接待客户相关英语.doc

社交招待1. Would you like a glass of water? / Can I get you a cup of Chinese red tea? / How about a Coke?2. All right, let me make some. Ill be right back.3. A cup of coffee would be great. Thanks.4. There are many places where we can eat. How about Cantonese food?5. I would like to invite you for lunch today.6. Oh, I cant let you pay. It is my treat, you are my guest.7. May I propose that we break for coffee now?8. Excuse me. Ill be right back9. Excuse me a moment.告别1. Wish you a very pleasant journey home? Have a good journey!2. Thank you very much for everything you have done us during your stay in China.3. It is a pity you are leaving so soon.4. Im looking forward to seeing you again.5. Ill see you to the airport tomorrow morning.6. Dont forget to look me up if you are ever in Hefei. Have a nice journey!约会1. May I make an appointment? Id like to arrange a meeting to discuss our new order.2. Lets fix the time and the place of our meeting.3. Can we make it a little later? 4. Do you think you could make it Monday afternoon? That would suit me better.5. Would you please tell me when you are free?6. Im afraid I have to cancel my appointment.7. It looks as if I wont be able to keep the appointment we made.8. Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time?9. Anytime except Monday would be all right.10. OK, I will be here, then.11. Well leave some evenings free, that is, if it is all right with you.品质1. We have a very strict quality controlling system, which promises that goods we produced are always of the best quality.2. You have got the quality there as well as the style.3. How do you feel like the quality of our products?4. The high quality of the products will secure their leading status in the market place.5. You must be aware that our quality is far superior to others.6. We pride ourselves on quality. That is our best selling point.7. As long as the quality is good. It is all right if the price is a bit higher.8. They enjoy good reputation in the world.9. When we compare prices, we must first take into account the quality of the products.10. There is no quality problem. Quality is something we never neglect.11. You are right. It is good in material, fashionable in design, and superb in workmanship.12. We deliver all our orders within one month after receipt of the covering letters of credit.13. Do you have specific request for packing? Here are the samples of packing available now, you may have a look.14. I wonder if you have found that our specifications meet your requirements. Im sure the prices we submitted are competitive. Sample Text 问好1. Good morning/afternoon/evening. /May I help you? /Anything I can do for you?2. How do you do? /How are you? / Nice to meet you.3. Its a great honor to meet you./I have been looking forward to meeting you.4. Welcome to China.5. We really wish youd have a pleasant stay here.6. I hope youll have a pleasant stay here. Is this your fist visit to China?7. Do you have much trouble with jet lag?机场接客1. Excuse me; are you Mr. Wilson from the International Trading Corporation?2. How do I address you?3. May name is Benjamin liu. Im from the Fuzhou E-fashion Electronic Company. Im here to meet you.4. We have a car an over there to take you to you hotel. Did you have a nice trip?5. Mr. David smith asked me to come here in his place to pick you up.6. Do you need to get back your baggage?7. Is there anything you would like to do before we go to the hotel?相互介绍1. Let me introduce my self. My name is Benjamin Liu, an Intl salesman in the Marketing Department.2. Hello, I am Benjamin Liu, an Intl salesman of FUZHOU E-FASHION ELECTRONIC COMPANY. Nice to meet you. /pleased to meet you. / It is a pleasure to meet you.3. I would like to introduce Mark Sheller, the Marketing department manager of our company.4. Let me introduce you to Mr. Li, general manager of our company.5. Mr. Smith, this is our General manage, Mr. Zhen, this is our Marketing Director, Mr.Lin. And this is our RD Department Manager, Mr. Wang.6. If Im not mistaken, you must be Miss Chen from France.7. Do you remember me? Benjamin Liu from Marketing Department of PVC. We met several years ago.8. Is there anyone who has not been introduced yet?9. It is my pleasure to talk with you.10. Here is my business card. / May I give you my business card?11. May I have your business card? / Could you give me your business card?12. I am sorry. I cant recall your name. / Could you tell me how to pronounce your name again?13. I am sorry. I have forgotten how to pronounce your name.小聊1. Is this your first time to China?2. Do you travel to China on business often?3. What kind of Chinese food do you like?4. What is the most interesting thing you have seen in China?5. What is surprising to your about China?6. The weather is really nice.7. What do you like to do in your spare time?8. What line of business are you in?9. What do you think about? /What is your opinion?/What is your point of view?10. No wonder youre so experienced.11. It was nice to talking with you. / I enjoyed talking with you.12. Good. Thats just what we want to hear.确认话意1. Could you say that again, please?2. Could you repeat that, please?3. Could you write that down?4. Could you speak a little more slowly, please?5. You meanis that right?6. Do you mean.?7. Excuse me for interrupting you.吃饭1.What kind of food do you prefer？你喜欢哪一种菜？2.Do you like Chinese food？你喜欢中国菜吗？3.What kind of food do you like，Chinese or American？你喜欢吃什么菜，中式的还是美式的？4.Would you tell me where the Chinese restaurant is ？请你告诉我中国餐馆在哪里？5.Do you know where I can get a quick snack？你知道哪里有快餐可吃？6.What would you have for dinner？你要吃什么？7.What would you like to order？你要点些什么菜？8.Have you ordered yet？你点过菜了吗？9.No，not yet，I am waiting for a friend. I will order later.还没有，我在等一位朋友，稍后再点。10.What would you recommend？请你推荐一些好菜好吗？11.Whats your todays special？今天的特色菜是什么？12.I would like to have something simple.我想吃些简单的东西。13.What will you have for dessert？你喜欢吃点什么点心？14.We are in a hurry.我们要赶时间。15. Please rush your orders. 我们点的菜请快送来。16. The beefsteak is very good today. 今天的牛排很不错。17. I will take the beefsteak. 我就要份牛排。18.How would you like to have beefsteak，well-done or rare？你喜欢的牛排是熟一些还是生的？19.I would like my beefsteak well done.我要熟一点儿的牛排。20.How about a drink？喝一杯怎样？21.Bottoms up！干杯！22.To your health！祝你健康！23. I ask you to join me in drinking to the health of Mr.Chen.请你跟我一起举杯祝陈先生健康。24. I ask you to join me in drinking to the future success of our cooperation请你跟我一起举杯预祝我们合作成功。25.Im looking for a cheap place to eat.我要找个便宜的地方吃。26.Is there a restaurant near here？这附近有餐馆吗？27.Can you recommend me a good restaurant？你能介绍一间好餐馆吗？28.Is there a Chinese restaurant in this town？在本镇有中国餐馆吗？29.Can you show me a restaurant where they serve good food at reasonable prices？请你告诉我哪里有价钱公道而菜又好的餐馆好吗？30.How is service？服务怎么样？31.Could I have the menu，please？请给我一个菜单好吗？32.Here is the menu，sir.先生，菜单就在这儿。33.Are you ready to order now？你现在就准备点菜吗？34.Where did you have dinner last night？昨晚你在什么地方吃饭的？35.Do you like Chinese dishes？你喜欢中国菜吗？36.Its very delicious.它的味道很好。37.The food is too salty.菜太咸了。38.Im thirsty.我口渴了。39.Give me a glass of cold water，please.请给我一杯冷水。40.Im on a diet我在节食中。41.I dont feel like eating more.我不想再多吃了。42.It was a very enjoyable dinner.这是个令人愉快的一餐。43.What would you like to drink？你要喝点儿什么？44.Could I have a cup of coffee？我想要一杯咖啡好吗？45.Would you like coffee or tea？你要喝咖啡还是茶？46.I would like tea with a slice of lemon，please.我想要柠檬茶。47.Do you like to have anything else？你还要吃别的东西吗？48.No，thanks. I have had enough.不用，谢谢。我已经吃饱了。49.I would like to have ice cream and fresh fruit.我要吃点冰淇淋和新鲜水果。50.Help yourself to anything you like.你喜欢什么随便吃。51.Please pass me the salt and pepper.请把盐和胡椒递给我。52.I ordered ten minutes ago.我10分钟前就点菜了。53.I have been waiting for half an hour.我一直等了半个小时。54.Why is our order so late？为什么我点的菜那么慢？55.I cant wait any longer.我不能再等了。56.Please serve us as quickly as possible.请尽快服务。57.Could I have the bill please？请把账单给我好吗？58.Here you are，please pay the bill at the cashiers desk.这就是，请到柜台付账。59. Lets me pay my share. =Lets go Dutch.我们各付各的。60.No，Its my treat.不，这次我请客。61.May I pay this time？这次我请客好吗？对话1 Dialogue 1A: What can I do for you, sir?先生，您要来点什么？B: What have you got this morning?今天早上你们这儿有什么？A: Fruit juice, cakes and refreshments, and everything.水果汁、糕点、各种茶点等等，应有尽有。B: Id like to have a glass of tomato juice, please.请给我来一杯西红柿汁。A: Any cereal, sir?要来点谷类食品吗，先生？B: Yes, a dish of cream of wheat.好的，来一份麦片粥。A: And eggs?还要来点鸡蛋什么的吗？B: Year, bacon and eggs with buttered toast. I like my bacon very crisp.要，再来一份熏猪肉和鸡蛋，我喜欢熏猪肉松脆一点。A: How do you want your eggs?您喜欢鸡蛋怎么做？: Fried, please.煎的。A: Anything more, sir?还要什么别的东西吗，先生？B: No, thats enough. Thank you.不要了，足够了。谢谢对话2 Dialogue 2(A couple waiting to be seated in a crowded restaurant)（一对夫妇在拥挤的餐厅外等待就座）A: Do you have a reservation, sir?请问您订位了吗？先生，太太？B: No, I am afraid we dont.没有。A: Im sorry. The restaurant is full now. You have to wait for about half an hour. Would you care to have a drink at the lounge until a table is available?很抱歉，餐厅已经满座了。约要等30分钟才会有空桌。你们介意在休息室喝点东西直至有空桌吗？B: No，thanks. Well come back later. May I reserve a table for two?不用了，谢谢。我们等一会儿再来。请替我们预定一张二人桌，可以吗？A: Yes, of course. May I have your name, sir?当然可以。请问先生贵姓？B: Bruce. By the way. Can we have a table by the window?布鲁斯。顺便，我们可以要一张靠近窗口的桌子吗？A: Well try to arrange it but I cant guarantee, sir.我们会尽量安排，但不能保证，先生。B: Thats fine.我们明白了。(Half an hour later, the couple comes back.)半小时后，布鲁斯夫妇回来了。A: Your table is ready, sir. Please step this way.你们的桌子已经准备好了，先生，太太。请往这边走。Dialogue 3A: Waiter, a table for two, please.服务生，请给我一张两人的桌子。B: Yes, this way please.好的，请跟我来。A: Can we see the menu, please？能让我们看一看菜单吗？B: Here you are.给您。A: Whats good today?今天有什么好吃的？B: I recommend crispy and fried duck.我推荐香酥鸭。A: We dont want that. Well, perhaps well begin with mushroom soup, and follow by some seafood and chips.我们不想吃香酥鸭。或许我们可以先吃蘑菇汤，然后再要点海鲜和土豆片。B: Do you want any dessert?要甜品吗？C: No dessert, thanks. Just coffee.不，谢谢。 咖啡就行了。(After a few minutes.)过了一会儿。A: I can have the check, please.结帐。C: George. Lets split this.乔治，我们各自付帐吧。A: No, its my treat tonight.不，今天我请客。B: Cash or charge, sir?现金还是记帐？A: Charge, please. Put it on my American Express.记帐。请记入我的“美国运通信用卡”帐号。Dialogue 4A: Good morning. Can I help you?早上好。有什么能效劳的吗？B: I want an American breakfast with fried eggs, sunny side up.我想要一份美式早餐，要单面煎的鸡蛋。A: What kind of juice do you prefer, sir?您想要哪种果汁呢？B: Grapefruit juice and please make my coffee very strong.西柚汁，还有，我要杯很浓的咖啡。A: Yes, sir. American breakfast with fried eggs, sunny side up, grapefruit juice and a black coffee. Am I correct, sir?好的，一份美式早餐，要单面煎的鸡蛋、西柚汁及一杯清咖啡，对吗？B: Yes, thats right.是的。A: Is there any thing else, sir?还有什么吗，先生？B: No, thats all.没有了，谢谢。(Later)稍后A: Good morning, sir. Ive brought the breakfast you ordered.早上好，先生。您要的早餐送上来了。B: Just put it on the table, please.请放在桌上。A: Do you need anything else, sir?先生，还有其他需要吗？B: No thanks. Ah, yes! Can I have some more juice for the minibar?没有，谢谢。 啊！可否多放一些果汁在冰箱里？A: What kind of juice would you like, sir?哪种果汁呢，先生？B: Tomato, orange and apple juice, please.番茄汁、橙汁及苹果汁。A: Yes, sir. Ill get them for you right away. Would you please sign this bill first? Thank you, sir.好的，我立刻去取。麻烦您先签了这张帐单。Dialogue 5A: Oh, Im starving. Id like to try some real Chinese cuisine. What would you recommend, waiter?啊，我快饿死啦。我想吃