客户服务主管个人英语简历范文.doc

求职离职/个人简历 客户服务主管个人英语简历范文 personal information name: xxx sex: male age: 29-year-old e-mail: xxxxxxxxxx tel: xxxxxxx address: xxx zone xxx beijing no. xxx road zip: xxxxxx work experience october 1999 - xxxx securities companies now head of customer service duties: department responsible for the companys day-to-day business transactions, including institutions, large and medium-sized operators and retail trading and management; responsible for liaison with customers and attract investment; be patient and thoughtful services and timely solutions to customer problems and requests made; leaving reasons: for their confidence, self-confidence to find a better stage to play their own! september 1997 - october 1999 market xxxx assistant information technology co., ltd. duties: regular collection, analysis products and timely feedback to the company to reflect, to urge upgrading of product quality; deal with the special requirements of specific end-user; responsible for the technical information related to product releases and updates; a variety of ways to answer the users problem, with users maintaining good communication; educational background september 1996 - july 1997, shanghai university of finance and economics undergraduate professional expertise and skills excellent negotiation skills, able to win the trust of customers; patient service, has a wealth of practical experience; proficiency in computer and internet knowledge; has a keen ability to analyze and judge; access to the securities business qualification certificates; national levels to achieve the level of english; wage expectations :3000-4000 yuan / month self-evaluation a wealth of customer service experience; modest cheerful character; good communication skills and ability; a serious and responsible, with good team spirit. career goals seek the securities industry in charge of customer service jobs in order to give full play to their own 4-year customer service securities and securities analysis experience and professional knowledge and skills. including securities analysis, financial investment, customer service, particul