必读QC验货指南.doc

1. 检验类型(Inspection type)：1.1 Final random inspection 最终随机抽样检验(FRI)；1.2 Electrical goods may required a during production inspection (DUPRO) inspection. This requirement will be agreed with the product manager at the beginning of the NPD process。 （电器产品可能要做DUPRO验货，该要求将在新产品开发过程一开始由生产经理认可）2. 适应范围(Applicable range): Applied to all Home base product purchased outside UK or Europe. （适应于Home base在UK或欧洲以外购买的所有产品的验货）3. 检验标准(Inspection criteria):3.1 ANSI/ASQC Z1.4，general inspection sampling level II, AQL as per the nature of the product, listed as below:Product type产品类型Critical defectsMajor defectsMinor defectsWooden Kitchenware & Storage, Wooden Accessories, Furniture, Blinds and Curtain Poles, Baskets (Wicker, Seagrass etc)，Hand tools, Ironmongery, Doors, Flooring, Resin toilet seats, Christmas Trees (non-optic) Door Mats, Wire/Metal Kitchen Accessories, Tiles 木制厨具及存储设备，木制配件，家具，窗帘和窗帘杆，篮子（由柳条，海草等制成），手工工具，铁器类，门，地板，树脂马桶坐圈，圣诞树（非光学），门垫，金属丝/金属做的厨房附件，瓷砖01.54.0Low Risk Electrical (see note 1), light bulbs, Simple Torches, Furniture with Glass, Ceramic, Metal, Glass, Plastic, Candles, Non-Gas BBQs, Formulated Products and Textiles, Mains lamps and Light Chains, Metal and Resin furniture. Metal and Plastic Curtain Poles, Battery Powered Toys 危险性较低的电器产品（见注释1），灯泡，简单手电筒，含玻璃的家具，陶瓷，金属，玻璃，塑料，蜡烛，BBQ（非燃气），用配方制造的产品和织物，灯和灯串，金属和树脂做的家具，金属和塑料做的窗帘杆，用电池供电的玩具01.54.0Gas Appliances and High Risk Electrical (see note 2), Lamps and Light Chains with a Transformer, Air Coolers, Fan Heaters, Oil Filled Radiators, Fans, Water Pumps, Rechargeable Torches, Power Tools, Fibre Optic Christmas Trees, Toys Powered via a Transformer 燃气用具和高危险性的电器产品（见注释2），带变压器的灯和灯串，空气冷却器，暖风机，油散热器，风扇，水泵，充电手电筒，电动工具，光纤圣诞树，用变压器供电的玩具01.54.0 Note 1 Simple electrical devices without transformers, motors or electronic circuits. （注释1无变压器、马达或电路的简单电器设备） Note 2 Electrical devices with transformers, motors, electronic circuits and products with a battery recharging feature. （注释2有变压器、马达、电路的电器设备以及有电池再充电功能的产品） 3.2 It should be noted that in certain circumstances other AQL levels may be applied. （有些情况下也可能采用其它的AQL等级）定义3.3 Homebase Retail packaging or Primary packaging: The packaging the customer takes home. （零售包装或基本包装，即用户带回家的包装）3.4 Homebase Inner carton: An inner carton means containing a number of primary packs, then inner cartons are packed into master/shipping carton. （中箱：指含有多个基本包装、然后再装入运输卡通箱的内箱）3.5 Homebase Transit packaging or Secondary Packaging: The packaging is used in transporting the product from factory to store （运输包装，即将产品从工厂运到商场的包装）3.6 Homebase Multi-part items: Large product is packed into 2 or more cartons and each carton has article number. （ Multi-part产品是指产品分成2个以上的卡通箱包装，每个卡通箱上都有 article number）4. Quantity check（ 数量检查）Should be 100% Completed and at least 80% packed when the FRI is conducted. ( FRI验货时，要求100% 完成而且至少 80% 已包装）5. Inspection Item（检验项目）5.1 Visual check（外观检查）5.1.1 Workmanship: poor workmanship including: sharp edges on metal parts, poor colour matching, paint runs, misaligned labels, soiled product or packaging, etc. (Some of these may be shown as minor defects). 无不良工艺，如金属部分有利边，色差，喷漆不良，标签未对准，产品或包装有污渍（其中一些缺陷可判为MINOR）5.1.2 Product description, style and colour (against Homebase specification and signed colour or sealing samples).（产品描述，款式和颜色与 Homebase 的SPEC.、颜色号或客板相符）5.2 Labels and instructions as per Homebases examples （标签和说明书与 HB SPEC中的样本一致）5.3 Shipping marks as per Homebases specification（箱唛与HB的SPEC要求的一致）5.4 Packing including packaging type and description as per Homebases specification （包装类型和描述与HB的SPEC要求的一致）5.5 Assembly check(5% of sample size, according to enclosed instructions) （根据说明书做组装测试，数量为抽样的5%）5.6 Bar code scannable test（100%，条码扫描测试）5.7 Product measurement check(5% of sample size, as per the tolerances in the Homebases specification) （产品尺寸测量，数量为抽样的5%，结果在HB的SPEC.给定的公差范围内）5.8 Carton dimension and weight check(5% of sample size, as per the Homebases specification) （卡通箱尺寸及重量检查，数量为抽样的5%，结果与SPEC的要求比较，如有误差，只需要REMARK在报告中，不需要ON HOLD 报告）5.9 Batch code check(As per the Homebases specification) （批代码检查，与SPEC.描述的方法是否一致）6.10 Drop test（落地测试）1 carton for all product shipped in a carton except that product is inherently fragile (for example; being made from or containing glass or ceramic materials) or large items of furniture (for example; tables, chairs and beds). It should be noted that for most products, failure to meet the requirements of the drop test would not necessarily constitute a rejection of the shipment. It will however provide Homebase with an indication of the levels of stock loss likely to be experienced during handling and transit. If a live part is exposed, on electrical items (mains provided with a plug) after the drop test, this will be considered as a critical failure. 所有装在卡通箱内运输的产品做1箱，但易碎产品（如产品由玻璃、陶瓷制成或含玻璃、陶瓷材料）或者大型家具（如桌子、椅子和床）除外。对大多数产品而言，落地测试FAIL不必使出货REJECT，但可以让Homebase了解产品在搬运过程中可能遭受的损失。对于电器产品（带插头的电源），如果落地测试后带电部件裸露在外，判为CRITICAL。对于大型家具，如有可能，落地测试时垂直放置产品，推倒一次。Drop Test Procedure（落地测试程序）1. Weigh the carton and record the weight.（称卡通箱重量并做记录）2. Drop the carton according to its weight as shown is following table: （根据下表中卡通箱的重量相对应的跌落高度做落地测试）Weight（重量）Dropping Height（跌落高度）0 to 10Kg1.0m10 to18kg0.75m18 to 25Kg0.50m25kg and aboveStand package upright and push over once（垂直放置，并推倒一次）Record the dropping height used.（记录使用的跌落高度）3. Sequence of impact test（冲击测试）Top as 1Far end as 6Right side as 2Manufacturers jointNear end as 5Left side as 4Bottom as 3Step 1 : the most fragile face - 3 corner (2-3-5) （第一步：最容易受损的三个面相交的那个角，或2-3-5角）Step 2 : the shortest edge from the corner（第二步：最短边）Step 3 : the next longest edge from the corner（第三步：较长边）132PointEdgeEdge4. Open the carton, check and report if any damage, deformation, or colour migration is caused by the impact test.（打开箱子，检查并报告冲击测试后产生的损坏、变形或串色）5. Check the function of samples according to the functional criteria.（测试产品的功能）5.10 For electrical product, “Power on “check must be conducted under normal use conditions, the item should be set run at the beginning of the inspection and assessed at the end. 对电器产品，必须做通电测试（要求模拟用户正常使用的情况），数量2-3pcs，要求产品在验货一开始即通电，直至验货结束）5.11 Hi-pot test for class II electrical product is needed to be conducted between live & neutral and accessible metal parts, no need between live and neutral, no need between live & neutral and plug cover/seam as long as the plug is opened for internal check. 对于第二类电器产品的高压测试，验货时只需做火线和零线与金属部件之间的高压测试（4U+2750V/1minute），不必做火线与零线、火线和零线与插头盖/连接处之间的高压测试，但要打开插头检查内部情况。5.12 Moisture level of timber (5% of sample size, moisture content should be 8%-14%), and (8%-12% are required for wooden furniture, both indoor and outdoor ) wood will still have to be free of all bark and grub holes larger than 3 mm across . （木材含水量测试，数量为抽样的5%，要求含水量 8%-14%，但对于木家具，不论室内还是室外，要求含水量 8%-12% ，另外木材无树皮，无大于3mm的虫孔）。6. Other requirement（其它要求）6.1 Providing photos when drop test failed （若落地测试失败，要对产品的破损部位拍照，由客人判断结果是PASS或FAIL）6.2 No drop test for transformer, Ironing boards, Bathroom cabinets, BBQS, inherently fragile (for example; being made from or containing glass or ceramic materials) or large items of furniture (for example; tables, chairs and beds) and valuable or delicate items(The inspector can use their own initiative for the latter) 变压器、烫衣板、浴室柜子、BBQ、易碎产品（如产品由玻璃、陶瓷制成或含玻璃、陶瓷材料）、大型家具（如桌子、椅子和床）以及贵重、精致产品不做落地测试（由验货员判断产品是否属于贵重、精致产品）6.3 The factory are within their rights to refuse the drop test, if this does occur, add to the report ” the factory refused drop test”, but this wont constitute a fail. 如果工厂拒绝做落地测试，在报告中的REMARK部分加上“The factory refused drop test”6.4 For vendor “Lloyd Pascal”, drop test is waived by HB 对于中间商 Lloyd Pascal负责的产品，不需做落地测试。6.5 At time of inspection, if the factory cant provide appropriate equipment for certain test(such as the provide bulb watt exceeded the maximum allowed), pls. contact office first 验货时，如果工厂不能提供合适的设备做某种测试（如工厂提供的灯泡功率超过产品使用时所允许的最大功率等），必须先与写字楼联系。6.6 Taking photos for master carton, inner carton, primary packaging, packaging method inside primary pack, finished product, shipping mark, barcode and other safety/warning labels and defect, and provide a photo list. （对外包装、内包装、基本包装、基本包装内的包装方法、成品、箱唛、条码、其它安全/警告标签、缺陷, 负载测试桌椅，吊床 ，落地测试失败情况等拍照，并提供图片清单）6.7 Requirement for packaging : All packaging discrepancies must be marked on the PSI reports ，Shipments are only to be placed on hold if a CRITICAL section on the report fails in its requirements.（包装要求: 如果有任何包装方面的差异，最严重也请ON HOLD报告，不需要REJECT ）6.7.1 Retail packaging or Primary Packaging (the packaging the customer takes home). （零售包装或基本包装，即用户带回家的包装） Give details of all packaging components and dimensions.（包装组成及尺寸） 6.7.1.1 All plastic bags with an opening perimeter greater than 380mm, must carry the following warning （开口周长大于380mm的塑料袋要有以下警告语）WarningTo Avoid danger of suffocation keep away from babies and Children. Do not use in cribs, beds, carriages or playpens.This is not a toy.6.7.1.2 For toys, plastic bags must have a minimum thickness of 38 microns, if the opening has a perimeter of greater than 380mm. （对于玩具产品，如果塑料袋开口周长大于380mm，则塑料袋的最小厚度必须有38微米）6.7.1.3 .For toys, staples must not be used in the primary packaging. （对于玩具产品，基本包装上不能有钉书钉）6.7.1.4 The packaging of silica gel must clearly state “Do Not Eat”. （ 干燥剂的 包装必须清楚注明 “Do Not Eat”）6.7.2 Transit packaging or Secondary Packaging (the packaging used in transporting the product from factory to store) （运输包装，即将产品从工厂运到商场的包装）6.7.2.1 Give details of all packaging components and dimensions, including transit cases. （详细描述包装组成及尺寸，包括运输箱）6.7.2.2 Metal strapping or metal strapping crimps should not be used of any items as they are sharp. （任何产品的包装都不能使用金属打包带, 否则ON HOLD，但如果发现金属打包带扣，要REMARK在报告中，不用ON HOLD）6.7.2.3 For toys onlystaples not to be used on individual product cartons, staples can only be used on master carton. （玩具产品的零售包装上避免使用书钉，只能用在外箱上 ）6.7.2.4 For all items containing glass the packaging must be clearly marked “CAUTION! GLASS This item contains glass use care when handling to avoid damage or injury”. （有玻璃的产品，包装上必须清楚标明“CAUTION! GLASS This item contains glass use care when handling to avoid damage or injury” 如果包装上印有玻璃杯标志，也可以接受，如果都没有，ON HOLD 报告结果），例外：1）对于一个外箱只装一个产品的情况，则不需要任何玻璃警告语 例外：2）如果产品中只包括玻璃灯泡，无其它玻璃部件，则不需要任何玻璃警告语6.7.2.5 All transit units which, weigh in excess of 10kg, exceed 75cm in dimension or have an uneven weight distribution, require a weight warning label. The nature of the label will vary dependant on the size and shape of the product.（重量超过10kg、尺寸超过75cm或者重量分布不均匀的运输包装，必须有重量警告标，标签种类取决于产品的大小与形状.）6.7.3 To ensure we comply with the Manual Handling Operations Regulations 1992, we have an obligation to inform all handlers of a product, as to its gross weight. All own brand and directly imported products must be labelled with the following manual handling warnings; If no warnings trangile, pls issue “ON HOLD” report. （为了保证我们遵守“1992手工搬运操作规定”，我们有义务提醒搬运工毛重，所有自主品牌和直接进口的产品必须贴有以下手工操作警告; 如果没有重量警告标，需ON HOLD货物，待客人决定）6.7.3.1 If a carton or individual item weighs between 10kgs and 20kgs it should be marked with a triangle with a black exclamation mark, along with the carton/item weight. （如果卡通箱或单个产品的重量在10 kgs和20 kgs之间，应该标有一个有黑色感叹号的三角形标识以及卡通箱或产品重量，如下图所示）15KGFigure 16.7.3.2 If a carton weighs more than 20kgs, it should have the same markings as point 1 and in addition, either “Take Care When Handling” or “Caution This Package Weighs Xkg” （如果卡通箱重量超过20 kgs，除了Figure 1的标识外，还有加上 警告语“Take Care When Handling” 或者“Caution This Package Weighs Xkg”）25KGTAKE CAREWHEN HANDLINGCAUTION THIS PACKAGE WEIGHS 25KG6.7.3.3 If a master carton size exceeds 75cm it must have the same markings as point 1. This applies to cartons of any weight. （不管外箱重量是多少，只要尺寸超过75cm，必须有Figure 1相同的标识）6.7.3.4 Individual products or multi-packs, which have an uneven weight distribution, must show the heaviest side marked accordingly. This applies to cartons of any weight. (如果单个或多件产品的包装的重量分布不均匀，最重的那侧要做以下标识，这点适用于任何重量的包装）CAUTION UNEVEN WEIGHT DISTRIBUTIONTHIS IS THE HEAVIEST SIDE6.8 Additional Information 6.8.1 Master or Shipping Cartons Manual handling warnings printed on master or shipping cartons shall be printed in black. The character height for text must be a minimum of 10mm. The recommended height of the triangle is 30mm. The warning must be positioned in an obvious position, so it can easily be seen when the product is stacked or palletised the correct way up. （印在外箱上的手工搬运警告语必须是黑体，字体高度不少于10mm，建议三角形高度为30mm，警告标要位于明显的位置，以便当产品正确地堆叠或放在货盘上时容易看见-如果字体高度不够，只需要REMARK 在报告中，不用ON HOLD报告结果）6.8.2 Primary Packaging (Including primary packaging which is also a master/shipping carton) Manual handling warnings printed on primary packaging shall be printed in yellow and black, where possible. The character height for text must be a minimum of 10mm. The recommended height of the triangle is 30mm. The warning must be positioned in an obvious position, so it can easily be seen when the product is stacked or palletised the correct way up. （基本包装同时又是运输箱的手工搬运警告语，如果可能，印成黄色和黑色。字体高度不少于10mm，建议三角形高度为30mm。警告标位于明显的位置，以便当产品正确地堆叠或放在货盘上时容易看见）6.8.3 For Direct Import Products（对于HB直接进口的产品）The following information should be included（要包括以下信息）q Inner carton dimensions (if used)（内箱尺寸，如果有）q Gross & net weights of cartons（卡通箱上标明毛重与净重）q Details of carton marking and their print layout. A suggested layout is given below. （详细的卡通箱标识和印刷设计，建议设计如下图所示）CAUTION! GLASS This item contains glass use care when handling to avoid damage or injuryUse symbol(s) as relevantHomebase LtdGW : XX KgsNW : XX Kgs Meas: cms X cms X cms Homebase LtdArt No:P.O No: Please note（注意）q All export cartons must be of export quality and should be in at least double corrugated.（所有运输箱必须满足运输要求，至少为双层波纹(双坑或5-layer)）q All openings in the carton should be sealed securely with 50mm transparent tape. （卡通箱的开口用50mm的透明胶带封严）q If the item packed contains glass, suitable International Handling Symbols and CAUTION! GLASS This item contains glass use care when handling to avoid damage or injury caution should be added onto the top / side / front of carton. （若产品含有玻璃、卡通箱的顶部/侧面/前面/应该有相应的国际操作符号以及警告语CAUTION! GLASS This item contains glass use care when handling to avoid damage or injury）6.9 The special inspection level 3 applies to ALL the crackers for function test (confirm the contents and the cracker will snap when pulled.) 关于所有的CRACKERS ，用S-3做功能测试。6.10 Inspection requirement for Blister Pack : 100% drawn sample should be opened , except DaXin in QingYuan city-Vendor is All Blinds . For this factory , 5% of blisters should be opened,any Major defects occurred,5% more, then 50% more(Major defects found), then 100% drawn samples blisters(Major defects found) should be opened. ( Note : For non-electrical products(that no safety tests required),when some special sampling plan are defined for some special test,for example,assembly test, if the special sample size required by the special sampling plan is over the 5% of the sample size,thentheblisters to be opened should follow the special sampling plan instead of 5% of the sample size ) (吸塑包装的检验要求：所有抽样都须拆开，除了在清远的大新厂，VENDOR是ALL BLINDS。对于这个工厂，要求如下：先开抽样的5%，如果发现有MAJOR DEFECTS，再开5%；如果仍然有MAJOR DEFECTS，再开50%；如果还是有MAJOR DEFECTS的话，需要100%开。（注意：对于非电器产品-没有SAFTY TEST要求的 ，当需要一些特殊的抽样检验方法时，如果特殊的抽样检验数量大于抽样数量的5% ，请按特殊的抽样数量开吸塑包装）)7. Report requirement（报告要求）7.1 Template report(See attached)（报告格式见附件）7.2 Detailing in the FRI report:（报告中必须描述以下内容）7.2.1 The order size7.2.2 Sample size7.2.3 The types and numbers of critical, major and minor faults found（缺陷类型及其数量）7.2.4 Other observations regarding labeling and packaging（有关标签、包装方面的发现）7.2.5 Result of drop test performed（落地测试结果）7.2.6 Workmanship(e.g. sharp point), “power on” check for electrical products, product description, style and color, assembly check, bar code check, product measurement check, carton dimension and weight check, packing, shipping mark, labels and instructions, moisture level of timber, batch code, on-site drop test and other special test. （产品工艺如利边、电器产品的通电测试、产品描述、款式与颜色、组装测试、条码扫描、产品及卡通箱尺寸测量、包装、箱唛、标签与说明书、木材含水量、批代码、落地测试及其它测试的结果）7.3 Digital photos for product, primary packaging, packaging method inside primary pack and master carton should be affixed to the end of inspection report. (报告后面须附上产品（组装好的）、基本包装、基本包装内的包装方法及标签、缺陷等以电子邮件方式发给客人）7.4 Provide the breakdown information according to the following sequence: PO number, Article number, Product description, Lot size, Sample size and any additional information. （如果验货时有两个以上的PO或MODLE，必须按照如下顺序列表描述PO内容： PO number, Article number, Product description, Lot size, Sample size以及其它信息）7.5 For vendor POWER DEVIL, report should be issued as per style and use the POWER DEVIL report template. （对于中间商POWER DEVIL，每个MODEL一份报告，并须采用POWER DEVIL专用的报告格式）7.6 Check the assembly instruction and note any differences , such as for spelling and grammar(MINOR), bigger variations(MAJOR) and put the shipment on hold as well as get examples sent to HB, differences between barcodes and other safety labels(CRITICAL) （核对安装说明书，并记录不同之处，如拼写和语法错误为MINOR；大的差异为MAJOR，结果ON HOLD，并将差异处COPY一份给HB；条码和其它安全标签有差异为CRITICAL.7.7 If packaging dimensions and weight, label dimension and description are not included in the spec. and when differ