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PROBLEMSOLVINGWITHTHEMCKINSEYMETHOD MCKINSEYPROBLEMSOLVINGAPPROACH Intuition Data Problem Solution BusinessNeedCompetitiveOrganizationalFinancialOperational AnalyzingFramingDesigningGatheringInterpreting PresentingStructureBuy in ImplementationDedicationReactionCompletionIteration LeadershipVisionInspirationDelegation ManagingTeamClientSelf Focusoftoday sdiscussion FRAMINGTHEPROBLEM KEYTIPS Startwithstructure notdataBreaktheprobleminto MECE parts usingissuetrees FormasoundhypothesisastotheanswerIdentifywhatconditionsarenecessaryandsufficienttoprovethehypothesis usinghypothesistrees FRAMINGTHEPROBLEM ISSUETREEEXAMPLE Problem HowcantheAcmeWidgetCompanyincreaseprofitsfromitsexistingbusinesslines FRAMINGTHEPROBLEM ISSUETREEEXAMPLE HowcanAcmeincreaseprofitsfromexistingbusinesslines FRAMINGTHEPROBLEM ISSUETREEEXAMPLE HowcanAcmeincreaseprofitsfromexistingbusinesslines FromWidgets FromThrum mats FromGrommets WhichBusinessLines FRAMINGTHEPROBLEM ISSUETREEEXAMPLE HowcanAcmeincreaseprofitsfromexistingbusinesslines FromWidgets FromThrum mats FromGrommets IncreaseRevenues DecreaseExpenses WhichBusinessLines How FRAMINGTHEPROBLEM ISSUETREEEXAMPLE HowcanAcmeincreaseprofitsfromexistingbusinesslines FromWidgets FromThrum mats FromGrommets IncreaseRevenues DecreaseExpenses Decreaserawmaterialcosts Decreaselaborcosts Decreaseoverheadcosts WhichBusinessLines How How FRAMINGTHEPROBLEM ISSUETREEEXAMPLE HowcanAcmeincreaseprofitsfromexistingbusinesslines FromWidgets FromThrum mats FromGrommets IncreaseRevenues DecreaseExpenses Decreaserawmaterialcosts Decreaselaborcosts Decreaseoverheadcosts Negotiatewageconcessions Implementalabor savingproductionprocess WhichProductLines How How How Negotiatehigherproductivityquotas FRAMINGTHEPROBLEM ISSUETREEASSIGNMENT Problem HowcanIhavemoremoneyattheendofeachmonthwithoutincurringdebt ISSUETREESVS HYPOTHESISTREES IssuetreesidentifyallpotentialideasIssuetreesask How wecouldmeetadesiredoutcomeIssuetreesareexcellentfororganizingideasina MECE mannerCompleteissuetreesuncoverallpotentialideasHypothesistreesfocusandbuildupanargumentorconclusionHypothesistreesask Why webelievesomethingtobetrueHypothesistreesareexcellentfornarrowingdowninvestigationtoessentialsCompletehypothesistreesbuildupacompleteargumentHypothesistreesfocusonthe sowhat ofanydatathatispresented FRAMINGTHEPROBLEM HYPOTHESISTREEEXAMPLE Hypothesis WecanincreasetheprofitabilityoftheAcmeWidgetCompanythroughastreamlinedproductionprocessforthrum mats FRAMINGTHEPROBLEM HYPOTHESISTREEEXAMPLE Wecanincreasethrum matprofitabilitywiththenewproductionprocess FRAMINGTHEPROBLEM HYPOTHESISTREEEXAMPLE Wecanincreasethrum matprofitabilitywiththenewproductionprocess Itwillreduceourcosts Ourorganizationcanimplementthenecessarychanges Wecanmaintainproductqualitywhileimplementingtheprocess Why FRAMINGTHEPROBLEM HYPOTHESISTREEEXAMPLE Wecanincreasethrum matprofitabilitywiththenewproductionprocess Itwillreduceourcosts Ourorganizationcanimplementthenecessarychanges Wecanmaintainproductqualitywhileimplementingtheprocess Theprocessdoesnotrequirenewfacilities Theprocessdoesnotrequirenewskills Why Why FRAMINGTHEPROBLEM HYPOTHESISTREEASSIGNMENT Hypothesis Thebestwayformetohavemoremoneyattheendofthemonthistospendlessthroughcomparisonshopping DESIGNINGTHEANALYSIS KEYTIPS LayouttheissuesinawrittenworkplanbypriorityIdentifytheessentialanalysesnecessarytodrawconclusionsoneachissueDisregardanalysesthatare interesting butnotessentialtoprove disprovethehypothesisAvoidtime consuminganalysesdesignedformoreprecisionthannecessaryBegineachanalysiswiththeend specificendproductsandtiming inmind DESIGNINGTHEANALYSIS WORKPLANEXAMPLE Issue HypothesisCanweimplementthenewproductionprocess YesDoestheprocessrequirenewfacilities NoIfitdoesrequirenewfacilities canweacquirethemeconomically Yes AnalysesTechnicalspecificationsListoffacilitiesthatmeetnewcriteriaMapof facilitiesgap Sourcesofrequiredfacilities equipmentCosttofillgapsEffectonprojectrateofreturn DataSourcesArticles interviewsFacilitiesmanagement interviewsFacilitiesmanagement thrum matlinesupervisors interviewsOperations tradepublicationsOperations contractors interviewsFinancedepartment prioranalysis EndProductChartListChartListTableSpreadsheet ResponsibilityTomTomBelindaBelindaBelindaTerry Duedates3 Jun5 Jun7 Jun7 Jun10 Jun12 Jun GATHERINGTHEDATA KEYTIPS UsetheworkplantofocusthesearchSearchthewebandotherpublicsourcesforessentialfactsIdentifyandinterviewexpertstouncoverhard to findfactsanddeeperinsightsConductprimaryresearchonlyifunavoidable INTERPRETINGTHERESULTS KEYTIPS Lookforthe80 20opportunitiesAlwaysask what sthesowhat PerformsanitychecksDrawachartforeachinsightDon tmakethefactsfityourhypothesisPulltogether thestory BACKUP 22 ISSUETREE SAVINGMONEY HowcanIhavemoremoneyattheendofeachmonthwithoutincurringadebt Increaseincome Reduceexpenses Receiveawindfall Receivemore frominvestments Receivemore fromwork Paylessforsameamountofitems Buyless Legally Illegally Workmorehours Makemoreperhour Buylowerqualityitems Shoparoundforspecials FoodClothingUtensilsEntertainmentTravelOther Betterpaidindustry Higherjoblevel Additionaljob Overtime Winlottery Inherit 23 HYPOTHESIS DRIVEN TREESAVINGMONEY Thebestwayformetohavemoremoneyattheendofthemonthistospendlessthroughcomparisonshopping Why Why Why Which Comparisonshoppingisaninterestingopportunity Changingmylifestyleisnotanoption Additionalinvestmentsdonotwipeoutsavings Savingsarefeasible Tocompensatefordemandingworkload Ineedtoinvestinweeklyvisitstothespaandtheopera Myprofessiondoesnotallowmetowearlowerquali

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