实用销售英语.docVIP

.售货员向顾客打招呼May I help you?Can I be of any assistance to you?How may I help you?What can I do for you?Can I help you find something?Is something waiting on you?Is there anything I can help you with?售货员向顾客提供帮助There is a mirror over there.The changing room is over there.If you need help,Ill be right here .Just call me if you need any help. My name is .If I can be of any help, just let me know.售货员可能对顾客提出的问题What kind are you looking ?Would you like to have any particular brand?Do you have something specific in mind?What size, please?What colour would you like?Are you looking for any special colour?What pattern would you like?What material do you prefer?How do you think of the design?把货物递给顾客This is just your size.Ive got the colour youre looking for .Ive got exactly what you need.May I recommend this new design to you?Thats on sale today问顾客是否还要别的东西Do you need anything else?What else can I do for you?Is there anything else I can interest you in?Do you need anything to go with that?Is there anything else I can get for you?Is there anything I can help you with?在百货店里寻找要买的东西Where do you have ties?Where is the mens clothing department?Where is the ladies wear?Where is the shoe department?Where can I find childerns clothes?Is there a public rest room here?Where is the book corner?Iam looking for the stationery sectionDo you carry Nike bags?What sort of accessories do you have?在百货商店里买东西I want to buy a white shirtIm looking for some wool sweatersId like to buy some tiesI want to buy bathing suitI dont know my sizeWould you measure my waist,please?I need a belt.I need a pair of socks.I need some jeansIm looking for some gifts for my wife.I need something for my husband.当您只想看而不想买时Iam just browsingThank you.I am just looking.Just lookingIll look around some more.Ill try some other place, thank you very much.在商店里挑选商品Id like to see some skirts.Please show me some ties.Can you show me that one in the case?I like that one , would you show it to me?顾客在商店里可能提的问题Do you have this in black?May I see some dark-blue ones?May i see some others in a different colour?What other colours do you have?Dont you have any plain colour ones?Do you have any other design?Do you have this jacket in a smaller size?Do you have something just a bit bigger?Do you have this in size 11?Have you got more expensive ones?Have you got anything cheaper?Will you show me one with a better quality?Is this bag strongly made?Is it shrink proof ?Whats it made of ?What kind of leather is it?Do you have any 100 percent silk dresses?Do you have any wool ties?Is the fabric silk?Do you have gold accessories?Is this ring made of gold?当赌客要试衣服时I would like to try these shoes ondo you mind if i try it on ?may i try this suit on ?where is the fitting room?how many items can i take into the dressing room?怂恿顾客买东西it will go with just about anything .That suits you very well.That looks great on you.this is you.thats your size.thats very flattering .that really flatters your figure.this one is more durable than that one.thats the most popular brand.this is good for the price.that is very reasonable .its a good buy.this style has just come onrto the market.these are on sale.砍价its awfully expensive.Dont you have cheaper ones?Please show me some less expensive ones?Can you make it a little cheaper?Is that your last price?Cant you come down just a bit more?Ill buy it if its 50.Ill buy them all together if you give me a discount.当某商品无法提供时Sorry,we dont have that in your size.We dont have the colour you like.sorry,but we are out of that kind of ties.We dont have any woolen ones,would you like to see some cotton ones?当顾客对商品不满意时This jacket doesnt fit me.it seems to be a little too big.i dont like the colour.its too big .its too loose.its too small.its too tight.its too expensive.顾客询问售货员应以哪种方式付款is it on sale?will it be on sale soon?can you hold it for me ?do you take credit?can i apply for a credit card?要求将所购商品包装好would you please gift wrap that?can i get if wrapped?may i get this gift wrapped?is there a charge for gift wrapping?check out.let me ring that up for you.Mind your steps!欢迎光临! Welcome!我可以为您服务吗? Hello, May I help you?给您买还是给别人买? Is it for you or for others?给男孩还是女孩? For boy or girl?他/她多大了? How old is he/she?这边有很多款，你自己可以挑选，看看有没有自己喜欢的。Its a lot of styles here, you can pick out yourself, check these out, which is your favorite?请问想买T恤还是牛仔裤? Excuse me, would you like T-shirt or jeans?这件您喜欢吗? Do you like this one? / How about this one?您喜欢这个款式吗? Do you like this design?您喜欢什么颜色? What color do you like?我们有红色、浅蓝和白色。We have red, light blue and white!这个颜色怎么样? What about this color?您穿多大型号? What is your size?我找一件给您试试好吗? May I pick one that you can fit on?您可以试试。 You can try it on!这个尺码穿得合身吗? Is this size fit you? / Is this your size?试衣间在那里。 The fitting-room is over there!请随我来。 Please follow me!这件衬衣配你的裤子。 This shirt can match your pants.这件看起来很好! This one looks good!合适吗? Does it fit?它非常适合您。 It fits you very well.您穿着真漂亮。 You look beautiful in.大号现在没货了。 Queen-size is not stored now!明天下午能到。 Its available tomorrow afternoon.这款很受欢迎。 This design is popular.它很畅销。 It sells like hot cake.多少钱? How much is it? / Whats the price? / How much does it cost?五十九元。 Its fifty-nine yuan.太贵了。 Its too expensive.纯棉面料，穿起来舒服。 The material is pure cotton. Its comfortable to wear.这种材料质量很好。 This material is good quality and holds quite well.品质优良。 Quality is excellent/ superior/ very good/ fine.物有所值。 You will get what you pay for. / Its good value for money.我可以给你打八折。 I can give you a 20% discount.这款打完扣是48元。 Its price is fourty-eight after rebate.不用谢。(这是我的职责) Its mypleasure.欢迎下次光临。 Welcome next time!尺寸size 价格price 面料material 款式design打折discount 可得的，有用的available服装销售英语clothes 衣服,服装wardrobe 服装clothing 服装habit 个人依习惯.身份而着的服装ready-made clothes, ready-to-wear clothes 成衣garments 外衣town clothes 外衣double-breasted suit 双排扣外衣suit 男外衣dress 女服tailored suit 女式西服everyday clothes 便服three-piece suit 三件套trousseau 嫁妆layette 婴儿的全套服装uniform 制服overalls 工装裤rompers 连背心的背带裤formal dress 礼服tailcoat, morning coat 大礼服evening dress 夜礼服dress coat, tails 燕尾服,礼服nightshirt 男式晚礼服dinner jacket 无尾礼服 (美作:tuxedo)full dress uniform 礼服制服frock coat 双排扣长礼服gown, robe 礼袍tunic 长袍overcoat 男式大衣coat 女大衣topcoat 夹大衣fur coat 皮大衣three-quarter coat 中长大衣dust coat 风衣mantle, cloak 斗篷poncho 篷却(南美人的一种斗篷)sheepskin jacket 羊皮夹克pelisse 皮上衣jacket 短外衣夹克anorak, duffle coat 带兜帽的夹克,带风帽的粗呢大衣hood 风帽scarf, muffler 围巾shawl 大披巾knitted shawl 头巾,编织的头巾fur stole 毛皮长围巾muff 皮手筒housecoat, dressing gown 晨衣 (美作:duster)short dressing gown 短晨衣bathrobe 浴衣nightgown, nightdress 女睡衣pyjamas 睡衣裤 (美作:pajamas)pocket 衣袋lapel (上衣)翻领detachable collar 假领,活领wing collar 硬翻领,上浆翻领V-neck V型领sleeve 袖子cuff 袖口buttonhole 钮扣孔shirt 衬衫blouse 紧身女衫T-shirt 短袖圆领衫,体恤衫vest 汗衫 (美作:undershirt)polo shirt 球衣middy blouse 水手衫sweater 运动衫synthetic fabric 混合纤维acryl 压克力polyester 伸缩尼龙nylon 尼龙worsted 呢料cashmere 羊毛patterns 花样tartan plaid 格子花 (美作:tartan)dot 圆点花stripe 条纹flower pattern 花纹花样veil 面纱short-sleeved sweater 短袖运动衫roll-neck sweater 高翻领运动衫round-neck sweater 圆领运动衫suit, outfit, ensemble 套服twinset 两件套,运动衫裤jerkin 猎装kimono 和服ulster 一种长而宽松的外套jellaba, djellaba, jelab 带风帽的外衣cardigan 开襟毛衣mac, mackintosh, raincoat 橡胶雨衣trousers 裤子jeans 牛仔裤short trousers 短裤knickers 儿童灯笼短裤knickerbockers 灯笼裤plus fours 高尔夫球裤,半长裤braces 裤子背带 (美作:suspenders)turnup 裤角折边,挽脚breeches 马裤belt 裤带skirt 裙子divided skirt, split skirt 裙裤underskirt 内衣underwear, underclothes 内衣裤underpants, pants 内衣裤 (美作:shorts)