商英写作论文.doc

成绩对外经济贸易大学2012 2013学年第二学期期末考试课程代码及课序号 ENG407 2 课程名称 商务英语写作 学 号 201001289 姓 名 张慧平 学 院 经贸院 专 业 国际经济与贸易 考试时间 2013.6 1. Rewrite the letter below to confirm an order, focusing on the correct use of the English language as nut-shelled in the eight Cs, and on the clear presentation of much information, to a professional reader in an international business environment. (25 marks)No.W/756We confirm our agreement to supply the following goods:Description: Band Name: “Popular” watch, “Regent” watch, “Aristocrat” watch, Quantity:(piece) 3000, 2000, 1000, Packing: each watch put in a transparent plastic bag, each dozen to be packed in a tin-lined carton, with 10 dozen cartons in a wooden case. Price: CIF New York per box, U.S. dollars, 15 each, 22 each, 35 each. Payment: 100% by irrevocable letter of credit opened through a bank to be proved by Bank of China, drawn at sight. Insurance: All Risks, 150% invoice value. Delivery: By ship. ASAP. Remarks: We are now enclosing the Sales Confirmation in duplicate for your countersignature, one copy of which kindly return to us.Dear SirsORDER NUMBER W/756We are very pleased to receive your Order No. W/756 of watches. It will have our immediate attention, and the goods will be forwarded to you just as soon as possible. We would like to further confirm you the following merchandise on terms and conditions, subject to our final confirmation, as below.Quantity(piece)Brand NamePrice(CIF New York per box)3,000“Popular” watchUS$ 152,000“Regent” watchUS$ 221,000“Aristocrat” watchUS$ 35Packing: Each watch is put in a transparent plastic bag, each dozen is packed in a tin-lined carton, with 10 dozen cartons in a wooden case.Payment: 100% by irrevocable letter of credit opened through a bank to be proved by Bank of China and to be drawn at sightInsurance: All Risks, 150% invoice value.Delivery: The goods will be delivered by ship as soon as possible.Enclosed is the Sales Confirmation in duplicate for your countersignature, one copy of which kindly return to us. We hope that our handling of this first order with us will lead to further business between us and mark the beginning of a mutually satisfactory working relationship.Yours sincerely2. Write a claim letter in English to an exporter based in an English-speaking country, in which you are to claim for late delivery and damages over a particular shipment that you believe to be faulty. Make your claim as specific as possible, with concrete details, either imagined or experienced. Focus on a single product, and limit your letter to around 150 words. The following Chinese OUTLINE is for your reference: （25 marks）我方已收到贵方按照我们所定的合同发送的货物。由于下列原因，我方要求贵方赔偿我们的经济损失 。1.该货物没有在规定的时间内发送2. 只发送了部分货物3. 该货物含有下列缺陷4. 其他原因 我方要求贵方赔偿我们.Dear Sirs,Re: Order No.1289 on Souvenir ShirtsThe souvenir shirts under order No.1289 has reached us this morning. However we regret to inform you that we should claim a compensation due to several reasons,listed as below.1. Failure to delivery the goods on time .Our company placed an order with you for 6000 souvenir shirts, emphasing the importance of delivery by 1 July at the latest. However, the consignment arrived 4days later on 5 July.2. Shortfall in goods delievered.The consignment arrived with only 5500 shirts, while 6000 shirts were ordered.3. Quality defectAfter carefully examining, I was surprised to find that the shirts were not up to that of the sample you sent to us earlier. Some of them shrank 1 inches when carefully handwashed. These errors has put our firm in a difficult position as we had to make some emergency purchases with a much higher price to fulfill our commitment to all our customers. Therefore we request a compensation of $10,000.I will appreciate your promptness in this matter.Sincerely SandraSenior Manager 3. Write a reply refusing a request by using the following information: (25 marks)You are an assistant manager of the sales department for Beijing Dadi Grinding Machines Export Inc. You have received a letter requesting illustrated catalogs of grinders used in coffee mills. The reader is a regular customer. The specifications he needs are Patterns 3012A, 3014B, and 3026D. You have to refuse this request because your business has discontinued all these three patterns. However, you enclose catalogs concerning the new patterns of grinders recently developed in your business. Address the letter to:Mr. George J. RusselManager of PlanningPerfect Coffee Manufacturing210 Jefferson StreetRichmond, Virginia 23234U. S. ABeijing Dadi Grinding Machines Export IncJune 9, 2013Mr. George J. RusselPerfect Coffee Manufacturing210 Jefferson StreetRichmond, Virginia 23234U. S. ADear Mr.Russel,We are very pleased to receive your letter on June 1st, requesting illustrated catalogs of grinders used in coffee mills. However, we very much regret to inform you that we have discontinued all three patterns you request (3012A, 3014B, and 3026D) for a long time. The good news is that we have developed some new patterns, which have eye-catching design as well as more featured functions. We feel confident that you will be completely satisfied with the warmly welcomed new patterns.Attached are the new catalogs for you to offer you better choice. Please kindly review and let us know the patterns numbers you are interested. If you have any further questions about our new products, please feel free to contact us for detailed introduction. Were looking forward to more opportunities of serving you.Sincerely yours,Christa TanAssistant Manager of Sales DepartmentBeijing Dadi Grinding Machines Export Inc.4. Put the following letter into English. (25 marks)祝贺你又一次购买我们的金石牌家具！我们深信不断扩大的销售渠道将会给你们公司带来更大的利润。 按你方要求，货物将在七月八日用货车运至大连，装七月十日启航新加坡城的“永新”轮，预计八月中旬你就可接到你所订的五十套金石牌东方古典式餐厅家具，每套含：圆形餐桌一张，配套椅子八把，以及带镜子的长条餐柜一个。近四十年来，我们公司生产的金石牌家具以其高质量、传统工艺和引人注目的设计受到许多国家顾客的青睐。另外，在激烈的家具市场竞争中，尤受顾客欢迎的是金石牌家具的三年保修以及这期间的每年免费翻新服务。我们乐意提供这种服务，因为我们和你一样，希望你买的家具终生保新，让你和你的朋友永远欣赏它的美。随函附上一本小册子，它详细地介绍了一些用于制造你所订的家具的新技术，其中还提到一些保护家具的注意事项，相信你会有兴趣。Dear SirsIt is a great pleasure to receive your order for Golden Stone Furniture once again. We firmly believe that continually enlargeing the sales channels would bring your company more profit.As requested, the cargo will be dispatched to Dalian on 8 July by lorry, and then be shipped by Yongxin on July 10th. The freighter is due to arrive in Singapore around mid-August. By then, you can receive all 50 sets of oriental classical dining room furniture. Each set contains: one round table with eight matching chairs, and a long sideboard with mirror.For nearly four decades, our Golden Stone Furniture