《管理学与人力资源管理》(11747)八部分知识点汇总.doc

rapid development of the market economy environment to explore public servants duty consumption monetization reform has provided a good foundation The socialization of rear service work has been launched and rapid progress in some places and departments duty consumption monetization of carrier and approach to management has been resolved Third in recent years exploring the monetization of duty consumption has made some progress have gained some experience and can provide reference to the comprehensive reform of the system of public servants duty consumption further Implementing an honest canteen standardize official entertaining management enhancing the telecommunication expense management elimination of County travel and countryside subsidies research village officials capitalization management of corporate spending and so on Finally group 18 session to be held in Beijing from November 9 2013 to 12th 35 years ago blew the third plenary session of the reform and opening up in the spring breeze changed affect the world today 35 years later in the eyes of the nation and the world expect again to reform mark China ushered in the 18 session XI General Secretary pointed out that China s reform has entered a crucial period and the Sham Shui Po District must be based on greater political courage and wisdom lose no time in deepening reform in important fields Dares to crack a hard nut dares to question the Rapids which dares to break the barrier of ideas and dare to benefit cure barriers Deepening reform and opening up is on schedule to achieve institutional safeguards of the moderately well off Under the five in one the General layout of socialist modernization requirements 18 session of the decision was a five in one and the improvement of overall scheme of reform will promote an integrated and coordinated economic political cultural social and ecological civilization construction of the five reforms and the party s construction in the area of institutional reform The five in one programme is to achieve a comprehensive reform of institutional guarantees for objectives of build a well off society the smooth progress of the construction of a well off society and reform the objectives of the programme One holding time and place importance on November 9 2013 to the 18 session of the 12th Beijing since 1978 35 have been 7 plenary session each time on major issues of political and economic life of the country has made important deployment In accordance with PRC political practice often at every session of the CPC Central Committee in a plenary session was held immediately after the party s Congress on the theme personnel discussing election Central s top leaders such as the election of the Standing Committee of the political Bureau through the Central Committee members decisions such as members of the Central Military Commission The second plenary session is held in two sessions before the general election mainly to discuss a new State personnel issues But by the third plenary session each session of the Central Committee of national institutions and personnel problems have been arranged you can concentrate on national development and reforms Previous plenary session is often branded with a central leading collective often by looking at the third plenum of the initiative to found the current central leadership collective governance characteristics From the analysis of the process of economic reform in China plenary session 12 session 14 16 plenary session have programmatic meaning respectively marking the four stages of China s economic reform and that the start up phase of reform reform construction phase and perfecting the Socialist market economy framework stage of socialist market economy Previous plenary session topics proposed to the third plenary session of taking class struggle as the key link shifted to socialist modernization 12 session marked the change from rural to urban established with public ownership as the Foundation of a planned commodity economy 13 session at a time when both the old and the new system change governance and rectify the economic order 14 Fair and efficient and authoritative Socialist judicial system safeguard the people s interests Legal authority to uphold the Constitution deepening the reform of administrative law enforcement ensure that the right to exercise judicial power independently and impartially according to law the prosecution perfecting the running mechanism of judicial power improve the system of judicial protection of human rights Plenary session Affairs the right to adhere to the system and let the people authority to let the power run in the Sun is shut up in a cage of the system power policy Decision Science implementation should be constructed strong supervise the running of powerful system improve the system of punishing and preventing corruption promoting political integrity and strive to achieve cadres honest and Government integrity clean politics To form a scientific and effective coordination of power restriction and mechanisms to strengthen anti corruption institutional innovation and institutional protection sound improvement style normal system Plenary session building a socialist culture in China enhancing national cultural soft power must adhere to the orientation of advanced Socialist culture adhere to the development of Socialist culture with Chinese characteristics adhere to the people centred work oriented further deepening reform of culture To improve the cultural management system establish and improve the modern market system and building modern public cultural service system improve the level of culture opening Plenary session achieving development results more equitable benefit of all people we must speed up reform of social programs and solve the issues of concern to the people the most direct and real interest and better meet the needs of the people To deepen education reform improve institutional mechanisms for the 管理学与人力资源管理管理学与人力资源管理 11747 说明 说明 1 加 加 的为重点掌握内容的为重点掌握内容 以下资料仅供同学们参考 祝各位考试成功 加油噢 以下资料仅供同学们参考 祝各位考试成功 加油噢 管理过程管理过程 2 一 名词解释 2 二 简答题知识 2 三 案例分析知识点 4 管理理论概述管理理论概述 4 一 名词解释 4 二 简答题知识点 4 三 安全分析知识点 5 领导和管理风格领导和管理风格 6 一 名词解释 6 二 选择题知识点 6 激励理论激励理论 7 一 名词解释 7 二 选择题知识点 7 三 案例分析知识点 7 激励实践激励实践 8 一 名词解释 8 二 简答题知识 8 团体 团体行为与冲突团体 团体行为与冲突 10 一 名词解释 10 二 案例分析知识点 10 人力资源规划人力资源规划 11 一 名词解释 11 二 简答题知识 11 三 案例分析知识点 12 上岗引导 培训和考评上岗引导 培训和考评 13 一 名词解释 13 二 简答题知识 13 三 案例分析知识点 13 rapid development of the market economy environment to explore public servants duty consumption monetization reform has provided a good foundation The socialization of rear service work has been launched and rapid progress in some places and departments duty consumption monetization of carrier and approach to management has been resolved Third in recent years exploring the monetization of duty consumption has made some progress have gained some experience and can provide reference to the comprehensive reform of the system of public servants duty consumption further Implementing an honest canteen standardize official entertaining management enhancing the telecommunication expense management elimination of County travel and countryside subsidies research village officials capitalization management of corporate spending and so on Finally group 18 session to be held in Beijing from November 9 2013 to 12th 35 years ago blew the third plenary session of the reform and opening up in the spring breeze changed affect the world today 35 years later in the eyes of the nation and the world expect again to reform mark China ushered in the 18 session XI General Secretary pointed out that China s reform has entered a crucial period and the Sham Shui Po District must be based on greater political courage and wisdom lose no time in deepening reform in important fields Dares to crack a hard nut dares to question the Rapids which dares to break the barrier of ideas and dare to benefit cure barriers Deepening reform and opening up is on schedule to achieve institutional safeguards of the moderately well off Under the five in one the General layout of socialist modernization requirements 18 session of the decision was a five in one and the improvement of overall scheme of reform will promote an integrated and coordinated economic political cultural social and ecological civilization construction of the five reforms and the party s construction in the area of institutional reform The five in one programme is to achieve a comprehensive reform of institutional guarantees for objectives of build a well off society the smooth progress of the construction of a well off society and reform the objectives of the programme One holding time and place importance on November 9 2013 to the 18 session of the 12th Beijing since 1978 35 have been 7 plenary session each time on major issues of political and economic life of the country has made important deployment In accordance with PRC political practice often at every session of the CPC Central Committee in a plenary session was held immediately after the party s Congress on the theme personnel discussing election Central s top leaders such as the election of the Standing Committee of the political Bureau through the Central Committee members decisions such as members of the Central Military Commission The second plenary session is held in two sessions before the general election mainly to discuss a new State personnel issues But by the third plenary session each session of the Central Committee of national institutions and personnel problems have been arranged you can concentrate on national development and reforms Previous plenary session is often branded with a central leading collective often by looking at the third plenum of the initiative to found the current central leadership collective governance characteristics From the analysis of the process of economic reform in China plenary session 12 session 14 16 plenary session have programmatic meaning respectively marking the four stages of China s economic reform and that the start up phase of reform reform construction phase and perfecting the Socialist market economy framework stage of socialist market economy Previous plenary session topics proposed to the third plenary session of taking class struggle as the key link shifted to socialist modernization 12 session marked the change from rural to urban established with public ownership as the Foundation of a planned commodity economy 13 session at a time when both the old and the new system change governance and rectify the economic order 14 Fair and efficient and authoritative Socialist judicial system safeguard the people s interests Legal authority to uphold the Constitution deepening the reform of administrative law enforcement ensure that the right to exercise judicial power independently and impartially according to law the prosecution perfecting the running mechanism of judicial power improve the system of judicial protection of human rights Plenary session Affairs the right to adhere to the system and let the people authority to let the power run in the Sun is shut up in a cage of the system power policy Decision Science implementation should be constructed strong supervise the running of powerful system improve the system of punishing and preventing corruption promoting political integrity and strive to achieve cadres honest and Government integrity clean politics To form a scientific and effective coordination of power restriction and mechanisms to strengthen anti corruption institutional innovation and institutional protection sound improvement style normal system Plenary session building a socialist culture in China enhancing national cultural soft power must adhere to the orientation of advanced Socialist culture adhere to the development of Socialist culture with Chinese characteristics adhere to the people centred work oriented further deepening reform of culture To improve the cultural management system establish and improve the modern market system and building modern public cultural service system improve the level of culture opening Plenary session achieving development results more equitable benefit of all people we must speed up reform of social programs and solve the issues of concern to the people the most direct and real interest and better meet the needs of the people To deepen education reform improve institutional mechanisms for the1 管理过程管理过程 一 名词解释一 名词解释 管理管理 五个基本管理职能的运作过程 包括计划 组织 人员安排 指挥和领导 控制 责任责任 是一个人确保恰当地完成任务或工作的职责 授权授权 是向组织中较低层次的人传递权威和职权的过程 记住 记住 权威能够授予而责任不能授予是非常重要的 职能关系职能关系 与专家咨询或支持服务有关 他们对外是正式的直线管理结构 直线经理直线经理 是被授权管理一个特定活动领域的人 扁平结构组织扁平结构组织 只有很少的管理层次但控制幅度宽的组织 纵深结构组织纵深结构组织 有很多管理层次且控制幅度窄的组织 二 简答题知识二 简答题知识 1 权威 权威 是执行任务的法定权利和能力 有有 3 种类型 种类型 1 法定权威 来自于组织制定的内部规则 2 个人权威 来自于人的个性 3 名誉权威 来自于知识 4 经济权威 来自于从经济环境中获取的权利 2 职权与权威区别 职权与权威区别 权威涉及到完成一项任务的权利 职权涉及一个人为了确保完成被授 予了权威的工作 而指导他人完成任务的能力 职权是一个职位概念 因为它来源于个人 角色 影响管理过程的影响管理过程的 2 个概念个概念 1 直线经理 2 职能关系 3 直线组织结构显示特定的任务权威和责任层次 这样具有 直线组织结构显示特定的任务权威和责任层次 这样具有 4 个优点个优点 1 容易理解和操作 2 具有能够迅速决策的清晰而直接的命令链 3 具有清晰的责任划分和权威分配 4 可以产生稳定的 易于控制的组织 直线经理与职能关系的差别 直线经理与职能关系的差别 具有直线管理权威的经理能够直接影响工作成果 因为它包 括指示下属的职权 职能关系在许多公司中非常重要 并且要经常征求专家建议 以及把 这些建议融入组织的工作实践 垂直命令链 垂直命令链 从组织层级结构顶部向低部传递的权力序列 4 如果控制幅度过宽 可能降低经理与下属人员的接触 从而导致 如果控制幅度过宽 可能降低经理与下属人员的接触 从而导致 1 直接监督困难 可能导致控制 2 非正式的小组产生非正式的领导角色 3 激励 士气和产量可能受到影响 5 控制幅度过窄 管理可能应得昂贵和浪费 会导致 控制幅度过窄 管理可能应得昂贵和浪费 会导致 1 增加管理和行政成本 2 引起潜在的决策延迟 当然这依赖于命令链的长度 3 意味着太多的监督 可能会抵制积极性 rapid development of the market economy environment to explore public servants duty consumption monetization reform has provided a good foundation The socialization of rear service work has been launched and rapid progress in some places and departments duty consumption monetization of carrier and approach to management has been resolved Third in recent years exploring the monetization of duty consumption has made some progress have gained some experience and can provide reference to the comprehensive reform of the system of public servants duty consumption further Implementing an honest canteen standardize official entertaining management enhancing the telecommunication expense management elimination of County travel and countryside subsidies research village officials capitalization management of corporate spending and so on Finally group 18 session to be held in Beijing from November 9 2013 to 12th 35 years ago blew the third plenary session of the reform and opening up in the spring breeze changed affect the world today 35 years later in the eyes of the nation and the world expect again to reform mark China ushered in the 18 session XI General Secretary pointed out that China s reform has entered a crucial period and the Sham Shui Po District must be based on greater political courage and wisdom lose no time in deepening reform in important fields Dares to crack a hard nut dares to question the Rapids which dares to break the barrier of ideas and dare to benefit cure barriers Deepening reform and opening up is on schedule to achieve institutional safeguards of the moderately well off Under the five in one the General layout of socialist modernization requirements 18 session of the decision was a five in one and the improvement of overall scheme of reform will promote an integrated and coordinated economic political cultural social and ecological civilization construction of the five reforms and the party s construction in the area of institutional reform The five in one programme is to achieve a comprehensive reform of institutional guarantees for objectives of build a well off society the smooth progress of the construction of a well off society and reform the objectives of the programme One holding time and place importance on November 9 2013 to the 18 session of the 12th Beijing since 1978 35 have been 7 plenary session each time on major issues of political and economic life of the country has made important deployment In accordance with PRC political practice often at every session of the CPC Central Committee in a plenary session was held immediately after the party s Congress on the theme personnel discussing election Central s top leaders such as the election of the Standing Committee of the political Bureau through the Central Committee members decisions such as members of the Central Military Commission The second plenary session is held in two sessions before the general election mainly to discuss a new State personnel issues But by the third plenary session each session of the Central Committee of national institutions and personnel problems have been arranged you can concentrate on national development and reforms Previous plenary session is often branded with a central leading collective often by looking at the third plenum of the initiative to found the current central leadership collective governance characteristics From the analysis of the process of economic reform in China plenary session 12 session 14 16 plenary session have programmatic meaning respectively marking the four stages of China s economic reform and that the start up phase of reform reform construction phase and perfecting the Socialist market economy framework stage of socialist market economy Previous plenary session topics proposed to the third plenary session of taking class struggle as the key link shifted to socialist modernization 12 session marked the change from rural to urban established with public ownership as the Foundation of a planned commodity economy 13 session at a time when both the old and the new system change governance and rectify the economic order 14 Fair and efficient and authoritative Socialist judicial system safeguard the people s interests Legal authority to uphold the Constitution deepening the reform of administrative law enforcement ensure that the right to exercise judicial power independently and impartially according to law the prosecution perfecting the running mechanism of judicial power improve the system of judicial protection of human rights Ple