业务管理制度.doc

中物富能（北京）节能科技投资股份有限公司业务管理制度集（暂定稿） 第一章 客户档案制度 第一条：凡初次接触客户，在任何情况下都需做尽可能详细的登记，填入客户登记表。 第二条：每周例会、部门依据登记表，根据具体情况进行讨论，并将部分登记立 为客户档案，包括项目名称，具体应用计划等，余下登记表由秘书立档。 第三条：项目完成后，秘书需将成功与未成功档案分别归档。未成功项目，业务人员需写明项目失败原因分析报告，秘书并同客户档案归档，交于部门 经理。 第四条：每月第一周，由秘书将归档的客户登记表及客户档案整理存档，以备查证。 第二章 合同制度 严格业务合同管理制度 第一条：业务人员在业务过程中与任何客户发生的交易都必须按公司原则签订购 销合同（合同根据项目具体情况拟订），并双方签字盖章。如有些随机真的不掉线吗？、？业务而无需或无法签定双方合同，依照合同范本（范本样式根据具体情 况而定），项目负责人需自身补齐合同交于部门经理，并同时备份给秘 书立档，秘书需依照档案保管程序妥善保管，并连同其它文件做为销售 审核文件。 真的不掉线吗？、？第二条：每个销售人员在签定每份购销合同中，应明确标出合同号。合同号表明格式为：时间（年度、月份）-项目名称-流水号。秘书应协助业务人员 立档，以备存查。 第三条：合同管理；凡签定的正式合同，一律须及时交于公司秘书立档、存档。秘书需依照档案管理程序妥善保管。并须及时将签定的正式合同复印件交于财务，财务立档以便督促收款。 第四条：所有协议管理同上。第三章 报价制度 向用户报价的原则：向用户报价前，必须了解清楚用户特性，是否属于系统集成商、一般用户、重点发展的用户并且其是否有特殊服务需求；是否已和公司其它业务人员联系过、是否属于自己的负责业务范围等，然后根据公司或各部门情况制定的市场统一原则报价。 第四章 印章管理 真的不掉线吗？、？第一条：公司印章（含行政公章、财务专用章、合同专用章、业务专用章等）必须严格管理，严禁违章使用。 第二条：印章实行专人保管，严禁任何员工随身携带各种公章外出办事。 第三条：印章实行领用审批和使用登记制度，凡需用公司印章者，须填写使用登 记表（包括使用何种印章、目的等内容），经有关领导批准后方可使用。 第四条：印章使用登记册必须妥善保管，归档长期保存，以备检查。 第五条：严格控制使用已盖有公司印章的空白函件（如空白介绍信，空白合同书 等）。如确需使用，必须经有关领导批准，并登记备查。 第六条：对任何印章必须保管，严防丢失、被盗。一旦丢失、被盗，应及时报告 有关领导并采取补救措施。 第七条：财务专用章和银行帐户印鉴的保管和使用，按财务管理制度规定执 行。 第八条：违反印章保管、使用规定，视情节和后果追究当事人的责任；触犯法律者，追究法律责任。 第五章 入、出库制度 第一条：外购产品购入后，需马上办理入库手续，原则不超过第二个工作日。库 管人员填写入库单，经办人员签字。入库单中需详细注明有关产品各项 情况（包括供货单位），并注明项目名称、合同号及用途。填毕交与库 管签字后办理入库。库管人员须随入库产品收其所附外购合同。入库单 一联交于库管；二联用于交财务报帐；三联交库房负责人；四联自留。 第二条：办理出库，需由库管人员填写出库单，经办人签字。单中应详细注真的不掉线吗？、？明有 关产品各项情况（需与购入货品名一致），并注明所做项目名称及合同 号。填毕交与部门经理签字后办理出库；二联做财务开发票之用；三联 交于库房；四联自留。 第三条：发生退货情况，经办人应马上办理有关退库手续，因未及时办理，出现 差错或损失，由经办人负责。 第四条：财务将其相应的入、出库同放，做为相应合同的销售执行完结单的审核 凭证。 第五条：公司人员如需外购产品或用于其它业务需请领资金，首先必须按财务规 定填写外购申请单。申请单上须表明合同号或项目名称。填毕交于部门 经理签字后，由总经理签字后办理支票请领手续。费用发生完成后，按 财务规定，及时办理相应入库、报销手续。外购时需与购货单位签定购 货合同，以备日后维修。此合同由库管人员保管存档。 第六章 销售业务费用支出制度 销售人员在项目过程中，如需大额资金周转或需客户服务费用支出，需填写销售支出表，并注明所做项目及合同号。交部门经理签字，凭支票请领单办理支票或现金请领手续申请。 第七章 销售执行完结单制度 第一条：所有销售人员在一个项目合同完成后（合同签署-款项收齐），都需认 真填写销售执行完结单。除详细填写完结单上所规定的各项内容，还需 附上有关此项目入库单、出库单、销售支出费用单复印件一同交与公司 秘书。 第二条：公司秘书需与财务审核后确认，做为销售数额、利润统计情况凭证。 第三条：每季度第一周公司秘书将公司的每个销售人员的销售执行单整理归档， 以备查证，并做为总经理对业务状况分析及业务人员考核资料。 第八章 设计任务及质量的管理制度 第一条：开发任务以每月为考核单位。 第二条：按质量完成公司布置的任务，可全额发放工资；未完成扣减工资；超额 或提前完成给予奖励。 具体办法： （1）设计人员，未按计划完成任务量扣月工资10%；提前完成，奖励月工资10%。 （2）部门经理，未按计划完成任务量扣月工资12%；提前完成，奖励月工资10%。 （3）副总，未按计划完成任务量扣月工资15%。 每月终填写工作任务验收报告。年终考评。 其实这只是对于多数公司而言的，如果你是一家小公司的话，就大可不比照盘全收，只要管理好客户档案、备案还有公司财务方面的有关事情就好了，其他方面不如人性化强一些，会更有利于公司的稳定发展！如果有兴趣以后我们可以多多交流！ 真的不掉线吗？、？三年级下册第五单元练习题一、 读拼音写词语gun ku l sh zn jn yu shn yu yn l yu p（ ）（ ）（ ）（ ） （ ） （ ）y yu q hu y co chn s hun xin m y（ ）（ ）（ ）( ) ( )cn mn bn wn y w zh hu xn qn q chn（ ） （ ）（ ）（ ）（ ）（ ）jin ch jin k fn b zh x qn kun p xi（ ）（ ）（ ）（ ）（ ）（ ）p xin j l xn fn zhn fn rn xn y kn sh( ) （ ）（ ）（ ） （ ） zhn xin kn hu po hu lin tin hn b d ho hn( ) ( ) ( ) （ ）Wn zhn w qu mn yu mn yn chn sh w ju （ ） （ ） ( ) ( ) ( ) yn bo ln zho qn hu mi cn yo sh l mn( ) ( ) ( ) ( ) ( ) ( )min mo hun jn do nin bo k shn q shn gu（ ）（ ）（ ） （ ）（ ）（ ）二、 多音字组词 cn（ ） s（ ） ji（ ） xing( )藏 撒 结 兴 zn （ ） s （ ） ji（ ） xing( ) jiao( ) zhuan( )教 转 Jiao( ) zhuan( )三、 比一比，组成词语。遵（ ） 优（ ） 越（ ） 勿（ ） 辛（ ）尊（ ） 忧（ ） 悦（ ） 匆（ ） 幸（ ）真的不掉线吗？、？傍（ ） 务（ ） 起（ ） 生（ ） 坚（ ）旁（ ） 雾（ ） 启（ ） 升（ ） 艰（ ）扑（ ） 厉（ ） 扩（ ） 换（ ） 幼（ ）补( ) 励（ ） 阔（ ） 唤（ ） 幻（ ）四、 反义词喜爱（ ） 快乐（ ） 充实（ ） 智慧（ ）傍晚（ ） 黎明（ ） 艰苦（ ） 节省（ ）俯冲（ ） 完整无缺（ ） 五、 近义词傍晚（ ） 辛勤（ ） 节省（ ） 关怀（ ）激励（ ） 盘旋（ ）六、 造句1、 争先恐后 2、 没有没有没有 3、越越 3、 时而时而 七、 填上恰当的词一（ ）星星 一（ ）泉眼 一（ ）水流 一（ ）黑板一（ ）书橱 一（ ）新书 一（ ）钥匙 一（ ）灯一（ ）炸弹 一（ ）山 （ ）的世界 （ 的海洋 （ ）的命运 （ ）的条件八、 把词语补充完整（ ）（ ）绵棉 相（ ）为（ ） （ ）重（ ）事（ ）（ ）起舞 春（ ）大（ ） 春（ ）（ ）然满（ ）（ ）色 （ ）光（ ）媚 （ ）语（ ）香（ ）（ ）向荣 （ ）歌（ ）舞 （ ）（）千红（）头（）气议论（）（）（）（）成竹（）（）扬扬目（）口（）（）（）不到一（）莫（）转（）为（）（）手无（）（）白（）力惊讶（）（）奇（）异（）振奋（）（）（）火（ ）天 争先（ ）（ ）完整（ ）（ ） 滚滚（ ）（ ）九、 默写1、书山 ，学海 。真的不掉线吗？、？2、旧书 ， 自知。3、读一本好书， 。4、书是 。5、半亩 ，天光 。 问渠 ，为有 。真的不掉线吗？、？描写春天的句子1.可爱的春姑娘，迈着轻盈的步子来到人间，那一片生机的景象便随之来到四面八方，整个世界像刚从一个漫长的睡梦中苏醒过来。2.小燕子拖着剪刀似的尾巴，回到北方的家乡，它们“叽喳，叽喳”地叫着，好像在说：“春来了，春来了！”3.我怀着好奇的心情去找春天。啊，我见到了春天。远处的群山连绵起伏，变得苍绿了。近处山坡上的小草也悄悄地钻出地面，它们嫩生生，绿油油的。肥胖的小叶儿，像一个个刚刚睡醒的胖娃娃。这一片，那一簇，点缀着这陡峭的山坡。山坡上的树木也在不声不响地抽出新的枝条，长出了像小草一样的新芽。柳树的枝条向下垂着，就像一条条线挂在树上。那嫩黄色的小叶片，就像在线上系的花瓣儿。杨树开了花，这些花一串串的，是紫红色的。身上长满很软的小毛，像一只只毛毛虫真有趣。山桃花展瓣吐蕊，杏花闹上枝头，梨花争奇斗艳。4.各式各样的野花也睡醒了，只见它们伸伸腰，抬抬头，争先恐后地纵情怒放，红色的、黄色的、蓝色的、白色的、紫色的真是百花争艳，五彩缤纷。这些花虽然不名贵，但它们用自己的点点姿色点缀着这青春的草地，把自己的一切无私地奉献给大地。成群结队的蜜蜂，呼扇着黄色的翅膀，嗡嗡地忙着采蜜；那五颜六色的彩蝶，也成双成对地翩翩起舞。5.田野上，麦苗返青，一望无边，仿佛绿色的波浪。那金黄色的野菜花，在绿波中闪光。6.不知什么时候，落起了春雨，轻轻的，听不见淅沥的响声，像一种湿漉漉的烟雾，轻柔地滋润着大地。春雨过后，太阳出来了，一片晴朗。整个世界像刚洗过似的，特别清爽，空气十分新鲜，呼吸一口，甜丝丝的，像喝了蜜一样。春风和煦，明媚的春光照在大地上，万物呈现一片生机，形成一幅秀丽的山水图。7.春天的江南是美丽的，风很柔和，空气很清新，太阳很温暖；大田里的麦苗像一片海，星罗棋布的村庄是不沉的舟，纵横交错的弯弯曲曲的河道，河边的柳枝吐了嫩芽，芦苇边钻出来放时透青了；河道里平静的水，从冬天的素净中苏醒过来，被大自然的色彩打扮得青青翠翠。8.当春间二三月，轻随微微的吹拂着，如毛的细雨无因的由天上洒落着，千条万条的柔柳，齐舒了它们的黄绿的眼，红的白的黄的花，绿的草，绿的树叶，皆如赶赴市集者似的奔聚而来，形成了烂漫无比的春天时，那些小燕子，那么伶俐可爱的小燕子，便也由南方飞来，加人了这个隽妙无比的春景的图画中，为春光平添了许多的生趣。9.盼望着，盼望着，（表现急切喜悦的心情）东风来了，春天的脚步近了。真的不掉线吗？、？10.小草偷偷地从土地里钻出来，嫩嫩的，绿绿的。风轻悄悄的，草软绵绵的。桃树、杏树、梨树，红的像火，粉的像霞，白的像雪。（桃、杏、梨对应的颜色红、粉、白）花里带着甜味，野花散在草丛里像眼睛，像星星，还眨呀眨的。11.春天来了！你看万紫千红的花开了，把可爱的草，树木，鸟，兽，虫，鱼都从寒冷的冬天中叫醒了，使得大地恢复了生机。那些野花像小星星一样一闪一闪眨着眼睛。12.春天来了！你看，融化的冰水把小溪弄醒了。“丁冬、丁冬”，它就像大自然的神奇歌手，唱着清脆悦耳的歌，向前奔流13.杉树枝头的芽簇已经颇为肥壮，嫩嫩的，映着天色闪闪发亮，你说春天还会远吗？14.春天是个魔术师，谁比她更神奇，谁比她更美丽，她用魔杖拍拍天空的脸庞，天空顿时露出了笑颜，明媚的阳光给云朵镶上金边，她用魔杖碰碰大山的肩膀，群山马上睁开惺松的睡眼，脱去灰色的冬装，换上鲜艳的衣裳，她用魔杖点点大地的胸膛，花儿草儿赶紧钻出被子，仰着一张张可爱的笑脸，她用魔杖敲敲河流的琴弦，河流立刻发出优美的潺潺，情不自禁唱出心中的喜悦， 春来了!春来了!到处都在唱着春天的歌。15.春天来了，大地上的每一个角落者充满了春天的气息。校园里，到处都是春光明媚的鲁象。柳树抽出了细细的柳丝，上面缀洁了淡黄色的嫩叶；小草带着泥土的芳香钻了出来，一丛丛，一簇簇，又嫩又绿花儿也伸了伸懒腰，打了个哈欠，探出了小脑袋；小朋友们都脱掉了笨重的冬衣，换上了既轻便又鲜艳的春装；小鸟们从家里飞了出来，唱着动听的歌，告诉我们：春天来了!16.春天里人们更忙了。俗话说：一年之计在于春。你看，在城市的大街小巷，来来往往地穿梭着忙碌的身影，乡村的田地里，农民们在播洒着希望的种子。17.冬爷爷刚走，春姑娘就提着百花篮，伴着春风，带着春雨，悄悄地来到了人间，顿时，大地万物复苏，乌语花香，呈现出一派生气。18.冬去春来，杨柳吐绿，温暖的春风吹绿了一望无际的麦田，吹皱了静静流淌的河水。甘美的春雨，像蛛丝一样轻，想针见一样细，像线一样长， 冬去春来，杨柳吐绿，温暖的春风吹绿了一望无际的麦田，吹皱了静静流淌的河水。甘美的春雨，像蛛丝一样轻，想针见一样细，像线一样长，冬去春来，杨柳吐绿，温暖的春风吹绿了一望无际的麦田，吹皱了静静流淌的河水。甘美的春雨，像蛛丝一样轻，想针见一样细，像线一样长， 像筛子筛过一样密密地向大地飞洒着。真的不掉线吗？、？Listening Script for TPO Test 16 Listening Section 1 Conversation I Narrator: Listen to a conversation between a student and a facilities manager at the university. Student: Hi. Im Melanie, the one whos been calling. Manager: From the singing group, right? Student: From the choir. Manager: Right, the choir. Its nice to finally meet you in person. So, you are having problems with. Student: Noise. Like I explained on the phone weve always had our rehearsals in the Lincoln Auditorium every day at 3 oclock and its always worked just great. But the past few weeks with the noise, its been a total nightmare since constructions started next door on the science hall. Manager: Oh, thats right. Theyre building that addition for new laboratories. Student: Exactly. Anyway, ever since they started working on it, its been so noisy we can barely hear ourselves sing. Manager: Let alone sing. Student: Forget about singing. I mean, we keep the windows down and everything, but once those bulldozers get going, I mean those machines are loud. Weve already had to cut short two rehearsals and weve got a concert in 6 weeks. Manager: Well, thats not good. Im assuming youve tried to reschedule your rehearsals. They dont do construction work at night. Student: Iran that by the group, but there were just too many. I mean evenings are really hard. It seems like everyone in the choir already has plans and some even have classes at night. Manager: And what about the music building? Student: You know, originally we were booked in one of the rehearsal rooms in the music building, but then we switched with the jazz ensemble. Theyre a much smaller group and they said the acoustics, the sound in that room, was better for them. So having us moved to a bigger space like the Lincoln Auditorium seemed like a reasonable idea. Manager: 真的不掉线吗？、？But now. Student: All that noise. I dont know. I just wonder if the jazz ensemble knew what was going to happen. Manager: Well, that wouldnt be very nice. Student: No. But it really was quite a coincidence. Anyway, now the music buildings fully booked, mornings, afternoons, everything, we just need a quiet space. And it has to have a piano. Manager: A piano. Of course some of the other auditoriums have pianos, but thats not going to be easy. Student: You think theyre pretty booked up? Manager: Probably. But it cant hurt to check. What about Bradford Hall? I remember a piano in the old student center there. Student: At this point, wed be grateful for any quiet place. Manager: Can you. How flexible can you be on times? You said no evenings, but what ill cant find something open at 3 oclock? Can you move earlier or later? Student: I wish I could say another time would be okay, but you know how it is, everybodys already got mitments for the whole semester 2:30 or 3:30 would probably be okay, but I dont think we could go much outside that Manager: Well, check with me tomorrow morning. I shouldve found something by then. It might not be ideal. Student: As long as its got a piano and nobodys putting up a building next door, well be happy. Listening Script for TPO Test 16 Listening Section 1 Lecture I Narrator: Listen to a part of lecturer in a geology class. Professor: Now there are some pretty interesting caves in parts of the western United States, especially in national parks. There is one part that has over a hundred caves, including some of the largest ones in the world. One of the more interesting ones is called Lechuguilla Cave. Lechuguilla has been explored a lot in recent decades. Its a pretty exciting place I think. It was mentioned only briefly in your books. So can anyone remember what it said? Ellen? Male student: Its the deepest limestone cave in the U.S.? 真的不掉线吗？、？Professor: Thats right. Its one of the longest and deepest limestone caves not just in the country but in the world. Now, what else? Male student: Well, it was formed because of sulfuric acid, ght? Professor: Thats it. Yeah, what happens is you have deep underground oil deposits and there are bacteria. Here let me draw a diagram. surface rock rock and water oil and bacteria Part of the limestone rock layer is permeated by water from below. Those curly lines are supposed to be cracks in the rock. Below the water table and rock is oil. Bacteria feed on this oil and release hydrogen sulfide gas. This gas is hydrogen sulfide, rises up and mixes with oxygen in the underground water that sits in the cracks and fissures in the limestone. And when hydrogen sulfide reacts with the oxygen in the water, the result of that is sulfuric acid, Ok? Sulfuric acid eats away at limestone very aggressively. So you get bigger cracks and then passageway is being formed along the openings in the rock and its all underground. Ah yes, Paul? Male student: So that water. fts not flowing, right? Its still? Professor: Yes, so there are two kinds of limestone caves. In about 90 percent of them, you have water from the surface, streams, waterfall or whatever - moving water that flows through cracks found in limestone. Its the moving water itself that wears away at the rock and makes passageways. Also, in surface water, there is a weak acid, carbonic acid, not sulfuric acid but carbonic acid that helps dissolve the rock. With a little help from this carbonic acid, moving water forms most of the worlds limestone caves. When I was researching this for a study a few years ago, I visited a couple of these typical limestone caves, and they were all very wet, you know, from streams and rivers. This flowing water carved out the caves and the structures inside them. Male student: But not Lechuguilla? Professor: Dry as a bone. Well, that might be a bit of an exaggeration. But its safe to say that its sulfuric acid and not moving water that formed Lechuguilla cave and those few other ones like it. In fact, there is no evidence that flowing water has even gone in or out of the cave. So, its like a maze. You have passageways all around. There are wide passages, narrow ones at all different depths, like underground tunnels in the limestone. And, since they were created underground and not from flowing surface water, not all these passageways have an opening to the outside world. And. .and there is other evidence that flowing water wasnt involved in Lechuguilla. Weve said that sulfuric acid dissolves limestone, right, and forms the passageways? What else does sulfuric acid do? Paul? 真的不掉线吗？、？Male student: Ah, leaves a chemical residue and. Female student: Gypsum, right? Professor: Yep, youll find lots of gypsum deposited at Lechuguilla. And, as we know, gypsum is soluble in water. So if there were flowing water in the cave, it would dissolve the gypsum. This is part of what led us to the realization that Lechuguilla is in that small group of waterless caves. And Lechuguilla is pretty much dormant now. Its not really forming any more. But, there is other ones like it, for example, in Mexico, that are forming. And when cave researchers go to explore them, they see and smell, the sulfuric acid and gases of.er.phew.now, something else, think of rotten eggs. And, its not just the smell. Explorers even need to wear special masks to protect themselves from the gases in these caves. OK? Paul. Male student: Yeah, how about what these caves look like on the inside? Professor: Well, the formations. .there is really something. Theres such variety there like nothing anywhere else in the world, some of them are elaborate looking, like decorations. And a lot of them are made of gypsum and could be up to 20 feet long. Its pretty impressive. Listening Script for TPO Test 16 Listening Section 1 Lecture 2 script written by 新托福真题绿化大师Narrator: Listen to part of a lecture in a music history class. Professor: Up until now in our discussions and readings about the broken early classical periods, weve been talking about the development of musical styles and genres within the relatively narrow social context of its patronage by the upper classes. posers, after all, had to earn a living and those who were employed in the services of a specific patron, well, I dont have to spell it out for you, the likes and dislikes of that patron, this wouldve had an effect on what was being posed and performed. Now, of course, there were many other influences on posers, um, such as the technical advances weve seen in the development of some of the instruments, uh, you remember the transverse flute, the clari and so on. But I think if I were asked to identify a single crucial development in European music of this time, it would be the invention of the piano, which, interestingly enough also had a significant effect on European society of that time. And Ill get to that in a minute. Now, as we know, keyboard instruments existed long before the piano - the organ, which dates back to the Middle Ages, as do other keyboard instruments, such as the harpsichord which is still popular today with some musicians. But none of these has had as profound an impact as the piano. Um, the piano was invented in Italy in 1709. The word piano is short for pianoforte, a bination of the Italian words for soft and loud. Now, unlike the harpsichord which came before it, the piano is a percussion instrument. You see, the harpsichord is actually classified as a string instrument, since pressing a key of a harpsichord causes a tiny quill thats connected to the key to pluck the strings that are inside the instrument, much the same as a guitar pick plucks the strings of a guitar But pressing the keys of a piano causes tiny felt-covered hammers to strike the strings inside the instrument, like drumsticks striking the head of a drum. This striking action is why the piano is a percussion instrument instead of a string instrument. Okay, so why is