西餐英语培训资料.doc

西餐英语培训本次西餐英语培训分两部分，第一部分是关于交际的口语表达，第二部分是服务员在服务过程中常用的西餐服务英语。第一部分：表达会面、问候、道别A、 常用句子B、 会话第二部分：西餐实用英语A、 关于味道和调味品的词汇B、 句型范例C、 情景对话（送餐服务）希望通过此次培训能够提高西餐员工的口语表达能力，更好地与外宾客人交流，为其提供更方便、更快捷、高效率的服务。PART ONE 会面、问候、道别一、Useful SentencesExpressing greeting 表达问候1. How do you do? How do you do?2. How are you doing? Good,thanks.How about you?3. How are things? Everything is fine.4. How are you? Fine,thanks.And you?5. Long time no see! Long time no see!6. How nice to see you . How nice to see you .7. Very glad to see you . Very glad to see you .8. Pleased to meet you. Pleased to meet you. Expressing introduction 表达介绍1. This is sally,my roommate.2. Where are you from?3. Which country do you come from?4. pleasa call me leo.5. How do you spell your last name?6. My last name is spelled W-A-N-G.Experssing parting 表达道别1. Nice talking to you. 2. I am leaving.3. Good-bye,have a good evening.4. Bye-bye,have a nice day.5. Bye,see you later.PART TWO西餐实用英语一、 关于味道和调味品的词汇A、味道 酸 sour 甜 sweet 苦 bitter 辣 spicy / hot 咸 saltyB、调味品 油edible oil 盐salt 酱油soy sauce 醋vinegar 葱green onion 姜ginger 蒜garlic 辣椒chili pepper 味精MSG =monosodium glutamate 胡椒粉pepper 咖喱curry 芥末mustard 糖sugar二、 句型范例1、 Welcome to our hotel/restaurant.2、 I hope you will enjoy your stay here.3、 I am glad to be of service.4、 What would you like for a drink?/Would you like something to drink?/What kind of drink would you like?5、 I am sorry to make you wait for such a long time.6、 We hope you will enjoy your meal./Do you enjoy your meal?7、 Do you want to pay cash or sign the bill?8、 Take it easy.This is today,s special.9、 Sorry to disturb you.May I take this plate away?10、 We have a buffet.You can have all you want for 60 YUAN.三、 情景对话A：Room service.May I help you?B：Yes,would you please bring me some breakfast?A：Certainly,sir.What is your room number,please?B：1201A：At what time would your like it?B：Now,please.A：A continental breakfast,sir?B：Yes.A：With coffee or tea,sir?B：Coffee,please.A：For how many people?B：One.