旅游英语酒店对话.doc

_电话预定Good morning, Sunny Hotel. May I help you? Yes. Id like to book a room, please. Certainly. When for, madam? June the 19th How long will you be staying? Three nights. What kind of room would you like, madam? double with bath. Certainly, madam. Ill just check what we have available. . . Yes, we have a room on the 4th floor with a really splendid view. Fine. How much is the charge per night? Its 400 RMB per night fine. Whos the booking for, please, madam? Mr and Mrs Ryefield, thats R-Y-E-F-I-E-L-D. Okay, let me make sure I got that: Mr and Mrs Ryefield. Double with bath for June the 19th, 20th and 21st. Is that correct? Yes it is. Thank you. Thank you for choosing San Felice Hotel and have a nice day. Goodbye Goodbye.入住Good morning, Madam. Welcome to our hotel. May I help you? Do you have a reservation?Yes.May I know your name? Ill check it for you. Mr and Mrs Ryefield Yes, Mrs Ryefield, a double room, from 19th to 21sy, Am I right? Yes Would you show me your passport, please? Sure，here you are. Please fill in the registration form. Ok. Heres your key to room 402. Please take care of it. All right.Thanks The bellman will show you up to your room. Thank you. Wish you will be happy in our hotel.带客人去他的房间 行李员May I show you to your room? Okay. Here,let me help you with your bags.Thanks. Your room is on the 4th floor. This way,please.After you.This is your room. By the way,you probably know you cant drink the tap water. You must drink boiled water.Or you can buy bottled water. Oh,thanks for telling me. If theres anything we can do for you please let us know. The extension for the front desk is 6. Okay.Thanks. 接线员A：Good morningRoom ServiceMay I help you?B：Good morningWould you please bring me some breakfast?A：Certainly，madamWhat are you going to have?B：Id like to order ham sandwiches, mustard, ketchupA：Oh，madamWould you like some coffee or tea?B：Coffee，pleaseA：Would you like anything else?B：No，thanksA：OK，madamWhats your roomnumber，please?B：402Please bill my roomA：OKAt what time would you like it?B：Now，pleaseA：Well，madam，it will be up immediatelyB：Thank you very muchA：Youre welcome客房服务A：Room service, may I come in?B：Come in, please.A： Mrs Ryefield? B：Yes. Just put them on the table over there.A：All right. Here are your ham sandwiches, mustard, ketchup and coffee. Our sandwiches are ten dollars each and the coffee is 3.50. That all comes to $13.50 plus 20% service. The total is $16.20. Here is your billB：Thank you. Can I have it all charged to my account, please? A：Certainly, madam. Would you sign here, please? Thank you for using room service, goodbye. B：Goodbye. 退房C: Good morning. May I help you? G: Good morning, Im leaving today. May I settle my hotel bill now? C: Your name and your Room number, please? G: Mr and Mrs Ryefield in Room 402. C:Did you have your breakfast? G:Yes. C:Have you used any facilities since then? G:No C: Just a moment ,please. Im preparing your bill.Sorry to have kept you waiting .Here is your bill ,RMB 1500 Yuan in all, including 10% service charge. Please check it. G: Thats right. C: You have paid a deposit of RMB 1200 Yuan, havent you? G: Yes. Here is the receipt. C: Thank you. Here is the invoice