文秘英语.docx

文秘英语整理Unit1P6Management functions 管理职责Coordinate work 协调工作Subordinates 下属Take active measures 采取积极主动地措施Tidy up documents 整理文件Confidential files 机密文件Establish 建立档案Recruit personnel/employee 招聘人员/员工 1. A secretary should be able to establish and maintain harmonious working relationships with(与建立并保持和睦的工作关系)superiors, co-workers, subordinates, etc.2. A secretary is expected to arrange business itineraries(拟订出差旅程表) and coordinate the executives travel requirements.3. A secretary is expected to take action authorized during the executives absence so as to minimize the negative effect of the employers absence.(将因上司不在所造成的负面影响降到最低限度)4. A secretary must be able to organize materials that may be presented to the executive in draft format(已草稿形式呈送上司)5. A secretary may serve as the recorder of minute(会议记录员) with responsibility for transcription and distribution to participants.6. A secretary may maintain budget and ,expense account records, financial records, and confidential files(开支帐目记录、财务记录和机密文件)7.Ever-evolving software applications require that secretaries be efficient，skillful and open to change.(高效、熟练、易接受新事物)8. The secretarial position can be described as “the boss confidant, jack of all trades，and master of office mysteries.”(老板的心腹，“多面手”，办公室神秘的掌管者)Unit2P24Rules of etiquette 礼仪规范Social events 社交场合Lack of consideration for others 对他人缺乏尊重/体谅Widely accepted practices 公认的习惯Good posture 良好的仪态Turn into a free-for-all 陷入混战A degree of privacy and secrecy 一定程度的隐秘Have an unfavorable impression 留下不良的印象1. To work successfully with others in a productive, friendly and sociable atmosphere, it is necessary to observe proper office etiquette. (遵守得体办公室礼仪)2 . It is hard for a gossip to gain the confidence respect and cooperation of others. (赢得别人的信任、尊重和合作)3 . People often associate an office in disorder with carelessness in work(工作上的粗心大意)4 . Each time when he finished his work, he would take time to shred carbon copies and photocopies that were not used(花时间将不用的复写件和影印件切成碎片)5 . People enjoy working with those who are able to manage themselves ,their duties and their working environment(能够管好自己、履行职责，能保护良好工作)6.Some annoying habits such as tardiness (一些令人讨厌的习惯，如做事拖沓等)make an unfavorable impression on others.7 .Remember not to scatter files and other materials around the office(将文件和其他资料到处乱放在办公室里)8 .Clothes are only part of picture you present(衣着只是你形象的一部分)；good posture and cleanliness are essential.P321、 我们正在为国内外客户筹备我们的最新产品展示会，时间：10月5日，地点：展览大厦。We are planning a presentation of our latest products for our domestic and overseas customers at the Exhibition Building from October 5 through 15. 2、 我们很荣幸的邀请您光临2月5日（星期三）上午9:30时至5:00时在温泉宾馆举行的中国新年庆祝会。We have the honor to invite you to our celebration of the Chinese New Year on February 5(Thursday) to be held from 9:30 to 5:00 at the Hotspring Hotel.3、 我代表约翰史密斯先生诚恳邀请您参加我们的年度销售会议。On behalf of Mr. John Smith, it is my great pleasure to invite you to our annual sales conference.4、 随信寄上会议、计划表及住宿安排。Enclosed are the schedule for the conference and accommodation arrangements.5、 能否出席，请尽早告知为盼。We would appreciate it if you would confirm your participation at your earliest convenience.6、 谢谢您的邀请，谨祝招待会获得巨大成功。Thanks for your invitation. We hope the reception party will be a great success.7、 他将借此良机与您共商新项目详情，同时共度美好时光。It will be a good opportunity to go over the details about the new project and at the same time have an enjoyable time together.8、 盼望届时能见到您。We are looking forward to seeing you.9、 但遗憾的是，当天佩里先生将在香港出席公司会议。Unfortunately, Mr. Perry will in Hong Kong on that day attending a company conference.May 2, 2001Dear Mr. Black,We should like to invite you to the presentation of our new audio-visual system, which will take place at the Business Exhibition Center, 12 Avenue, at 2:00 p.m on Tuesday, May 15. There will also be a reception party at 3:00 in the afternoon. We hope that you and your colleagues will be able to attend.We look forward to seeing you on Tuesday. Just call our office at 35646654 and we will be glad to secure a place for you.Sincerely yours,Henry SmithDistrict Sales ManagerDear Mr. Smith,Im writing on behalf of Mr. Black who is delighted to accept your invitation for the presentation of your new audio-visual system at the Business Exhibition Center on Tuesday, May 15.Sincerely yours,Sharon KaneSecretaryDear Mr. Smith,I am writing on behalf of Mr. Black. Thank you very much for your kind invitation to the presentation of your new audio-visual system at the Business Exhibition Center, on Tuesday, May 15.Unfortunately, Mr. Black will be engaged on that day, and therefore, with much regret, will not be able to attend the presentation.He hopes it will be a great success.Sincerely, yours,Sharon KaneSecretaryUnit3P42Unreasonable behavior 缺乏理智的行为Personality and temperament 个性与性格Honest communication 诚实的交流Accomplish ones assignment 完成任务Disorganized manager 缺乏条理的经理Feeling of inadequacy 不踏实感Buildrelationship with sb 与某人建立关系Be critical sb 挑某人的毛病1. We should have a clear understanding of our managers work styles and their true temperament (工作风格及其真实的气质。)2 . (我们应该牢记一件事)one thing we need to keep in mind is that our managers and we are different people with different ways of doing things.3. We should adapt to our managers work styles and try every meams to establish a good relationship with them (想方设法与他们建立良好的关系)4 . Both our managers and we have strengths and weaknesses, have areas of confidence and areas of fears(自信的地方，也有怯弱的地方)5 . This internal conflict may cause our managers to be unreasonable in their attitudes and expectations of us as well as critical of us (态度缺乏理智，对我们期望过高)as well as critical of us. 6. Most managers appreciate honest communication and will respond positively to it (诚实的交流，并对其作出肯定的反应)7 . Remember that no one can build us a better boss, but we can build a better we (但我们却能塑一个更好的“自我”).8. People with different personality and temperaments(具有不同个性和不同气质的人) have different styles of relating to people and tasks.P481、 请销售部全体员工今天下午2:30准时到会议室开会。All staff members in the Sales department are requested to attend a meeting to be held in the conference room at 2:30 this afternoon.2、 欢迎你们到我们公司的新办公楼接洽业务。You are welcome to visit our new office building.3、 已经宣布宋明先生被公司董事会解除了总经理的职务。It is proclaimed that the Board of Directors has dismissed Mr. Song Ming from the post of General Manager.4、 最近，由于公司业务不断扩大，公司决定迁址。Owing to the fast growth of our business, our company has decided to move its office to another location.5、 迁址后，公司的营业时间照常（不变）。Our business will continue at the usual hour after the move to the new office.6、 “国庆节”即将来临，放假7天。10月8日照常上班。Because of National Day holiday, our office will close for 7 days. Work will resume on October 8 at the usual hour. 7、 我们抱歉的宣布，由于大雾，JB568次航班将推迟2小时起飞，请乘客们谅解。We are sorry to announce that, due to the heavy fog, the departure of Fight JB568 will be delayed for two hours.8、 请各部门经理与明天上午8：00准时到会议室开会，商讨明年的新项目开发事宜。All department managers are requested to meet in the conference room at 8:00 a.m. tomorrow to discuss development of some new projects for next year.Unit4P59Diverse opinions 不同的意见Personal accountability 个人的责任Adequately staffed 配备有足够的员工Growth opportunities 发展机会Safety check list 安全检查一览表Deliver on ones promises 信守诺言Be in place 恰当的Seeas ones top priority 把视为最重要的事情1. To achieve their goal of being the worlds best quick service restaurant, McDonalds has made a series of commitment to their employees.(对其员工 出了一系列的承诺。)2 . McDonalds has committed to creating an environment which values and respects employees_(致力于为员工创造一个既能体现个人价值，又能受到别人尊重的环境。)3 . McDonalds has also had in place five people principles make sure they deliver on their promises.确保他们信守自己的诺言。)4 . When faced with a choice between education and an employment commitment, education always times first (受教育总是排在第一位的。)5 . Their employment practices stand head and shoulders above employment laws (远远高于就业法的要求。)6 . A food safety check list is used daily in each restaurant to validate that food safety standards and procedures are in place (以确认这些食品是否符合食品安全标准和保管程序。)7. Employees act in the best interest of the Company. They communicate openly ,listening for understanding and valuing diverse opinions(他们彼此交流坦诚，相互理解，尊重他人的不同观点。)8. Employees are provided with the fools they need to develop personally and professionally (他们所必需的提高个人技能和进行专业训练的各种工具和条件。)9. Restaurants are adequately staffed to allow for a good customer experience as well as to provide schedule flexibility ,work-life balance and time for training(给员工提供灵活的工作时间，使其工作与生活保持平衡，且有时间参加培训。)10. McDonalds business is growing based on the contribution of its employees around the world(由于世界各地员工的奉献。)P651. 财务处急需一批新计算机，以处理公司日益扩大的业务需求。The Accounting Department is in need of new computers to cope with growing business of our company.2. 我想提醒你，明天早上八点你要去面试一位求职者。Id like to remind you that you are expected to have an interview with one of the applications at 8:30