9：30 2） 日期：5月10日3） 地点：学校礼堂4） 报告人：Sharon Smith5） 题目：How To Be A Professional Secretary（8）学生会通知：请学生会全体成员今天下午2：30 准时到会议室开会。V. Write a letter based on the given information.该项考核学生对于英文商务信函的书写。英文商务信函是公务活动中常见的一种交际形式。要求各是正确；语言清晰，简明；表达准确。英文商务信函一般由以下几个部分组成：1、 信头（Letterhead）2、 日期（date）3、 对方地址（inside address）4、 称谓（salutation）5、 信函内容（body of the letter）6、 结尾敬语（complimentary close）7、 签名（signature）英文商务信函的书写格式有三种：折衷式（Modified Block）、全平头式（Full Block）半平头式（Semi-block ）。考试对字数的要求一般在100-150字之间。考试的形式有两种。一种是直接规定写信的内容，要求学生按照所给内容写信。例如：以江苏广播电视大学外语系秘书的名义给Sharon Smith 小姐写一封信，告诉她对英语老师岗位的申请已经获得学校人事部门的批准，并于今年9月份开始任教。寄信人地址：Sally White, English DepartmentJiangsu Radio and TV UniversityNo.399, Jiangdong Bei-lu Road, Nanjing, 210036收信人地址：Miss Sharon Smith No. 29, Zhongshan Road,Nanjing, 210000参考：English DepartmentJiangsu Radio and TV UniversityNo.399, Jiangdong Bei-lu Road, Nanjing, 210036March 19, 2006Miss Sharon Smith No. 29, Zhongshan Road,Nanjing, 210000Dear Miss Sharon Smith,Your recent application for the position of English teacher has been received and approved by the Personnel Department. Your abilities and experience seem suitable to the needs of our university. We can offer you the position beginning from September.If you choose to accept our offer, please contact the Personnel Department before June 30.Yours Sincerely,Sally White 也可以是将阅读与写作相结合，给出一篇书信，要求学生在阅读的基础上写回信。例如：阅读以下所给信件，并以求职单位的名义给写信人回信。约定7月25日上午9点在Swarovski 公司北京代表处办公室面试。10 Gulou Street, #301Beijing 100036July 12,2006The Sales ManagerSwarovski Asia LimitedBeijing Representative OfficeRoom 506, Jing Guang CenterBeijing 100020Dear Sales Manager,Sales RepresentativeI would like to be considered for the position of a sales Representative with your organization, as advertised in “China Daily” on Wednesday，July 8.As a recent graduate of a foreign trade program, Ive had up-to-date training in marketing. Additionally, several of my class research projects were done on consumer goods and consumer demands, so I have a good knowledge which is related to your business line.Which I have not worked full time in this capacity, I have had some valuable part time experience. The part-time experience as a salesperson at the Great-River Hotel helped me develop listening skills-listening to the needs of customers and then satisfying them. Furthermore, I learned to communicate well with English speaking customers, often having repeat customers ask for me as their server. This ability to relate well to customers is a valued trait for your sales representative. Ive also learned how to use database software. This will help me to work more efficiently.As ou can see on the attached resume, my education and experience have been well rounded. This should make me a successful sales representative for Swarovski.May I have the opportunity to talk further about the job? You can reach me by telephone at (010) 9876543. Thank you for your time and consideration.Sincerely,Xie Sheng参考：The Sales ManagerSwarovski Asia LimitedBeijing Representative OfficeRoom 506, Jing Guang CenterBeijing 100020Xie Sheng10 Gulou Street, #301Beijing 100036July 15, 2006Dear Mr. Xie,Thank you for your application letter of July 12.Please come to this office for an interview at 9:00 a.m. on Monday, 25 July.If you will be able to come at this time, please notify us immediately.YoursLi MingSecretary练习：（1） Write a business letter according to the given information.1) The receivers address: Gold Tiger Trading Company, Ltd. 56# Renmin Road Nanjing 2100052) The name of the sender: Roger Miller (Personnel manager)3) The senders address: Minge Software Corporation 3456 Zhujiang Road Nanjing 2100864) Date: Oct. 10, 20065) Name of the receiver: Zhang Fang6) Background of writing the letter: （收到Zhang Fang 小姐的求职信，认为她不会英语，不适合作公司秘书）（2） Read the following letter, and write back.Alan ParkerGeneral ManagerLeather Goods CompanyManchester 054321, UKMr. Wang PingGeneral ManagerABC Company, Ltd,No. 71Baoshan Road, Shanghai 2006-3-19Dear Mr. Wang,Mr. Alan Parker,