英语口语实习报告总结和格式范文.doc

英语口语实习报告总结和格式范文 通过两个星期的商务英语口语实训，使我们能够现场模拟在商务活动中出现的各种场景，能够熟悉商务活动中各个环节，强化自己的大脑思维框架，使自己能够进入职场后得心应手。把自己在课堂中学习到的知识实际应用在社交场合，理论与实践相结合，一方面检验自己是否真正学习到了知识，进一步的回顾所学;另一方面也使得平时学习中的零散知识综合起来，学会综合实际应用。 两周的商务英语实训，学习的主要内容有： 一、练习国际音标，纠正发音 (1)元音：发音时声带振动且气流在通道上不受发音器官阻挡。有：i:、i、e、?、:、u:、i:等20个音标。元音可分为：单元音、双元音两大类。单元音：舌位不移动，在发音过程中没有摩擦，不受发音器官的任何阻碍。双元音：发音时要注意发音圆满，舌型和唇形都要到位。 (2)辅音：发音时气流在通路上受到发音器官阻挡。有：p、t、k、 、z、r、j等28个音标。辅音可分为：清辅音、浊辅音。发音时声带不振动、送气的叫清辅音;发音时声带振动、不送气的叫浊辅音。 二、商务活动中各种场合的注意事项、常用句子 1、Interview (1)注意事项：面试是雇主为选择合适人选而设计的，也是面试者给潜在的雇主留下的第一印象。面试者通过一些简单的事情，可以表达出自己的专业特长、自信，给人留下积极主动的印象，确保面试的成功。肢体语言：握手要坚定有力，语音表达要清晰有力，保持眼神的接触;自信表达：尽量不要使自己受反面语言的影响，不要因为缺少经验而抱歉，应该指出自己有能力去学习;穿着和外貌：头发整洁，指甲干净整齐，擦亮鞋子，熨平整衣服，不要穿破的脏的皱的衣服，不要戴很多首饰;展示可信度：面试应确保按时到达，或提前几分钟到达，让雇主知道自己是一个能按时完成工作、与同事友好相处、值得信赖的人。 (2)常用句子： Would you please say something about yourself ?/Please tell me about yourself ?/Could you introduce yourself firstly ? My name is.My English name is.I m now.years old .I graduated from.,majoring in.I am very happy to meet you here .I have enough confidence in this interview .Thank you for giving me this opportunity . Would you please introduce the courses you learned in college ? My major courses are business English,foreign trade English ,international trade ,business negotiation ,international business secretary ,marketing finance . Have you got any licenses ?/Have you got any certificates ?/What about your computer ability ? I have got BEC1 and CET6 English certificates in college,which is difficult to get except hard working . I am familiar with computer operation .I am fluent in Windows and office 2003 software and net work . Could you tell me something about your job background ?/Is this your first job ? I am a student .This is my first job .However I think though I haven t experience in this field ,I m willing to learn . How much will I be paid ,if you don t mind my asking ?/Can you provide accommodation for me ?/What sort of fringe benefits do you provide ? 2、Reception Visit (1)注意事项：所有的商务活动都是建立在双方相互信任大的基础上的，接待和拜访是彼此之间相互了解的第一步，为了建立良好的商务关系，必须特别关注其中的细节。问候：问候应该友好和热烈，问候老朋友时说 Hi, there! ，但与第一次见面的人打招呼，必须很正规说 How do you do? 介绍：一般都是把男性介绍给女性，把年轻的介绍给年老的，在正式场合，通常会在姓名前添加 Mr. 、 Miss 等头衔;握手：握对方手时，力度要适中，不能太紧，也不能太松，同时要直视对方，以表示坦率和诚心;名片：与新客户见面时，应该彼此交换名片，递名片时要用双手，不能用一只手，接到对方名片时，可以先默读一遍，不确定是否读的准确，可以请教对方，如果对方忘记给你名片，可以问 How can I contact you ? / How can I get in touch with you ? (2)常用句子： Excuse me, you must be Mr./Miss. From.?/Are you Mr./Miss.from.? I am .from., and I am here to meet you. This is my business card. It is a pleasure to meet you. It is a long trip. I think you must be very tired. Shall we go to the hotel first ? Did you have a pleasant flight ? The flight was smooth, and the service was good. Things couldn t have been better./It was rather bump, and there was a lot of turbulence. I am sorry to put you to so much trouble. Good afternoon, welcome to .hotel. Can I help you ? We have reserved a suite of two rooms two days ago. May I have your name, sir, please ? What kind of rooms would you like ? There are single rooms, double rooms,suites and deluxe suites in our hotel. How much do they cost ?/How much a day do you charge ? Our room service is available 24 hours a day. I wonder if it is possible for me to extend my stay at this hotel for two days. I am checking out of my room. Will you check and sign the form, please ? You are welcome to stay here again next time. Would you please take a seat over there, Sir ? I ll let Mr. Know you are here. We greatly appreciate your hospitality and kindness. 3、Meeting Organization (1)注意事项：会议主要包括：准备工作、会议组织、灵感启发、结论总结。准备工作是要确保所开的会议有一个明确的、一定的目标和议程，包括房间的预定、饮食、音频视频设备及要提醒的事。会议组织是负责或主持会议的人或团体，要确保各项议程按时和按计划进行。灵感启发是大家把注意力集中在细节上，抑制了与会者的自发性和积极性，通过有策略地制造讨论机会，吸引大家思考。结论总结是与会者必须完成了某些任务，作为未来大策略的一个部分，在下次会议上得到重述和概括。 (2)常用句子： Well, since everyone is here, let s get started. Hello,everyone. Thank you for coming today. Hi, everyone. I m.I ll be acting as . s assistant while .is away on maternity leave. To begin with I d like to quickly go through the minutes of our last meeting. We re here today to./Our main aim today is to. I m afraid .can t be with us today./I have received apologies for absence from.,who is in. Let s stick to the task at hand, shall we ?/I m afraid we ve strayed from the matter at hand. What do you think about this proposal ?/Has anyone else got anything to contribute ? It looks like