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剑桥国际商务英语口试指南PART ONE: INTERVIEW1. What do you know about the speaking test in BEC Vantage?2. Could you say a few words about the format of the speaking test?3. Why do you like Xiamen so much?4. What are your favorite leisure activities?5. What do you think people take up hobbies?6. Would you like to say something about your work and responsibilities?7. How would you like to describe yourself?8. Do you think learning to play chess can help us in any way when we do business?9. What do you like most about your job / studies.10. Whats your view on the benefits of sports?11. What made you decide to take BEC test? Are you going to change your job?12. What would be your favorite job?13. What can you tell me about Chinas advertising?14. Would you like to give me a general introduction of the test of BEC?15. Is there any relationship between your dream and you decision of talking this test?16. Why do you think talking BEC test can improve your English?17. What kind of dresses do you like to wear most?18. Can you talk about Chinese woman in terms of their social position?19. Have you ever thought of your future career in terms of your position as a woman?20. Where do you live and how did you get here?21. What do you know about Xiamens taxi service?22. As a student, do you think examinations do more harm than good or vice versa?23. Would you tell me your impression of the academic life in your school?24. Is there anything you are not quite satisfied in terms of your study?25. What do you plan to do after graduation?26. Dont you think you need time to find yourself before your decide what is suitable for you?27. What music do you like most and why?28. Why do you like popular music?29. If you were offered a lot of job opportunities, how would you choose from them?30. Which one do you think is more important?31. Do you want to make a comment on what we were discussing just now?32. I would like to know your opinion about making money?33. Would you like to introduce yourself in terms of your life experience?34. Are you satisfied with what you do now?35. What are the advantages of not having to work from eight to five?36. What do you think of your job and do you mind if you have to do the same job without any change?37. Dont you think even if you are not able to change your job, you still can do something to make it less dull?38. What do you like most about your job/studies?39. Which special skills will you need most in your career?40. What qualities does a good employee need to have?41. To what extent is it possible to train people in interpersonal skills?42. Which special qualities do you think managers need to have?43. Do you find the Internet useful for your work/studies?44. Do you think the Internet will become more widely used by companies in the future?45. Do you think that the Internet is an effective channel for marking a companys products?46. Do you think other forms of advertising will continue to be more important than the Internet?47. How ambitious are you for your career?48. Do you think that you are or would be a good manager?49. Would you rather be a manager in a small company or a large corporation?50. Would you like to be the head of your own business?51. How do you feel about being away from home on business?52. Do you think all hotels should provide special facilities for business people?53. Do you think it is an advantage to stay in a large international hotel rather than a small hotel when on business?54. Do you prefer to stay in a hotel on your own or with colleagues?55. How important is it to you to have flexible working hours?56. Do you think that companies should control the number of extra hours staff work?57. Do you work more effectively at certain times of the day?58. Do you work faster when you have to meet a deadline?59. Are you influenced by company logos when you choose services or products?60. What kinds of popular events or personalities do you think companies should be involved in sponsoring?61. Do you think that sponsoring sports events or personalities is the most effective form of advertising?62. Do you think companies will make more use of sponsorship in the future as a way of advertising?63. Do you think it is better to use your free time in a hotel working or relaxing?64. Which specific skills will you need most in your career?65. What qualities does a good employee need to have?66. To what extent is it possible to train people in interpersonal skills? / Can people be trained to work well with other people?67. Which special qualities do you think managers need to have?68. Is it important to be able to choose your working hours?69. What do you consider difficult / enjoyable about talking to someone youve never met before?70. What impression do you try to give to the people you deal with in business?71. What are the advantages / disadvantages of communicating with someone in a face-to-face meeting?72. What are the advantages / disadvantages of communicating with someone in writing?73. What does the term “business English” mean to you?74. Imagine your office is about to be computerized. What advantages and disadvantages can you see in using electronic machines?75. How do you, as a customer, deal with bad after-sale service?76. Suppose someone complained about your after-sales service: how would you deal with this?77. Does anyone in the group have any “horror stories” of cases of particularly bad after-sales service?78. How to chair the meeting?79. What are your suggestions about improving working conditions?80. What should be included in a resume?81. What are your views about job-sharing? What seem to be the advantages and disadvantages of this?82. Would you encourage or discourage job-sharing if you were an employer?83. What are the advantages and disadvantages of the system of flexible working hours?PART TWO MINI-PRESENTATION1. Whats important when? Planning a presentation . Finding out about the audience. Researching the topicWhy is it important to know who the audiences are?How important is it to research the topic? (Why?)2. What is important when? Aiming to improve customer service. Staff training . Customer satisfaction surveysIs staff training the most important thing to consider? (Why/Why not?)Why is it essential to consider surveys of customer satisfaction?3. What is important when? Managing a project . Encouraging teamwork. Keeping to schedule Is teamwork the most important thing to consider? (Why/Why not?) Why is it important to keep to the schedule?4. What is important when? Motivating staff. Financial benefits. Career development opportunities How important are financial benefits for motivating staff? (Why/Why not?) How important is it to offer opportunities for career development? (Why?)5. What is important when? Dealing with competition. Pricing policies. Advertising strategies Why are pricing policies important to consider? How important is it to consider advertising strategies? (Why?)6. What is important when? Planning health and safety training . Selecting topics. Selecting staff to attendWhy is selecting the right topics important?Why is it essential to select the right staff to attend the training course?7. What is important when? Choosing new office equipment. Prices and discounts. Brand namesAre prices and discounts the most important things to consider? (Why/Why not?)How important is the brand name? (Why/Why not?)8. What is important when? Entertaining foreign business clients. Venue for entertainment . Cultural differences How important is the venue for the entertainment? (Why?) Why is it important to consider cultural differences?9. What is important when? Aiming to reach new markets. Market research. Advertising Why is it essential to carry out market research? How important is it to consider advertising? (Why?)10. What is important when? Choosing a management training course to attend. Program contents. Length of courseWhy is it important to consider the program contents carefully?How important is the length of the course? (Why/ Why not?)11. What is important when? Relocating a business. Local workforce available . Location of siteHow important is it to consider the local workforce available? (Why?)Why is it important to consider the location of the site?12. What is important when? Advertising a new product. Target markets. Choice of mediaWhy is it essential to consider the target markets?How important is the choice of advertising media? (Why?)13. What is important when? Starting a new job . Knowledge of company procedures. Help from company staffIt is essential to know about company procedure? (Why/Why not?)How important is it to have help from existing staff? (Why?)14. What is important when? Selecting staff for marketing trips abroad. Position in the company. Previous experience of other countriesIs the position of members of staff the most important thing to consider? (Why/Why not?)How important is it for staff to have previous experience of working in other countries? (Why/Why not?)15. What is important when? Aiming to reduce production costs. Efficiency of production line. Cost of raw materialsIs increasing the efficiency of the production line the most important thing to consider? (Why/Why not?)How important is it to make savings on the cost of the raw materials? (Why?)16. What is important when? Choosing people to work in teams. Variety of experience . Personal qualitiesIs variety of experience the most important thing to consider? (Why/ Why not?)Is it essential to consider personal qualities? (Why/Why not?)17. What is important when? Dealing with a heavy workload. Time management . Sharing tasksWhy are time management skills essential?How important is it to share tasks with other staff? (Why/Why not?)18. What is important when? Developing new products. Market research. Pricing Is it essential to carry out market research? (Why/Why not?)How important is the pricing of a new product? (Why?)PART THREE COLLABORATIVE TASK AND DISCUSSION1. Program for New StaffThe manufacturing company you work for would like to introduce a full program of training for new staff.You have been asked to help prepare the program.Discuss the situation together, and decide:. what should be covered by the training program. how else new staff can be helped to settle into their jobs as quickly as possible2. Company Dress CodeYour Managing Director is unhappy with the general standard of dress among staff.You have been asked to make recommendations about introducing a dress code or company uniform.Discuss the situation together, and decide:. what the advantages and disadvantages of having a company uniform would be. what kind of dress code would be appropriate for staff in different types of jobs3. Staff Training Your company has decided to use an outside agency for training sales staff.You have been asked to have preliminary discussions with the agency to organize this.Discuss the situation together, and decide: . what information you will need to provide for the agency. what kinds of questions you will need to ask the agency4. Company VideoThe manufacturing company you work for is planning to make a video to show to potential customers and investors.You have been asked to help with planning the video.Discuss the situation together, and decide:. which departments and activities in the company should be included in the video. which company personnel should appear in the video5. Business Magazine ArticleAn international business magazine is sending a journalist to write about your region, and wants to include and article about the retail company you work for.You have been asked by your company to help the journalist plan the article.Discuss the situation together, and decide:. what kinds of information should be included in the article how this article could benefit your company6. Opening a Branch AbroadThe retail company you work for has decided to open a branch abroad for the first time.You have been asked to help with the planning of the new branch.Discuss the situation together, and decide:. what staffing arrangements might be necessary for the new branch. which information about premises in that country it would be useful to find out about7. Entertaining Foreign ClientsYour company is entertaining a group of foreign clients for three days, including one non-working day.You have been asked to play a programme for visit.Discuss the situation together, and decide:. what kinds of activities would be suitable for the visit. what information it would be useful to know about the clients before finalizing the programme考试真题:A: WHAT IS IMPORTANT WHEN.?DECIDING WHETHER TO APPLY FOR A NEW POST LOCATION CAREER PROSPECTSB: WHAT IS IMPORTANT WHEN.? ORGANIING AN IN-HOUSE TRAINING COURSE COURSE CONTENTS PARTICIPANTS SELECTEDC: WHAT IS IMPORTANT WHEN.?RECRUTING SENIOR STAFF RECRUITMENT AGENCIES FINANCIAL INCENTIVESA: WHAT IS IMPORTANT WHEN.?ATTENDING AN INTERVIEW APPEARANCE OF APPLICANT APPLICANTS KNOWLEDGE OF COMPANYB: WHAT IS IMPORTANT WHEN.?PLANNING MARKET RESEARCH TYPES OF QUESTIONS TYPE OF PEOPLEC: WHAT IS IMPORTANT WHEN.?PREDICTING PROFITS CURRENT SALES FIGURES MARKET TRENDSTask card 3A: market research: the importance of doing market research before launching a new product.B: Finance: the importance of foreign investment for a companyC: Training: how to monitor internal staff training schemes effectivelyTask 4 Customer InvolvementYour company has decided to try to increase customer involvement in the range and quality of its products. You have been considered how this could be done.Discuss, and decide together: How customer opinion of products can be obtained most effectively What use a company should make of information provided by customers.Task 4 Company visitorA group of business people from a foreign trade delegation are visiting your company next month.You have been asked to help prepare a programme of activities for the visitors.Discuss the situation together, and decide: what kinds of activities would be suitable for the visitors how to entertain the visitors outside working hoursTask 4 examiners copy (for 2 candidates) Customer InvolvementYou company has decided to try to increase customer involvement in the range and quality of its products. You have been considered how this could be done.Discuss, and decide together: How customer opinion of products can be obtained most effectively What use a company should make of information provided by customers. Employee of the Year AwardYour company has decided to introduce an Employee of the Year Award. You have been given the task of organizing this scheme.Discuss, and decide together: What criteria should be used to select the winner? Which people inside and outside the company should be asked to help choose the winner What kinds of rewards would be most suitable for the winner Cutting Departmental CostsCosts involved in running your department have risen sharply, you have been asked to consider how these costs could be reduced.Discuss, and decide together: What reasons there might be for the sudden increase How staff can be encouraged to help reduce costs No Smoking PolicyYour company is considering introducing a No-Smoking policy . You have been asked to give your opinions on policy:Discuss, and decide together: What are the advantages and disadvantages of having a No-Smoking policy in a company Which part of a companys premises should be included in a No-Smoking policy How the company could deal with any objections from staff who are smokingA: Time Management: the importance of punctuality in all aspects of work.B: Recruitment: how to ensure that job advertisements attract appropriate applicants.C: Customer Relations: how to set up an effective customer services system.Task Card 2A: Advertising: how to advertise a new product effectively.B: Staff Management: the importance of assessing staff performance effectivelyC: Product Development: how to decide when is the right time to withdraw a product from the market.Task card 3A: Market Research: the importance of doing market research before launching a new product.B: Finance: the importance of foreign investment for a company C: Training: how to monitor internal staff training schemes effectively.BEC中级口试样题PART 1: Interview (about 3 minutes)Phase 1 (compulsory): for 2 candidatesGreetings and introductions Back-upInterlocutor:Good morning/afternoon/evening. Im (full name) and this is my colleague(full name ). She/hes just going to listen to us.Could I have your mark sheets, please?Thank you.(pass mark sheets to the Assessor)(To*A)Whats your name ? Where are you from?Thank you.(To* B)And you?Thanks.Do you work or are you a student in (name of country),

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