物流2008级管理学双语期末试卷A.doc

承诺：我将严格遵守考场纪律，知道考试违纪、作弊的严重性，还知道请他人代考或代他人考者将被开除学籍和因作弊受到记过及以上处分将不授予学士学位，愿承担由此引起的一切后果。专业 班级 学号 学生签名： 华东交通大学20092010学年第一学期考试卷试卷编号：（ A ）卷 管理学基础（双语）课程 课程类别：必、限、任闭卷（ ）、开卷(范围)（教材、参考书、字典）考试日期: 2010.1.15题号IIIIIIVIV总分累分人签名题分3010162420100得分考生注意事项：1.本试卷共 8 页，总分100分，考试时间120分钟。2.考试结束后，考生不得将试卷、答题纸和草稿纸带出考场。得分评阅人 I. Choose the only one correct answer for each question (1 point per question, total 30 points)1. Which one of the following best demonstrates the concept of efficient management? _A. Maintaining output with fewer resources B. Increasing output and inputC. Getting activities completed D. Maximizing output2. The Hawthorne studies are an important foundation of the _ approaches.A. classicalB. human relationsC. administrativeD. quantitative3. Power based upon identification with a person who has desirable resources or personal traits is known as: _A. coercive powerB. legitimate power C. expert powerD. referent power.4. Models, simulations, and queuing theory are examples of techniques found in the _ approach to management.A. classicalB. quantitativeC. bureaucratic organizationD. modern5. When an individual is characterized by a need to constantly do better, to accomplish difficult goals , and to succeed , he or she has _A. an external locus of control B. a high nAchC. an unfulfilled need for hygiene factors D. a high nAff6. Which of the following statements characterizes the matrix structure? _A. Communicating and coordination are decreased in the matrix structure.B. The matrix structure is the best of all possible structures and has few disadvantages.C. Although its flexible, the matrix structures will always adversely affect the motivation level of the individual employee.D. The matrix structure is flexible and combines the advantages of functional specialization and the accountability of the divisional structure.7. Which management principle holds that no person should report to more than one boss? _A. work specializationB. chain of commandC. span of controlD. departmentalization8. When a manager knows what the problem is and what the alternatives are, the manager is making the decision under the condition of _.A. imperfect resourcesB. riskC. uncertaintyD. certainty9. The statement that explains the primary purpose of the organization and why the organization exists is the _.A. budgetB. strategic planC. mission statementD .operational plan10. When a famous speaker, Such as the President of the United States, addresses a college graduating class, he or she is exhibiting Mintzbergs role of_ A .LiaisonB. Disturbance handler C. DisseminatorD. Figurehead 11. According to the leadership grid, which leadership style occurs when efficiency in operations is the dominant orientation?_A. team managementB. country club managementC. impoverished managementD. task management 12. Which of the following statements is INCONSISTENT with the relationship between strategy and structure?_A. change in structure will result in a change in strategy.B. change in strategy is followed by a change in structure.C. Strategy is a major influence on structure.D. None of the above is inconsistent with the relationship between strategy and structure. 13. The degree to which organizational tasks are subdivided into separate work jobs is called _.A. decentralizationB. division of laborC. span of controlD. centralization14. A large discount store, like Wal-Mart, whose primary goal is to have the lowest prices in the industry, is using which of the following strategies to maintain a competitive advantage?_A. cost-leadership strategyB. differentiation strategyC. focus strategyD. retrenchment strategy15. When work specialization is extensive, _A. employee perform a single taskB. employee perform many tasksC. employees are often inefficientD. jobs tend to be large16. The degree to which an individual believes that working at a particular level will generate a desired outcome is defined by the expectancy theory as_A. value or valenceB. attractivenessC. performance-reward linkageD. effort-performance linkage17. If a leader describes his or her least-preferred coworker in relatively unfavorable terms, according to Fielder, _A. The leader would be classified as relationship-orientedB. The leader would be classified as task-orientedC. The leader would be classified as authoritarianD. None of the above18. All of the following are examples of hygiene factors except _A. the work itself.B. salary.C. company policies.D. working conditions19. Which of the following would characterize a mechanistic structure? _A. Free flow of informationB. Few rules and regulationsC. Centralized decision makingD. All of the above20. According to Maslow, when does a need stop motivating? _A. When the situation changesB. When it is substantially satisfiedC. When the person returns to a lower-level needD.Never21. Joan believes her employees are responsible, creative, and able to work with minimal direction, she is a_A. theory X manager B. theory Y manager C. theory Z manager D. contingency theory manager22. Information about opportunities and threats comes from_A. an analysis of the organizations internal resourcesB. a department by department study of the organizationC. scanning the external environmentsD. none of the above23. The various levels of management in an organization are known as a(n) _ or pyramid structure.A. assemblyB. organizational processC. companyD. hierarchy24. Bounded rationality differs from the rational model in that decision makers: _A. act irrationally B. focus on easy-to-find choicesC. seek advice from employees D. act outside the boundaries set by their organizations.25. Management is BEST described as the process of _A. Efficiently completing tasks with the help of others B. Personally completing tasks in an efficient mannerC. Organizing activities over a long period of timeD. Using scarce resources to minimize output 26. The rights inherent in ones job constitute _ while the capacity to influence decisions is _.A. Authority; power B. Power; responsibilityC. Authority; responsibility D. Power; authority27. As managers move up the organizational hierarchy, problems are more likely to become: _A. well-structured B. ill-structured C. programmed D. nonprogrammed28. Which of the following is not a contingency factor that affects organizational design? _A. StrategyB. SizeC. AgeD. Technology29. In using MBO, objectives should be set _A.By the supervisorB.By the employeeC.Jointly by the supervisor and the employeeD.By top management30. When a manager redesigns a job so that the job includes an increased number of tasks, but does not address the issues of the quality of the challenge of the tasks, the manager is utilizing _A. job depth. B. job rotation.C. job enrichment. D. job enlargement.得分评阅人II.True/False Questions (1point per question) 1._ 2._ 3._ 4_ 5._6._7._ 8._ 9._ 10._1.Efficiency is often referred to as “doing things right.”2. The primary aim of the classical scientific school was to find the “one best way” to operate.3.Geert Hofstede was among the first researchers to use motion pictures to study hand-and-body motions.4.In the symbolic view of management, managers are seen as directly responsible for an organizations success or failure.5. Efficient managers need not be concerned with the informal organization.6.The classical view of organizational social responsibility is that managements only social responsibility is to maximize profits.7.Based on the Boston Consulting Group (BCG) matrix, the business group that is characterized by having low growth but high market share is known as a cash cow.8.Reinforcement theorists believe that behavior is a function of its consequences.9.According to equity theory, a person who earns $50,000 will be less satisfied with his/her pay than a person who earns $100,000.10.Leadership is based on authority granted from organizational posit