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商务英语写作复习题1 建立业务关系的信函 信息来源(告知对方你是从何渠道了解到对方的) 对你的公司做简单介绍(公司的业务范围,稍稍“宣传”一下你公司的产品和服务。 写信的目的(你想与对方做什么生意,比如,想购买对方的产品,推销你自己的产品,想与对方建立合资公司等)。 表达与对方合作和早日收到回复的愿望。Sample Letter May 10, 2003Dear Sirs,We have obtained the name and address of your corporation from the Commercial Counselors Office of your Embassy in our country, through whom we learned that you are the manufacturers and exporters of bamboo products.We are very pleased to communicate you for the possibility of trading together. We have been in business as importers of general merchandise since 1965 and can particularly boast of having vast and wide experience in the business line of bamboo products. Our bankers are Guarantee Trust bank, Holland, from whom you will be able to get any information you may require concerning our business character and financial standing.We should appreciate it if you would let us know your trade terms and forward us copy of your catalogue or helpful literature and your latest price list.We look forward to the pleasure of hearing from you soon.Yours faithfully2 订购函你公司准备向某公司订购一批产品。请你写一封订购信,其内容应包括一下几点: 订购的原因(公司信誉、产品质量、销售服务等)及订购数量 要求对方详细介绍该产品的性能及售后服务。 询问价格及付款方式 提出交货时间和地点Sample Letter April 26, 2005Dear Sirs We are appreciative of your telex response of April 12 to our request for an 8% reduction in price and through your full cooperation we are able to confirm the following order with you at your revised price:“50 long tons of Tin Foil Sheets at DM138.50 per long ton CFR Guangzhou for shipment in June, 2005”, for which we enclose our Purchase Contract No. 2688 in duplicate. Please countersign and return one copy to us for our file at your earliest convenience.We are arranging for the establishment of the relative L/C with the Bank of China, Guangzhou Branch, and shall fax you the copy once it is opened.As we are in urgent need of the goods, we find it necessary to stress the importance of making punctual shipment within the validity of the L/C. Any delay in shipment would be detrimental to our future business.Yours faithfully3. 答复函请你为一封订购信写一封答复函,可以是接受订单,也可以是谢绝订单。接受订单内容应包括: 表示高兴接到订单 表明接受订单中的价格及其他条件 告知对方按双方约定的付款方式准备付款,以便及时发货 希望将来继续合作谢绝订单内容应包括: 首先感谢对方的订货 为不能按要求供货而表示歉意 把拒绝订货的原因简洁清楚的,毫不隐瞒地说出来 借机推销其他产品供对方参考 希望再次接到对方的订单并保持合作Sample Letter 9 March, 2005Dear Sirs,Thank you for your March 6 order for woolen sweaters. We are pleased to confirm that we accept the order and enclose our proforma invoice totaling US$ 20,000 CIF San Francisco. Please arrange for the opening of an irrevocable L/C in our favor. As soon as we receive it, the goods will be shipped.We hope that you will find everything completely to your satisfaction and welcome more opportunities of doing business with you.Yours faithfully3 求职函:1) Write a letter of application for the position as .Try to make the letter interesting and show that you have enthusiasm for the job. Also state the qualifications you have for the job and your work experience. 2) Read the following advertisement carefully and write a letter of application about 120 words. You have seen the following recruiting advertisement in the local press and would like to apply for it: ASSISTANT SALES MANAGER wanted by an international company manufacturing textile goods. The applicant must have had adequate experience in the sales division of a large company and be willing to accept responsibility. Write to Box 135 before October 1, 2006, giving details of previous experience. 3) Directions: Write a letter in about 120 words to a company to apply for the position as an assistant manager. Do not sign your own name at the end of your letter, using “Jenny Green” instead. Your letter should include: 说明从何种渠道获得的招聘信息,并充分表达自己对该工作的渴求,态度要诚恳。 应尽量展示自己的技能和经历,陈述要符合事实。 表明态度和决心(可简要地提及获得录用后的工作设想,表达作好工作的决心与信心。 恳请对方在方便的时候给予面谈机会以及盼望被录用的诚恳心情。Susan smith 100 Lexington avenue, apt. #1532 new york, ny xxxxx tel : (212) 123-4567 e-mail : - April 10, 2002 human resources department 1000 Broadway, suite xxxx new York, ny xxxxx To whom it may concern, Having achieved many goals in my career of public accounting and financial services, I am interested in expanding my professional horizons by seeking new challenges in the area of administration or office support; Im interested in a position with your firm and have enclosed my resume for your review and consideration. As you can see, my career in business, finance and accounting is extensive. I have enjoyed a reputation as an efficient accountant and have a knack for immediately establishing a good rapport with clients. As a team member of your organization, I can provide efficiency, reliability, accuracy with numbers, maturity, honesty, ability to look at challenges as opportunities, ability to develop and lead a team. My objective is to establish a time when we can talk on the phone to discuss how my talent, professionalism, and enthusiasm will add value to your operation. Thank you for your consideration. I look forward to speaking with you soon. Sincerely, Susan smith enclosure: resume 2838 Camphor LaneDeLand, FL 32720386-555-2922Ms. Amanda PaulsonUniversal Orlando1000 Universal Studios PlazaOrlando, Florida 32819-7610Dear Ms. Paulson, My unique mix of previous work experience and my status as a Stetson University business student in my junior year studying marketing, make me an ideal candidate for a position as an assistant manager with Universal Orlando My experiences in sales and customer relationship management, combined with my courses in marketing, have convinced me that hospitality marketing is a career option I would like to explore. More importantly, to work with Universal Orlando would be mutually beneficial. Your company has an excellent reputation for customer satisfaction, and I know that the combination of my experience, education, and motivation to excel will make me an asset to your marketing department. I am sure that it would be worthwhile for us to meet. I will contact you within a week to arrange a meeting. Should you have any questions before that time, you may reach me via phone (386-555-2922) or via email (). Thank you for your time and consideration. Sincerely, Christina Appleton 4 申请独家代理 说明信息来源,表明你方对该产品的兴趣 介绍你方的销售实力等 希望获取样品等资料,表示愿意先行购买样品20 May 2000Kee & Co., Ltd34 Regent StreetLondon, UKDear Sirs: We would like to inform you that we act on a sole agency basis for a number of manufactures.We specialize in finished cotton goods for the Middle Eastern market. Our activities cover all types of household linen.Until now, we have been working with your textiles department and our collaboration has proved to be mutually beneficial. Please refer to them for any information regarding our company.We are very interested in an exclusive arrangement with your factory for the promotion of your products in Bahrain.We look forward to your early reply.Yours sincerely,Tony SmithChief Seller5 请你按所给条件写一封备忘录(请一定按照备忘录的格式写):Task One: 某公司行政办公室致信全体员工由于和另一家IT业公司合并,公司需要裁掉十分之一的员工。被解雇的公司员工可获得额外一个月的工资及额外三个月的保险缴费。向被解雇的员工致谢及请求原谅。等公司运营状况良好时,欢迎大家再次加盟。To: Every Employee From: The Executive Office Date: November 18, 2008Subject: downsizing This is to inform all the employees our company has to lay off 10% of the staff due to the merger with ABC company. The affected staff will be given one month extra payment and the premium for three months insurance. We appreciate the great contribution made by the employees and we are sorry to make this decision. We welcome the coming back of all the laid off employees when our business prospers again. Your consideration and understanding of this decision would be appreciated. Task Two: You are the Personnel Manager of a company, and you are going to tell all the employees about the coming annual celebration of Christmas. Write a memo to all the staff: telling them that Christmas is approaching in which way this years Christmas is going to be celebrated where and when it is going to be celebratedWrite 40-50 words. To: All Staff From: The Personnel Manager Date: December 18, 2008Subject: Christmas PartyChristmas is around the corner and we are going to celebrate it with a fantastic costume ball. You are sincerely invited to our annual celebration on Friday December 23, 2008 in the staff center, 4rd floor, from 7:00 p.m.-10:00 p.m.Dont forget to dress you up and drinks and desserts are free. Task Three: Directions: You are a supervisor of a big company. The chief of operations wants to adopt the “punch-in” system to increase productivity. Write a memo to talk about this: 1) Does the “punch-in” system benefit the company? 2) If the company doesnt adopt, what else can we do to increase productivity. You should write about 100 words. To: David Green, Chief of Operations From: Tony Party , Supervisor Subject: Comments on the “Punch-in” System Date: March. 22, 2005This is further to your memo dated March. 20, 2004, in which you proposed that employees adopt the “punch-in” system. I fully agree with you that we must increase productivity. As far as your proposal that if the “punch-in” system is adopted, we would have a tighter control over the employees is concerned. However, I dont think so. I personally think that, to accomplish this, we should give the employees more incentives to work faster. I feel that if we (the supervisors) could meet with you , we could discuss different possibilities to create such incentive. Your consideration of this suggestion would be appreciated. Tony PartyTask Four:Directions: You are a manager of administration office naming Vera. M. Bradford. The board of directors have decided to build the Fitness Center. Write a memo to tell all the employees that: 1) How long will this project be last for? 2) Welcome the employees to provide suggestions. You should write about 100 words. To: Every Employee From: Brian Aponte Date: November 18, 2005Subject: Fitness Center The board of directors approved the idea for a new Fitness Center at its meeting yesterday. Work on the Fitness Center will begin right now and should be completed within 90 days. An employee representative from each division will be appointed to determine the type of equipment and programs that will be made available. We are happy to be able to provide a facility that will contribute to the physical fitness of all our employees. Your representative on the task force will contact you soon for your suggestions about activities and equipment. Brian Aponte Administration Office, Manager6推荐信 You are the personnel manager of a company, and one of the employees is in your company has to move to another city and apply for a position in another company due to some reasons. You are asked to write a letter of recommendation. A.N.Y. Company Ltd69 Any Street, Anyville, AnystateTel: 0123456789DateTo Whom It May Concern:Reference for Mr James BlondJames Blond joined the A.N.Y. Company in July 1998. Since then he has proved to be a most reliable and effective member of the sales team.James is professional and efficient in his approach to work and very well-liked by his colleagues and executive clients. He is well-presented and able to work both independently and as part of a team.His contribution to all areas of company activity in which he has been involved have been much appreciated.I believe that James will make a valuable addition to any organization that he may join. We deeply regret his decision to move on and I recommend him without hesitation.I would gladly answer any request for further information.Sincerely,Penny FarthingPenny FarthingPersonnel M7、商业信用咨询函 1)给银行或商业证明人 告诉对方是哪家公司提供的该银行或商业证明人的名字 具体说明所要求的信息,如:该公司的财政状况(financial standing),经营范围(business extent),及偿还债务的名声(reputation for meeting obligations)等。保证对对方所提供的信息绝对保密。告诉对方随信已附上了回邮信封。感谢对方的帮助。 1)回复商业信用咨询函(Reply to Credit Inquiry) A. 有利的证明 (favorable reference) B. 不利的证明 (unfavorable reference)Sample LetterDear Sirs, We have received a large order from Messrs E.A. Sheen & Co.,P.O. Box123, Karachi. We would therefore appreciate it if you would provide us information about the financial standing and business standing of the previously mentioned firm. The reference we have obtained is the Royal Bank, Karachi. Will you please be good enough to obtain for us the information we need? Any information that you may provide us will be treated in strict confidence.We thank you in advance.Yours faithfully,Tom SmithLetter 2 : A favorable reply to the aboveDear Mr. Smith, Referring to your letter of June 25, 2005, we wish to inform you that we have obtained the information you require from the Royal Bank, Karachi Branch。The subject company was established in January 1982 with a capital of Stg.10, 000. Do business as importers and exporters in various kinds of Sewing Machines. Their balance sheets o
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