剑桥商务英语初级模拟50.doc

模拟试题(二)Questions 1-5 Look at questions 1-5 In each question，which sentence is correct? For each question，mark one letter(A，B，or C)on your Answer Sheet 1 Payment Advertising rates are specified in the Rate CardRates are quoted exclusive of Value Added Tax and any other applicable sales taxes A Value Added Tax is included in sales taxes B Sales taxes are included in the rates C No taxes are included in the rates 2 Could we postpone my visit to your office until the week commencing 5 September? A The visit will be delayed until someday after September 11th B The visit will be made someday from September 5th to September 11th C The visit will be cancelled because of a meeting on September 5th Mortgage and other financing income decreased $8.8 million to $18.8 for the year ended December 31，2006 The jncome in 2006 was reduced A to $8.8 million B to $18.8 million C from $18.8 million to $8.8 million 4 Since two speakers are now unable to attend，we shall require only 2 Seminar Rooms instead of the 4 booked A Now two seminar rooms are enough B More seminar rooms will be needed C Six seminar rooms have been reserved 5 We are looking for a Principal Economist，who as well as advising managers and boardmembers on environmental economic policy matters，will develop policy relating to costbenefit analysis at the upcoming review and beyond A The Principal Economist will become a board member B The Principal Economist will deal with environmental matters C The Principal Economists major responsibility is to make certain policy PART TWO Questions 6-10 Look at the list belowIt shows articles in a business website For questions 6-10，decide which article(A-H)each person on the opposite page should read For each question，mark one letter(A-H)on your Answer Sheet Do not use any letter more than once (Articles) A Setting up an Online Home Based Business2 Mistakes to Avoid B Tips to Buying Property Abroad C How to Conduct an Intervew? D Management Communication Techniques E Five Tips on Advertising Your Property F Honesty Proves Best Policy for Job Hunter G Land InvestmentAn Investors Guideline H Five Signs Youre in the Wrong Job 6 John Shawn wants to selI his house 7 Robin Seaton is responsible for recruiting new staff. 8 Thomas Kingsley is looking for a new job 9 Mary Kay would like to start business on the Internet 10 James Bensen is going to buy a house in another countryPART THREE Questions 11-15 Look at the chart belowIt shows a countryS unemployment rateinflation rate and the rate of GDP growth during eight quarters on two successive years Which quarter does each sentence(11-15)below the chart describe? For each sentence，mark one letter(A-H)on your Answer Sheet Do not use any letter more than once 11 In this quarter，the rate of GDP growth，like the unemployment rate，showed a fall，while the inflation rate demonstrated the opposite trend 12 With a slight decline in both unemployment rate and inflation ratethe GDP growth rate reached its peak in this quarter 13 This quarter saw the lowest point in the inflation rate and the unemployment continued to fall 14 In this quarter，the inflation rate and the rate of GDP growth showed a rise，while that of the unemployment was just the opposite 15 Despite the rise in the unemployment rate and the inflation rate，the rate of GDP growth continued to growPART FOUR Questions 16-22 Read the advertisement below for ovens made by Bosch Are sentences 16-22 on the opposite pageRightorWrong? If there is not enough information to answerRightorWrong, chooseDoesnt Say For each sentence 16-22，mark one letter(A，B or C)on your Answer Sheet Capacity，Safety and Efficiency Bosch built-in ovens offer the greatest capacity on the market as well as new safety and efficiency features Built to the toughest quality standards，these ovens stand up to the most rigorous use，thanks to Boschs use of highly durable parts，quality-auditing of all parts vendors and 100%quality testing before shippingBoasting the largest capacity* in the USBosch ovens can cook an entire meal at oncePlus，an extralargeviewing window allows you to monitor the progress ofmeals easilyWhatever life throws at them，Bosch built-in evens can handle it with ease Safety is important to youSo Bosch ovens offer a recessed top heating element and a concealed bake elementIt helps prevent accidental burning when removingdishes 16 Bosch built-in ovens hold the most compared with any other ovens available A Right B Wrong C Doesnt say 17 Bosch built-in ovens have a lifespan of at least 10 years A Right B Wrong C Doesnt say 18 All the parts of Bosch built-in ovens are made by Bosch A Right B Wrong C Doesnt say 19 Every Bosch built-in oven will be tested in the factory A Right B Wrong C Doesnt say 20 You can remove the dishes through the large viewing window A Right B Wrong C Doesnt say 21 The temperature inside Bosch built-in ovens is lower than other ovens A Right B Wrong C Doesnt say 22 People will not be burned by Bosch built-in ovens when using them A Right B Wrong C Doesnt say模拟试题(二) PART FIVE Questions 23-28 Read the following review of a book called Never Quit!The Ups and Downs of Running a Family Business For each question 23-28 on the opposite pagechoose the correct answer Mark one letter(A，B，or C)on your Answer Sheet Never Quit!The Ups and Downs of Running a Family Business picked up the book Never Quit!The Ups and Downs of Running a Family Business thinking that I could read it between flights，hoping that in the pages of the book，Id find some little piece of sales wisdom to restate at the upcoming sales managers meeting thats where I was flying. And so I began reading in the terminal Even after the plane settled into its altitude，I couldnt put Never Quif!downI continued to read，even forgetting to make a few notes in a marginThe notes were already madeThe author has bullet list after bullet list of helpful pointersBut what absorbed me most was the story of running a family businessGray offered personal glimpses of challenges as well as successesand then held them both up as examples of opportunity for positive growth This is a business book，yes. However，it is a family business bookThere are the real stories of real peopleBut the real art of this book is the encOuragement it provides to small business owners to define core principles and when those are challenged，to use those core beliefs to find another method to achieve the desired right resultsAnd so，when a business owner meets with something they believe is beyond their control，they will redefine success or the ways they might getthereThey will neverquit The focus on customer service also came at a goodtime for me；this is a huge talking point at our company，which is struggling to maintain excellent customer service at a time when sales are(thankfully)outpacing customer service rep availability，and so customer interactions are being timed and evaluatedIts a challenge，but I found something in almost every chapter of Graysbook that boils customer service techniques down to something as simple as a customer-friendly greetingIt makes it seem do-able This book is going to be popular with family business owners everywhereIt is well-written，but more importantit is a good readIve decided to buy a copy for everyone in our sales and service department,and to keep it in my briefcase to refer to again and again 23 The reviewer decided to read the book because A one of his friends told him lhe book was excellent B he was sure he would get some useful advice C he thought he might collect some information for the meeting 2 The reviewer didnt make notes in the margin of the book because A it was not convenient on the plane B the author of the book had made themC he borrowed the book trom others 25 Which parts of the book did the reviewer enjoy reading most? A The authors experience in family business operation B The lists of helpful information offered by the author C The advice on skills in selling made by some business owners 26 The book tells small business owners that A there will be many things that they couldnt manage B they could get encouragement from the book C they should achieve their respective goals in various ways 27 The reviewer finds the information about customer sewice very useful because A his company doesnt have enough staff to provide good customer service B the sales in his company is decreasing gradually C the customerscomplaints are on the rise 28 The reviewer believes A this book will appeal to everyone B his employees will be interested in this book C family business owners will like this bookQuestions 29-40 Read the aicle below about the importance of hiring right people Choose the correct word to fill each gap from AB or C on the opposite page For each question 29-40，mark one letter(A，B，or C)on your Answer Sheet Hiring：Do You Know How Importont to Pick Them? Your small business is growing，the market has a need (29)_your product，and youre recruiting employees to expand your businessWhat could possibly(30)_wrong?The answer is，a lot，(31)_you dont hire the right people One of the differences between businesses that boom and(32)_that limp along is good employees. Obviously，your talent as an entrepreneur has a lot to do(33)_the success of your business，but you(34)_only go SO far by yourselfYou must find good employees，figure out (35)_motivates them，and then place them into the right position Hiring employees is(36)_and requires a lot of patience and energyYou have to resist the temptation to fill the job quickly with one of the first few (37)_who come along or(38)_someone who is only sufficient(39)_you want to stop(40)_and get back to your business 29 A for B to C in 30 A leave B come C go 31 A although B if C but 32 A these B those C they 33 A on B in C with 34 A can B ought C shall 35 A what B that C which 36 A time-consume B time-consumed C time-consuming 37 A person B people C peoples 38 A hire B hires C hiring 39 A so B because C while 40 A interviews B interview C interviewing PART SEVEN Questions 41-45 Read the emails below Complete the table on the opposite page Write a word or phrase(in CAPITAL LETTERS)or a number on lines 41-45 on your Answer Sheet Hi，Colleen， There are a few changes in the original plan for MsGarcias visit on Wednesday 20 OctoberThe flight is due at 11：00 and its about 45-minute drive to our companyAt 12：30，the lunch will be at the Swan HoteI instead of the White HartAt 16：00，Tom McAIlister will show the video about our new productCarol Snape will be absentAs John Sallis has to leave earlySue Smith will take MsGarcia to the airportCould you please inform MsGarcia of the changes?ThanksHenrikHi，Henrik，III send MsGarcia a new journey plan at onceBest regards，Colleen Journey Plan DATE：(41)_ 11：45 arrival at(42)_ 12：30 lunch at(43)_ 14：00 Meeting in boardroom 15：30 Coffee break 16：00 Product presentation (made by(44)_) 18：00 (45)_to accompany MsGarcia to the airportQuestion 46 You have just received a telephone call for your colleague，Sue Benton，who is away from her deskA sales representative，John Smith，frOm Bartons & Co has been delayedHe cannot get to a meeting with Sue，but thinks he can get there laterHe has given you his mobile number and would Iike Sue to call him back Write a message for your colleague saying： who has called why he wilI be Iate when he can get there what he wants Sue to do Write 30-40 words Write on your Answer Sheet Message PART TWO Question 47 You are the manager of a small factory and you have received this email from MsSpinks，Director of Sales at Twining Electricals To.David bentleyCC.Subject:Missing delivery Dear Mr.bentley,I hope this email gets to yOuI have copied it to your home address as well，and am also sendinga letter by post，but this is urgentWe have been trying to contact your factory by phone all morn-ing but we cannot seem to get through Our last order to you was supposed to have arrived yesterday，but as of 1 0am this morning it stillhas not comeWhen we made the order we explained the importace of timely delivery-we willlose money if there is another 24 hours delayWe have always had such good service frOm you inthe past，SO this is most disappointingPlease contact US as soon as possible and let US knowwhat is happeningYours sincerely，Sonia SpinksDirector of SalesTWINING ELECTRICALS Write a reply email apologizing for the delay explaining why the delivery was held up and why she has not been able to contact you explaining how she will get the order in time offering a small compensation for the delay Write 60-80 words Write on your Answer Sheet To.Sonia SpinksCC.Subject:Re:MissingdeliveryDear Mr.bentley,Questions 1-8 For questions 1-8 you will hear eight short recordings. For each question,mark one letter(A，B，or C)for the correct answer. You will hear each recording twice. 1 When will he meet with Trevor? 2 What do the speakers say about Jack? A He is unmotivated B He is incompetent C He is irresponsible 3 Whats wrong with the last page of the fax? A It is not sent B It is not signed C It is not stamped 4 When will the group discussion start? A Useful for the options they need B Useless for the options they need C Useless for advanced options 6 Why are their goods late? A Weather delay B Shipment delay C Bottleneck delay. 7 How much commission do you need to pay altogether? 8 Which pie char is correct? (SR=scientific research & sewices；IS=industrial sewices：RF=construction of research facilities) PART TWO Questions 9-15 Look at the meeting notes below Some information is missing You will hear Steve，a manager from a bicycle frame manufacturer，talking with his colleagues about a difficult situation they have every summer For each question 9-15fill in the missing information in the numbered space using a word，numbers or letters You will hear the cOnversation twice Meeting Notes The problem：Cause of the output(9)_of bicycle framesHigh(10)_rate & Low(11)_from fill-in workersCaused by extreme heat in the workshop The temperature records： Average temperature difference inside and outside the workshop：(12)_The highest temperature record last summer：41 Current situation： 11 of the 36 employees have been changed It takes about(13)_days altogether to find a new worker，train him and make him as productive as the old employees Loss： Producing(14)_less units per summer Costing(15)_dollars in potential earnings Questions 16-22 Look at the lecture notes below. Some information is missing You will hear a lecturer giving tips on communicating with customers over telephone For each question 16-22fill in the missing information in the numbered space using one or two words You will hear the recording twice Lecture Notes When doing business over the telephone，you have to pay special aention to the listening and speaking skills Tip 1Raise your(16)_and smile as you speak； Reason：You dont have the advantage of talking with them in person Effect：Giving your voice a(17)_& making you sound cheerful Although the customers cannot see your smile，they can feel the(18)_through your voice Tip 2Remember and use the customersnames； Reason：People love their names and love to hear their names Effect:Making the service more(19)_and(20)_ Dos：Listen closely to catch the name/make a(21)_/write it down Donts：Only be concerned about impressing them or how to(22)_to them PART FOUR Questions 23-30 You will hear an interview in which ProfBevan talks about the importance of motivation for managers For each question 23-30，mark one letter(A，B，or C)for the correct answer You will hear the recording twice 23 What is the most important aspect of a managers job? A To find the most hard-working employees B To make the employees enthusiastic about work C To encourage the employees cooperate with each other 24 According to ProfBevan，which item comes out last on the list of motivation tools? A Trust B Praise C Money 25 According to the Saratoga Institute reports，which factor is NOT the major reason for quitting a job? A Not suitable for the job B Not happy with the pay C Not pleased with the leaders 26 What should good managers do to keep employees engaged? A Offer them pay rise on a regular basis B Give them feedback and encouragement C Show concerned to their personal troubles 27 What did the managers in Western Electric do to improve the companys performance? A They gave the employees better pay B They let the employees make all decisions. C They made the employees feel more involved 28 How did the managers in the Swedish company Kochums change their motivation practice? A From giving orders to persuading B From giving bonus to persuading C From giving bonus to giving orders 29 About Kochums performance，which statement is true? A It lost 15 million dollars each year B It made 100 million dollars within