剑桥国际英语教程Unit16.ppt

Canshecallyoulater HowtoMakeaTelephoneCall 1 AnnouncingIdentityPersonCalling B PersonCalled Hello thisis I mcallingfrom Hello I m Hello thisis Whoisspeaking MayIhaveyourname MayIaskwhoiscalling Whoisthatspeaking Ifyouarenotsurewhothespeakeris youcansay 2 Askingifsomeoneisin A Personcalling I dliketospeakto Can mayIspeaktoMr Please Hello is available there HowtoMakeaTelephoneCall B PersonCalled Speaking ThisisJing That sme HowtoMakeaTelephoneCall PersonCalledisnotavailable I mafraidhe sinameeting notin theoffice stillatlunch notavailableatthemoment IsanythingIcandoforyou CanIgivehimamessage CanItakeamessage Sorry she sjustgoneout Wouldyouliketoringbacklater Wouldyouliketospeaktosomeoneelse HowtoMakeaTelephoneCall Askcallertowait Yes heis Onemoment pleaseHoldon amoment please Letmeseeifhe shere Holdtheline I llseeifhe sin I llgoandfindout I lljustfindoutifhe sintheoffice Hangon HowtoMakeaTelephoneCall Ifthespeakerdialsthewrongnumber youcansay CanIspeaktoMrLinMing LinMing I msorry butthere snobodyherebythisname I mafraidwehavenoonebythatname I mafraidyou vegotthewrongnumber I msorry ButI mafraidthatyoumusthave havedialedthewrongnumber HowtoMakeaTelephoneCall Ifyoucannothearclearly youcansay I msorry Pardonme Ican thearyouverywell Itseemsthatwehaveapoorconnection ShallIhangupandcallyouback 3 AskingwhenthepersonwantedwillbeinPersoncalling B Personcalled Whattimedoyouexpectherback WhattimecouldIreachher Whenisheexpectedtobeback Doyouknowwhenhe sin Heisnotavailabletillafternoon He llbeherein30minutes He llbebackaroundtwoo clock ShouldIhavehimcallback Youcanringagainonehourlater Inhalfanhour Iguess ButI msorryIcannottellyouexactly 4 AskingthetelephonistforhelpA PersoncalledB Personcalling Canyouputmethroughto Canyouconnectmewiththereservationoffice please CouldIhaveextension432 extension432 please Goodmorning UnitedAirline UnitedAirline mayIhelpyou 5 LeavingamessageA Personcalling B Personcalled CanIleaveamessage Couldyouaskhimtocall ringmeback Pleasehavehimreturnmycall Wouldyoumindhavinghimcallmebacksometimetomorrow CouldyoutellhimIrang Can MayItakeamessage Anymessageforhim Doyouwanttoleavewords amessageforhim ShouldItellhimyou llcallback ordoyouwanthimtocallyou Wouldyouliketoleaveamessage HowtoMakeaTelephoneCall Callagainorcallbackanothertime Couldyoupleasecallagaintomorrow Wouldyoupossiblycallagaintenminuteslater I msorry Mary I mbusynow CanIcallyoubackinabouthalfanhour Pleasefeelfreetocallmeagain Allright I llcallagainlater 6 ConfirmingwhetheryouareunderstoodA Personcalling B Personcalled Doyouunderstandme sir Areyoufollowingme sir NO I mafraidnot Yes Ifollowyou Wouldyouexplainalittlebitmore Couldyouputthatinmorespecificterms Couldyouputthatmoresimply 7 RingoffA Personcalling B Personcalled Thanksalot Good bye I llgetbacktoyousoon Thanksforcalling Good bye OK Bye bye Excersize Telephonist company CanIhelpyou Caller Er please Telephonist MrAnderson Justonemoment I llputyouthrough Anderson yes Anderson accounts Caller oh er hello isthatDrBillAnderson Anderson what No no thisisPeterAnderson You vegot YouprobablywantDrAndersoninR D that s um 657 Allright 657 Caller oh um well throughtheswitchboard please Anderson Huh well I lltry thelinegoesdead Caller Hello Oralpractice Calloneofyourclassmatesandaskhimtobringadictionarytomorrowmorning Supposeyoucan tcontactthepersonyouwantaskhis herroomatetotakeamessage Setthescene Supposeyouaresecretary Yourbossisatanimportantmeetingnow Suddenly youreceivedaninternationalphonecallfromyourboss smother ShesaidthatshewouldarriveinBJtwodayslaterandaskedthebosstopickherupattheairport Roleplay Youwillattendyourfriend sbirthdaypartyatnight Butyourparentsdon tallowyoutogethomelate Roleplay A Whereareyougoing Lily B I mgoingto Dad A Youmustn tcomehomelate Youmustbehomeat C Lilyis yearsold She snotababy Shealwayscomeshomeearly A Oh allright Butyoumustn tcomehomeafter B Yes Dad Thankyou Mom C That sallright dear Goodbye Enjoyyourself Roleplay Complainingaboutyourhusband Youalwaysquarrelwithyourhusbandaboutthehousework Becauseyouaresobusy butyouhavetolookafterthewholefamilywithouthishelp Yesterdayheinvitedfourfriendstodinnerbeforeinformingyou Atthesametime heisverymessy A Maggie howhavethethingsbeen B Oh muchthesame MyhusbandandIstillseemtohaveargumentsn allthetime A Whatdoyouquarrelabout B Oh everything Forexample whenhegetshome heexpectsmetorunaroundandgethisdinner Heneverdoesanythingathome A Mmm B Andyesterday Heeveninvitedfourofhisfriendstocomeroundforadrinkanddidn ttellmebefore A Isee B Andhe ssomessy He sworsethanakid Healwaysthrowshisclothesonthefloor Afterall I mnothisservantn Yousee that sthetrouble Roleplay Rentahouse Youmadeaphonecalltoinquiresthaboutrentingthehouse Thelandlordintroducedthehouseandprice Atlastyoumadeadatetolookatthehouse A Iunderstandyouhavearoomforrent B Yes that sright I vegotjustoneroomstillvacant It srathersmall butI msureyou llfindit sverycomfortable A Isee Andhowmuchdoyouchargeforit B Therentisfivethousanddollarsamonth A Isee Itisverynice B Oh yes Itlooksontothegardenanditfacessouth soit sbrightandsunny too It sveryattractive Wouldyouliketocomeseeitwhenitisconvienttoyou A Yes I mveryinterested That sthekindofroomI mlookingfor 小赵 早上好 杭州纺织品 Textile 公司 Lisa 早上好 我是ABC公司Lisa 刘军在吗 小赵 恐怕他出差了 要不要留个口信 Lisa 好啊 请你转告他给我回个电话吗 小赵 当然可以 稍等一下 我拿支笔 请讲 Lisa 我的名字叫LisaAlicia 小赵 请拼读一下好吗 Lisa 好的 L i s aA l i c i a 小赵 丽莎 阿丽丝亚Lisa 我的号码是001 818 8832173小赵 001 818 8832173Lisa 请转告他 我需要一份最新的产品目录 catalogue 小赵 好的 我已记下来了 你需要一份最新的产品目录 Lisa 对 而且告诉他 我想尽快和他谈一下新的定单 如果可能 请他明天下午给我电话 小赵 好的 还有别的事吗 Lisa 就这些了 谢谢你 再见小赵 再见 Oralpractice Discuss Haveyoueverreceivedaninternationalphonecall HowdoyoufeelwhenyoufirstmakeaphonecalltoaforeignerinEnglish Discussion Whenyouhaveabusinesscall whatshouldyoupayattentionto Makefullpreparationandcommunicatepurposely Paygreatattentiontoyourattitudeandtone tryingtobefriendly gentleandconsiderate Takecareoftelephoneetiquetteandtrytousepropertelephonelanguage Taketelephonenotesclearlyanddetailedly talkbusinessinworkingtimeandneverwhentheyareoffwork Ifhaveto showyoursincereapologyinadvance Takejetlagintoconsideration Disscusion Howdideachofmisunderstandingshappen Whatshouldeachofthepeoplehavedoneorsaidtoavoidtheproblemsandmistakes Planyourcallbymakingnotesbeforehand Talkslowlyandclearly Listencarefullytowhattheotherpersonsays Notedownimportantdetails numbers spellings datesandtimes etc Checkbackthatyouhaveunderstoodimportantdetailscorrectly Followupthecallwithafax e mailorletter confirmingthedetails Howtomakeaninternationalphonecall Telephone 00 countrycode 区号 号码 手机号码 00 44 1337 123456China86America1theUK44Cellphone 主叫国际冠码 被叫国家代码 被叫号码011 86 139 USAtoChina 00 1 976 325 ChinatoUSA 中国00 美国011 Grammarfocus subjectandobjectpronouns SubjectsgobeforetheverbObjectsgoaftertheverb Grammarfocus subjectandobjectpronouns Snapshot Whichactivitiesarealsopopularinyourcountry Disscusion Whatotheractivitiesarepopularinyourcountry Whatareyourfavouriteactivities why Conversation I dloveto Whataretheytalkingabout Conversation I dloveto ComprehensionDidJenniferreceiveMichael soriginalinvitation Why Whenwilltheygotomeet Pronounciation wanttoandhaveto GrammarFocus Invitation verb to Ifyouwanttoinvitesbtodosth whatshouldyousay GrammarFocus Invitation verb to WeuseWouldyouliketo andDoyouwantto tomakeinvitation Wouldyouliketo ismoreformalthanDoyouwantto Exercise Roleplay Makeaninvitation YourfriendswenttoBJforthefirsttime Youwantedtoinvitethemtodinner butforsomereason theyrefused Soyourecommendedtochangeadate Finally theyagreed YourhighschoolclassmateisgoingtohaveaweddingreceptiononSundayafternoons However youhavetowork Excuse excuse Excuseisareasonfornotdoingsth Yourexcusecanbetrueorfalse Itisimpolitetodeclineaninvitationbyjustsaying no Topolitelydeclineaninvitation peopleusuallysay Iamsorry but excuse Excuse excuse Doyoueveruseanyexcusesifyoudon twanttodosomething Whatareyourthreefavouriteexcuses Pairwork Writedownthreethingsyouwanttodothisweekend Inviteyourclassmatestodothethings Youclassmatesrespondwithexcuse Let smakeadate Imaginethisisanextmonthcalendar Writetenplansonthecalendar Let smakeadate Lookatyourcalendar agreeonadatetodosomethingtogether Discussion WheredoyouliketogoinyourcityortownontheLabor sday Whichshowsoreventsdoyoulike Listening Herearethreemessagesfromtheansweringmachine Therearesomemistakes plscorrectthem ReadingMiamiFlorida What sonthissaturday Newvocabularyjungle atropicalforestexperience learnaboutsthfirsthandseats selloutquickly peoplebuyalltheticketsforseatsquicklyexotic unusualandstrangenaturepark aparkwithalotofplantsandanimalstrick afunnyactthatentertainspeopleunderthestars outdoorsatnightseatingisstillavailable youcanstillgetaseatlatest newestmulticultural havemanyculturesjewelry earrings necklaces braceletsandrings 稍等Couldyouholdon please 能稍等一会吗 Willyouholdtheline please Waitamoment please 请稍等Heisonanotherlinenow他在接另一个电话让你久等了I msorrytokeepyouwaiting 急事It surgent CouldIhavehermobilephonenumber I msorrytocallyousolate early Ineedtogetincontactwithhimrightnow 听不清 懂Couldyouslowdown please 慢一点Ibegyourpardon Pardon 再说一遍Wouldyousaythatagain Idon thearyouverywell 打错电话There snoonenamedAnnahere 这儿没有叫安娜的Areyousureyouhavetherightname 你肯定没弄错姓名吗 Youmusthavethewrongnumber 你一定是弄错号码了I msorry there snobodybythisname 对不起 没有这个人 Conversation1 你好 我想找苏珊 不好意思 她现在不在 可以留言吗 不用了 我过会再打过来 谢谢 不客气 Conversation1 Hello I dliketospeak