大学英语Unit 6 Business.doc

Unit 6 BusinessPart AListen to the conversation and answer the questions that follow.1. What is the probable relationship between the speakers?They are probably business partners.2. What are they doing?One is showing the other the building where her company has offices.3. On which floors are the offices of the company? Accounting Office2nd floorPersonnel Department8th floorManagers Office9th floorSales Office1st floorListen to the passage and fill in the missing information.What is the speaker doing?He is giving a brief introduction to visitors of his companys history, line of business, and markets at home and abroad.Script:1. W: Here we are, Mr. Wang. This is a newly-built building.M: What a fine building! How many floors are there?W: Forty. Our company has offices on four floors in the building.M: Yours is really a big company.W: Yes, it is. The sales office is on the first floor. The marketing and accounting offices are on the second floor. And we have many other departments: personnel, research, etc. They are all on the 8th floor.M: Wheres the managers office?W: Its on the 9th floor. Let me show you around.M: Thank you.2. Ladies and gentlemen, welcome to our company. Our company was established in 1999. It is a joint-venture company specializing in sportswear. Most of our products are for young students; some are for adults. All our products sell well both at home and abroad. In recent years, we have expanded our markets from China to Southeast Asia, East Africa, North America, and South America.Part BListening TasksWho Is to Be Promoted?Script:(The Personnel Department is having a meeting. Joan Black is the chairperson of the meeting.)Joan: I think John Jeffreys already been with the company for 20 years. Surely hes not still expecting promotion. Do you agree, Peter?Peter: Well, in my opinion, Johns always shown great loyalty to the company. Its time this was rewarded. What do you think, Clive?Clive: Its not just a question of loyalty. Would he be any good at the job? He would need to manage a small team hes got no experience of that yet.Peter: He never will have any experience unless we give him a chance!Joan: We cant afford to be sentimental. I dont think hes the man for the job. Hes always been a follower, not a leader. Lets move on to the other candidates. Rita Hayden has already shown great personnel management skill, I feel, even if shes Peter: Oh, come on, Joan! Ritas still learning her trade! We cant afford to take a risk with someone so inexperienced.Clive: I agree with Peter. I favor Susan Palmer. Shes got a lot of experience. Shes already worked in the department on other occasions so she knows the ropes and shes Joan: But Susans always struck me as a bit cautious. We need someone dynamic for this job.Peter: Id agree with Clive. I think Susan Palmer would do a good job. Maybe shes a bit cautious but shes solid, reliable We need those qualities too.Joan: Well, if youre both so sure, I suppose Ill have to agree. Still, well wait a week before confirming it just in case any other applicants put their names forward.Exercise 1Listen to the conversation and answer the questions below.1. What are the speakers doing?They are discussing which candidate is more suitable for a vacant position in the company.2. What position is vacant in this company?Leader of a small group.3. What is the most important quality this position requires, according to Joan?Being dynamic.4. Why wont John Jeffrey be promoted?Because he has no experience in leadership.5. Why couldnt the company give John a chance?Because he has always been a follower, not a leader.Exercise 2Listen to the conversation again and complete the table below.Name of candidateStrengthWeaknessThose who support hisher promotionThose who are against hisher promotion John JeffreyLoyal; has been with the company for twenty yearsNo experience in being a leaderPeterJoan and CliveRita HaydenHas personnelmanagement skillLacks experienceJoanPeter and CliveSusan PalmerExperienced, solid and reliable A bit toocautious, notdynamic enoughPeter and Clive; Joan (agrees with reservation)Joan (at first)Part CTest Your Listening A PassageListen to the story and choose the right answers to the questions.1. What did Mr. Stevensons store sell?a. Family furniture. b. Sports apparatus.c. General appliances. d. Things for newly-weds.2. Why did many newly-weds usually walk away at the end of their inquiry?a. They knew they could buy better-quality appliances elsewhere.b. They were bored with the owners long speech.c. They wanted to compare prices at other stores. d. They didnt think the store could meet their needs.3. Which of the following best describes Mr. Stevensons attitude towards his customers?a. Polite and patient.b. Polite but inflexible.c. Generous and kind.d. Snobbish and rude.4. What was Mr. Stevensons response to the young couples refusal?a. He was not disappointed at all because he was accustomed to it.b. He couldnt hide his disappointment.c. He felt disappointed but smiled and then moved aside.d. He didnt show his disappointment and tried his best to win their trust.5. Why did the young couple finally decide to place an order?a. They were touched by the owners hospitality.b. They wanted to help the owner with his family business.c. They thought the owner was honest and sincere.d. They realized how important after-sales services were.Script:Mr. Stevenson was the owner of a general appliance store. He had seen many newly-weds coming into his store to shop for their first refrigerator, washer and dryer, and air-conditioner. Pen and pencil in hand, they would ask him a lot of questions about price, features and after-sales services, but they would usually walk away at the end of their inquiry. The other day a young couple came into his store. They asked him all the usual questions and he answered all of them patiently. But when he suggested an order at the end, they replied firmly, “Well have to look around places first.”Although feeling a bit disappointed, Mr. Stevenson did not show it. Instead, he smiled, moved closer and said, “I know you will go to Discount Dan to look at the pri