邮件模板和指导.doc

公司促销模板Dear Mr. Jagdish MehtaThis is Jennie from Semtong Technology, a proffessional manufacturer for RFID products / Parking system / Access control / Time & Attendance / Turnstiles, with high quality and very competitive price for 9-years experience.Pls find the lastest sales promotion info. as below.*NO MOQ Limit*Price terms: EXW-Ex Works, we could help to arrange transportation. *Payment: T/Tor West Union *Warranty: Oneyear time & Lifetime Maintenance*Lead time: 5-7 days afer payment receivedAny comments, thatll be appreciated! Thanks Warm Regards,Jennie 简历模板Hello! Sir,Hereby I introduce ourselves Shenzhen Semtong Technoly Co.,Ltd., a professional Security Products supplier, with high quality items and very competitive price for 6-years experience. Our main products includes access control, turnstile, parking system, RFID card and reader, ects. Pls let me know your specific requirements for quotations. Looking forward to long-terms, fruitful and stable cooperation with you.For more details,pls visit our website:With best regards!Jennie Wang Dear Mr. Sanjeev,Hope all is well with you. Regarding the fingerpint products your inquried, I am wondering if you got the price list for no response.Looking forward to hearing from you soon. Regards,Jennie Dear Mr. Ali, Hope all is well with you. Regardingaccess control you inquried,have you got satisfactory products?If not, pls kindly check the information we offered. Greatly appreciated if you could advise your specific requirements, so that better solutions and more precise quotation could be offered. Thanks I am trying to find a way for our cooperation. Looking forward to hearing from you soon. Best Regards,Jennie Dear Mr. Muhammad,This is Jennie from Semtong Technology, a proffessional manufacturer for Time & Attendance / RFID products / Parking system / Access control / Turnstiles, with high quality and very competitive price for 9-years experience.The lastestsales promotion info. and price list attached is for your ref. or you could visit for more informationAny comments, thatll be appriciated.Best Regards, Jennie 我的模板一：Dear Sir / Madam,Jennie from Semtong Technology greet you. We are professional manufacturer of security products, including Smart card parking system, Access control system, Time & Attendance system and Turnstiles. What we could provide:1. high quality products with competive price and customer-talor service 2. fast delivery: 5-7 days after payment 3. one-year warranty, life-long maintenance4. No limitation for MOQAny comments, thatll be appreciated! Thanks Best Regards,Jennie 我的模板二Dear Sir / Madam, Glad to know that you are on the market of security products. We are proffessional manufacturer for RFID products / Parking system / Access control / Time & Attendance / Turnstiles, with high quality and very competitive price for 9-years experience.Any questions, that will be much appreciated! Thanks.Best Regards,Jennie 我的模板三：Dear Sir or Madam,Are you interested in saving some money on importing any of the following?-access control - smart card parking system- turnstile-smart card reader- fingerprint time & attendance.All of our products are in good quality and very competive price as we produce them by ourselves and we are more than happy to help you with the import/export process too! I would be glad to hear from you.Best Regards,Jennie -我的模板四Dear Sir / Madam, Glad to hear that youre on the market of security products. We specialize in this field for 9 years, with the strength of access control, parking system and RFID products, with good quality and pretty competitive price.Should you have any questions, pls do not hesitate to contact me. E-catologue and price list could be provided as requested. Best Regards,Jennie 我的模板五：最简洁版Hi Sir, Semtong Technology here, exporting RFID products / access control system / parking system / turnstile with good quality and low price.Call me, lets talk details.Best Regards,Jennie我的模板六 Dear Sir or Madam,Glad to hear that youre on the market of security products. We, Semtong Technology, are proffessional manufacturer for RFID products / access control system / parking system / turnstileAll items are accoding to FC / CE / MA / ISO standard! OEM and ODM are acceptable.Please contact me if any questions. Sincerely hope to find a way to cooperate with your esteemed company!Thanks & best regards,当客户无回应时 模板一Dear *,Sorry to trouble you again!Please find my mail below. Could you please kindly check by return today? Thank you in advance!Best regards,模板二Hi sir,Sorry for re-troubling!Regarding our hot-selling DVR cards, attached the E-catalogue with offer for your review. Any questions, that will be much appreciated! Thanks.Kind regards,电话后邮件确认 模板Hi *,As we discussed on the phone, there were some details as below:1)*2)*3)*Please confirm by return asap. Well do everything according to your request!Thank you!Kind regards,Jennie 展会后跟进的第一封 模板Hi Alex,How are you doing? Glad to get your name card from HK fair.This is Sandy from *. We specialized in parking sensor system, and all our products with CE/FCC/FCCID approved!Regarding the FUN MINI DVR your selected on the fair, pls find the details with best offer in attachment. Hope to get good news from you! Thanks.欢迎客户来厂参光Dear Mr. *,Welcome to visiting our factory. Its our pleasure!Regarding the items you interested, could you pls give us some more details? Such as material, dimension, design, etc. It will be very useful for us to quote the CORRECT price! Please give me your time schedule before your visiting. Well arrange to pick you up from the airport. Please call my cell phone if urgency: +86-136-*-*Thanks & best regards,要快递账号Hi *,Thank you so much for your kind reply!Sure, samples will be prepared soon. Could you pls give me your courier account? Such as FedEx, DHL, UPS, TNT, etc. Each one is ok. Ill inform you the tracking number after parcel picked!Please contact me if further questions. Thank you!Kind regards,当客户说要下订单， 但是PI 发过去后没有回应Hi *,Sorry to trouble you again!Regarding the PI dated on *, could you pls sign and confirm by return asap? Because we need plenty of time for arranging mass production!Its a long time since I have got your reply last time. How is everything going on? If anything changed, pls keep me posted!Thanks and best regards,跟客户谈的基本差不多的时候突然没有回音了Dear *，Sorry to trouble you again!Regarding the project we discussed last time, could you pls confirm by return today? Because we need plenty of time for mass production. P/I will be sent to you asap after your confirmation.If anything changed, pls keep me posted! Thank you!Best regards,给客户发过样品后没有反馈时Dear *,What about the final decision about our samples? We need your comments to go ahead!Thank you!Kind regards,回复询盘公司模板1 Ms. Vivi Lei,This is Jennie from Semtong TechnologyWe are a professional manufacturer for biometric products and biometric products. We could provide you the biometric attendance machines as you required, pls check the attached photosOur business terms is as follows, *MOQ: No Limit *Price terms: EXW-Ex at Works, we can help to arrange shipment *Payment terms: T/T or Western Union *Warranty: One year time & Lifetime Maintenance *Lead time: 5-7 daysShall you want to know more about us, pls visit . Looking forward to hearing from you soon. Best Regards,Jennie 回复询盘公司模板二As to our access control,it has RS232/485/TCP/IP communications and can control single/2/4 doors.You also can get a browsing of our card reader from the attached price list.For the card,it should be the same frequency as readers.For the other devices,you also can find them from our price list which will be attached for your reference.We have some models as follows.开发信借鉴Dear Sir or Madam:Thanks for your time and interest on our smartcards and RFID cards etc. Below is our product list:Contact Memory Cards: Atmel AT24C02, AT24C64,AT24C256 etc. Infinenon SLE4442/5542, SLE4428/5528Contactless Cards(125khz cards): EM4100, Temic 5567/5577, NXP Hitag 1, NXP Hitag 2 NXP Hitag S256, NXP Hitag S2048Contactless Cards( 13.56MHz cards): NXP Mifare Ultralight U10 NXP Mifare S50 1k, S70 4k NXP Mifare DESFire D40(4k) NXP Mifare DESFire EV1(2k/4k/8k) NXP I-code SLI TI Tag-it HF-I Plus etc.RFID products- MIFARE Mini S20, MIFARE S50, ICODE-1, ICODE-2, UHF 18000-6B, KeyFobPlastic printed pvc cards, like magnetic strip cards, barcode cards etc.Plastic pre-printed pvc cards will be also avaliable all the time.We are here welcome your enquries all the time.Thanks!TanSmartcardchn Co, LRoom.1102, Sanhe Building, No 2276 Xueyuan North road, Putian351100, Fujian ChinaEmail: MSN:Tel: 0086-594-2618178Fax:0086-594-2618176当客户对某一款产品感兴趣时候：尽量提供给客户完整的产品信息，不仅是品名、货号、尺寸、重量、颜色、logo、包装、装箱量、交货期、装运港、付款方式、价格等等，还需要准确无误的格式不大的清晰图片是写邮件还需要注意的是，必须有意无意地留一点点尾巴，让客人主动联系你。比如说免费样品随时可以提供，或者说根据具体尺寸不同，价格可以略作调整等等。这些就要自己根据实际情况慢慢去把握了当客人通过样品测试时：第一时间发PI给他，不要去问你确不确认订单，或者需不需要我发你PI之类的话。一旦价格谈过了，样品通过了，第一时间就先传PI给他，管他签不签呢。然后你邮件就很好写了，直接一句话杀过去，Pls sign and confirm our PI by return soon! 你也有理由一直催，如果客人不签，就必须告诉你实际原因了，你已经占据了谈判的优势地位。客人就算不回邮件，你也可以进一步催，以及打电话 做业务不能总是跟着客人的脚步走，你要尽量引导客人跟着你的思路走！对于一些犹豫不决，想下单，却迟迟不下单的客户：友情提醒：下月开始原材料就要涨价，如果这个月下单的话，依然可以享受优惠价 对待一些不相关产品的询盘：千万不要放过，记住，这也是资源，许多买家都是经销商，他们需要的产品很丰富，今天可能不买的你，但是弄不好哪天就会买你的了 邮件可以这样回：首先介绍下自己的公司，自己的产品，然后很不幸，不能提供客户需要的产品，但是，我们也可以成为战略伙伴，可以成为资源共享的伙伴！资源就是金钱！第一次回复客人询盘除了要回复客户询盘中的问题；更重要的是，要告诉他们，我们希望在那边寻求一个有实力的客户进行长期合作， 共同努力，给他们最好的政策，帮助他们，占有更多的市场份额，让他们做大做强这才是我们的最终目的，这样子，客户会觉得你很有安全感。第一次主动给客户些开发信第一次联系客人的时候最好全文本，不要出现任何的图片和附件。附件和图片并不是不好，但是第一次发开发信的时候如果有附件或者插入了图片，很容易被国外的服务器拦截的。很多人喜欢第一次联系客人的时候就使用报价单，或者打包很多产品图片，或者发电子样本给客人，这样的成功率并不高，不是被默认为垃圾邮件，就是直接被客人删了。只有一种情况除外，当你收到一个新客人的询价的时候，那你回复的时候，就可以插入报价单或者图片了。收到客人的询价时。即使收到客人询价后第一次报价，如果不是客人指定，尽量避免用excel或word附件，最好是直接在邮件里写明。我一般会这样写：Item: Solar lantern with soft handle Model No.: HBC-294847/KTDescription:.(把详细的规格写清楚)Package: color boxMOQ: 1,000pcsPcs/ctn: 20pcs/ctnCtn size: 50*40*60cmGW/NW: 20kg/18kgQty/20: .pcs; Qty/40: .pcsLoading port: ShenzhenPayment terms: T/T, L/C, D/P, etc.Valid time: 60 daysFOB Shenzhen: USD2.39/pcCIF Valencia: USD2.45/pc如何跟踪展会上的客户：如果在展会上拿到过客人的名片，而且客人曾经对某一款产品感兴趣，你特别要标注出他在展会上选的东西，而且主动提供详细资料和报价，这一点至关重要！ 客人很忙的，他可能在香港展上去过很多同行那边，问同一个产品，他会收到很多很多邮件，恐怕根本没空回复或主动联系你，所以你一定要主动出击，提供完整的资料和好的价格，然后跟进，赢得他的信任！如果像你刚才那样，问他是不是有兴趣，有兴趣你会给他详细资料，客人会觉得很烦的，觉得你怎么需要推一下动一下，做业务要学会主动，客人一个眼色，你就要能完成三四个动作。客人问你价格，你连详细参数尺寸包装材料都一并提供了。客人问你说明书，你连设计稿和文字都完整无误地给他参考。客人需要彩盒，你不止给了他图片，还有准确尺寸的刀模图，连别的客人的彩盒也一并给他做设计参考。你说，客人是不是会对你印象很好？客人说有库存时：对付说有库存的，可能没有太好的办法，只有等真有库存的时候，低价卖给他。或者卖给其他老外的货出了问题，比如说客人倒闭了，你货到了港口没人提，那就马上联系这些库存客人，低价卖给他们，以免滞港费到时更贵。对于说再考虑或者已存档的：不定期跟踪一下，有新产品的时候主动去推荐，时不时也可打电话联络一下，了解客人的进展。我以前也是一个沉默的客户，发发开发信联系了几次，一直都没消息，后来推荐新产品给他，也是没反应，再后来打他电话，他终于说最近准备去广州的一家贸易公司，有批货在那里做，我马上抓住机会，约他在广州见个面。客人同意了，也给了我手机号，后来见面以后就谈到了他目前采购的一些东西，也同意让我报一部分价格，再后来就下了订单，陆陆续续应该有7个订单，如果我没记错的话，但都是几千美金一单的，全部都是小单子。但是客人很好说话，付款也很爽快。现在虽然没怎么联系了，还是很感激他。对于只回了一封，问moq和报价的：接着跟进看看，是不是价格太高，还是moq觉得太高，再看看接着怎么做。一般客人要我报价，我通常对一个产品会给出几个方案，做出高中低3种价格，用的材料不同，包装不同，印刷也不同，让客人选择，然后再根据具体的情况来分析。对于不没有指定产品直接要报价单的询盘 我觉得遇到这类邮件，不要一次把全部的price list发出去，当然，catalogue可以发，而且越多越好，